RAM ProMaster (2023 year). Manual in english — page 12

SAFETY

185

Event Data Recorder (EDR)

This vehicle is equipped with an event data recorder

(EDR). The main purpose of an EDR is to record, in

certain crash or near crash-like situations, such as an

air bag deployment or hitting a road obstacle, data that

will assist in understanding how a vehicle’s systems

performed. The EDR is designed to record data related

to vehicle dynamics and safety systems for a short

period of time, typically 30 seconds or less. The EDR in

this vehicle is designed to record such data as:



How various systems in your vehicle were operating;



Whether or not the driver and passenger safety

belts were buckled/fastened;



How far (if at all) the driver was depressing the

accelerator and/or brake pedal; and,



How fast the vehicle was traveling.

These data can help provide a better understanding of

the circumstances in which crashes and injuries occur.

NOTE:

EDR data are recorded by your vehicle only if a

non-trivial crash situation occurs; no data are

recorded by the EDR under normal driving condi

-

tions and no personal data (e.g., name, gender,

age, and crash location) are recorded. However,

other parties, such as law enforcement, could

combine the EDR data with the type of personally

identifying data routinely acquired during a crash

investigation.

To read data recorded by an EDR, special equipment is

required, and access to the vehicle or the EDR is

needed. In addition to the vehicle manufacturer, other

parties, such as law enforcement, that have the special

equipment, can read the information if they have

access to the vehicle or the EDR.

C

HILD

R

ESTRAINTS

Everyone in your vehicle needs to be buckled up at

all times, including babies and children. Every

state in the United States, and every Canadian

province, requires that small children ride in

proper restraint systems. This is the law, and you

can be prosecuted for ignoring it.
Children 12 years or younger should ride properly

buckled up in a rear seat, if available. According to

crash statistics, children are safer when properly

restrained in the rear seats rather than in the front.

There are different sizes and types of restraints for

children from newborn size to the child almost

large enough for an adult safety belt. Always check

the child seat Owner’s Manual to make sure you

have the correct seat for your child. Carefully read

and follow all the instructions and warnings in the

child restraint Owner’s Manual and on all the

labels attached to the child restraint.
Before buying any restraint system, make sure that

it has a label certifying that it meets all applicable

Safety Standards. You should also make sure that

you can install it in the vehicle where you will use it.

NOTE:



For additional information, refer to

http://

www.nhtsa.gov/parents-and-caregivers

or

call: 1–888–327–4236



Canadian residents should refer to Transport

Canada’s website for additional information:

http://www.tc.gc.ca/en/services/road/

child-car-seat-safety.html

WARNING!

In a collision, an unrestrained child can become

a projectile inside the vehicle. The force required

to hold even an infant on your lap could become

so great that you could not hold the child, no

matter how strong you are. The child and others

could be badly injured or killed. Any child riding

in your vehicle should be in a proper restraint for

the child’s size.

6

186

SAFETY

(Continued)

Summary Of Recommendations For Restraining Children In Vehicles

Infant And Child Restraints

Safety experts recommend that children ride

rear-facing in the vehicle until they are two years

old or until they reach either the height or weight

limit of their rear-facing child restraint. Two types of

child restraints can be used rear-facing: infant

carriers and convertible child seats.
The infant carrier is only used rear-facing in the

vehicle. It is recommended for children from birth

until they reach the weight or height limit of the

infant carrier. Convertible child seats can be used

either rear-facing or forward-facing in the vehicle.

Convertible child seats often have a higher weight

limit in the rear-facing direction than infant carriers

do, so they can be used rear-facing by children who

have outgrown their infant carrier but are still less

than at least two years old. Children should remain

rear-facing until they reach the highest weight or

height allowed by their convertible child seat.

Child Size, Height, Weight Or Age

Recommended Type Of Child Restraint

Infants and Toddlers

Children who are two years old or younger and who

have not reached the height or weight limits of their

child restraint

Either an Infant Carrier or a Convertible Child Restraint,

facing rearward in a rear seat of the vehicle

Small Children

Children who are at least two years old or who have

outgrown the height or weight limit of their rear-facing

child restraint

Forward-Facing Child Restraint with a five-point

Harness, facing forward in a rear seat of the vehicle

Larger Children

Children who have outgrown their forward-facing child

restraint, but are too small to properly fit the vehicle’s

seat belt

Belt Positioning Booster Seat and the vehicle seat belt,

seated in a rear seat of the vehicle

Children Too Large for Child Restraints

Children 12 years old or younger, who have outgrown

the height or weight limit of their booster seat

Vehicle Seat Belt, seated in a rear seat of the vehicle

WARNING!



