RAM ProMaster City (2022 year). Manual in english — page 15

232

SERVICING AND MAINTENANCE

Dark Vapor Chrome, Black Satin Chrome, or Low

Gloss Clear Coat Wheels

T

IRE

C

HAINS

AND

T

RACTION

D

EVICES

Due to limited clearance, tire chains or traction

devices are not recommended.

T

IRE

R

OTATION

R

ECOMMENDATIONS

The tires on the front and rear of your vehicle

operate at different loads and perform different

steering, driving, and braking functions. For these

reasons, they wear at unequal rates.

These effects can be reduced by timely rotation of

tires. The benefits of rotation are especially

worthwhile with aggressive tread designs such as

those on all season type tires. Rotation will

increase tread life, help to maintain mud, snow

and wet traction levels, and contribute to a

smooth, quiet ride.
For the proper maintenance intervals

Ú

page 190.

The reasons for any rapid or unusual wear should

be corrected prior to rotation being performed.
The suggested rotation method is the “forward

cross” shown in the following diagram. This

rotation pattern does not apply to some directional

tires that must not be reversed.

Tire Rotation (Forward Cross)

DEPARTMENT OF TRANSPORTATION

UNIFORM TIRE QUALITY GRADES

The following tire grading categories

were established by the National

Highway Traffic Safety Administration.

The specific grade rating assigned by the

tire's manufacturer in each category is

shown on the sidewall of the tires on

your vehicle.
All passenger vehicle tires must conform

to Federal safety requirements in

addition to these grades.

T

READWEAR

The Treadwear grade is a comparative

rating, based on the wear rate of the tire

when tested under controlled conditions

on a specified government test course.

For example, a tire graded 150 would

wear one and one-half times as well on

the government course as a tire graded

100. The relative performance of tires

depends upon the actual conditions of

their use, however, and may depart

significantly from the norm due to

CAUTION!

If your vehicle is equipped with these specialty

wheels, DO NOT USE wheel cleaners, abrasives,

or polishing compounds. They will permanently

damage this finish and such damage is not

covered by the New Vehicle Limited Warranty.

HAND WASH ONLY USING MILD SOAP AND

WATER WITH A SOFT CLOTH. Used on a regular

basis; this is all that is required to maintain this

finish.

CAUTION!

Damage to the vehicle may result if tire chains

are used.

SERVICING AND MAINTENANCE

233

variations in driving habits, service

practices, and differences in road

characteristics and climate.

T

RACTION

G

RADES

The Traction grades, from highest to

lowest, are AA, A, B, and C. These grades

represent the tire's ability to stop on wet

pavement, as measured under

controlled conditions on specified

government test surfaces of asphalt and

concrete. A tire marked C may have poor

traction performance.

T

EMPERATURE

G

RADES

The Temperature grades are A (the

highest), B, and C, representing the tire's

resistance to the generation of heat and

its ability to dissipate heat, when tested

under controlled conditions on a

specified indoor laboratory test wheel.

Sustained high temperature can cause

the material of the tire to degenerate

and reduce tire life, and excessive

temperature can lead to sudden tire

failure. The grade C corresponds to a

level of performance, which all

passenger vehicle tires must meet

under the Federal Motor Vehicle Safety

Standard No. 109. Grades B and A

represent higher levels of performance

on the laboratory test wheel, than the

minimum required by law.

STORING THE VEHICLE

If you are storing your vehicle for more than 3

weeks, we recommend that you take the following

steps to minimize the drain on your vehicle's

battery:



Disconnect the negative cable from battery.



Any time you store your vehicle or keep it out of

service (i.e., vacation) for two weeks or more,

run the air conditioning system at idle for about

five minutes in the fresh air and high blower

setting. This will ensure adequate system lubri

-

cation to minimize the possibility of compressor

damage when the system is started again.

BODYWORK

P

ROTECTION

F

ROM

A

TMOSPHERIC

A

GENTS

Vehicle body care requirements vary according to

geographic locations and usage. Chemicals that

make roads passable in snow and ice and those

that are sprayed on trees and road surfaces during

other seasons are highly corrosive to the metal in

your vehicle. Outside parking, which exposes your

vehicle to airborne contaminants, road surfaces on

which the vehicle is operated, extreme hot or cold

weather and other extreme conditions will have an

adverse effect on paint, metal trim, and underbody

protection.
The following maintenance recommendations will

enable you to obtain maximum benefit from the

corrosion resistance built into your vehicle.

