Mersedes Maybach S-Class. Service Manual — part 20
Vehicles with individual seats and center con-
sole in the rear
X
Pull up on handle : and fold the armrest
upwards.
Depending on the vehicle's equipment, a USB
port, an AUX-IN jack, a mobile phone bracket or
a 115 V or 230 V socket are installed in the
stowage compartment.
Stowage box in the rear seat backrest
!
Do not sit on or support your body weight on
the rear seat armrest when it is folded down,
as you could otherwise damage it.
Vehicles with a rear bench seat:
X
To open: fold down the rear armrest.
X
Pull handle : and fold down cover ;.
Vehicles with electrically adjustable outer seats:
X
To open: fold down the rear armrest.
X
Pull handle : and fold down cover ;.
Vehicles with individual seats and center con-
sole in the rear:
X
To open: fold down the rear armrest.
X
Pull handle : and fold down cover ;.
Depending on the vehicle's equipment, a DVD
player is installed instead of a stowage com-
partment.
Folding table
G
WARNING
If the folding table is folded out while the vehi-
cle is in motion, passengers can be thrown
against it, particularly in the event of an acci-
dent, heavy braking or a sudden change of
direction. There is a risk of injury.
Fold the folding table away before each jour-
ney.
X
To fold out: open rear armrest :
(
Y
page 327).
X
Pull the folding table forwards and upwards by
recess ; or = and swing outwards.
X
Fold the table panels apart.
X
To fold in: fold the table panels together and
swing in the folding table.
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Stowage nets
Stowage nets are located:
R
in the front-passenger footwell
R
on the back of the driver's and the front-
passenger seat
R
on the left and right-hand side in the trunk
Observe the loading guidelines (
Y
page 325)
and the safety notes regarding stowage spaces
(
Y
page 325).
Securing loads using parcel net hooks
General notes
Observe the following notes on securing loads:
R
Secure the load using the parcel net hooks.
R
Do not use elastic straps or nets to secure a
load, as these are only intended as an anti-slip
protection for light loads.
R
Do not route tie-downs across sharp edges or
corners.
R
Pad sharp edges for protection.
Trunk
Vehicles without PLUG-IN HYBRID operation
Vehicles with PLUG-IN HYBRID operation
There are four parcel net hooks or two parcel net
hooks (vehicles with PLUG-IN HYBRID opera-
tion) in the trunk.
Stowage well under the trunk floor
X
To open: open the trunk lid.
X
Press handle ; on the ribbing downwards.
Handle ; folds upwards.
X
Swing trunk floor : upwards using handle ;
until it rests against the trunk partition.
X
Fold out hook = on the underside of the
trunk floor.
Stowage areas
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X
Clip hook = into groove ?.
X
To close: unclip hook = from groove ?.
X
Fasten hook = to the bracket on the under-
side of the trunk floor.
X
Fold the trunk floor down.
Roof carrier
Important safety notes
G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
You will find information on the maximum roof
load in the "Technical data" section
(
Y
page 433).
!
Mercedes-Benz recommends that you only
use roof carriers that have been tested and
approved for Mercedes-Benz vehicles. This
helps to avoid damage to the vehicle.
Position the load on the roof carrier in such a
way that the vehicle will not sustain damage
even when it is in motion.
Ensure that, depending on the vehicle's
equipment, you can raise the panorama roof
with power tilt/sliding panel fully and open
the trunk lid fully when the roof carrier is
installed.
!
To avoid damaging or scratching the covers,
do not use metallic or hard objects to open
them.
An incorrectly secured roof carrier or roof load
may become detached from the vehicle. You
must therefore ensure that you observe the roof
carrier manufacturer's installation instructions.
Vehicles with a panorama roof with power
tilt/sliding panel: the panorama roof with
power tilt/sliding panel cannot be opened if a
roof carrier is installed. The panorama roof with
power tilt/sliding panel can still be raised to
allow ventilation of the vehicle interior.
If the panorama roof with power tilt/sliding
panel makes contact with a roof carrier
approved by Mercedes-Benz, the sunroof will
lower slightly but remain raised at the rear.
Attaching the roof carrier
X
Fold covers : upwards in the direction of the
arrow.
X
Only secure the roof carrier to the anchorage
points under covers :.
X
Observe the manufacturer's installation
instructions.
Features
Cup holder
Important safety notes
G
WARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cupholders, open stowage spaces
and mobile phone brackets cannot always
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retain all objects they contain. There is a risk
of injury, particularly in the event of sudden
braking or a sudden change in direction.
R
Always stow objects so that they cannot be
thrown around in such situations.