Never place a rear-facing child restraint in

front of an air bag. A deploying passenger

front air bag can cause death or serious injury

to a child 12 years or younger, including a

child in a rear-facing child restraint.



Never install a rear-facing child restraint in the

front seat of a vehicle. Only use a rear-facing

child restraint in the rear seat. If the vehicle

does not have a rear seat, do not transport a

rear-facing child restraint in that vehicle.

WARNING!

SAFETY

187

(Continued)

Older Children And Child Restraints

Children who are two years old or who have

outgrown their rear-facing convertible child

seat can ride forward-facing in the vehicle.

Forward-facing child seats and convertible child

seats used in the forward-facing direction are for

children who are over two years old or who have

outgrown the rear-facing weight or height limit of

their rear-facing convertible child seat. Children

should remain in a forward-facing child seat with a

harness for as long as possible, up to the highest

weight or height allowed by the child seat.
All children whose weight or height is above the

forward-facing limit for the child seat should use a

belt-positioning booster seat until the vehicle’s seat

belts fit properly. If the child cannot sit with knees bent

over the vehicle’s seat cushion while the child’s back is

against the seatback, they should use a belt-positioning

booster seat. The child and belt-positioning booster

seat are held in the vehicle by the seat belt.

Children Too Large For Booster Seats

Children who are large enough to wear the

shoulder belt comfortably, and whose legs are long

enough to bend over the front of the seat when

their back is against the seatback, should use the

seat belt in a rear seat. Use this simple 5-step test

to decide whether the child can use the vehicle’s

seat belt alone:
1. Can the child sit all the way back against the

back of the vehicle seat?

2. Do the child’s knees bend comfortably over

the front of the vehicle seat while the child is

still sitting all the way back?

3. Does the shoulder belt cross the child’s

shoulder between the neck and arm?

4. Is the lap part of the belt as low as possible,

touching the child’s thighs and not the

stomach?

5. Can the child stay seated like this for the

whole trip?

If the answer to any of these questions was “no,”

then the child still needs to use a booster seat in

this vehicle. If the child is using the lap/shoulder

belt, check seat belt fit periodically and make sure

the seat belt buckle is latched. A child’s squirming

or slouching can move the belt out of position.

If the shoulder belt contacts the face or neck, move

the child closer to the center of the vehicle, or use

a booster seat to position the seat belt on the child

correctly.

WARNING!



Improper installation can lead to failure of an

infant or child restraint. It could come loose in

a collision. The child could be badly injured or

killed. Follow the child restraint manufac

-

turer’s directions exactly when installing an

infant or child restraint.



After a child restraint is installed in the

vehicle, do not move the vehicle seat forward

or rearward because it can loosen the child

restraint attachments. Remove the child

restraint before adjusting the vehicle seat

position. When the vehicle seat has been

adjusted, reinstall the child restraint.



When your child restraint is not in use, secure it in

the vehicle with the seat belt or LATCH anchor

-

ages, or remove it from the vehicle. Do not leave it

loose in the vehicle. In a sudden stop or accident,

it could strike the occupants or seatbacks and

cause serious personal injury.

WARNING!

WARNING!

Never allow a child to put the shoulder belt

under an arm or behind their back. In a crash,

the shoulder belt will not protect a child properly,

which may result in serious injury or death.

A child must always wear both the lap and

shoulder portions of the seat belt correctly.

6

188

SAFETY

Installing Child Restraints In Commercial

Vehicles

This commercial vehicle is not designed for use as a

family vehicle and is not intended for carrying children

in the front passenger seat(s). Never install rear-facing

child restraints in this vehicle. Although the seat belt

can be locked to secure a child restraint, there are no

tether anchorages to complete the proper installation

of a forward-facing child restraint. If you must carry a

child in a forward-facing child restraint, the passenger

seat should be moved to the full rearward position and

the child must be in a proper restraint system based on

its age, size and weight. Follow the instructions below

to secure the child restraint using the seat belt.

