Mazda CX 7. Manual — part 368
SYMPTOM TROUBLESHOOTING [CD PLAYER/CHANGER]
09-03G–5
09-03G
End Of Sie
NO.4 SOUND JUMPS[CD PLAYER/CHANGER]
id0903e5806200
Diagnostic procedure
End Of Sie
NO.5 CD PLAYER/CHANGER SCRATCHES ON THE CD[CD PLAYER/CHANGER]
id0903e5806300
Diagnostic procedure
End Of Sie
3
• Replace the CD known to be good.
• Does the CD player/changer load the CD?
Yes
Go to the next step.
No
Replace the audio unit.
4
• Visually inspect the CD.
— Is there any dirt, scratch or deformation
on the CD?
— Is the CD a non-conventional disc?
— Is there a CD in MP3 recording?
Yes
Explain to the customer that the defective CD or non-
conventional disc cannot be use.
No
Replace the audio unit.
STEP
INSPECTION
ACTION
4
Sound jumps
Possible DTC:03:Er02
Troubleshooting hints
• Audio unit is malfunctioning
• Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation)
• Improper audio unit installation (e.g., rattle, loose)
• Inadequate tire pressure
Note
• The CD may be malfunctioning if the sound jumps on the certain CD only. Inspect the CD player/changer operation
using the CD known to be good.
STEP
INSPECTION
ACTION
1
• Does the sound jump when the vehicle is
stopped?
Yes
Go to the Step 6.
No
Go to the next step.
2
• Drive the vehicle.
• Does the sound jump when driving over
uneven surfaces?
Yes
Go to the next step.
No
Go to the Step 6.
3
• Is the audio unit installed securely?
Yes
Go to the next step.
No
Install the audio unit securely.
4
• Inspect the tire pressure.
• Is the tire pressure normal?
Yes
Replace the audio unit.
No
Go to the next step.
5
• Adjust the tire pressure within specification.
• Does the sound jump when driving the
vehicle?
Yes
Replace the audio unit.
No
Audio system is normal. Explain repairs to the customers.
6
• Replace the CD known to be good.
• Does the sound jump when driving the
vehicle?
Yes
Replace the audio unit.
No
Audio system is normal. Explain to the customer that the CD
is malfunctioning.
5
CD player/changer scratches on the CD
Possible DTC:03:Er02
Troubleshooting hints
• Audio unit is malfunctioning
• Deformed disc is used (e.g., out of specification (thickness), bent disc)
• Multiple CDs are inserted into the CD player at the same time
STEP
INSPECTION
ACTION
1
• Were the multiple CDs inserted into the CD
player at the same time?
Yes
Explain to the customer to insert a CD one by one.
No
Go to the next step.
2
• Visually inspect the CD.
• Is the CD a deformed disc (e.g., out of
specification (thickness), bent disc)?
Yes
Audio system is normal. Explain to the customer that the CD
is malfunctioning.
No
Replace the audio unit.
1871-1U-06B(09-03G).fm 5 ページ 2006年3月15日 水曜日 午前11時46分
SYMPTOM TROUBLESHOOTING [CD PLAYER/CHANGER]
09-03G–6
NO.6 DISC CHANGE IS INOPERATIVE[CD PLAYER/CHANGER]
id0903e5806400
Diagnostic procedure
End Of Sie
NO.7 CD PLAYER DOES NOT PLAY THE MP3-FORMATTED FILE[CD PLAYER/CHANGER]
id0903e5806500
Diagnostic procedure
6
Disc change is inoperative
Possible DTC:—
Troubleshooting hints
• Audio unit is malfunctioning
• Improper center panel installation
• Center panel is malfunctioning
STEP
INSPECTION
ACTION
1
• Inspect the CD changer operation.
• Does the CD changer operate properly?
Yes
Go to the next step.
No
Go to the symptom troubleshooting “No.3 CD player/
changer does not play the CD/No sound”.
2
• Inspect the followings:
— Is the display shown properly when
operating the disc change button?
— Does the radio band selection operate
properly?
Yes
Replace the audio unit.
No
Go to the next step.
3
• Inspect the center panel installation.
• Does the CD changer change the disc
properly after re-installing the center panel?
Yes
Install the center panel securely and properly.
No
Go to the “No.1 Audio panel switch inspection” in this
section. Replace the center panel as necessary.
7
CD player does not play the MP3-formatted file
Possible DTC:—
Troubleshooting hints
• CD-R/RW written format is out of specification
• MP3 and other format data are in the CD-R/RW
• File extension for MP3-formatted file is incorrect (Correct. “.mp3”, incorrect: e.g., RIFF)
• Defective CD-R/RW (e.g. dirty CD, scratch)
• MP3 applicable CD player is malfunctioning
Note
• The free-software for the MP3-formatted file in the field may cause the deterioration of sound quality, noise, or defective
play, so that the CD player won’t play the customer made MP-3-formatted file.
• The CD player may not play the CD-R/RW properly due to the disc condition.
• If there are MP-3-formatted file and other file in the same disc, the CD player may not play the disc.
• If there are MP-3-formatted file and audio data in the same disc, the CD player loads and plays the first session of the
data only.
STEP
INSPECTION
ACTION
1
• Inspect the written format of the recorded
data on the CD-R/RW.
• Is the written format correct?
Yes
Go to the next step.
No
Write the CD-R/RW with the correct specification.
2
• Inspect the recorded data in the CD-R/RW.
• Is there MP3 and other format data in the
CD-R/RW.
Yes
Replace with the CD-R/RW known to be good (MP3-
formatted file data only), then inspect the CD player
operation.