R
Always make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
R
Close the lockable stowage spaces before
starting a journey.
R
Always stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
Observe the loading guidelines (
Y
page 325).
Mercedes-Maybach vehicles equipped with
champagne glasses: for your own safety, when
using champagne glasses, please observe the
following:
R
do not use the champagne glasses while the
vehicle is in motion
R
do not use champagne glasses made of
breakable glass, and store them in the trunk if
possible
!
Only use the cup holders for containers of
the right size and which have lids. The drinks
could otherwise spill.
!
Do not expose drinks bottles in the cup
holder in the center console to continuous,
strong and direct sunlight. The passenger
compartment in the area of the center con-
sole can otherwise be damaged by the con-
centrated and reflected sunlight.
Cup holder in the front-compartment
center console
X
To open: open the stowage compartment
(
Y
page 326).
X
Open the protective flap if necessary.
X
To remove: slide catch : forwards and pull
the cup holder upwards.
X
To insert: make sure that the protective flap
is closed.
X
Insert the cup holder and slide catch : back.
You can remove the cup holder and the rubber
mat for cleaning. Clean them with clean, luke-
warm water only.
Cup holders in the rear seat armrest
Vehicles with a rear bench seat
!
Close the cup holder before folding the rear
seat armrest up. Otherwise, the cup holder
could be damaged.
X
Fold down the rear seat armrest.
X
To open: press the front of cup holder :
or ;.
Cup holder : or ; extends automatically.
X
To fold out: place a container in the cup
holder.
The cup holder folds down automatically.
X
To fold in: remove the container.
The cup holder folds in automatically.
X
To close: slide cup holder : or ; back until
it engages.
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Vehicles with electrically adjustable rear
bench seats
X
Fold down the rear seat armrest.
X
To open: press down base ; of the cup
holder in the middle until it engages.
X
To close: press closing button :.
Base ; of cup holder pops up.
The cup holder insert can be removed for clean-
ing. Clean with clear, lukewarm water only.
!
Please do not pull out the cup holder insert
any further than 15 mm. Otherwise, the
wooden trim on the rear seat armrest could be
damaged.
X
To remove the insert: press down base = of
the cup holder in the middle until it engages.
X
Press both retaining clips ; and pull the cup
holder insert upwards approximately 15 mm.
X
Press button :.
Base = of cup holder pops up.
X
Remove the insert from the rear seat armrest
completely.
!
Make sure that the cup holder insert has
been inserted into the recess correctly. Oth-
erwise, the wooden trim on the rear seat arm-
rest could be damaged.
X
To install the insert: make sure that base ;
of the cup holder is in the upper position.
X
Place the cup holder insert into the recess in
the rear seat armrest such that button : is
facing forwards.
X
Press the cup holder insert down.
X
Press outer ring = of the cup holder insert,
until the cup holder insert engages audibly.
Temperature controlled cup holder in
the rear compartment
Example: Sedan
:
Cup holder
;
Switch
The temperature-controlled cup holder can be
used to keep cold drinks cool and warm drinks
warm.
When you use the warming function, the metal
insert of the cup holder is heated. Therefore, do
not touch the cup holder insert.
X
Turn the SmartKey to position 2 in the ignition
lock (
Y
page 162).
X
To switch on the cooling function: press
and hold button ; until the blue indicator
lamp on the button lights up.
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X
To switch on the heating function: press
and hold button ; until the red indicator
lamp on the button lights up.
X
To switch off the function: press and hold
button ; until the indicator lamp on the but-
ton goes out.
The rubber mat can be removed for cleaning.
Clean with clear, lukewarm water only.
Do not use hard or sharp objects to clean the
cup holder. Use only a soft cloth to clean it.
Sun visors
Overview
G
WARNING
If the mirror cover of the vanity mirror is folded
up when the vehicle is in motion, you could be
blinded by incident light. There is a risk of an
accident.
Always keep the mirror cover folded down
while driving.
:
Mirror light
;
Additional sun visor
=
Bracket
?
Retaining clip, e.g. for a car park ticket
A
Vanity mirror
B
Mirror cover
Vanity mirror in the sun visor
Mirror light : only functions if the sun visor is
clipped into retainer = and mirror cover B has
been folded up.
Glare from the side
X
Fold down sun visor :.
X
Pull sun visor : out of bracket =.
X
Swing sun visor : to the side.
X
Slide sun visor : horizontally as required.
X
Fold down additional sun visor ; to the wind-
shield.
Rear side window roller sunblinds
:
Front left
;
Front right
=
Rear right
?
