Mersedes Maybach S-Class. Service Manual — part 21

The system has not been able to initiate an MB

Info call, if:

R

the indicator lamp in MB Info call button ï

is flashing continuously.

R

no voice connection to the Mercedes-Benz

Customer Assistance Center was estab-

lished.

This can occur if the relevant mobile phone net-

work is not available, for example.

The

Call Failed

message appears in the mul-

tifunction display.

X

To end a call: press the ~ button on the

multifunction steering wheel.

or

X

Press the corresponding multimedia system

button for ending a phone call.

Call priority

When service calls are active, e.g. Roadside

Assistance or MB Info calls, an emergency call

can still be initiated. In this case, an emergency

call will take priority and override all other active

calls.

The indicator lamp of the respective button

flashes until the call is ended.

An emergency call can only be terminated by the

Mercedes-Benz Customer Assistance Center.

All other calls can be ended by pressing:

R

the ~ button on the multifunction steering

wheel

R

the corresponding button in the multimedia

system to end the voice call

When a call is initiated, the audio system is

muted.

The mobile phone is no longer connected to the

multimedia system.

However, if you want to use your mobile phone,

do so only when the vehicle is stationary and in

a safe location.

Downloading destinations

Downloading destinations

Downloading destinations gives you access to a

database with over 15 million points of interest

(POIs). These can be downloaded on the navi-

gation system in your vehicle. If you know the

destination, the address can be downloaded.

Alternatively, you can obtain the location of

Points of Interest (POIs)/important destinations

in the vicinity.

Furthermore, you can download routes with up

to four way points.
You are prompted to confirm route guidance to

the address entered.

X

Select

Yes

by turning 3 or sliding 1

the controller and confirm with 7.

The system calculates the route and subse-

quently starts the route guidance with the

address entered.

If you select

No

the address can be stored in

the address book.

The destination download function is available

if:

R

the vehicle is equipped with a navigation sys-

tem.

R

the relevant mobile phone network is availa-

ble and data transfer is possible.

Route Assistance

This service is part of the mbrace PLUS Package

and cannot be purchased separately.

You can use the route assistance function even

if the vehicle is not equipped with a navigation

system.

Within the framework of this service, you receive

a professional and reliable form of navigation

support without having to leave your vehicle.

The customer service representative finds a

suitable route depending on your vehicle's cur-

rent position and the desired destination. You

will then be guided live through the current route

section.

Search & Send

General notes

To use "Search & Send", your vehicle must be

equipped with mbrace and a navigation system.

Additionally, an mbrace service subscription

must be completed.

"Search & Send" is a destination entry service. A

destination address which is found on Google

Maps

®

can be transferred via mbrace directly to

your vehicle's navigation system.

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Specifying and sending the destination

address

X

Go to the website http://maps.google.com

and enter a destination address into the entry

field.

X

To send the destination address to the e-

mail address of your mbrace account:

click on the corresponding button on the web-

site.

Example:

If you select 'Send to vehicle' and then

'Mercedes-Benz', the destination address will

be sent to your vehicle.

X

When the "Send" dialog window appears:

Enter the e-mail address you specified when

setting up your mbrace account into the cor-

responding field.

X

Click "Send".

Information on specific commands such as

"Address entry" or "Send" can be found on the

website.

Calling up a transmitted destination

address

X

Turn the SmartKey to position 2 in the ignition

lock (

Y

page 162).

The transmitted destination address is loaded

into the vehicle's navigation system.

A display message appears, asking whether

navigation should be started.

X

Select

Yes

by turning 3 or sliding 1

the controller and confirm with 7.

The system calculates the route and subse-

quently starts the route guidance with the

address entered.

If you select

No

the address can be stored in

the address book.

If you have sent more than one destination

address, each individual destination must be

confirmed separately.

Destination addresses are loaded in the same

order as the order in which they were sent.

If you own multiple Mercedes-Benz vehicles with

mbrace and activated mbrace accounts:

If multiple vehicles are registered under the

same e-mail address, the destination will be

sent to all the vehicles.

Vehicle remote opening

You can use the vehicle remote opening if you

have unintentionally locked your vehicle and a

replacement SmartKey is not available.

The vehicle can be opened by the Mercedes-

Benz Customer Assistance Center.

The vehicle can be immediately opened

remotely within four days of the ignition being

turned off. After this time, the remote unlocking

may be delayed by 15 to 60 minutes. After

30 days, the vehicle can no longer be opened

remotely.

The vehicle remote unlocking feature is availa-

ble if the relevant mobile phone network is avail-

able and a data connection is possible.

