Mazda CX 7. Manual — part 367
SYMPTOM TROUBLESHOOTING [CD PLAYER/CHANGER]
09-03G–1
09-03G
09-03G SYMPTOM TROUBLESHOOTING [CD PLAYER/
CHANGER]
FOREWORD
[CD PLAYER/CHANGER] . . . . . . . . . . . 09-03G–1
Troubleshooting Index . . . . . . . . . . . . . 09-03G–1
NO.1 CD PLAYER/CHANGER
DOES NOT LOAD THE CD OR
EJECTS THE CD IMMEDIATELY
[CD PLAYER/CHANGER] . . . . . . . . . . . 09-03G–3
NO.2 CD PLAYER/CHANGER
DOES NOT EJECT THE CD
[CD PLAYER/CHANGER] . . . . . . . . . . . 09-03G–4
NO.3 CD PLAYER/CHANGER
DOES NOT PLAY THE CD/NO SOUND
[CD PLAYER/CHANGER] . . . . . . . . . . . 09-03G–4
NO.4 SOUND JUMPS
[CD PLAYER/CHANGER] . . . . . . . . . . . 09-03G–5
NO.5 CD PLAYER/CHANGER
SCRATCHES ON THE CD
[CD PLAYER/CHANGER] . . . . . . . . . . . 09-03G–5
NO.6 DISC CHANGE IS INOPERATIVE
[CD PLAYER/CHANGER] . . . . . . . . . . . 09-03G–6
NO.7 CD PLAYER DOES NOT PLAY
THE MP3-FORMATTED FILE
[CD PLAYER/CHANGER] . . . . . . . . . . . 09-03G–6
NO.8 MP3-FORMATTED FILE FOLDER
SELECTION IS INOPERATIVE/TRACK
SEARCH IS INOPERATIVE
[CD PLAYER/CHANGER] . . . . . . . . . . . 09-03G–7
NO.9 CD PLAYER DOES NOT INDICATE
THE MP3 TITLE TEXT
[CD PLAYER/CHANGER] . . . . . . . . . . . 09-03G–8
NO.10 CD PLAYER DOES NOT PLAY
THE AUDIO DATA (CDDA)
[CD PLAYER/CHANGER] . . . . . . . . . . . 09-03G–9
NO.11 TRACK CHANGE IS
INOPERATIVE
[CD PLAYER/CHANGER] . . . . . . . . . . . 09-03G–9
REFERENCE
[CD PLAYER/CHANGER] . . . . . . . . . . . 09-03G–10
MP3-Formatted File . . . . . . . . . . . . . . . 09-03G–10
End of Toc
WM: AUDIO UNIT
FOREWORD[CD PLAYER/CHANGER]
id0903e5826000
Troubleshooting Index
No.
Items
Symptom
Possible DTC
1
CD player/changer
CD player/changer does not load the CD or ejects the
CD immediately
03:Er01, 03:Er10
2
CD player/changer does not eject the CD
03:Er01
3
CD player/changer does not play the CD/No sound
03:Er07, 03:Er10
4
Sound jumps
03:Er02
5
CD player/changer scratches on the CD
03:Er02
6
CD changer
Disc changer is inoperative
—
7
MP3 applicable
CD player
CD player does not play the MP3-formatted file
—
8
MP3-formatted file folder selection is inoperative/Track
search is inoperative
—
9
CD player does not indicate the MP3 title text
—
10
CD player does not play the audio data (CDDA)
—
11
CD player/changer
Track change is inoperative
03:Er02
1871-1U-06B(09-03G).fm 1 ページ 2006年3月15日 水曜日 午前11時46分
SYMPTOM TROUBLESHOOTING [CD PLAYER/CHANGER]
09-03G–2
End Of Sie
CD pla
y
er/changer
2
3
4
5
6
7
8
9
10
11
1
CD pla
y
er/changer dose not load the CD or ejects
the CD immediately
CD pla
y
er/changer dose not eject the CD
CD pla
y
er/changer dose not pla
y the CD/No sound
Sound jumps
CD pla
y
er/changer scr
atches on the CD
Disc change is inoper
ativ
e
CD pla
y
er dose not pla
y the MP3-f
or
matted file
MP3-f
or
matted file f
older selection is inoper
ativ
e/
T
rac
k search is inoper
ativ
e
CD pla
y
er dose not indicate the MP3 title te
xt
CD pla
y
er dose not pla
y the audio data (COD
A)
T
rac
k change is inoper
ativ
e
CD changer
CD player/changer
MP3 applicable
CD player
CD is inserted upside down
Audio unit is malfunctioning
Defective CD (egg., cracked, badly bent, rough edges, scratch, dirty CD, condensation)
Non-conventional discs (e.g., 8 cm (3 in) CD, 8 cm (3 in) disc adapter,
heart-shaped disc, octagonal disc)
Poor connection of audio unit connector or terminal (e.g., damaged, bent, pull-out pin, corrosion)
Improper center panel installation
Improper CD cover installation
Improper folder and/or music title in CD-R/RW
The number of characters of folder/music file name in CD-R/RW exceeds
the maximum number of characters
Improper encode in CD-R/RW
MP3 applicable CD player is malfunctioning
No title input in CD-R/RW
Input title text by 2-bytes characters
Data other than the audio data is in CD-R/RW
Improper audio unit installation (e.g., rattle, loose)
Inadequate tire pressure
Deformed disc is used (e.g., out of specification (thickness), bent disc)
Multiple CDs are inserted into the CD player at the same time
Center panel is malfunctioning
CD-R/RW written format is out of specification
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Possible factor
Troubleshooting Item
MP3 and other format data are in the CD-R/RW
File extension for MP3-formatted file is incorrect (Correct: ".mp3", Incorrect: e.g., RIFF)
Defective CD-R/RW (e.g., dirty, scratch)
CD-R/RW (MP3 files are all written to RIFF format)
Conflict of ID tag version for CD-R/RW
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X: Applicable
acxuuw00000950
1871-1U-06B(09-03G).fm 2 ページ 2006年3月15日 水曜日 午前11時46分
SYMPTOM TROUBLESHOOTING [CD PLAYER/CHANGER]
09-03G–3
09-03G
NO.1 CD PLAYER/CHANGER DOES NOT LOAD THE CD OR EJECTS THE CD IMMEDIATELY[CD PLAYER/
CHANGER]
id0903e5826100
Diagnostic procedure
End Of Sie
1
CD player/changer does not load the CD or ejects the CD immediately
Possible DTC: 03:Er01, 03:Er10
Troubleshooting hints
• CD is inserted upside down
• Audio units is malfunctioning
• Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation)
• Non-conventional discs (e.g., 8 cm (3 in) CD, 8 cm (3 in) disc adapter, heart-shaped disc, octagonal disc)
• Poor connection of audio unit connector or terminal (e.g., damaged, bent, pulled-out pin, corrosion)
• Deformed disc is used (e.g., out of specification (thickness), bent disc)
STEP
INSPECTION
ACTION
1
• Is CD inserted properly, label-side up?
