Dodge Journey (2019 year). Manual — part 29

• SMS Message Viewer

Dial By Saying A Number

1. Push the Phone

button to begin.

2. After the “Listening” prompt and the following beep,

say “Dial 248-555-1212.”

3. The Uconnect Phone will dial the number 248-555-1212.

Call By Saying A Phonebook Name

1. Push the “VR” button on your steering wheel to begin.

2. After the “Listening” prompt and the following beep,

say “Call John Doe Mobile.”

3. The Uconnect Phone will dial the number associated

with John Doe, or if there are multiple numbers it will
ask which number you want to call for John Doe.

Call Controls

The touchscreen allows you to control the following call
features:
• Answer
• End
• Ignore

• Hold/unhold
• Mute/unmute
• Transfer the call to/from the phone
• Swap two active calls
• Join two active calls together

Touch-Tone Number Entry

1. Press the “Phone” button on the touchscreen.

2. Press the “Dial” button on the touchscreen.

3. The Touch-Tone screen will be displayed.

4. Use the numbered buttons on the touchscreens to enter

the number and press “Call.”

To send a touch-tone using Voice Recognition (VR), push
the Voice Command

button on your steering wheel

while in a call and say “Send 1234#” or you can say
“Send Voicemail Password” if Voicemail password is
stored in your mobile phonebook.

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Recent Calls

You may browse up to 34 of the most recent of each of the
following call types:

• Incoming Calls
• Outgoing Calls

• Missed Calls
• All Calls

These can be accessed by pressing the “recent calls” button
on the touchscreen on the Phone main screen.

You can also push the Phone

button and say “Show

my incoming calls” from any screen and the Incoming
calls will be displayed.

You can also push the Phone

button and say “Show

my recent calls” from any screen and the All calls screen
will be displayed.

NOTE:

Incoming can also be replaced with “Outgoing,”

“Recent” or “Missed.”

Answer Or Ignore An Incoming Call — No Call
Currently In Progress

When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio system.
Push the Phone

button on the steering wheel to accept

the call. You can also press the “answer” button on the
touchscreen or press the caller ID box.

Recent Calls

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Answer Or Ignore An Incoming Call — Call
Currently In Progress

If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your
mobile phone. Push the Phone

button on the steering

wheel, or press the “answer” button on the touchscreen,
or caller ID box, to place the current call on hold and
answer the incoming call.

NOTE:

The Uconnect Phone compatible phones in the

market today do not support rejecting an incoming call
when another call is in progress. Therefore, the user can
only answer an incoming call or ignore it.

Making A Second Call While Current Call Is In
Progress

You can place a call on hold by pressing the “Hold” button
on the Phone main screen, then dial a number from the
dialpad, recent calls, SMS Inbox or from the phonebooks.
To go back to the first call, refer to “Toggling Between
Calls” in this section. To combine two calls, refer to “Join
Calls” in this section.

Place/Retrieve A Call From Hold

During an active call, press the “Hold” button on the
Phone main screen.

Toggling Between Calls

If two calls are in progress (one active and one on hold),
press the “Swap” button on the Phone main screen. Only
one call can be placed on hold at a time.

You can also push the Phone

button to toggle between

the active and held phone call.

Join Calls

When two calls are in progress (one active and one on
hold), press the “Join Calls” button on the Phone main
screen to combine all calls into a Conference Call.

Call Termination

To end a call in progress, momentarily push the Phone

button or press the “end” button on the touchscreen.

Only the active call(s) will be terminated and if there is
a call on hold, it will become the new active call.

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Redial

Press the “Redial” button on the touchscreen, or push the
“VR” button and after the “Listening” prompt and the
following beep, say “Redial.”

The Uconnect Phone will call the last number that was
dialed from your mobile phone.

Call Continuation

Call continuation is the progression of a phone call on the
Uconnect Phone after the vehicle ignition has been
switched to OFF.

NOTE:

The call will remain within the vehicle audio

system until the phone becomes out of range for the
Bluetooth connection. It is recommended to press the
“transfer” button on the touchscreen when leaving the
vehicle.

Uconnect Phone Features

Emergency Assistance

If you are in an emergency and the mobile phone is
reachable:
• Pick up the phone and manually dial the emergency

number for your area.

If the phone is not reachable and the Uconnect Phone is
operational, you may reach the emergency number as
follows:

1. Push the Phone

button to begin.

2. After the “Listening” prompt and the following beep,

say “Dial Emergency” and the Uconnect Phone will
instruct the paired mobile phone to call the emergency
number. This feature is supported in the U.S., Canada,
and Mexico.

NOTE:
• The Emergency call may also be initiated by using the

touchscreen.

• The emergency number dialed is based on the country

where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.

• The Uconnect Phone does slightly lower your chances of

successfully making a phone call as to that for the
mobile phone directly.

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WARNING!

Your phone must be turned on and connected to the
Uconnect Phone to allow use of this vehicle feature in
emergency situations, when the mobile phone has
network coverage and stays connected to the Uconnect
Phone.