Rear left
The sunblinds for the rear side windows can be
operated with the buttons for the side windows.
The switches for all side windows are located on
the driver's door. There is also a switch on each
door for the corresponding side window.
The switches on the driver's door take prece-
dence.
X
To close fully: pull the corresponding switch
when the side window is closed.
X
To open fully: press the corresponding
switch.
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i
You can use the switches on the rear doors
to close the rear roller sunblinds for the oppo-
site side.
Rear window roller sunblind
Important safety notes
G
WARNING
Parts of the body could be trapped in the
sweep of the roller sunblind when the roller
sunblind is extended or retracted. There is a
risk of injury.
When extending or retracting make sure that
no parts of the body are in the sweep of the
roller sunblind. Briefly press the button again
if someone becomes trapped. The opening or
closing process is briefly stopped. The roller
sunblind then returns to its initial position.
!
Make sure that the roller sunblind can move
freely. Otherwise, the roller sunblind or other
objects could be damaged.
At temperatures below Ò4 ‡ (Ò20 †) the roller
sunblind cannot be operated.
Extending/retracting from the driver's
seat
X
Turn the SmartKey to position 1 or 2 in the
ignition lock (
Y
page 162).
X
To extend or retract: briefly press button :.
The roller sunblind fully extends or fully
retracts.
X
To stop: briefly press button : again.
The roller sunblind stops briefly and moves
back into the out-of-use position.
Extending/retracting from the rear
X
Turn the SmartKey to position 1 or 2 in the
ignition lock (
Y
page 162).
X
To extend: pull switch : upwards and let go.
The roller sunblind extends fully.
X
To stop extending: press switch : down-
wards briefly.
The roller sunblind stops briefly and then
retracts again.
X
To retract: press switch : beyond the point
of resistance and let go.
The roller sunblind retracts fully.
X
To stop retracting: pull switch : upwards.
The roller sunblind stops briefly and then
extends again.
When the override feature for the rear side win-
dows is activated (
Y
page 67), the u switch
cannot be operated. The roller sunblind can only
be extended and retracted from the driver's
seat.
Ashtray
Front ashtray
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X
To open: briefly press marking ?.
Stowage compartment = opens.
X
To remove the insert: grip the sides of
insert :, push it forward and pull it
upwards ;.
X
To re-install the insert: press insert : into
the drawer until it engages.
X
To close: press stowage compartment =
closed until it locks.
Rear-compartment ashtray
The ashtray is located in the stowage compart-
ment in the rear door. To use it, you can place it
in a cup holder or hold it in your hand.
X
Remove the ashtray from retainer : in the
rear door.
X
To open: fold lid ; upwards.
X
To close: press lid ; downwards.
If you are not using the ashtray, close it and
place it in the retainer in the rear door.
Cigarette lighter
Important safety notes
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette
lighter.
In addition, flammable materials can ignite if:
R
the hot cigarette lighter falls
R
a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter
when road and traffic conditions permit.
Cigarette lighter in the front compart-
ment
X
Turn the SmartKey to position 2 in the ignition
lock (
Y
page 162).
X
To open: briefly press marking =.
Stowage compartment ; opens.
X
Press in cigarette lighter :.
Cigarette lighter : will pop out automatically
when the heating element is red-hot.
X
To close: press stowage compartment ;
closed until it locks.
Cigarette lighter in the rear compart-
ment
Vehicles with a rear bench seat or electri-
cally adjustable rear seats
Features
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Vehicles without a Rear Seat Entertainment Sys-
tem
X
Turn the SmartKey to position 2 in the ignition
lock (
Y
page 162).
X
To open: briefly press cover ; at the top.
The compartment opens.
X
Press in cigarette lighter :.
Cigarette lighter : will pop out automatically
when the heating element is red-hot.
X
To close: press cover ; closed until it locks.
Vehicles with a Rear Seat Entertainment Sys-
tem:
X
Turn the SmartKey to position 2 in the ignition
lock (
Y
page 162).
X
To open: briefly press cover ; at the top.
The compartment opens.
X
Press in cigarette lighter :.
Cigarette lighter : will pop out automatically
when the heating element is red-hot.
X
To close: press cover ; closed until it locks.
Vehicles with individual seats in the rear
Example: Sedan
X
Press lid : of the socket compartment
briefly.
The socket compartment opens.
X
Press in cigarette lighter ;.
Cigarette lighter ; will pop out automatically
when the heating element is red-hot.
12 V sockets
General notes
X
Turn the SmartKey to position 1 in the ignition
lock (
Y
page 162).
