Tesla Model X (2022 year). Manual in english — page 6
Safety & Security Settings
About the Security System
PIN to Drive
If Model X does not detect a key nearby and a locked
To increase security, you can prevent Model X from
door or trunk is opened, an alarm sounds. The
being driven until a 4-digit PIN (Personal Identification
headlights and turn signals also flash. To deactivate the
Number) is entered. To enable this setting, touch
alarm, press any button on the key fob.
Controls > Safety > PIN to Drive and follow the on-
screen prompts to create a driving PIN.
To manually enable or disable the alarm system, touch
Controls > Safety > Security Alarm. When enabled,
When enabled, in addition to entering the 4-digit driving
Model X activates its alarm one minute after you exit,
PIN to drive, you must also use it to enter Valet mode for
the doors lock, and a recognized key is no longer
the first time and create the 4-digit valet PIN to enter
detected.
and exit Valet mode. In Valet mode, Model X can be
driven without the need for the valet to enter a driving
A battery-backed siren (if equipped) sounds in
PIN. The PIN to Drive setting is disabled whenever Valet
situations where a locked door or trunk is opened and
mode is active.
Model X does not detect a key nearby. If you also want
this siren to sound in situations where the vehicle
If you forget your driving PIN, touch the link to enter
detects motion inside the cabin, enable Tilt/Intrusion
your Tesla login credentials on the PIN to Drive popup,
(see Tilt/Intrusion (if equipped) on page 167).
then follow the on-screen prompts.
NOTE: If Model X is in Sentry Mode (see Using Sentry
NOTE: In the unlikely event that your touchscreen is
Mode on page 169), you must disable Sentry Mode
unresponsive, you may be unable to enter the PIN. In this
before you can disable the Security alarm or the Tilt/
case, first try to restart the touchscreen (see
Intrusion alarm.
#unique_422 on page ). If the touchscreen is still
unresponsive, you can still bypass PIN to Drive by
turning on Keyless Driving in the Tesla mobile app.
Tilt/Intrusion (if equipped)
Glovebox PIN
The Security Alarm must be on to enable Tilt/Intrusion.
Tilt/Intrusion sounds the alarm in your vehicle if Model X
For additional security, you can protect the contents in
detects motion inside the cabin, or is moved or tilted
your glovebox with a 4-digit PIN. To enable this setting,
(for example, with a tow truck or jack). To enable, touch
touch Controls > Safety > Glovebox PIN and follow the
Controls > Safety > Tilt/Intrusion.
on-screen prompts. When enabled, you are prompted to
enter the PIN to open the glovebox. To disable this
The intrusion sensor automatically disables in situations
setting, select the toggle to disable and then enter the
where the climate control system is operating when you
PIN.
leave your vehicle. To override, you can manually turn
the Tilt/Intrusion Sensor on again after choosing Keep
If you forget your glovebox PIN, reset it by entering your
Climate On, Dog, or Camp Mode.
Tesla login credentials, then follow the on-screen
prompts.
NOTE: If you plan to leave something that moves inside
your locked vehicle, remember to turn off Tilt/Intrusion.
NOTE: Using a Glovebox PIN allows the glovebox to be
If this setting is on, any motion detected inside Model X
opened even when Model X is in Valet mode.
activates the intrusion alarm.
Speed Limit Mode
Enhanced Anti-Theft Upgrade (if
equipped)
Speed Limit Mode allows you to limit acceleration and
limit the maximum driving speed to a chosen value
between 50 and 120 mph (80 and 193 km/h). The first
If your vehicle is equipped with the Enhanced Anti-Theft
time you use this feature, you must create a 4-digit PIN
upgrade, the horn sounds in situations where a locked
that you must use to enable and disable Speed Limit
door or trunk is opened and Model X does not detect a
Mode. When enabled and the driving speed approaches
key nearby. If Tilt/Intrusion is on, the horn also sounds if
within approximately 3 mph (5 km/h) of the maximum
Model X detects motion inside the cabin or if the vehicle
speed, a chime sounds, the instrument cluster displays a
is moved or tilted (for example, with a tow truck or jack).
message, and Model X sends a notification to the mobile
To turn the Tilt/Intrusion detection system on or off,
app. You can also touch Security > Speed Limit Mode to
touch Controls > Safety > Tilt/Intrusion.
enable from the Tesla mobile app. To enable Speed Limit
Mode:
1. Ensure Model X is in Park.
Using the T
ouchscreen
167
Safety & Security Settings
2. Touch Controls > Safety > Speed Limit Mode on the
touchscreen.