X

Contact the following service hotlines:

Mercedes-Benz Customer Assistance Center

at 1-800-FOR-MERCedes (1-800-367-6372)

or 1-866-990-9007

You will be asked for your password.

X

Return to your vehicle at the time agreed upon

with the Mercedes-Benz Customer Assis-

tance Center.

Alternatively, the vehicle can be opened via:

R

the Internet, under the "Owners Online" sec-

tion

R

the telephone application (e.g. for iPhone

®

,

Android)

To do this, you will need your identification num-

ber and password.

Vehicle remote closing

The vehicle remote-closing feature can be used

when you have forgotten to lock the vehicle and

you are no longer nearby.

The vehicle can then be locked by the Mercedes-

Benz Customer Assistance Center.

The vehicle can be immediately remotely locked

within four days of the ignition being turned off.

After this time, remote closing may be delayed

by 15 to 60 minutes. After 30 days the vehicle

can no longer be locked remotely.

The vehicle remote closing feature is available if

the relevant mobile phone network is available

and a data connection is possible.

X

Contact the following service hotlines:

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Mercedes-Benz Customer Assistance Center

at 1-800-FOR-MERCedes (1-800-367-6372)

or 1-866-990-9007

You will be asked for your password.

The next time you are inside the vehicle and you

switch on the ignition, the

Doors Locked

Remotely

message appears in the multifunction

display.

Alternatively, the vehicle can be locked via:

R

the Internet, under the "Owners Online" sec-

tion

R

the telephone application (e.g. for iPhone

®

,

Android)

To do this, you will need your identification num-

ber and password.

Stolen vehicle recovery service

If your vehicle has been stolen:

X

Notify the police.

The police will issue a numbered incident

report.

X

This number will be forwarded to the

Mercedes-Benz Customer Assistance Center

together with your PIN.

The Mercedes-Benz Customer Assistance

Center then tries to locate the system. The

Mercedes-Benz Customer Assistance Center

contacts you and the local law enforcement

agency if the vehicle is located.

However, only the law enforcement agency is

informed of the location of the vehicle.

If the anti-theft alarm system is activated for

longer than 30 seconds, the Mercedes-Benz

Customer Assistance Center is automatically

notified.

Vehicle Health Check

With the Vehicle Health Check, the Customer

Assistance Center can provide improved sup-

port for problems with your vehicle. During an

existing call, vehicle data is transferred to the

Customer Assistance Center.

The customer service representative can use

the received data to decide what kind of assis-

tance is required. You are then, for example,

guided to the nearest authorized Mercedes-

Benz Center or a recovery vehicle is called.

If vehicle data needs to be transferred during an

MB Info call or a Roadside Assistance call, this is

initiated by the Customer Assistance Center.

The

Roadside Assistance Connected

mes-

sage appears in the display. If the Vehicle Health

Check can be started, the

Request for Vehi‐

cle Diagnostics Received Start vehi‐

cle diagnostics?

message appears in the

display.

X

Press the

Yes

button to confirm the message.

X

When the

Vehicle Diagnostics Please

Start Ignition

message appears: turn the

SmartKey to position 2 in the ignition lock

(

Y

page 162).

X

If the

Please follow the instructions

received by phone and move your vehi‐

cle to a safe position.

message

appears: please follow the instructions

received by phone and move your vehicle to a

safe position.

The message in the display disappears.

The vehicle operating state check begins.

During this procedure, you will see the

Vehi‐

cle Diagnostics Active

message.

If you select

Cancel

, the Vehicle Health

Check is canceled completely.

When the check is complete, the

Sending

vehicle diagnostics data. (Voice con‐

nection may be interrupted during

data transfer)

message appears. The vehicle

data can now be sent.

X

Press the

OK

button to confirm the message.

The voice connection with the Customer

Assistance Center is terminated.

The

Vehicle Diagnostics: Transfer‐

ring Data...

message appears.

The vehicle data is sent to the Customer

Assistance Center.

Depending on what the customer service rep-

resentative agreed with you, the voice connec-

tion is re-established after the transfer is com-

plete. If necessary, you will be contacted at a

later time by another means, e.g. by e-mail or

phone.

Another function of the Vehicle Health Check is

the transfer of service data to the Customer

Assistance Center. If a service is due, the display

shows a message to this effect together with

information about any special offers at your

workshop.

This information can also be called up under

"Owners Online" at http://www.mbusa.com.

Information on the data stored in the vehicle

(

Y

page 29).

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Information on Roadside Assistance

(

Y

page 26).

Downloading routes

Downloading routes allows you to transfer and

save predefined routes in the navigation sys-

tem.

A route can be prepared and sent by either a

customer service representative or under "Own-

ers Online" at http://www.mbusa.com.