WARNING!

The traction grade assigned to this tire is based

on straight-ahead braking traction tests, and

does not include acceleration, cornering,

hydroplaning, or peak traction characteristics.

WARNING!

The temperature grade for this tire is

established for a tire that is properly inflated and

not overloaded. Excessive speed, underinflation,

or excessive loading, either separately or in

combination, can cause heat buildup and

possible tire failure.

8

234

SERVICING AND MAINTENANCE

What Causes Corrosion?

Corrosion is the result of deterioration or removal

of paint and protective coatings from your vehicle.
The most common causes are:



Road salt, dirt and moisture accumulation



Stone and gravel impact



Insects, tree sap and tar



Salt in the air near seacoast localities



Atmospheric fallout/industrial pollutants

B

ODY

A

ND

U

NDERBODY

M

AINTENANCE

Cleaning Headlights

Your vehicle is equipped with plastic headlights

and fog lights that are lighter and less susceptible

to stone breakage than glass headlights.
Plastic is not as scratch resistant as glass and

therefore different lens cleaning procedures must

be followed.
To minimize the possibility of scratching the lenses

and reducing light output, avoid wiping with a dry

cloth. To remove road dirt, wash with a mild soap

solution followed by rinsing.
Do not use abrasive cleaning components,

solvents, steel wool or other aggressive material to

clean the lenses.

P

RESERVING

T

HE

B

ODYWORK

Washing



Wash your vehicle regularly. Always wash your

vehicle in the shade using Mopar® Car Wash, or

a mild car wash soap, and rinse the panels

completely with water.



If insects, tar, or other similar deposits have

accumulated on your vehicle, use Mopar®

Super Kleen Bug and Tar Remover to remove.



Use a high quality cleaner wax, such as Mopar®

Cleaner Wax to remove road film, stains and to

protect your paint finish. Use precautions to not

scratch the paint.



Avoid using abrasive compounds and power

buffing that may diminish the gloss or thin out

the paint finish.

Special Care



If you drive on salted or dusty roads or if you

drive near the ocean, hose off the undercarriage

at least once a month.



It is important that the drain holes in the lower

edges of the doors, rocker panels, and trunk be

kept clear and open.



If you detect any stone chips or scratches in the

paint, touch them up immediately.



If your vehicle is damaged due to a collision or

similar cause that destroys the paint and protec

-

tive coating, have your vehicle repaired as soon

as possible.



If you carry special cargo such as chemicals,

fertilizers, de-icer salt, etc., be sure that such

materials are well packaged and sealed.



If a lot of driving is done on gravel roads,

consider mud or stone shields behind each

wheel.



Use Mopar® Touch Up Paint on scratches as

soon as possible. An authorized dealer has

touch up paint to match the color of your

vehicle.

CAUTION!



Do not use abrasive or strong cleaning mate

-

rials such as steel wool or scouring powder

that will scratch metal and painted surfaces.



Use of power washers exceeding 1,200 psi

(8,274 kPa) can result in damage or removal

of paint and decals.

SERVICING AND MAINTENANCE

235

INTERIORS

S

EATS

A

ND

F

ABRIC

P

ARTS

Use Mopar® Total Clean to clean fabric upholstery

and carpeting.

NOTE:

Power washing is not allowed inside the vehicle

(both passenger and cargo area).

P

LASTIC

A

ND

C

OATED

P

ARTS

Use Mopar® Total Clean to clean vinyl upholstery.

Cleaning Plastic Instrument Cluster

Lenses

The lenses in front of the instruments in this

vehicle are molded in clear plastic. When cleaning

the lenses, care must be taken to avoid scratching

the plastic.
Clean with a wet soft cloth. A mild soap solution

may be used, but do not use high alcohol content

or abrasive cleaners. If soap is used, wipe clean

with a clean damp cloth. Dry with a soft cloth.

L

EATHER

S

URFACES

Mopar® Total Clean is specifically recommended

for leather upholstery.
Your leather upholstery can be best preserved by

regular cleaning with a damp soft cloth. Small

particles of dirt can act as an abrasive and damage

the leather upholstery and should be removed

promptly with a damp cloth. Stubborn soils can be

removed easily with a soft cloth and Mopar® Total

Clean. Care should be taken to avoid soaking your

leather upholstery with any liquid. Please do not

use polishes, oils, cleaning fluids, solvents,

detergents, or ammonia-based cleaners to clean

your leather upholstery.