3. Select the maximum driving speed.
4. Drag the slider to the On position.
5. Enter the 4-digit PIN that you want to use to enable
and disable Speed Limit Mode.
NOTE: If you forget the PIN, you can disable Speed
Limit Mode by entering login credentials for your
Tesla account.
NOTE: While Speed Limit Mode is enabled, the
acceleration setting (Controls > Pedals & Steering >
Acceleration) automatically sets to Chill.
WARNING: Driving downhill can increase driving
speed and cause Model X to exceed your chosen
maximum speed.
WARNING: Speed Limit Mode is not a replacement
for good judgment, driver training, and the need to
closely monitor speed limits and driving
conditions. Accidents occur at any speed.
168
Dashcam and Sentry Mode
NOTE: Depending on market region, vehicle
NOTE: Several factors determine whether or not
configuration, options purchased, and software version,
Dashcam automatically saves a recording of a safety-
your vehicle may not be equipped with Dashcam or
critical event (for example, amount of force, whether
Sentry Mode or the features may not operate exactly as
or not airbags deployed, etc.). Do not rely on
described. Please note it is your sole responsibility to
Dashcam to automatically record video of all safety-
consult and comply with all local regulations and
critical events.
property restrictions regarding the use of cameras.
• Manual: You must touch the Dashcam icon to save a
In addition to supporting Autopilot, the exterior cameras
recording of the most recent 10 minutes of driving to
can record and store video footage of the vehicle's
the USB flash drive.
surroundings on a USB flash drive. This can be
• On Honk: When you press the horn, Dashcam saves a
convenient in situations where you want a video
recording of the most recent 10 minutes of driving to
recording of a particular incident. If set to AUTO,
the USB flash drive.
Dashcam saves video recordings of collisions when
driving. On the other hand, if enabled, Sentry Mode is
Once enabled, you can manually save clips by touching:
the alarm system that monitors the environment around
your vehicle when it is locked and in Park. After an
incident is detected, Sentry Mode responds according to
The Dashcam icon in the app launcher
the level of threat detected.
while the vehicle is in Drive (you can add
the Dashcam app to My Apps at the
NOTE: For saving Sentry Mode and Dashcam footage,
bottom of the touchscreen for easy access,
Tesla recommends using the USB port located in the
see Customizing My Apps on page 8). The
glovebox. Doing so increases security and minimizes
touchscreen displays a message
power consumption.
confirming if the footage is saved. When
Model X is in Park, touching the Dashcam
NOTE: You can use the glovebox USB port to store a
icon brings up the Viewer.
combination of dashcam, Sentry Mode, and Track Mode
content in addition to audio files.
The Dashcam icon on the Controls screen.
NOTE: Dashcam and Sentry Mode will not record video
when Dashcam is OFF.
NOTE: To protect your privacy, video recordings are
saved locally to onboard memory or the USB flash drive.
Recordings are not sent to Tesla.
The Dashcam controls are:
Using Dashcam
RECORDING: Shows that Dashcam is
recording. To save video footage, touch the
Dashcam records footage of your vehicle's surroundings
icon. To pause recording, press and hold
when the touchscreen is powered on (see Starting and
the icon.
Powering Off on page 61). Dashcam does not record
video when your vehicle is powered off. Use Dashcam to
record driving incidents, such as a collision.
PAUSED: Shows that Dashcam is paused.