Installing Child Restraints Using The

Vehicle Seat Belt

Child restraint systems are designed to be secured

in vehicle seats by lap belts or the lap belt portion

of a lap/shoulder belt.

The seat belts in the passenger seating positions

are equipped with a Switchable Automatic Locking

Retractor (ALR). This seat belt is designed to keep the

lap portion of the seat belt tight around the child

restraint so that it is not necessary to use a locking clip.

The ALR retractor can be “switched” into a locked mode

by pulling all of the webbing out of the retractor and

then letting the webbing retract back into the retractor.

If it is locked, the ALR will make a clicking noise while

the webbing is pulled back into the retractor. See the

“Automatic Locking Mode” description in “Switchable

Automatic Locking Retractors (ALR)”

Ú

page 176 for

additional information on ALR.

Front Bucket Seat Automatic Locking Retractor (ALR)

Location

Front Bench Seat Automatic Locking Retractor (ALR)

Locations

WARNING!

Rear-facing infant restraints must never be

secured in the passenger seat of a vehicle with a

passenger air bag. In a collision, a passenger air

bag may deploy causing severe injury or death to

infants riding in rear-facing infant restraints.

WARNING!



Improper installation or failure to properly

secure a child restraint can lead to failure of

the restraint. The child could be badly injured

or killed.



Follow the child restraint manufacturer’s

directions exactly when installing an infant or

child restraint.

ALR — Switchable Automatic Locking Retractor

ALR — Switchable Automatic Locking Retractor

SAFETY

189

Installing A Child Restraint With A

Switchable Automatic Locking

Retractor (ALR)

Child restraint systems are designed to be secured

in vehicle seats by lap belts or the lap belt portion

of a lap/shoulder belt.

1. Place the child seat in the center of the

seating position.

2. Pull enough of the seat belt webbing from the

retractor to pass it through the belt path of the

child restraint. Do not twist the belt webbing in

the belt path.

3. Slide the latch plate into the buckle until you

hear a “click.”

4. Pull on the webbing to make the lap portion

tight against the child seat.

5. To lock the seat belt, pull down on the shoulder

part of the belt until you have pulled all the

seat belt webbing out of the retractor. Then,

allow the webbing to retract back into the

retractor. As the webbing retracts, you will hear

a clicking sound. This means the seat belt is

now in the Automatic Locking mode.

6. Try to pull the webbing out of the retractor. If it

is locked, you should not be able to pull out any

webbing. If the retractor is not locked, repeat

step 5.

7. Finally, pull up on any excess webbing to

tighten the lap portion around the child

restraint while you push the child restraint

rearward and downward into the vehicle seat.

8. Test that the child restraint is installed tightly

by pulling back and forth on the child seat at

the belt path. It should not move more than

1 inch (25.4 mm) in any direction.

Any seat belt system will loosen with time, so check

the belt occasionally, and pull it tight if necessary.

SAFETY TIPS

T

RANSPORTING

P

ASSENGERS

NEVER TRANSPORT PASSENGERS IN THE CARGO

AREA.

WARNING!



Improper installation or failure to properly

secure a child restraint can lead to failure of

the restraint. The child could be badly injured

or killed.



Follow the child restraint manufacturer’s

directions exactly when installing an infant or

child restraint.

WARNING!



Do not leave children or animals inside parked

vehicles in hot weather. Interior heat buildup

may cause serious injury or death.



It is extremely dangerous to ride in a cargo

area, inside or outside of a vehicle. In a colli

-

sion, people riding in these areas are more

likely to be seriously injured or killed.



Do not allow people to ride in any area of your

vehicle that is not equipped with seats and

seat belts.



Be sure everyone in your vehicle is in a seat

and using a seat belt properly.

6

190

SAFETY

(Continued)

T

RANSPORTING

P

ETS

Air Bags deploying in the front seat could harm

your pet. An unrestrained pet will be thrown about

and possibly injured, or injure a passenger during

panic braking or in a collision.
Pets should be restrained in the rear seat

(if equipped) in pet harnesses or pet carriers

that are secured by seat belts.