NOTE:

If equipped with light colored leather, it tends to

show any foreign material, dirt, and fabric dye

transfer more so than darker colors. The leather is

designed for easy cleaning, and the manufacturer

recommends Mopar® total care leather cleaner

applied on a cloth to clean the leather seats as

needed.

G

LASS

S

URFACES

All glass surfaces should be cleaned on a regular

basis with Mopar® Glass Cleaner, or any

commercial household-type glass cleaner. Never

use an abrasive type cleaner. Use caution when

cleaning the inside rear window equipped with

electric defrosters or windows equipped with radio

antennas. Do not use scrapers or other sharp

instruments that may scratch the elements.
When cleaning the rear view mirror, spray cleaner

on the towel or cloth that you are using. Do not

spray cleaner directly on the mirror.

WARNING!

Do not use volatile solvents for cleaning

purposes. Many are potentially flammable, and

if used in closed areas they may cause

respiratory harm.

CAUTION!



Direct contact of air fresheners, insect repel

-

lents, suntan lotions, or hand sanitizers to the

plastic, painted, or decorated surfaces of the

interior may cause permanent damage. Wipe

away immediately.



Damage caused by these type of products

may not be covered by your New Vehicle

Limited Warranty.

CAUTION!

Do not use Alcohol and Alcohol-based and/or

Ketone based cleaning products to clean leather

upholstery, as damage to the upholstery may

result.

8

236

TECHNICAL SPECIFICATIONS

VEHICLE IDENTIFICATION NUMBER (VIN)

The VIN is found on the left front corner of the

instrument panel, visible through the windshield.

Vehicle Identification Number

NOTE:

It is illegal to remove or alter the VIN.

BRAKE SYSTEM

Your vehicle is equipped with dual hydraulic brake

systems. If either of the two hydraulic systems lose

normal capability, the remaining system will still

function. However, there will be some loss of

overall braking effectiveness. You may notice

increased pedal travel during application, greater

pedal force required to slow or stop, and potential

activation of the Brake System Warning Light.
In the event power assist is lost for any reason (i.e.,

repeated brake applications with the engine off),

the brakes will still function. However, the effort

required to brake the vehicle will be much greater

than that required with the power system

operating.

WHEEL AND TIRE TORQUE SPECIFICATIONS

Proper lug nut/bolt torque is very important to

ensure that the wheel is properly mounted to the

vehicle. Any time a wheel has been removed and

reinstalled on the vehicle, the lug nuts/bolts should

be torqued using a properly calibrated torque

wrench using a six-sided (hex) deep wall socket.

T

ORQUE

S

PECIFICATIONS

**Use only authorized dealer recommended lug

nuts/bolts and clean or remove any dirt or oil

before tightening.

Lug Nut/Bolt

Torque

**Lug Nut/

Bolt Size

Lug Nut/Bolt

Socket Size

63 Ft-Lb

(86 N·m) Steel

Wheels Only
89 Ft-Lb

(120 N·m)

Aluminum

Wheels Only

M12 x 1.25

17 mm

TECHNICAL SPECIFICATIONS

237

Inspect the wheel mounting surface prior to

mounting the tire and remove any corrosion or

loose particles.

Wheel Mounting Surface

Tighten the lug nuts/bolts in a star pattern until

each nut/bolt has been tightened twice. Ensure

that the socket is fully engaged on the lug nut/bolt

(do not insert it halfway).

Torque Patterns

After 25 miles (40 km), check the lug nut/bolt

torque to be sure that all the lug nuts/bolts are

properly seated against the wheel.

FUEL REQUIREMENTS

While operating on gasoline with the

recommended octane, hearing a light knocking

sound from the engine is not a cause for concern.

However, if the engine is heard making a heavy

knocking sound, see an authorized dealer

immediately. Use of gasoline with an octane

number lower than 87 can cause engine failure

and may void the New Vehicle Limited Warranty.
Poor quality gasoline can cause problems such as

hard starting, stalling, and hesitations. If you

experience these symptoms, try another brand of

gasoline before considering service for the vehicle.