To resume recording, touch the icon. To
Dashcam requires a properly formatted USB flash drive,
avoid losing video footage, pause Dashcam
inserted into a front USB port (preferably in the
before removing the flash drive.
glovebox) in order to store and retrieve footage (see
USB Drive Requirements for Recording Videos on page
28).
SAVED: Shows that footage is saved. You
can also save dashcam clips by touching
Enable Dashcam by going to Controls > Safety >
the Dashcam icon in the app launcher
Dashcam and choose:
while Driving.
• Auto: Dashcam automatically saves a recording to
the USB flash drive in situations where Model X
detects a safety-critical event, such as a collision or
Using Sentry Mode
airbag deployment. When Auto is selected, detection
can vary and is subject to your vehicle's power, sleep,
When Sentry Mode is turned on, the cameras and
and Autopilot state.
sensors remain powered on and ready to record
suspicious activity around your vehicle when Model X is
locked and in Park.
Using the Touchscreen
169
Dashcam and Sentry Mode
To store and retrieve Sentry Mode footage, ensure that
To view Sentry Mode footage, see Viewing Video
Dashcam is on and a properly formatted USB flash drive
Recordings on page 171.
is inserted into a front USB port (preferably in the
glovebox) (see Using Dashcam on page 169).
Standby, Alert, and Alarm States
If you want Sentry Mode to automatically turn on every
time you leave your vehicle, touch Controls > Sentry
While in Sentry Mode, Model X may shift through three
Mode > On. There are three additional settings for
states as a response to its surroundings—Standby, Alert,
customization:
and Alarm:
• Exclude Home: Sentry Mode does not operate at the
• Standby. Model X is automatically “on standby” when
location you set as Home in your favorites list (see
you activate Sentry Mode. The cameras constantly
Home, Work, and Favorite Destinations on page 150),
monitor the surrounding area for possible security
but operates at any other parking location.
threats.
NOTE: To set up your Home location, touch Navigate
• Alert. If Sentry Mode detects a possible threat, such
and hold down Home, then enter your address. Touch
as someone very close to, or leaning on, Model X,
Save as Home.
Sentry Mode switches to the Alert state, where:
◦ Headlights briefly flicker.
• Exclude Work: Sentry Mode does not operate at the
◦ The touchscreen displays a message indicating
location you set as Work in your Favorites list, but
that cameras are recording.
operates at any other parking location. Set your Work
location the same way you set your Home location.
◦ Sentry Mode saves the most recent 10 minutes of
footage prior to the triggered event to the USB
• Exclude Favorites: Sentry Mode does not operate at
flash drive (if available and installed).
any location in your Favorites list, but activates at any
other parking location.
• Alarm. For major threats, Sentry Mode:
NOTE: To recognize a location listed as Home, Work,
◦ Activates the security alarm and the audio system
or a Favorite, Model X must be parked within 32 feet
generates a loud and unexpected sound.
(10 meters) of the saved location.
◦ Sends an alert to the mobile app on phones that
are paired to Model X to inform you that the alarm
NOTE: Sentry Mode will not record video when Dashcam
state is triggered.
is OFF.
◦ Saves the most recent 10 minutes of footage prior
to the triggered event to the USB flash drive (if
To manually turn Sentry Mode on or off for
available and installed).
the current drive cycle, touch Controls >
Sentry.
◦ Returns to the Standby state after 30 seconds.
To silence the security alarm and audio system when
the Alarm state is triggered, navigate to Controls >
Manually turning Sentry Mode on or off using the
Safety > Disable Sentry Sounds. When enabled, the
touchscreen or the mobile app overrides your Home,
Alarm state still sends a notification through the
Work, or Favorite exclusion preferences until the next
mobile app and saves the last 10 minutes footage.
time you drive.
CAUTION: Sentry Mode may not activate the
Alternatively, you can use voice commands or the Tesla
security alarm in all situations involving damage
mobile app. To enable Sentry Mode using voice
to the vehicle. Sentry Mode uses many factors
commands, say "Keep Tesla safe," "Keep my car safe,"
to determine whether to activate the security
"Sentry on," or "Enable Sentry" (see Voice Commands
alarm—all impacts may not be detected and the
on page 165).
alarm may not activate in all situations.