Each route can include up to four way points.

Once a route has been received by the naviga-

tion system, you will see the

External desti‐

nation ICON_POI_Category Name_1 has

been saved to "Previous destina‐

tions". Would you like to start navi‐

gation?

message on the multimedia system

display.

The route is saved.

X

To start route guidance: select

Yes

.

An overview of the route is shown in the dis-

play.

If you select

No

, the saved route can be called

up later in the navigation menu.

X

Select

Start

.

Starting route guidance.

Downloaded and saved routes can be called up

again.

You can find further information in the separate

multimedia system operating instructions.

Speed alert

You can define the upper speed limit, which

must not be exceeded by the vehicle.

If this selected speed is exceeded by the vehicle,

a message will be sent to the Customer Assis-

tance Center. The Customer Assistance Center

then forwards this information to you.

You can select the way in which you receive this

information beforehand. Possible options

include text message, e-mail or an automated

call.

The data you receive contains the following

information:

R

the location where the speed limit was excee-

ded

R

the time at which the speed limit was excee-

ded

R

the selected speed limit which was exceeded

Geo fencing

Geo fencing allows you to select areas which the

vehicle should not enter or leave. You will be

informed if the vehicle crosses the boundaries

of the selected areas. You can select the way in

which you receive this information beforehand.

Possible options include text message, e-mail or

an automated call.

The area can be determined as either a circle or

a polygon with a maximum of ten corners. You

can specify up to ten areas simultaneously. Dif-

ferent settings are possible for each area.

These settings can be called up under "Owners

Online" at http://www.mbusa.com.

Alternatively, you can trigger an MB Info call and

inform the customer service representative that

you wish to activate geo fencing.

Currently inactive areas can be activated by text

message.

Triggering the vehicle alarm

With this function, you can trigger the vehicle's

panic alarm via text message. An alarm sounds

and the exterior lighting flashes. Depending on

the setting, the panic alarm lasts five or ten sec-

onds. Afterwards, the alarm switches off.

Garage door opener

General notes

The HomeLink

®

garage door opener integrated

in the rear-view mirror allows you to operate up

to three different door and gate systems.

Use the integrated garage door opener only on

garage doors that:

R

have safety stop and reverse features and

R

meet current U.S. federal safety standards

Once programed, the integrated garage door

opener in the rear-view mirror will assume the

function of the garage door system's remote

control. Please also read the operating instruc-

tions for the garage door system.

When programming a garage door opener, park

the vehicle outside the garage. Do not run the

engine while programming.

Certain garage door drives are incompatible

with the integrated garage door opener. If you

have difficulty programing the integrated garage

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door opener, contact an authorized Mercedes-

Benz Center.

Alternatively, you can call the following tele-

phone assistance services:

R

USA: Mercedes-Benz Customer Assistance

Center at 1-800-FOR-MERCedes

R

Canada: Customer Service at

1-800-387-0100

R

HomeLink

®

hotline 1-800-355-3515 (free of

charge)

More information on HomeLink

®

and/or com-

patible products is also available online at

http://www.homelink.com.

Notes on the declaration of conformity

(

Y

page 28).

USA: FCC ID: CB2HMIHL4

Canada: IC: 279B-HMIHL4

Important safety notes

G

WARNING

When you operate or program the garage door

with the integrated garage door opener, per-

sons in the range of movement of the garage

door can become trapped or struck by the

garage door. There is a risk of injury.
When using the integrated garage door

opener, always make sure that nobody is

within the range of movement of the garage

door.

G

WARNING

Combustion engines emit poisonous exhaust

gases such as carbon monoxide. Inhaling

these exhaust gases leads to poisoning. There

is a risk of fatal injury. Therefore never leave

the engine running in enclosed spaces with-

out sufficient ventilation.

Programming

Programming buttons

Pay attention to the "Important safety notes"

(

Y

page 348).

Garage door remote control A is not included

with the integrated garage door opener.

X

Turn the SmartKey to position 2 in the ignition

lock (

Y

page 162).

X

Select one of buttons ; to ? to use to con-

trol the garage door drive.

X

To start programming mode: press and

hold one of buttons ; to ? on the integrated

garage door opener.

The garage door opener is now in program-

ming mode. After a short time, indicator

lamp : lights up yellow.

Indicator lamp : lights up yellow as soon as

button ;, = or ? is stored for the first time.

If the selected button has already been pro-

grammed, indicator lamp : will only light up

yellow after ten seconds have elapsed.

X

Release button ;, = or ?. Indicator

lamp : flashes yellow.

X

To program the remote control: point

garage door remote control A towards but-

tons ; to ? on the rear-view mirror at a dis-

tance of 2 to 8 in (5 to 20 cm).