If the CD player plays the MP3-formatted file:
• Audio system is normal. Explain to the customer that the
CD player does not operate properly if the MP3 and
other format data are in the CD-R/RW.
If the CD player does not play the MP3-formatted
file:
• Replace the audio unit.
No
Go to the next step.
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SYMPTOM TROUBLESHOOTING [CD PLAYER/CHANGER]
09-03G–7
09-03G
End Of Sie
NO.8 MP3-FORMATTED FILE FOLDER SELECTION IS INOPERATIVE/TRACK SEARCH IS INOPERATIVE[CD
PLAYER/CHANGER]
id0903e5806600
Note
• ID3 is a tagging format for MP3-formatted file. ID3 allows metadata (e.g., title, artist, track number, etc.) to
be added to the MP3-formatted file.
• There are two versions in the ID tag.
— ID3v1: This is the most widespread standard tag formats and most software is compatible with this
version. There is a limitation on the maximum number of characters for the text data.
— ID3v2: There are a variety of version in V2, but there is no interchangeability among the versions.
Limitation on the maximum number of characters for the text data (ID3v1)
Diagnostic procedure
3
• Inspect the CD-R/RW written format.
• Is the written format within the specification
(“.mp3” is the correct file extension)?
Yes
Replace with the CD-R/RW using the “.mp3” file extension,
then inspect the CD player operation.
If the CD player plays the MP3-formatted file:
• Audio system is normal. Explain to the customer that the
CD player does not operate properly if the correct file
extension is not used.
If the CD player does not play the MP3-formatted
file:
• Replace the audio unit.
No
Go to the next step.
4
• Visually inspect the CD-R/RW.
• Is there any dirt or scratch on the CD-R/RW?
Yes
Clean the disc or replace with the CD-R/RW known to be
good.
No
Replace the audio unit.
STEP
INSPECTION
ACTION
8
MP3-formatted file folder selection is inoperative/track search is inoperative
Possible DTC:—
Troubleshooting hints
• Defective CD-R/RW (e.g. dirty CD, scratch)
• Conflict of ID tag version for CD-R/RW
• Improper folder and/or music title in CD-R/RW
• The number of characters of folder/audio file name in CD-R/RW exceeds the maximum number of characters
• Improper encode in CD-R/RW
• MP3 applicable CD player is malfunctioning
Item
Maximum number of characters
Description
Title
30
Music title
Artist
30
Artist name
Album
30
Album title
Year
4
Album produced year/CD wholesale year
Genre
— Music
category
selection
Comment
30
Free comment
Track
3
Track number
STEP
INSPECTION
ACTION
1
• Visually inspect the CD-R/RW.
• Is there any dirt or scratch on the CD/R/RW?
Yes
Clean the disc or replace with the CD-R/RW known to be
good.
No
Go to the next step.
2
• Inspect the ID tag version.
• Is ID tag correct?
Yes
Go to the next step.
No
Write the CD-R/RW with the correct ID tag version.
3
• Inspect folder and audio file name.
• Are all file name input correctly?
Yes
Go to the next step.
No
Use the CD-R/RW that a folder and audio file name is input
correctly.
1871-1U-06B(09-03G).fm 7 ページ 2006年3月15日 水曜日 午前11時46分
SYMPTOM TROUBLESHOOTING [CD PLAYER/CHANGER]
09-03G–8
End Of Sie
NO.9 CD PLAYER DOES NOT INDICATE THE MP3 TITLE TEXT[CD PLAYER/CHANGER]
id0903e5806700
Diagnostic procedure
End Of Sie
4
• Inspect the encode for the folder and audio
file name in the CD-R/RW.
• Is the encode correct?
Note
• Unreadable characters may be displayed
if incorrect encode is used.
Yes
Go to the next step.
No
Use the correct encode.
5
• Inspect the number of characters for the
folder and audio file name.
• Is the number of characters within the
maximum number of characters?
Yes
Replace the audio unit.
No
Input the folder and audio file name within the maximum
number of characters.
STEP
INSPECTION
ACTION
9
CD player does not indicate the MP3 title text
Possible DTC:—
Troubleshooting hints
• Defective CD-R/RW (e.g. dirty CD, scratch)
• Conflict of ID tag version for CD-R/RW
• The number of characters of folder/audio file name in CD-R/RW exceeds the maximum number of characters
• Improper encode in CD-R/RW
• MP3 applicable CD player is malfunctioning
• No title input in CD-R/RW
• Input title text by 2-bytes characters
STEP
INSPECTION
ACTION
1
• Visually inspect the CD-R/RW.
• Is there any dirt or scratch on the CD/R/RW?
Yes
Clean the disc or replace with the CD-R/RW known to be
good.
No
Go to the next step.
2
• Inspect the display the LCD.
• Is the CD (other than MP3 compatible)
displayed on the LCD?
Yes
Go to the next step.
No
Go to the symptom troubleshooting No.9 (Entire audio
system).
3
• Inspect the ID tag version.
• Is the ID tag correct?
Yes
Go to the next step.
No
Write the CD-R/RW with the correct ID tag version.
4
• Is the title text input into the CD-R/RW?
Yes
Go to the next step.
No
Input the title text.
Note
• Do not input the title text by two-bytes character.
5
• Inspect the encode for the folder and audio
file name in the CD-R/RW.
• Is the encode correct?
Yes
Go to the next step.
No
Use the correct encode.
6
• Inspect the number of characters for the
folder and audio file name.
• Is the number of characters within the
maximum number of characters?
Yes
Replace the audio unit.
No
Input the folder and audio file name within the maximum
number of characters.
1871-1U-06B(09-03G).fm 8 ページ 2006年3月15日 水曜日 午前11時46分
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