Sentry Mode requires your Battery to be at least 20%
NOTE: When the internal storage reaches full capacity,
charged. If the Battery falls below 20%, Sentry Mode
new recordings from Alert and Alarm events overwrite
turns off and the mobile app sends you a notification.
the older recordings.
Power consumption may increase when Sentry Mode is
active.
Sentry Mode - View Live Camera
NOTE: Software updates cannot be installed when
Sentry Mode is turned on.
NOTE: View Live Camera requires premium connectivity.
CAUTION: Do not rely on Sentry Mode to protect
It also requires that version 4.2.1 (or newer) of the Tesla
Model X from all possible security threats. While it
mobile app is installed on a phone that has been paired
may help deter some threats, no security system
as a key to Model X.
can prevent all attacks.
170
Dashcam and Sentry Mode
When Sentry Mode is enabled, you can use the mobile
• Saved Clips: Contains all recordings that are saved
app to remotely view the area surrounding Model X as
using Dashcam.
seen through the exterior cameras.
• Sentry Clips: Contains the last 10 minutes of footage
from all Sentry Mode events that triggered an Alert
To enable, touch Controls > Safety > Sentry Mode >
or Alarm state. If storage space on the USB flash
View Live Camera via Mobile App on the Model X
drive becomes limited, the oldest Sentry Clips are
touchscreen. Once enabled, ensure there are no
deleted to provide space for new ones. Once deleted,
occupants in the vehicle and all doors are closed. Then,
you cannot retrieve them.
on the Tesla mobile app, go to Safety > Sentry Mode
and touch View Live Camera to see a live video feed of
your vehicle’s surroundings.
When the USB flash drive runs out of storage space,
video footage can no longer be saved. To prevent the
In addition, if Model X is equipped with a pedestrian
flash drive from getting full, regularly move saved videos
warning speaker (see Pedestrian Warning System on
to another device and delete them from the flash drive.
page 86), you can press and hold the microphone
button on the mobile app to transmit your voice through
this speaker.
When View Live Camera is actively being used, Model X
periodically flashes its exterior lights and displays a
message on the touchscreen to notify others that the
area surrounding the vehicle is being viewed through the
cameras.
View Live Camera is limited to approximately one hour
(or 15 minutes for some regions) of cumulative usage
per day.
NOTE: Video quality can vary depending on network
connectivity. No audio is captured.
NOTE: The live camera feed is fully encrypted and
cannot be accessed by Tesla.
Viewing Video Recordings
You can view recorded footage on the touchscreen
when Model X is in Park. Touch the Dashcam icon
located in the app launcher or the Dashcam icon on the
Controls screen. Touch the menu icon in the top corner
of the screen. The tabs display a list of all video clips,
organized by location and timestamp. Pause, rewind,
fast forward, and delete video recordings as needed.
You can also navigate to Controls > Safety > Delete
Dashcam Clips to delete all dashcam and Sentry Mode
footage, including recent and saved clips.
NOTE: Dashcam recording pauses when you launch the
Viewer.
You can also view video footage by removing and
inserting the USB flash drive into a computer and
navigating to the TeslaCam (if equipped) folder.
The TeslaCam folder contains three sub-folders:
• Recent Clips: When recording, Dashcam continuously
saves footage to Recent Clips in 60-minute cycles.
Footage is overwritten every hour unless you
manually save it. Four videos are recorded for each
clip, one from each camera (front, rear, left, and
right).
Using the T
ouchscreen
171
HomeLink Universal Transceiver
About HomeLink
Programming HomeLink
To program HomeLink®:
If your vehicle is equipped with the
HomeLink® Universal Transceiver, you can
operate up to three Radio Frequency (RF)
1. Park Model X so that the front bumper is in front of
devices, including garage doors, gates,
the device you want to program.
lights, and security systems.