Yes
Go to the next step.
No
Explain to the customer that CD should be inserted into the
slot, label-side up.
2
• Replace with a CD known to be good.
• Does the CD player/changer load the CD?
Yes
Go to the next step.
No
Replace the audio unit.
3
• Visually inspect the CD.
— Is there any dirt, scratch or deformation
on the CD?
— Is the CD a non-conventional disc?
Yes
Explain to the customer that the defective CD or non-
conventional disc cannot be use.
No
Go to the next step.
4
• Turn the ignition switch to the LOCK position.
• Inspect the connection of the audio unit
connector (24-pin).
• Inspect both audio unit connector and wiring
harness-side connector for poor connection.
(such as damaged/bent/pulled-out pins,
corrosion)
• All the pins and connector normal?
Yes
Replace the audio unit.
No
If the audio unit connector/pin is wrong:
• Replace the audio unit.
If the wiring harness-side connector/pin is wrong:
• Repair or replace the pins and/or the connector.
1871-1U-06B(09-03G).fm 3 ページ 2006年3月15日 水曜日 午前11時46分
SYMPTOM TROUBLESHOOTING [CD PLAYER/CHANGER]
09-03G–4
NO.2 CD PLAYER/CHANGER DOES NOT EJECT THE CD[CD PLAYER/CHANGER]
id0903e5826200
Diagnostic procedure
End Of Sie
NO.3 CD PLAYER/CHANGER DOES NOT PLAY THE CD/NO SOUND[CD PLAYER/CHANGER]
id0903e5806100
Diagnostic procedure
2
CD player/changer does not eject the CD
Possible DTC:03:Er01
Troubleshooting hints
• Audio units is malfunctioning
• Defective CD. (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation)
• Non-conventional discs (e.g., 8 cm (3 in) CD, 8 cm (3 in) disc adapter, heart-shaped disc, octagonal disc)
• Poor connection of audio unit connector or terminal (e.g., damaged, bent, pulled-out pin, corrosion)
• Improper center panel installation
• Improper CD cover installation
• Deformed disc is used (e.g., out of specification (thickness), bent disc).
• Multiple CDs are inserted into the CD player at the same time
Note
• The CD may be malfunctioning if the CD player/changer does not eject the certain CD only. Inspect the CD player/
changer operation using the CD known to be good.
STEP
INSPECTION
ACTION
1
• Inspect the operation of the audio system
other than CD player/changer (e.g. Radio).
• Does other audio system operate?
Yes
Go to Step 3.
No
Go to the next step.
2
• Turn the ignition switch to the LOCK position.
• Inspect the connection of the audio unit
connector (24-pin).
• Inspect both audio unit connector and wiring
harness-side connector for poor connection.
(such as damaged/bent/pulled-out pins,
corrosion)
• All the pins and connector normal?
Yes
Go to the next step.
No
If the audio unit connector/pin is wrong:
• Replace the audio unit.
If the wiring harness-side connector/pin is wrong:
• Repair or replace the pins and/or the connector.
3
• Eject the CD.
• Is the CD ejected from the CD player/
changer?
Yes
Go to the next step.
No
Inspect the center panel and CD cover installation. Securely
install the center panel and/or CD cover as necessary.
4
• Insert the CD into the CD player/changer.
• Does the CD insert into the CD player/
changer smoothly?
Yes
Replace the audio unit.
No
Install the center panel and/or CD cover properly, then go to
the next step.
5
• Is the CD ejected from the CD player/
changer?
Yes
Troubleshooting completed.
Explain repairs to the customers.
No
Replace the audio unit.
3
CD player/changer does not play the CD/No sound
Possible DTC:03:Er07, 03:Er10
Troubleshooting hints
• CD is inserted upside down
• Audio units is malfunctioning
• Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation)
• Non-conventional discs (e.g., 8 cm (3 in) CD, 8 cm (3 in) disc adapter, heart-shaped disc, octagonal disc)
STEP
INSPECTION
ACTION
1
• Turn the radio ON and inspect that there is
sound.
• Is there sound?
Note
• Check for the volume dial position.
Yes
Go to the next step.
No
Go to the symptom troubleshooting No.3 (Audio system).
2
• Was CD inserted properly, label-side up?
Yes
Go to the next step.
No
Explain to the customer that CD should be inserted into the
slot, label-side up.
1871-1U-06B(09-03G).fm 4 ページ 2006年3月15日 水曜日 午前11時46分
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