X

Press and hold button B on remote control

A until indicator lamp : lights up green.

When indicator lamp : lights up green: pro-

gramming is finished.

When indicator lamp : flashes green: pro-

gramming was successful. The next step is to

synchronize the rolling code (

Y

page 349).

X

Release button B on remote control A for

the garage door drive system.

If indicator lamp : lights up red: repeat the

programing procedure for the corresponding

button on the rear-view mirror. When doing

so, vary the distance between remote control

A and the rear-view mirror.

The required distance between remote con-

trol A and the integrated garage door opener

depends on the garage door drive system.

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Several attempts might be necessary. You

should test every position for at least

25 seconds before trying another position.

Synchronizing the rolling code

Pay attention to the "Important safety notes"

(

Y

page 348).

If the garage door system uses a rolling code,

you will also have to synchronize the garage

door system with the integrated garage door

opener in the rear-view mirror. To do this you will

need to use the programming button on the door

drive control panel. The programming button

may be located in different places depending on

the manufacturer. It is usually located on the

door drive unit on the garage ceiling.

Familiarize yourself with the garage door drive

operating instructions, e.g. under "Program-

ming additional remote controls", before carry-

ing out the following steps.

Your vehicle must be within reach of the garage

door or gate opener drive. Make sure that nei-

ther your vehicle nor any persons/objects are

present within the sweep of the door or gate.

X

Turn the SmartKey to position 2 in the ignition

lock (

Y

page 162).

X

Get out of the vehicle.

X

Press the programming button on the door

drive unit.

Usually, you now have 30 seconds to initiate

the next step.

X

Get into the vehicle.

X

Press previously programmed button ;, =

or ? on the integrated garage door opener

repeatedly and in quick succession until the

door closes.

The rolling code synchronization is then com-

plete.

Notes on programming the remote con-

trol

Canadian radio frequency laws require a "break"

(or interruption) of the transmission signals

after broadcasting for a few seconds. Therefore,

these signals may not last long enough for the

integrated garage door opener. The signal is not

recognized during programming. Comparable

with Canadian law, some U.S. garage door open-

ers also feature a "break".

Proceed as follows:

R

if you live in Canada

R

if you have difficulties programming the

garage door opener (regardless of where you

live) when using the programming steps

X

Press and hold one of buttons ; to ? on the

integrated garage door opener.

After a short time, indicator lamp : lights up

yellow.

X

Release the button.

Indicator lamp : flashes yellow.

X

Press button B of garage door remote con-

trol A for two seconds, then release it for two

seconds.

X

Press button B again for two seconds.

X

Repeat this sequence on button B of remote

control A until indicator lamp : lights up

green.

When indicator lamp : lights up green: pro-

gramming is finished.

When indicator lamp : flashes green: pro-

gramming was successful. The next step is to

synchronize the rolling code.

X

Release button B of remote control A of the

garage door drive.

If indicator lamp : lights up red: repeat the

programming process for the corresponding

button on the rear-view mirror. When doing

so, vary the distance between remote control

A and the rear-view mirror.

The required distance between remote con-

trol A and the integrated garage door opener

depends on the garage door drive system.

Several attempts might be necessary. You

should test every position for at least

25 seconds before trying another position.

Problems when programming

If you are experiencing problems programing

the integrated garage door opener on the rear-

view mirror, take note of the following instruc-

tions:

R

Check the transmitter frequency used by

garage door drive remote control A and

whether it is supported. The transmitter fre-

quency can usually be found on the back of

the garage door drive remote control.

The integrated garage door opener is com-

patible with devices that have units which

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operate in the frequency range of 280 to

433 MHz.

R

Replace the batteries in garage door remote

control A. This increases the likelihood that

garage door remote control A will transmit a

strong and precise signal to the integrated

garage door opener.

R

When programming, hold remote control A

at varying distances and angles from the but-

ton which you are programming. Try various

angles at a distance between 2and 12 inches

(5to 30 cm) or at the same angle but at varying

distances.

R

If another remote control is available for the

same garage door drive, repeat the same pro-

gramming steps with this remote control.

Before performing these steps, make sure

that new batteries have been installed in

garage door drive remote control A.

R

Note that some remote controls only transmit

for a limited amount of time (the indicator

lamp on the remote control goes out). Press

button B on remote control A again before

transmission ends.

R

Align the antenna cable of the garage door

opener unit. This can improve signal recep-

tion/transmission.

Opening/closing the garage door

After it has been programmed, the integrated

garage door opener performs the function of the

garage door system remote control. Please also

read the operating instructions for the garage

door system.