Roadside Assistance/Towing Assistance

If you need roadside/towing assistance:

1. Push the Phone

button to begin.

2. After the “Listening” prompt and the following beep,

say “Roadside Assistance” or say “Towing Assistance.”

NOTE:

The roadside/towing assistance number dialed is

based on the country where the vehicle is purchased
(1-800-521-2779 for the U.S., 1-800-363-4869 for Canada,
55-14-3454 for Mexico City, and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the FCA US LLC
24-Hour “Roadside Assistance” coverage details in the
Warranty Information Booklet.

Voice Mail Calling

To learn how to access your voice mail, refer to “Working
with Automated Systems.”

Working With Automated Systems

This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system.

You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service or
automated customer service line. Some services require
immediate response selection. In some instances, that may
be too quick for use of the Uconnect Phone.

When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence on
your mobile phone keypad, you can utilize the touchscreen
or push the Voice Command

button and say the word

“Send” then the sequence you wish to enter. For ex-
ample, if required to enter your PIN followed with a
pound, (3 7 4 6 #), you can push the Voice Command

button and say, “Send 3 7 4 6 #.” Saying “Send”

followed by a number, or sequence of numbers, is also
to be used for navigating through an automated cus-
tomer service center menu structure, and to leave a
number on a pager.

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You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry with First and/or Last Name as “Voicemail
Password”, then if you push the Voice Command

but-

ton and say “Send Voicemail Password” the Uconnect
Phone will then send the corresponding phone number
associated with the phonebook entry, as tones over the
phone.

NOTE:
• The first number encountered for that contact will be

sent. All other numbers entered for that contact will be
ignored.

• You may not hear all of the tones due to mobile phone

network configurations. This is normal.

• Some paging and voice mail systems have system time

out settings that are too short and may not allow the use
of this feature.

• Pauses, wait or other characters that are supported by

some phones are not supported over Bluetooth. These
additional symbols will be ignored in the dialing a
numbered sequence.

Barge In — Overriding Prompts

The Voice Command

button can be used when you

wish to skip part of a prompt and issue your voice
command immediately. For example, if a prompt is
asking “There are two numbers with the name John. Say
the full name” you could push the Voice Command

button and say, “John Smith” to select that option

without having to listen to the rest of the voice prompt.

Voice Response Length

It is possible for you to choose between Brief and Detailed
Voice Response Length.

1. Press the “Settings” button on the touchscreen.

2. Press the “Voice” button on the touchscreen, then scroll

down to Voice Response Length.

3. Select either “Brief” or “Detailed” by pressing the box

next to the selection. A check-mark will appear to
indicate your selection.

Phone And Network Status Indicators

Uconnect Phone will provide notification to inform you of
your phone and network status when you are attempting

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to make a phone call using Uconnect Phone. The status is
given for network signal strength and phone battery
strength.

Dialing Using The Mobile Phone Keypad

You can dial a phone number with your mobile phone
keypad and still use the Uconnect Phone (while dialing via
the mobile phone keypad, the user must exercise caution
and take precautionary safety measures). By dialing a
number with your connected Bluetooth mobile phone, the
audio will be played through your vehicle’s audio system.
The Uconnect Phone will work the same as if you dial the
number using a voice command.

NOTE:

Certain brands of mobile phones do not send the

dial ring to the Uconnect Phone to play it on the vehicle
audio system, so you will not hear it. Under this situation,
after successfully dialing a number the user may feel that
the call did not go through even though the call is in
progress. Once your call is answered, you will hear the
audio.

Mute/Un-Mute (Mute ON/OFF)

When you mute the Uconnect Phone, you will still be able
to hear the conversation coming from the other party, but
the other party will not be able to hear you. To mute the
Uconnect Phone simply press the “Mute” button on the
Phone main screen.

Advanced Phone Connectivity

Transfer Call To And From Mobile Phone

The Uconnect Phone allows ongoing calls to be transferred
from your mobile phone to the Uconnect Phone without
terminating the call. To transfer an ongoing call from your
connected mobile phone to the Uconnect Phone or vice
versa, press the “Transfer” button on the Phone main
screen.

Connect Or Disconnect Link Between The Uconnect
Phone And Mobile Phone

If you would like to connect or disconnect the Bluetooth
connection between a Uconnect Phone paired mobile
phone and the Uconnect Phone, follow the instructions
described in your mobile phone User’s Manual.

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Things You Should Know About Your Uconnect
Phone

Voice Command

For the best performance:
• Adjust the rearview mirror to provide at least ½ inch (1

cm) gap between the overhead console (if equipped) and
the mirror.

• Always wait for the beep before speaking.
• Speak normally, without pausing, just as you would

speak to a person sitting a few feet/meters away from
you.

• Ensure that no one other than you is speaking during a

voice command period.

Performance is maximized under:
• Low-To-Medium Blower Setting
• Low-To-Medium Vehicle Speed
• Low Road Noise
• Smooth Road Surface
• Fully Closed Windows
• Dry Weather Condition

WARNING!