The sockets can be used for accessories with a
maximum draw of 180 W (15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the
engine is switched off, the battery may dis-
charge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the sock-
ets is automatically cut. This ensures that there
is sufficient power to start the engine.
Socket in the front-compartment center
console
X
To open: briefly press marking =.
Stowage compartment : opens.
X
Lift up the cover of socket ;.
X
To close: press stowage compartment :
closed until it locks.
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Socket in the rear compartment
Vehicles with a rear bench seat or electri-
cally adjustable rear seats
Vehicles without a Rear Seat Entertainment Sys-
tem
X
To open: briefly press cover ; at the top.
The compartment opens.
X
Lift up the cover of socket :.
X
To close: press cover ; closed until it locks.
Vehicles with a Rear Seat Entertainment Sys-
tem:
X
To open: briefly press cover ; at the top.
The compartment opens.
X
Lift up the cover of socket :.
X
To close: press cover ; closed until it locks.
On vehicles with a 115 V socket, there is no 12 V
socket in the center console in the rear com-
partment.
Vehicles with individual seats in the rear
Example: Sedan
X
Press lid : of the socket compartment
briefly.
The socket compartment opens.
X
Lift up the cover of socket ;.
Socket in the trunk
X
Lift up the cover of socket :.
115 V socket
Important safety notes
G
DANGER
When a suitable device is connected, the
115 V power socket will be carrying a high
voltage. You could receive an electric shock if
the connector cable or the 115 V power
socket is pulled out of the trim or is damaged
or wet. There is a risk of fatal injury.
Features
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R
Use only connector cables that are dry and
free of damage.
R
When the ignition is off, make sure that the
115 V power socket is dry.
R
Have the 115 V power socket checked or
replaced immediately at a qualified speci-
alized workshop if it is damaged or has been
pulled out of the trim.
R
Never plug the connector cable into a 115 V
power socket that is damaged or has been
pulled out of the trim.
G
DANGER
If you reach into the power socket or plug
inappropriate devices into the power socket,
you could receive an electric shock. There is a
risk of fatal injury.
Only connect appropriate devices to the
power socket.
!
Note that work and repairs on the 115 V
power socket should only be carried out by
qualified specialist personnel.
General notes
The 115 V power socket provides an alternating
voltage of 115 V so that small electronic devices
can be connected. These devices, such as
games consoles, chargers and laptops, must not
consume more than a maximum of 150 watts
altogether.
Requirements for operation of these devices:
R
the electronic device that you connect has a
suitable connector and conforms to stand-
ards specific to the country you are in.
R
the plug of the electronic device is plugged
correctly into 115 V power socket.
R
the maximum wattage of the device to be
connected must not exceed 150 watts.
R
the on-board power supply is within a permis-
sible voltage range.
R
the 12 V sockets in the center console in the
front compartment (
Y
page 336) and in the
trunk are functional (
Y
page 337).
Using the 115 V power socket
The 115 V socket is in the center console in the
rear compartment on vehicles with a rear bench
seat or electrically adjustable rear seats.
X
To switch on: switch the ignition on.
X
Open flap =.
X
Insert the plug of the electronic device into
115 V power socket :.
Indicator lamp ; lights up.
X
To switch off: remove the connector from
115 V socket :.
Ensure that you do not pull on the cord.
The 115 V socket is in the armrest on vehicles
with individual seats in the rear.
X
Open the armrest (
Y
page 327).
X
To switch on: switch the ignition on.
X
Open flap =.
X
Insert the plug of the electronic device into
115 V power socket :.
Indicator lamp ; lights up.
X
To switch off: remove the connector from
115 V socket :.
Ensure that you do not pull on the cord.
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Problems with the 115 V power socket
Problem
Possible causes/consequences and M Solutions
The warning lamp on the
115 V power socket is
not lit.
The on-board voltage is too low because the battery is too weak.
X
Start the engine.
or
X
Charge the battery (
Y
page 374).
If the indicator lamp still does not light up:
X
Visit a qualified specialist workshop.
The temperature of the DC/AC converter is temporarily too high.
X
Remove the electronic device connector from the 115 V socket.
X
Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
X
Visit a qualified specialist workshop.
You have connected an electronic device that has a constant nominal
power of less than 150 watts, but has a very high switch-on current.
This device will not work. If you connect such a device, the 115 V
power socket will not supply it with power.
X
Connect a suitable electronic device.
Coolbox in the rear compartment
Important safety notes
G
WARNING
If you cover the ventilation grille for the cool-
box, it may overheat. There is a risk of fire.
Always make sure that the ventilation grille is
not covered.