2.4L E

NGINE

This engine is designed to meet all

emissions regulations and provide

excellent fuel economy and

performance when using high quality

unleaded regular gasoline having a octane rating

of 87 using the (R+M)/2 method. The use of

premium gasoline is not recommended, as it will

not provide any benefit over regular gasoline in

these engines.

WARNING!

To avoid the risk of forcing the vehicle off the

jack, do not tighten the lug nuts/bolts fully until

the vehicle has been lowered. Failure to follow

this warning may result in personal injury.

9

238

TECHNICAL SPECIFICATIONS

R

EFORMULATED

G

ASOLINE

Many areas of the country require the use of

cleaner-burning gasoline referred to as

“reformulated gasoline”. Reformulated gasoline

contains oxygenates and are specifically blended

to reduce vehicle emissions and improve air

quality.
The use of reformulated gasoline is recommended.

Properly blended reformulated gasoline will

provide improved performance and durability of

engine and fuel system components.

G

ASOLINE

/O

XYGENATE

B

LENDS

Some fuel suppliers blend unleaded gasoline with

oxygenates such as ethanol.

Problems that result from using gasoline

containing more than 15% ethanol (E-15) or

gasoline containing methanol are not the

responsibility of the manufacturer and may void or

not be covered under New Vehicle Limited

Warranty.

E-85 U

SAGE

I

N

N

ON

-F

LEX

F

UEL

V

EHICLES

Non-Flex Fuel Vehicles (FFV) are compatible with

gasoline containing up to 15% ethanol (E-15).

Gasoline with higher ethanol content may void the

New Vehicle Limited Warranty.
If a Non-FFV vehicle is inadvertently fueled with

E-85 fuel, the engine will have some or all of these

symptoms:



Operate in a lean mode.



OBD II Malfunction Indicator Light on.



Poor engine performance.



Poor cold start and cold drivability.



Increased risk for fuel system component

corrosion.

CNG A

ND

LP F

UEL

S

YSTEM

M

ODIFICATIONS

Modifications that allow the engine to run on

compressed natural gas (CNG) or liquid propane

(LP) may result in damage to the engine,

emissions, and fuel system components. Problems

that result from running CNG or LP are not the

responsibility of the manufacturer and may void or

not be covered under the New Vehicle Limited

Warranty.

MMT I

N

G

ASOLINE

Methylcyclopentadienyl Manganese Tricarbonyl

(MMT) is a manganese-containing metallic additive

that is blended into some gasoline to increase

octane. Gasoline blended with MMT provides no

performance advantage beyond gasoline of the

same octane number without MMT. Gasoline

blended with MMT reduces spark plug life and

reduces emissions system performance in some

vehicles. The manufacturer recommends that

gasoline without MMT be used in your vehicle. The

MMT content of gasoline may not be indicated on

the gasoline pump, therefore, you should ask a

gasoline retailer whether the gasoline contains

MMT. MMT is prohibited in Federal and California

reformulated gasoline.

CAUTION!

DO NOT use E-85, gasoline containing methanol,

or gasoline containing more than 15% ethanol

(E-15). Use of these blends may result in starting

and drivability problems, damage critical fuel

system components, cause emissions to exceed

the applicable standard, and/or cause the

Malfunction Indicator Light to illuminate. Please

observe pump labels as they should clearly

communicate if a fuel contains greater than

15% ethanol (E-15).

TECHNICAL SPECIFICATIONS

239

(Continued)

M

ATERIALS

A

DDED

T

O

F

UEL

Besides using unleaded gasoline with the proper

octane rating, gasolines that contain detergents,

corrosion, and stability additives are

recommended. Using gasolines that have these

additives will help improve fuel economy, reduce

emissions, and maintain vehicle performance.

Designated TOP TIER Detergent

Gasoline contains a higher level of

detergents to further aide in minimizing

engine and fuel system deposits. When

available, the usage of Top Tier Detergent Gasoline

is recommended. Visit

www.toptiergas.com

for a

list of TOP TIER Detergent Gasoline Retailers.
Indiscriminate use of fuel system cleaning agents

should be avoided. Many of these materials

intended for gum and varnish removal may contain

active solvents or similar ingredients. These can

harm fuel system gasket and diaphragm materials.

F

UEL

S

YSTEM

C

AUTIONS

NOTE:

Intentional tampering with the emissions control

system can result in civil penalties being assessed

against you.