C

ONNECTED

V

EHICLES

Privacy of any wireless and wired communications

cannot be assured. Third parties may unlawfully

intercept information and private communications

without your consent. For further information, refer to

“Data Collection & Privacy” in your Uconnect Owner’s

Manual Supplement or “Onboard Diagnostic System

(OBD II) Cybersecurity”

Ú

page 133.

S

AFETY

C

HECKS

Y

OU

S

HOULD

M

AKE

I

NSIDE

T

HE

V

EHICLE

Seat Belts

Inspect the seat belt system periodically, checking

for cuts, frays, and loose parts. Damaged parts

must be replaced immediately. Do not

disassemble or modify the system.
If your vehicle is involved in a collision, or if you

have questions regarding the seat belt or retractor

conditions, take your vehicle to an authorized FCA

dealer or authorized FCA Certified Collision Care

Program facility for inspection.

Air Bag Warning Light

The Air Bag Warning Light will turn on for

four to eight seconds as a bulb check

when the ignition switch is first placed in

the MAR (ACC/ON/RUN) position. If the

light is either not on during starting, stays on, or

turns on while driving, have the system inspected

at an authorized dealer as soon as possible. After

the bulb check, this light will illuminate with a

single chime when a fault with the Air Bag System

has been detected. It will stay on until the fault is

removed. If the light comes on intermittently or

remains on while driving, have an authorized

dealer service the vehicle immediately

Ú

page 170.

Defroster

Check operation by selecting the defrost mode and

place the blower control on high speed. You should

be able to feel the air directed against the windshield.

See an authorized dealer for service if your defroster is

inoperable.

Floor Mat Safety Information

Always use floor mats designed to fit your vehicle.

Only use a floor mat that does not interfere with the

operation of the accelerator, brake or clutch pedals.

Only use a floor mat that is securely attached using the

floor mat fasteners so it cannot slip out of position and

interfere with the accelerator, brake or clutch pedals or

impair safe operation of your vehicle in other ways.

WARNING!

It is not possible to know or to predict all of the

possible outcomes if your vehicle’s systems

are breached. It may be possible that vehicle

systems, including safety related systems, could

be impaired or a loss of vehicle control could

occur that may result in an accident involving

serious injury or death.

WARNING!

An improperly attached, damaged, folded,

or stacked floor mat, or damaged floor mat

fasteners may cause your floor mat to interfere

with the accelerator, brake, or clutch pedals and

cause a loss of vehicle control. To prevent

SERIOUS INJURY or DEATH:



ALWAYS securely attach your floor

mat using the floor mat fasteners.

DO NOT install your floor mat upside

down or turn your floor mat over.

Lightly pull to confirm mat is secured using the

floor mat fasteners on a regular basis.

SAFETY

191

(Continued)

P

ERIODIC

S

AFETY

C

HECKS

Y

OU

S

HOULD

M

AKE

O

UTSIDE

T

HE

V

EHICLE

Tires

Examine tires for excessive tread wear and uneven

wear patterns. Check for stones, nails, glass, or

other objects lodged in the tread or sidewall.

Inspect the tread for cuts and cracks. Inspect

sidewalls for cuts, cracks, and bulges. Check the

lug nut/bolt torque for tightness. Check the tires

(including spare) for proper cold inflation pressure.

Lights

Have someone observe the operation of brake

lights and exterior lights while you work the

controls. Check turn signal and high beam

indicator lights on the instrument panel.

Door Latches

Check for proper closing, latching, and locking.

Fluid Leaks

Check area under the vehicle after overnight

parking for fuel, coolant, oil, or other fluid leaks.

Also, if gasoline fumes are detected or if fuel or

brake fluid leaks are suspected, the cause should

be located and corrected immediately.



ALWAYS REMOVE THE EXISTING

FLOOR MAT FROM THE VEHICLE

before installing any other floor mat.

NEVER install or stack an additional

floor mat on top of an existing floor mat.



ONLY install floor mats designed to fit your vehicle.

NEVER install a floor mat that cannot be properly

attached and secured to your vehicle. If a floor mat

needs to be replaced, only use a FCA approved

floor mat for the specific make, model, and year of

your vehicle.