X

Turn the SmartKey to position 2 in the ignition

lock (

Y

page 162).

X

Press button ;, = or ? which you have

programmed to operate the garage door.

Garage door system with a fixed code: indi-

cator lamp : lights up green.

Garage door system with a rolling code: indi-

cator lamp : flashes green.

The transmitter will transmit a signal as long

as the button is pressed. The transmission is

halted after a maximum of ten seconds and

indicator lamp : lights up yellow.

X

Press button ;, = or ? again if necessary.

Clearing the memory

Make sure that you clear the memory of the

integrated garage door opener before selling the

vehicle.

X

Turn the SmartKey to position 2 in the ignition

lock (

Y

page 162).

X

Press and hold buttons ; and ?.

The indicator lamp initially lights up yellow

and then green.

X

Release buttons ; and ?.

The memory of the integrated garage door

opener in the rear-view mirror is cleared.

Floormats

G

WARNING

Objects in the driver's footwell can restrict the

pedal travel or obstruct a depressed pedal.

The operating and road safety of the vehicle is

jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are

stowed correctly, and that they cannot enter

the driver's footwell. Install the floormats

securely and as specified in order to ensure

sufficient clearance for the pedals. Do not use

loose floormats and do not place floormats on

top of one another.

X

Driver's seat/front-passenger seat: slide

the respective seat back.

X

Rear seats: slide the corresponding front

seat forwards.

X

To install: place the floormat in the footwell.

X

Press studs : onto retainers ; until you

hear them engage.

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X

To remove: pull the floormat from retain-

ers ;.

X

Remove the floormat.

Infrared reflective windshield

The infrared reflecting glass prevents the vehi-

cle interior from becoming too hot. It also blocks

radio waves from penetrating the windshield up

into the gigahertz range.

In order to operate radio-controlled equipment,

e.g. toll recording systems, areas : on the

windshield are permeable to radio waves. You

can install radio-controlled devices in these

areas.

These areas can best be seen from outside the

vehicle by observing the light reflected off the

windshield.

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Useful information

i

This Operator's Manual describes all models

and all standard and optional equipment of

your vehicle available at the time of publica-

tion of the Operator's Manual. Country-spe-

cific differences are possible. Please note

that your vehicle may not be equipped with all

features described. This also applies to

safety-related systems and functions.

i

Read the information on qualified specialist

workshops (

Y

page 28).

Engine compartment

Hood

Important safety notes

G

WARNING

If the hood is unlatched, it may open up when

the vehicle is in motion and block your view.

There is a risk of an accident.
Never unlatch the hood while driving. Before

every trip, ensure that the hood is locked.

G

WARNING

When opening and closing the hood, it may

suddenly fall into the closed position. There is

a risk of injury to persons within range of

movement of the hood.
Open and close the hood only when no one is

within its range of movement.

G

WARNING

Opening the hood when the engine is over-

heated or when there is a fire in the engine

compartment could expose you to hot gases

or other service products. There is a risk of

injury.
Let an overheated engine cool down before

opening the hood. If there is a fire in the

engine compartment, keep the hood closed

and contact the fire department.

G

WARNING

The engine compartment contains moving

components. Certain components, such as

the radiator fan, may continue to run or start

again suddenly when the ignition is off. There

is a risk of injury.
If you need to do any work inside the engine

compartment:

R

switch off the ignition

R

never reach into the area where there is a

risk of danger from moving components,

such as the fan rotation area

R

remove jewelry and watches

R

keep items of clothing and hair, for exam-

ple, away from moving parts

G

WARNING

The ignition system and the fuel injection sys-

tem work under high voltage. If you touch

components which are under voltage, you

could get an electric shock. There is a risk of

injury.
Never touch components of the ignition sys-

tem or fuel injection system when the ignition

is switched on.

Opening the hood

G

WARNING

Certain components in the engine compart-

ment, such as the engine, radiator and parts

of the exhaust system, can become very hot.

Working in the engine compartment poses a

risk of injury.
Where possible, let the engine cool down and

touch only the components described in the

following.

G

WARNING

When the hood is open and the windshield

wipers are set in motion, you can be injured by

the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and

the ignition before opening the hood.

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Engine compartment

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Make sure that the windshield wipers are

not folded away from the windshield. You

could otherwise damage the windshield wip-

ers or the hood.

X

Make sure that the windshield wipers are

turned off.

X

Pull release lever : on the hood.

The hood is released.

X

Reach into the gap, pull hood catch handle ;

up and lift the hood.

Once you have lifted the hood about

15 inches (40 cm), it is automatically opened

the rest of the way and held open by the gas-

filled struts.