CAUTION!

Follow these guidelines to maintain your

vehicle’s performance:



The use of leaded gasoline is prohibited by

Federal law. Using leaded gasoline can impair

engine performance and damage the emis

-

sions control system.



An out-of-tune engine or certain fuel or ignition

malfunctions can cause the catalytic

converter to overheat. If you notice a pungent

burning odor or some light smoke, your engine

may be out of tune or malfunctioning and may

require immediate service. Contact an autho

-

rized dealer for service assistance.



The use of fuel additives, which are now being

sold as octane enhancers, is not recom

-

mended. Most of these products contain high

concentrations of methanol. Fuel system

damage or vehicle performance problems

resulting from the use of such fuels or addi

-

tives is not the responsibility of the manufac

-

turer and may void or not be covered under

the New Vehicle Limited Warranty.

CAUTION!

9

240

TECHNICAL SPECIFICATIONS

FLUID CAPACITIES

ENGINE FLUIDS AND LUBRICANTS

US

Metric

Fuel (Approximate)
2.4L Engine

16 Gallons

60.5 Liters

Engine Oil With Filter
2.4L Engine

5.5 Quarts

5.2 Liters

Cooling System*
2.4L Engine

7.2 Quarts

6.8 Liters

* Includes heater and coolant reservoir filled to MAX level.

Component

Fluid, Lubricant, or Genuine Part

Engine Coolant

We recommend using Mopar® Antifreeze/Coolant 10 Year/150,000 Mile

(240,000 km) Formula OAT (Organic Additive Technology) or equivalent

meeting the requirements of the manufacturer Material Standard MS.90032.

Engine Oil – 2.4L Engine

We recommend using Mopar® SAE 0W-20 Full Synthetic Engine Oil which

meets the requirements of the manufacturer Material Standard MS-6395.

Equivalent full synthetic SAE 0W-20 engine oil can be used but must have the

API Starburst trademark

Ú

page 195.

Engine Oil Filter

We recommend using a Mopar® Engine Oil Filter. If a Mopar® Engine Oil Filter

is unavailable, only use filters that meet or exceed SAE/USCAR-36 Filter

Performance Requirements.

Fuel Selection – 2.4L Engine

87 Octane (R+M)/2 Method, 0-15% Ethanol.

TECHNICAL SPECIFICATIONS

241

CHASSIS FLUIDS AND LUBRICANTS

CAUTION!



Mixing of engine coolant (antifreeze) other than specified Organic Additive Technology (OAT) engine coolant, may result in engine damage and may decrease

corrosion protection. OAT engine coolant is different and should not be mixed with Hybrid Organic Additive Technology (HOAT) engine coolant or any “globally

compatible” coolant. If a non-OAT engine coolant is introduced into the cooling system in an emergency, the cooling system will need to be drained, flushed,

and refilled with fresh OAT coolant (conforming to MS.90032), by an authorized dealer as soon as possible.



Do not use water alone or alcohol-based engine coolant products. Do not use additional rust inhibitors or antirust products, as they may not be compatible

with the radiator engine coolant and may plug the radiator.



This vehicle has not been designed for use with propylene glycol-based engine coolant. Use of propylene glycol-based engine coolant is not recommended.

Component

Fluid, Lubricant, or Genuine Part

Automatic Transmission

Use only Mopar® ZF 8 & 9 Speed ATF Automatic Transmission Fluid, or

equivalent.
Failure to use the correct fluid may affect the function or performance of your

transmission.

Brake Master Cylinder

We recommend using Mopar® DOT 4.
The fluid must be changed every 24 months. This interval is time based only,

mileage intervals do not apply.

Power Steering Reservoir

Use Pentosin CHF 11S power steering fluid meeting the manufacturer

Material Standard MS-11655.

9

242

CUSTOMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE

FOR YOUR VEHICLE

P

REPARE

F

OR

T

HE

A

PPOINTMENT

All work to be performed may not be covered by the

warranty. Discuss additional charges with the

service manager. Keep a maintenance log of your

vehicle's service history. This can often provide a

clue to the current problem.

P

REPARE

A L

IST

Make a written list of your vehicle's problems or the

specific work you want done. If you've had an

accident or work done that is not on your

maintenance log, let the service advisor know.