The ventilation grille for the coolbox is in the
trunk.
The coolbox can bear a maximum load of 7.7 lb
(3.5 kg).
If you want to store a bottle in the upper com-
partment of the coolbox, the capacity of the
bottle must not exceed 17 fl. oz. (0.5 l).
Store only plastic bottles in the upper compart-
ment of the coolbox.
Using the coolbox
X
Vehicles with rear seat armrest: fold down
the rear seat armrest.
X
Pull handle : and fold down cover ;.
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X
To open: pull handle : on the cover.
X
Fold the cover out to the front.
X
To switch cooling level to low: press but-
ton ; once.
An indicator lamp in the button lights up.
X
To switch cooling level to high: press but-
ton ; twice.
Both indicator lamps in the button light up.
X
To switch off cooling: press button ;
repeatedly until the indicator lamps go out.
The cooling output of the coolbox depends on
the ambient temperature and the selected cool-
ing level.
The coolbox reduces its cooling output or
switches off, if:
R
many electrical consumers are turned on
R
the starter battery is not sufficiently charged
This is indicated by the flashing indicator lamps
in the button. The cooling function will automat-
ically switch back on as soon as there is suffi-
cient voltage.
Caring for the coolbox
If you do not need to use the coolbox for an
extended period you should switch it off, defrost
it and clean it. After doing so, leave the lid open
for a time.
Removing and installing the coolbox
You can remove the coolbox for maintenance
purposes.
X
To remove: switch off the coolbox.
X
Pull plug ; down and out.
X
Unscrew both screws =.
X
Pull out the coolbox.
X
Close flap :.
X
To install: swing flap : to the side until it is
locked in place by the magnets.
X
Insert the coolbox.
X
Tighten both screws =.
X
Connect plug ;.
mbrace
General notes
The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To log in, press the
ï MB Info call button. If any of the steps
mentioned are not carried out, the system may
not be activated.
If you have questions about the activation, con-
tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com.
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The system is available if:
R
it has been activated and is operational
R
the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
R
a service subscription is available
Determining the location of the vehicle on a map
is only possible if:
R
GPS reception is available.
R
the vehicle position can be forwarded to the
Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed as
follows:
X
Press the W or X button on the multi-
function steering wheel.
or
X
Use the volume control on the multimedia
system.
The system offers various services, e.g.:
R
Automatic and manual emergency call
R
Roadside Assistance call
R
MB Info call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys-
tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
R
The indicator lamp in the SOS button does not
come on during the system self-test.
R
The indicator lamp in the F Roadside
Assistance button does not light up during
self-diagnosis of the system.
R
The indicator lamp in the ï MB Info call
button does not light up during self-diagnosis
of the system.
R
The indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
-
SOS button
-
F Roadside Assistance call button
-
ï MB Info call button
R
The
Inoperative
or the
Service Not
Activated
message appears in the multi-
function display after the system self-diagno-
sis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest author-
ized Mercedes-Benz Center or contact the fol-
lowing service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Emergency call
Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
R
you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
R
the vehicle is on a dangerous section of
road
R
the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e.g. with a warning triangle.
General notes
Observe the notes on system activation
(
Y
page 340).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
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gered. You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The
Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the
Call
Connected
message appears in the multifunc-
tion display.
All important information on the emergency is
transmitted, for example:
R
current location of the vehicle (as determined
by the GPS system)
R
vehicle identification number
R
information on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab-
lished between the Customer Assistance Center
and the vehicle occupants.
R
If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
R
If there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The
Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
X
To initiate an emergency call manually:
press cover : briefly to open.
X
Press and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ; flashes
until the emergency call is concluded.
X
Wait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
X
After the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing the SOS button, you will not know
whether mbrace placed the emergency call. In
this case, always summon assistance by other
means.
Roadside Assistance button
X
To call Roadside Assistance: press Road-
side Assistance button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button : flashes while the call is active. The
Connecting Call
message appears in the
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multifunction display. The audio output is
muted.
If a connection can be made, the
Call Con‐
nected
message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R
current location of the vehicle
R
vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Y
page 346).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
R
the indicator lamp for Roadside Assistance
call button F is flashing continuously.
R
no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The
Call Failed
message appears in the mul-
tifunction display.
X
To end a call: press the ~ button on the
multifunction steering wheel.
or
X
Press the corresponding multimedia system
button for ending a phone call.
MB Info call button
X
To call MB Info: press MB Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The
Connecting Call
message appears in
the multifunction display. The audio output is
muted.
If a connection can be made, the
Call Con‐
nected
message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R
current location of the vehicle
R
vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
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wage
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