Closing the hood

X

Lower the hood and let it fall from a height of

approximately 8 in (20 cm).

X

Check that the hood has engaged properly.

If the hood can be raised slightly, it is not

properly engaged. Open it again and close it

with a little more force.

Engine oil

General notes

Depending on your driving style, the vehicle

consumes up to 0.9 US qt (0.8 l) of oil per

600 miles (1000 km). The oil consumption may

be higher than this when the vehicle is new or if

you frequently drive at high engine speeds.

Depending on the engine, the oil dipstick may be

in a different location.

When checking the oil level:

R

park the vehicle on a level surface.

R

the engine should be switched off for approx-

imately five minutes if the engine is at normal

operating temperature.

R

if the engine is not at normal operating tem-

perature, e.g. if the engine was only started

briefly, wait about 30 minutes before carrying

out the measurement.

Checking the oil level using the oil dip-

stick (except S 600 and Mercedes-AMG

S 65 models)

G

WARNING

Certain components in the engine compart-

ment, such as the engine, radiator and parts

of the exhaust system, can become very hot.

Working in the engine compartment poses a

risk of injury.
Where possible, let the engine cool down and

touch only the components described in the

following.

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Maintenance

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Example

X

Pull oil dipstick : out of the dipstick guide

tube.

X

Wipe off oil dipstick :.

X

Slowly slide oil dipstick : into the guide tube

to the stop, and take it out again.

If the level is between MIN mark = and MAX

mark ;, the oil level is correct.

X

If the oil level has dropped to MIN mark = or

below, add 1.1 US qt (1.0 liter) of engine oil.

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d

ca

re

Checking the oil level using the on-board computer (S 600 and Mercedes-AMG S 65

models)

X

Make sure that the SmartKey is in position 2 in the ignition lock.

X

Use ò on the steering wheel to call up the list of menus.

X

Press the : or 9 button on the steering wheel to select the

Service

menu.

X

Confirm by pressing a on the steering wheel.

X

Use : or 9 to select the

Engine Oil Level

submenu.

X

Press a to confirm the selection.

The

Measuring Engine Oil Level Accurate Only When Vehicle Is Level

message

appears in the multifunction display.

The measurement takes a few seconds. You will see one of the following messages in the multi-

function display:

Display messages

Possible causes/consequences and M Solutions

Engine Oil Level OK

The oil level is correct.

Check Engine Oil

Level (Add 1 Liter)

The oil level is too low.

X

Add 1.1 US qt (1.0 liter) of engine oil.

Reduce Engine Oil

Level

The engine oil level is too high.

X

Have excess engine oil siphoned off.

For Engine Oil

Level Ignition Must

Be On

The ignition is switched off.

X

Turn the SmartKey to position 2 in the ignition lock.

Need More Time to

Check Engine Oil

Level

The required waiting period was not observed.

X

If the engine is at normal operating temperature: repeat the meas-

urement after about five minutes.

If the engine is not at normal operating temperature, e.g. if the

engine was only started briefly: repeat the measurement after

approximately 30 minutes.

Engine Oil Level

Not Measurable with

Engine Running

The engine is running; oil level measurement is not possible.

X

Switch off the engine.

X

If the engine is at normal operating temperature: wait about five

minutes before carrying out the measurement.

If the engine is not at normal operating temperature, e.g. if the

engine was only started briefly: wait approximately 30 minutes

before carrying out the measurement.

Adding engine oil

G

WARNING

Certain components in the engine compart-

ment, such as the engine, radiator and parts

of the exhaust system, can become very hot.

Working in the engine compartment poses a

risk of injury.

Where possible, let the engine cool down and

touch only the components described in the

following.

Engine compartment

355

Maintenance

and

care

Z

G

WARNING

If engine oil comes into contact with hot com-

ponents in the engine compartment, it may

ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to

the filler neck. Let the engine cool down and

thoroughly clean the engine oil off the com-

ponents before starting the engine.

H

Environmental note

When adding oil, take care not to spill any. If

oil enters the soil or waterways, it is harmful to

the environment.

!

Only use engine oils and oil filters that have

been approved for vehicles with a service sys-

tem. You can obtain a list of the engine oils

and oil filters tested and approved in accord-

ance with the Mercedes-Benz Specifications

for Service Products at any Mercedes-Benz

Service center.

Damage to the engine or exhaust system is

caused by the following:

R

using engine oils and oil filters that have not

been specifically approved for the service

system

R

replacing engine oil and oil filters after the

interval for replacement specified by the

service system has been exceeded

R

using engine oil additives.

!

Do not add too much oil. adding too much

engine oil can result in damage to the engine

or to the catalytic converter. Have excess

engine oil siphoned off.