B

E

R

EASONABLE

W

ITH

R

EQUESTS

If you list a number of items and you must have

your vehicle by the end of the day, discuss the

situation with the service advisor and list the items

in order of priority. At many authorized dealers, you

may obtain a rental vehicle (additional charges

may apply). If you need a rental, it is advisable to

make these arrangements when you call for an

appointment.

IF YOU NEED ASSISTANCE

FCA US LLC and its authorized dealers are vitally

interested in your satisfaction. We want you to be

happy with our products and services.
Warranty service must be done by an authorized

dealer. We strongly recommend that you take the

vehicle to an authorized dealer. They know your

vehicle the best, and are most concerned that you

get prompt and high quality service. FCA US LLC’s

authorized dealers have the facilities,

factory-trained technicians, special tools, and the

latest information to ensure the vehicle is fixed

correctly and in a timely manner.
This is why you should always talk to an authorized

dealer service manager first. Most matters can be

resolved with this process.



If for some reason you are still not satisfied, talk

to the general manager or owner of the autho

-

rized dealer. They want to know if you need

assistance.



If an authorized dealer is unable to resolve the

concern, you may contact FCA US LLC’s

customer center.

Any communication to FCA US LLC's customer

center should include the following information:



Owner's name and address



Owner's telephone number (mobile, home and

office)



Authorized dealer name



Vehicle Identification Number (VIN)



Vehicle delivery date and mileage

FCA US LLC C

USTOMER

C

ENTER

P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636

FCA C

ANADA

I

NC

. C

USTOMER

C

ENTER

P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983

French

CUSTOMER ASSISTANCE

243

M

EXICO

Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: (800) 505-1300
Outside Mexico City: +(52) 55 50817568

P

UERTO

R

ICO

A

ND

US V

IRGIN

I

SLANDS

FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345

C

USTOMER

A

SSISTANCE

F

OR

T

HE

H

EARING

O

R

S

PEECH

I

MPAIRED

(TDD/TTY)

To assist customers who have hearing difficulties,

FCA US LLC has installed special Telecommu

-

nication Devices for the Deaf (TDD) equipment at

its customer center. Any hearing or speech

impaired customer, who has access to a TDD or a

conventional teletypewriter (TTY) in the United

States, can communicate with FCA US LLC by

dialing 1-800-380-2479.

Canadian residents with hearing difficulties that

require assistance can use the special needs relay

service offered by Bell Canada. For TTY

teletypewriter users, dial 711 and for Voice callers,

dial 1-800-855-0511 to connect with a Bell Relay

Service operator.

S

ERVICE

C

ONTRACT

You may have purchased a service contract for a

vehicle to help protect you from the high cost of

unexpected repairs after FCA US LLC's New

Vehicle Limited Warranty expires. The Mopar®

Vehicle Protection plans are the ONLY vehicle

extended protection plans authorized, endorsed

and backed by FCA US LLC to provide additional

protection beyond your vehicle’s warranty. If you

purchased a Mopar® Vehicle Protection Plan, you

will receive Plan Provisions and an Owner

Identification Card in the mail within three weeks

of the vehicle delivery date. If you have any

questions about the service contract, call FCA US

LLC's Service Contract National Customer Hotline

at 1-800-521-9922 (Canadian residents, call

(800) 465-2001 English / (800) 387-9983

French).

FCA US LLC is not responsible for any service

contract you may have purchased from another

manufacturer. If you require service after the FCA

US LLC New Vehicle Limited Warranty expires,

please refer to the contract documents, and

contact the person listed in those documents.
We appreciate that you have made a major

investment when you purchased the vehicle. An

authorized dealer has also made a major

investment in facilities, tools, and training to

assure that you are absolutely delighted with the

ownership experience.

WARNING!

Engine exhaust (internal combustion engines

only), some of its constituents, and certain

vehicle components contain, or emit, chemicals

known to the State of California to cause cancer

and birth defects, or other reproductive harm. In

addition, certain fluids contained in vehicles and

certain products of component wear contain, or

emit, chemicals known to the State of California

to cause cancer and birth defects, or other

reproductive harm.

10

244

CUSTOMER ASSISTANCE

WARRANTY INFORMATION

See the Warranty Information for the terms and

provisions of FCA US LLC warranties applicable to

this vehicle and market. Refer to

www.mopar.com/om

for further information.