ONLY use the driver’s side floor mat on the driver’s

side floor area. To check for interference, with the

vehicle properly parked with the engine off, fully

depress the accelerator, the brake, and the clutch

pedal (if present) to check for interference. If your

floor mat interferes with the operation of any

pedal, or is not secure to the floor, remove the

floor mat from the vehicle and place the floor mat

in your trunk.



ONLY use the passenger’s side floor mat on

the passenger’s side floor area.

WARNING!



ALWAYS make sure objects cannot fall or slide into

the driver’s side floor area when the vehicle is

moving. Objects can become trapped under accel

-

erator, brake, or clutch pedals and could cause a

loss of vehicle control.



NEVER place any objects under the floor mat

(e.g., towels, keys, etc.). These objects could

change the position of the floor mat and may

cause interference with the accelerator,

brake, or clutch pedals.



If the vehicle carpet has been removed and

re-installed, always properly attach carpet to

the floor and check the floor mat fasteners are

secure to the vehicle carpet. Fully depress

each pedal to check for interference with the

accelerator, brake, or clutch pedals then

re-install the floor mats.



It is recommended to only use mild soap and

water to clean your floor mats. After cleaning,

always check your floor mat has been properly

installed and is secured to your vehicle using

the floor mat fasteners by lightly pulling mat.

WARNING!

6

192

SAFETY

(Continued)

E

XHAUST

G

AS

The best protection against carbon monoxide entry

into the vehicle body is a properly maintained

engine exhaust system.

Whenever a change is noticed in the sound of the

exhaust system, when exhaust fumes can be

detected inside the vehicle, or when the underside

or rear of the vehicle is damaged, have an

authorized dealer inspect the complete exhaust

system and adjacent body areas for broken,

damaged, deteriorated, or mispositioned parts.

Open seams or loose connections could permit

exhaust fumes to seep into the passenger

compartment. In addition, inspect the exhaust

system each time the vehicle is raised for

lubrication or oil change. Replace as required.

C

ARBON

M

ONOXIDE

W

ARNINGS

WARNING!

Exhaust gases can injure or kill. They contain

carbon monoxide (CO), which is colorless

and odorless. Breathing it can make you

unconscious and can eventually poison you.

To avoid breathing (CO), follow these safety tips:



Do not run the engine in a closed garage or in

confined areas any longer than needed to

move your vehicle in or out of the area.



If you are required to drive with the trunk/lift

-

gate/rear doors open, make sure that all

windows are closed and the climate control

BLOWER switch is set at high speed. DO NOT

use the recirculation mode.



If it is necessary to sit in a parked vehicle with

the engine running, adjust your heating or

cooling controls to force outside air into the

vehicle. Set the blower at high speed.

WARNING!

Carbon monoxide (CO) in exhaust gases is

deadly. Follow the precautions below to prevent

carbon monoxide poisoning:



Do not inhale exhaust gases. They contain carbon

monoxide, a colorless and odorless gas, which can

kill. Never run the engine in a closed area, such as

a garage, and never sit in a parked vehicle with the

engine running for an extended period. If the

vehicle is stopped in an open area with the engine

running for more than a short period, adjust the

ventilation system to force fresh, outside air into

the vehicle.



Guard against carbon monoxide with proper

maintenance. Have the exhaust system

inspected every time the vehicle is raised.

Have any abnormal conditions repaired

promptly. Until repaired, drive with all side

windows fully open.



When exiting the vehicle, always make sure

the ignition is in the OFF position, remove the

key fob from the vehicle, and lock your vehicle.

WARNING!

193

IN CASE OF EMERGENCY

HAZARD WARNING FLASHERS

The Hazard Warning Flashers button is located on

the instrument panel below the climate controls.

Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning

Flashers. When the button is activated, all

directional turn signals will flash on and off to warn

oncoming traffic of an emergency. Push the button

a second time to turn off the Hazard Warning

Flashers.
This is an emergency warning system and it should

not be used when the vehicle is in motion. Use it

only when your vehicle is disabled or signaling a

safety hazard warning for other motorists.

When you must leave the vehicle to seek

assistance, the Hazard Warning Flashers will

continue to operate even though the ignition is

placed in the OFF position.