Example

X

Turn cap : counter-clockwise and remove it.

X

Add engine oil.

If the oil level is at or below the MIN mark on

the oil dipstick, add 1.1 US qt (1.0 liter) of

engine oil.

X

Replace cap : on the filler neck and tighten

clockwise.

Ensure that the cap locks into place securely.

X

Check the oil level again with the oil dipstick

(

Y

page 353).

Further information on engine oil (

Y

page 429).

Additional service products

Checking coolant level

G

WARNING

Certain components in the engine compart-

ment, such as the engine, radiator and parts

of the exhaust system, can become very hot.

Working in the engine compartment poses a

risk of injury.
Where possible, let the engine cool down and

touch only the components described in the

following.

G

WARNING

The cooling system is pressurized, particularly

when the motor is warm. If you open the cap,

you could be scalded if hot coolant sprays out.

There is a risk of injury.
Let the engine cool down before you open the

cap. Wear gloves and eye protection. Slowly

open the cap to relieve pressure.

356

Engine compartment

Maintenanc

e

and

care

X

Park the vehicle on a level surface.

Only check the coolant level when the vehicle

is on a level surface and the engine has cooled

down.

X

Turn the SmartKey to position 2 in the ignition

lock (

Y

page 162).

or

X

Press Start/Stop button twice (

Y

page 162).

X

Check the coolant temperature display in the

instrument cluster.

The coolant temperature must be below

158 ‡ (70 †).

X

Turn the SmartKey to position 0 (

Y

page 162)

in the ignition lock.

or

X

Remove Start/Stop button from ignition lock

(

Y

page 162).

X

Slowly turn cap : counter-clockwise and to

relieve excess pressure.

X

Turn cap : further counter-clockwise and

remove it.

If the coolant is at the level of marker bar =

in the filler neck when cold, there is enough

coolant in coolant expansion tank ;.

If the coolant level is approximately 0.6 in

(1.5 cm) above marker bar = in the filler neck

when warm, there is enough coolant in expan-

sion tank ;.

X

If necessary, add coolant that has been tested

and approved by Mercedes-Benz.

X

Replace cap : and turn it clockwise as far as

it will go.

Vehicles with PLUG-IN HYBRID operation: the

second coolant expansion tank must not be fil-

led.

For further information on coolant, see

(

Y

page 431).

Adding washer fluid to the windshield

washer system

G

WARNING

Certain components in the engine compart-

ment, such as the engine, radiator and parts

of the exhaust system, can become very hot.

Working in the engine compartment poses a

risk of injury.

Where possible, let the engine cool down and

touch only the components described in the

following.

G

WARNING

Windshield washer concentrate could ignite if

it comes into contact with hot engine compo-

nents or the exhaust system. There is a risk of

fire and injury.
Make sure that no windshield washer con-

centrate is spilled next to the filler neck.

X

To open: pull cap : upwards by the tab.

X

Place cap : on the edge of the filler neck and

engage in place.

X

Add the premixed washer fluid.

X

To close: press cap : onto the filler neck

until it engages.

If the washer fluid level drops below the recom-

mended minimum of 1 liter, a message appears

in the multifunction display prompting you to

add washer fluid (

Y

page 311).

Further information on windshield washer fluid/

antifreeze (

Y

page 431).

ASSYST PLUS

Service message

The ASSYST PLUS service interval display

informs you of the next service due date.

Information on the type of service and service

intervals (see the separate Maintenance Book-

let).

You can obtain further information from an

authorized Mercedes-Benz Center or at

http://www.mbusa.com (USA only).

ASSYST PLUS

357

Maintenance

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Z

i

The ASSYST PLUS service interval display

does not show any information on the engine

oil level. Observe the notes on the engine oil

level (

Y

page 353).

The multifunction display shows a service mes-

sage for several seconds, e.g.:

R

Service A in XX Days

R

Service A Due

R

Service A Overdue by XX Days

Depending on the operating conditions of the

vehicle, the remaining time or distance until the

next service due date is displayed.

The letter

A

or

B

, possibly in connection with a

number or another letter, indicates the type of

service.

A

stands for a minor service and

B

for a

major service.

You can obtain further information from an

authorized Mercedes-Benz Center.

The ASSYST PLUS service interval display does

not take into account any periods of time during

which the battery is disconnected.
Maintaining the time-dependent service sched-

ule:

X

Note down the service due date displayed in

the multifunction display before disconnect-

ing the battery.

or

X

After reconnecting the battery, subtract the

battery disconnection periods from the ser-

vice date shown on the display.

Hiding a service message

X

Press the a or % button on the steering

wheel.