See the Warranty Information for the terms and

provisions of FCA Canada Inc. warranties

applicable to this vehicle and market. Refer to

www.owners.mopar.ca/en

for further

information.
For French, refer to

www.owners.mopar.ca/fr

for

further information.
Use this QR code to access your

digital experience.

MOPAR® PARTS

Mopar® original equipment parts & accessories

and factory filled fluids are available from an

authorized dealer. They are recommended for your

vehicle to keep it operating at its best and maintain

its original condition.

REPORTING SAFETY DEFECTS

I

N

T

HE

50 U

NITED

S

TATES

A

ND

W

ASHINGTON

, D.C.

If you believe that your vehicle has a

defect that could cause a crash or cause

injury or death, you should immediately

inform the National Highway Traffic

Safety Administration (NHTSA) in

addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it

may open an investigation, and if it finds

that a safety defect exists in a group of

vehicles, it may order a recall and

remedy campaign. However, NHTSA

cannot become involved in individual

problems between you, an authorized

dealer or FCA US LLC.

To contact NHTSA, you may call the

Vehicle Safety Hotline toll free at

1-888-327-4236 (TTY:

1-800-424-9153); or go to http://

www.safercar.gov; or write to:

Administrator, NHTSA, 1200 New Jersey

Avenue, SE., West Building, Washington,

D.C. 20590. You can also obtain other

information about motor vehicle safety

from http://www.safercar.gov.

I

N

C

ANADA

If you believe that your vehicle has a

safety defect, you should contact the

Customer Service Department

immediately. Canadian customers who

wish to report a safety defect to the

Canadian government should contact

Transport Canada, Motor Vehicle Defect

Investigations and Recalls at

1-800-333-0510 or go to

wwwapps.tc.gc.ca/Saf-Sec-Sur/7/

PCDB-BDPP.

CUSTOMER ASSISTANCE

245

PUBLICATION ORDER FORMS

To order the following manuals, you may use either

the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a

complete working knowledge of the vehicle,

system, and/or components and is written in

straightforward language with illustrations,

diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with

diagrams, charts and detailed illustrations. These

manuals make it easy to find and fix problems on

computer-controlled vehicle systems and features.

They show exactly how to find and correct

problems, using step-by-step troubleshooting and

drivability procedures, proven diagnostic tests and

a complete list of all tools and equipment.
To order a hard copy of your Service or Diagnostic

Procedure manuals, visit:

www.techauthority.com

(US and Canada).

Owner's Manuals
These Owner's Manuals have been prepared with

the assistance of service and engineering

specialists to acquaint you with specific FCA

vehicles.

To access your Owner's Information online, visit

www.mopar.com/om

(US) or

www.owners.mopar.ca

(Canada).

Or
Call Tech Authority toll free at:



1-800-890-4038 (US)

Owner's Manuals, Radio Manuals and Warranty

Information Books can be ordered through

Archway at:



1-800-387-1143 (Canada)

GENERAL INFORMATION

UConnect
The following regulatory statement applies to

UConnect devices equipped in this vehicle:
FCC ID: Y7OVP2REFRESH
IC: 7812H-VP2REFRESH
This device complies with Part 15 of the FCC Rules

and with Innovation, Science and Economic

Development Canada license-exempt RSS

standard(s). Operation is subject to the following

two conditions:
1. This device may not cause harmful

interference, and

2. This device must accept any interference

received, including interference that may

cause undesired operation.

Le présent appareil est conforme aux CNR

d`Innovation, Science and Economic Development

applicables aux appareils radio exempts de

licence. L'exploitation est autorisée aux deux

conditions suivantes:
1. l'appareil ne doit pas produire de brouillage,

et

2. l'utilisateur de l'appareil doit accepter tout

brouillage radioélectrique subi, même si le

brouillage est susceptible d'en compromettre

le fonctionnement.

La operación de este equipo está sujeta a las

siguientes dos condiciones:
1. es posible que este equipo o dispositivo no

cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar

cualquier interferencia, incluyendo la que

pueda causar su operación no deseada.

NOTE:

Changes or modifications not expressly approved

by the party responsible for compliance could void

the user’s authority to operate the equipment.
Remarque: Les changements ou modifications

non expressément approuvés par la partie

responsable de la conformité peuvent annuler

l'autorisation de l'utilisateur à utiliser l'équi

-

pement.

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