NOTE:

With extended use, the Hazard Warning Flashers

may wear down your battery.

SOS AND ASSIST SYSTEM

Assist And SOS Buttons

The overhead console contains an SOS and ASSIST

button.

NOTE:



Your vehicle may be transmitting data as autho

-

rized by the subscriber

Ú

page 280.



The SOS and ASSIST buttons will only function if

you are connected to an operable LTE (voice/

data) or 4G (data) network, which comes as a

built in function. Other Uconnect services will

only be operable if your SiriusXM Guardian™

service is active and connected to an operable

LTE (voice/data) or 4G (data) network.

1 — SOS Button
2 — ASSIST Button

WARNING!

ALWAYS obey traffic laws and pay attention to

the road. ALWAYS drive safely with your hands on

the steering wheel. You have full responsibility

and assume all risks related to the use of the

features and applications in this vehicle. Only

use the features and applications when it is safe

to do so. Failure to do so may result in an

accident involving serious injury or death.

7

194

IN CASE OF EMERGENCY

(Continued)

SOS Call
1. Push the SOS Call button on the overhead

console.

NOTE:

In case the SOS Call button is pushed in error,

there will be a ten second delay before the SOS

Call system initiates a call to a SOS operator.

To cancel the SOS Call connection, push the SOS

call button on the overhead console or press the

cancellation button on the Device Screen. Termi

-

nation of the SOS Call will turn off the green LED

light on the overhead console.
2. The LED lights located within the SOS and

ASSIST buttons on the overhead console

will turn green once a connection to a SOS

operator has been made.

3. Once a connection between the vehicle and a

SOS operator is made, the SOS Call system

may transmit the following important vehicle

information to a SOS operator:



Indication that the occupant placed a

SOS Call



The vehicle brand



The last known GPS coordinates of the

vehicle

4. You should be able to speak with the SOS

operator through the vehicle audio system to

determine if additional help is needed.

NOTE:



Your vehicle may be transmitting data as

authorized by the subscriber.



Once a connection is made between the

vehicle’s SOS Call system and the SOS oper

-

ator, the SOS operator may be able to open

a voice connection with the vehicle to deter

-

mine if additional help is needed. Once the

SOS operator opens a voice connection with

the vehicle’s SOS Call system, the operator

should be able to speak with you or other

vehicle occupants and hear sounds occur

-

ring in the vehicle. The vehicle’s SOS Call

system will attempt to remain connected

with the SOS operator until the SOS oper

-

ator terminates the connection.

5. The SOS operator may attempt to contact

appropriate emergency responders and

provide them with important vehicle

information and GPS coordinates.

WARNING!

ALWAYS obey traffic laws and pay attention to

the road. ALWAYS drive safely with your hands on

the steering wheel. You have full responsibility

and assume all risks related to the use of the

features and applications in this vehicle.

Only use the features and applications when it is

safe to do so. Failure to do so may result in an

accident involving serious injury or death.

WARNING!



If anyone in the vehicle could be in danger

(e.g., fire or smoke is visible, dangerous road

conditions or location), do not wait for voice

contact from an Emergency Services Agent. All

occupants should exit the vehicle immediately

and move to a safe location.



Never place anything on or near the vehicle’s

operable network and GPS antennas. You

could prevent operable network and GPS

signal reception, which can prevent your

vehicle from placing an emergency call.

An operable network and GPS signal reception

is required for the SOS Call system to function

properly.

IN CASE OF EMERGENCY

195

SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call

system capabilities.
SOS or other emergency line operators in Mexico

may not answer or respond to SOS system calls.

If the SOS Call system detects a malfunction,

any of the following may occur at the time the

malfunction is detected, and at the beginning of

each ignition cycle:



The overhead console lights located within the

SOS and ASSIST buttons will continuously illumi

-

nate red.



The Device Screen will display the following

message: “Vehicle device requires service.

Please contact an authorized dealer.”



An In-Vehicle Audio message will state “Vehicle

device requires service. Please contact an

authorized dealer.”