Displaying service messages

X

Switch the ignition on.

X

Use ò on the steering wheel to call up the

list of menus.

X

Press 9 or : on the steering wheel to

select the

Service

menu and confirm with

a.

X

Press 9 or : on the steering wheel to

select the

ASSYST PLUS

submenu and con-

firm with a.

The service due date appears in the multi-

function display.

Information about Service

Resetting the ASSYST PLUS service

interval display
!

If the ASSYST PLUS service interval display

has been inadvertently reset, this setting can

be corrected at a qualified specialist work-

shop.

Have service work carried out as described in

the Maintenance Booklet. This may otherwise

lead to increased wear and damage to the

major assemblies or the vehicle.

A qualified specialist workshop, e.g. an author-

ized Mercedes-Benz Center, will reset the

ASSYST PLUS service interval display after the

service work has been carried out. You can also

obtain further information on maintenance

work, for example.

Special service requirements

The specified maintenance interval takes only

the normal operation of the vehicle into

account. Under arduous operating conditions or

increased load on the vehicle, maintenance

work must be carried out more frequently, for

example:

R

regular city driving with frequent intermediate

stops

R

if the vehicle is primarily used to travel short

distances

R

use in mountainous terrain or on poor road

surfaces

R

if the engine is often left idling for long periods

Under these or similar conditions, have, for

example, the air filter, engine oil and oil filter

replaced or changed more frequently. Under

arduous operating conditions, the tires must be

checked more often. Further information can be

obtained at a qualified specialist workshop, e.g.

an authorized Mercedes-Benz Center.

Driving abroad

An extensive Mercedes-Benz Service network is

also available in other countries. You can obtain

further information from any authorized

Mercedes-Benz Center.

358

ASSYST PLUS

Maintenance

and

car

e

Care

General notes
H

Environmental note

Dispose of empty packaging and cleaning

cloths in an environmentally responsible man-

ner.

!

For cleaning your vehicle, do not use any of

the following:

R

dry, rough or hard cloths

R

abrasive cleaning agents

R

solvents

R

cleaning agents containing solvents

Do not scrub.

Do not touch the surfaces or protective films

with hard objects, e.g. a ring or ice scraper.

You could otherwise scratch or damage the

surfaces and protective film.

!

Do not park the vehicle for an extended

period straight after cleaning it, particularly

after having cleaned the wheels with wheel

cleaner. Wheel cleaners could cause

increased corrosion of the brake discs and

brake pads/linings. For this reason, you

should drive for a few minutes after cleaning.

Braking heats the brake discs and the brake

pads/linings, thus drying them. The vehicle

can then be parked.

Regular care of your vehicle is a condition for

retaining the quality in the long term.

Use care products and cleaning agents recom-

mended and approved by Mercedes-Benz.

Washing the vehicle and cleaning the

paintwork

Automatic car wash

G

WARNING

Braking efficiency is reduced after washing

the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake

carefully while paying attention to the traffic

conditions until full braking power is restored.

!

If DISTRONIC PLUS or the HOLD function is

activated, the vehicle brakes automatically in

certain situations.

To prevent damage to the vehicle, deactivate

DISTRONIC PLUS and the HOLD function in

the following or other similar situations:

R

when towing the vehicle

R

in the car wash

!

Never clean your vehicle in a Touchless

Automatic Car Wash as these use special

cleaning agents. These cleaning agents can

damage the paintwork or plastic parts.

!

Make sure that:

R

the side windows and the sliding sunroof

are fully closed.

R

the ventilation/heating is switched off (the

OFF button has been pressed).

R

the windshield wiper switch is at position 0.

R

the 360° camera or rear view camera is

switched off.

The vehicle may otherwise be damaged.

!

If the SmartKey is within the rear detection

range of KEYLESS-GO, the following situa-

tions, for example, could lead to the uninten-

tional opening of the trunk:

R

using a car wash

R

using a power washer

Make sure that the SmartKey is at least 10 ft

(3 m) away from the vehicle.

!

Make sure that the automatic transmission

is in neutral position N when washing your

vehicle in a tow-through car wash. The vehicle

may otherwise be damaged.

R

Operating with the SmartKey:

Do not remove the SmartKey from the igni-

tion lock. Do not open the driver's door

when the engine is switched off or at very

low speeds. Otherwise, when in transmis-

sion position D or R the automatic trans-

mission will automatically switch to park

position P and block the wheels.

R

Operating with the Start/Stop button:

Do not open the driver's door when the

engine is switched off or at very low

speeds. Otherwise, when in transmission

position D or R the automatic transmission

will automatically switch to park position P

and block the wheels.

Care

359

Maintenance

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Z