ALWAYS drive safely with your hands on the wheel.
You have full responsibility and assume all risks
related to the use of the Uconnect features and appli-
cations in this vehicle. Only use Uconnect when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.

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Even though the system is designed for many languages
and accents, the system may not always work for some.

NOTE:

It is recommended that you do not store names in

your favorites phonebook while the vehicle is in motion.

Phonebook (Mobile and Favorites) name recognition rate is
optimized when the entries are not similar. You can say
“O” (letter “O”) for “0” (zero).

Even though international dialing for most number com-
binations is supported, some shortcut dialing number
combinations may not be supported.

Far End Audio Performance

Audio quality is maximized under:
• Low-To-Medium Blower Setting
• Low-To-Medium Vehicle Speed
• Low Road Noise

• Smooth Road Surface
• Fully Closed Windows
• Dry Weather Conditions
• Operation From The Driver’s Seat

Performance such as audio clarity, echo, and loudness to a
large degree rely on the phone and network, and not the
Uconnect Phone.

Echo at the far end can sometimes be reduced by lowering
the in-vehicle audio volume.

In a convertible vehicle, system performance may be
compromised with the convertible top down.

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Voice Text Reply

Uconnect Phone can read or send new messages on your
phone.

Your phone must support SMS over Bluetooth to use this
feature. If the Uconnect Phone determines your phone is
not compatible with SMS messaging over Bluetooth the
“Messaging” button will be grayed out and the feature will
not be available for use.

NOTE:

Uconnect Phone SMS is only available when the

vehicle is not moving.

Read Messages:
If you receive a new text message while your phone is
connected to Uconnect Phone, an announcement will be
made to notify you that you have a new text message.

Voice Text List

Voice Text Reply

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Once a message is received and viewed or listened to, you
will have the following options:
• Send a Reply
• Forward
• Call

Send Messages Using Buttons On The Touchscreen:
You can send messages using Uconnect Phone. To send a
new message:
1. Press the “Phone” button on the touchscreen.
2. Press the “messaging” button on the touchscreen then

“New Message.”

3. Press one of the 18 preset messages and the person you

wish to send the message to.

4. If multiple numbers are available for the contact select

which number you would like to have the message sent.

5. Press “Send” or “Cancel.”

Preset Message List

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Send Messages Using Voice Commands:

1. Push the Phone

button.

2. After the “Listening” prompt and the following beep,

say “Send message to John Smith mobile.”

3. After the system prompts you for what message you

want to send, say the message you wish to send or say
“List.” There are 18 preset messages.

While the list of defined messages are being read, you can
interrupt the system by pushing the Voice Command

button and saying the message you want to send.

After the system confirms that you want to send your
message to John Smith, your message will be sent.

Preset Message List

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List of Preset Messages:

1. Yes.

2. No.

3. Okay.

4. I can’t talk right now.

5. Call me.

6. I’ll call you later.

7. I’m on my way.

8. Thanks.

9. I’ll be late.

10. I will be <number> minutes late.

11. See you in <number> minutes.

12. Stuck in traffic.

13. Start without me.

14. Where are you?

15. Are you there yet?

16. I need directions.

17. I’m lost.

18. See you later.

Bluetooth Communication Link

Mobile phones have been found to lose connection to the
Uconnect Phone. When this happens, the connection can
generally be re-established by switching the mobile phone
OFF/ON. Your mobile phone is recommended to remain in
Bluetooth ON mode.

Power-Up

After switching the ignition key from OFF to either the ON
or ACC position, or after a language change, you must wait
at least 15 seconds prior to using the system.

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Voice Tree

Uconnect Hands-Free Calling

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NOTE:

1. You can replace “John Smith” with any name in your

mobile or favorite phone book. You can also say “Send
a message to John Smith,” and the system will ask you
which phone number you want to send a message to for
John Smith.

2. You can replace “Mobile” with “Home,” “Work” or

“Other.”

3. You can replace “Incoming Calls” with “Outgoing

Calls” or “Missed Calls.”

4. You can replace “248 555 1212” with any phone number

supported by your Mobile phone.

5. These commands can be used during a phone call after

pushing the Uconnect Voice Command button on the
steering wheel. Please note the call will be muted while
the VR session is active.

6. Send dial tones for automated systems is available while

a call is active. This is an example that uses a Phonebook
Record named “Voicemail Password.”

7. Storing Dial tones in contact names is possible but only

the first number encountered in a contact name will be
sent. For example, if there is a number stored in the
Home and Work numbers for the contact “Voicemail
password,” only the Home number will be sent.

8. If your phone does not support phonebook download or

call log download over Bluetooth, then these commands
will return a response that the contact does not exist in
the phonebook.

9. Emergency and Towing assistance are contacts that have

been pre-loaded in the phonebook. Commands such as
“Call Emergency” and “Call Towing Assistance” will
call the corresponding number stored with those con-
tacts.

NOTE:

Available Voice Commands are shown in bold face

and underlined in the gray shaded boxes.

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Uconnect Text Messaging

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