Even if the SOS Call system is fully functional,

factors beyond FCA US LLC’s control may prevent

or stop the SOS Call system operation. These

include, but are not limited to, the following

factors:



The ignition is in the OFF position



The vehicle’s electrical systems are not intact



The SOS Call system software and/or hardware

are damaged during a crash



The vehicle battery loses power or becomes

disconnected during a vehicle crash



LTE (voice/data) or 4G (data) network and/or

Global Positioning Satellite signals are unavail

-

able or obstructed



Equipment malfunction at the SOS operator

facility



Operator error by the SOS operator



LTE (voice/data) or 4G (data) network congestion



Weather



Buildings, structures, geographic terrain, or

tunnels



The SOS Call system is embedded into the

vehicle’s electrical system. Do not add after

-

market electrical equipment to the vehicle’s elec

-

trical system. This may prevent your vehicle from

sending a signal to initiate an emergency call.

To avoid interference that can cause the SOS Call

system to fail, never add aftermarket equipment

(e.g., two-way mobile radio, CB radio, data

recorder, etc.) to your vehicle’s electrical system

or modify the antennas on your vehicle. IF YOUR

VEHICLE LOSES BATTERY POWER FOR ANY

REASON (INCLUDING DURING OR AFTER AN ACCI

-

DENT), THE UCONNECT FEATURES, APPS AND

SERVICES, AMONG OTHERS, WILL NOT OPERATE.



Modifications to any part of the SOS Call

system could cause the air bag system to fail

when you need it. You could be injured if the

air bag system is not there to help protect you.

WARNING!

WARNING!



Ignoring the overhead console light could

mean you will not have SOS Call services.

If the overhead console light is illuminated,

have an authorized dealer service the SOS

Call system immediately.



The Occupant Restraint Control module turns

on the air bag Warning Light on the instrument

panel if a malfunction in any part of the

system is detected. If the Air Bag Warning

Light is illuminated, have an authorized dealer

service the Occupant Restraint Control system

immediately.

7

196

IN CASE OF EMERGENCY

NOTE:



Your vehicle may be transmitting data as autho

-

rized by the subscriber.



Never place anything on or near the vehicle’s LTE

(voice/data) or 4G (data) and GPS antennas. You

could prevent LTE (voice/data) or 4G (data) and GPS

signal reception, which can prevent your vehicle

from placing an emergency call. An operable LTE

(voice/data) or 4G (data) network connection and a

GPS signal is required for the SOS Call system to

function properly.

NOTE:

Changes or modifications not expressly approved

by the party responsible for compliance could void

the user's authority to operate the equipment.

Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can

immediately connect you with help in the event that

your vehicle’s airbags deploy. Please refer to your

provided radio supplement for complete information.
ASSIST Call
The ASSIST Button is used to automatically

connect you to any one of the following support

centers:



Roadside Assistance – If you get a flat tire, or

need a tow, just push the ASSIST button and

you’ll be connected to someone who can help.

Roadside Assistance will know what vehicle

you’re driving and its location. Additional fees

may apply for roadside assistance.



SiriusXM Guardian™ Customer Care – In-vehicle

support for SiriusXM Guardian™.



Vehicle Customer Care – Total support for all

other vehicle issues.



Uconnect Customer Care - Total support for

Radio, Phone and NAV issues.

JACKING AND TIRE CHANGING

Use this QR code to access your

digital experience.

WARNING!

ALWAYS obey traffic laws and pay attention to

the road. ALWAYS drive safely with your hands on

the steering wheel. You have full responsibility

and assume all risks related to the use of the

features and applications in this vehicle. Only

use the features and applications when it is safe

to do so. Failure to do so may result in an

accident involving serious injury or death.

CAUTION!

To avoid damage to the mirror during cleaning,

never spray any cleaning solution directly onto

the mirror. Apply the solution onto a clean cloth

and wipe the mirror clean.

WARNING!



Do not attempt to change a tire on the side of

the vehicle close to moving traffic. Pull far

enough off the road to avoid the danger of

being hit when operating the jack or changing

the wheel.



Being under a jacked-up vehicle is dangerous.

The vehicle could slip off the jack and fall on you.

You could be crushed. Never put any part of your

body under a vehicle that is on a jack. If you need

to get under a raised vehicle, take it to a service

center where it can be raised on a lift.



Never start or run the engine while the vehicle

is on a jack.



The jack is designed to be used as a tool for

changing tires only. The jack should not be

used to lift the vehicle for service purposes.

The vehicle should be jacked on a firm level

surface only. Avoid ice or slippery areas.

IN CASE OF EMERGENCY

197

P

REPARATIONS

F

OR

J

ACKING

1. Park the vehicle on a firm, level surface. Avoid

ice or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake firmly.
4. Place the transmission in PARK (P) or

REVERSE (R) for manual transmission.

5. Turn the ignition OFF.
6. Block both front and rear of the wheel

diagonally opposite of the jacking position.

For example, if the driver’s front wheel is being

changed, block the passenger’s rear wheel.

Wheel Blocked Example

NOTE:

Passengers should not remain in the vehicle when

the vehicle is being lifted or raised.

J

ACK

A

ND

T

OOLS

L

OCATION

Depending on vehicle trim level, the jack and tools

are stored under the front passenger seat in a box,

or strapped behind the driver seat in a tool bag.

Tools may vary.

Jack Tool Bag Location — If Equipped

Jack Kit Location — If Equipped

WARNING!

Do not attempt to change a tire on the side of

the vehicle close to moving traffic. Pull far

enough off the road to avoid being hit when

operating the jack or changing the wheel.

7

198

IN CASE OF EMERGENCY

To release the jack kit from its storage location,

turn the lock knob a quarter turn counterclockwise

to the unlock position.

Lock Knob

To open the jack kit container, you must push

the container’s release to separate the top and

bottom.

Container Release

Jacking Tools

S

PARE

T

IRE

R

EMOVAL

1. Remove the spare tire before attempting to

jack up the vehicle. Attach the lug bolt

adapter to the winch extension and insert it

into the winch mechanism.

Jack Tools

CAUTION!

Do not force lock knob over limit. Damage to

lock knob may occur.

1 — Unlock Position
2 — Lock Position

1 — Tow Eye — If Equipped
2 — Wrench Handle
3 — Lug Bolt Adapter

4 — Jack
5 — Reversible Tool — If Equipped
6 — Tool Handle — If Equipped
7 — Winch Extension

1 — Wrench Handle
2 — Lug Bolt Adapter
3 — Winch Extension

IN CASE OF EMERGENCY

199

Winch Location

The winch mechanism is located under the

rear of the vehicle in between the right rear tire

and spare tire.

Winch Extension

2. Rotate the wheel wrench handle counter

-

clockwise until the spare tire is on the ground

with enough cable slack to allow you to pull it

out from under the vehicle.

Lowering Spare Tire

3. Pull the spare tire out from under the vehicle to

gain access to the spare tire retainer.

Spare Tire

4. Lift the spare tire with one hand to give clearance

to tilt the retainer at the end of the cable.

Lifting Spare Tire

CAUTION!

The winch mechanism is designed for use with

the jack wrench extension tool only. Use of air

wrench or power tool may damage the winch.

7

200

IN CASE OF EMERGENCY

(Continued)

5. Pull the retainer through the center of the

wheel.

Retainer

J

ACKING

I

NSTRUCTIONS

Jack Warning Label

Assembled Jack

1. Loosen (but do not remove) the wheel lug

bolts by turning them counterclockwise one

turn while the wheel is still on the ground.

WARNING!

Carefully follow these tire changing warnings to

help prevent personal injury or damage to your

vehicle:



Always park on a firm, level surface as far from

the edge of the roadway as possible before

raising the vehicle.



Turn on the Hazard Warning Flashers.



Apply the parking brake firmly and place an

automatic transmission in PARK; a manual

transmission in REVERSE.



Block the wheel diagonally opposite of the

wheel that is to be raised.



Never start or run the engine with the vehicle

on a jack.



Do not let anyone sit in the vehicle when it is

on a jack.



Do not get under the vehicle when it is on a

jack. If you need to get under a raised vehicle,

take it to a service center where it can be

raised on a lift.



Only use the jack in the positions indicated

and for lifting this vehicle during a tire change.



If working on or near a roadway, be extremely

careful of motor traffic.



To assure that spare tires, flat or inflated, are

securely stowed, spares must be stowed with

the valve stem facing the ground.

WARNING!