CAUTION: Your device might open or close
during programming. Therefore, before
NOTE: Depending on date of manufacture, market
programming, make sure that the device is clear
region, and options selected at time of purchase, some
of any people or objects.
vehicles are not equipped with a HomeLink Universal
Transceiver.
2. Check that the device's remote control has a healthy
WARNING: Do not use the HomeLink Universal
battery. Tesla recommends replacing the battery in
Transceiver with a device that does not have safety
the device's remote control before Programming
stop and reverse features. Using a device without
HomeLink.
these safety features increases the risk of injury or
3. Touch the HomeLink icon at the top of the Controls
death.
screen.
4. Touch Create HomeLink.
Supported Modes
5. Select the mode you wish to use: Standard, D-Mode,
or UR-Mode.
HomeLink supports three different transmit modes,
which is how your vehicle and the RF device
6. On the touchscreen, enter a name for your device,
communicate. Selecting a transmit mode is determined
then and touch Enter or Create HomeLink.
by your RF device's compatibility:
7. Touch Start and follow the onscreen instructions.
• Standard Mode: Use Standard Mode if your RF device
NOTE: If you see a screen called “Train the receiver”
is equipped with a remote control that must be used
while programming the device, remember that this is
to operate the device (for example, a remote-
a time-sensitive step. After pressing the Learn/
controlled garage door). This mode is the most
Program/Smart button on the device's remote
control, you have only approximately 30 seconds to
commonly used transmit mode for HomeLink
devices.
return to your vehicle and press Continue, and then
press the trained HomeLink device name twice.
• D-Mode or UR-Mode: Use D-Mode or UR-Mode if the
Consider having an assistant to ensure you can
RF device does not have a remote control, and the
complete this step within 30 seconds.
receiver has a "Learn" button (may also be called
"Program" or "Smart"). D-Mode and UR-Mode
8. Once your device is programmed, touch Save to
function similarly in that Model X communicates
complete the programming.
directly with the device's receiver as opposed to the
9. Ensure HomeLink works as expected. In some cases,
remote control.
you may need to repeat the programming process
NOTE: D-Mode is used primarily in North America
multiple times before succeeding.
whereas UR-Mode is popular in Europe, the Middle
East, and Asia. To determine the mode your device is
Once programmed, you can operate the device by
compatible with, contact HomeLink
touching its corresponding HomeLink icon on the
touchscreen. HomeLink remembers the location of your
programmed devices. When you approach a known
Each of your devices can be set to a different mode. For
location, the HomeLink control on the touchscreen
example, your garage door can be set to Standard
automatically appears. When you drive away, it
disappears.
Mode, your front gate can be set to D-Mode, etc. To
change a transmit mode, touch the HomeLink icon at
NOTE: For additional assistance or compatibility
the top of the Controls screen and select the device you
want to change. Then, select Program and choose the
1-800-355-3515).
desired mode for your device. Confirm by touching Set
Mode and follow the onscreen instructions.
Auto Opening and Closing
NOTE: Check the product information for your
HomeLink device to determine which mode is
To operate a HomeLink device without using the
compatible with your device.
touchscreen, you can automate the device to open as
you approach, and close as you drive away:
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HomeLink Universal Transceiver
1. Touch the HomeLink icon at the top of the Controls
headlights flash. When the headlights flash, Model X has
screen, then choose the device you want to
learned the remote control and you can touch Continue
automate.
on the touchscreen. If the headlights do not flash:
2. Select the Auto-open when arriving checkbox if you
• Check the batteries in the remote control. It is a good
want the device to open as you approach.
idea to replace the batteries before you start
3. Touch the arrows to specify the distance you want
programming.
Model X to be from the device before it opens.
• Ensure you are standing in front of Model X with the
4. Select the Auto-close when leaving checkbox if you
device's remote control positioned within two inches
want the device to close as you drive away.
(five cm) of the Tesla emblem.
• Press and hold the button on your device's remote
As you approach (or drive away from) a device that is
control until the headlights flash. In some cases you
set to operate automatically, the HomeLink status icon
must hold the button on the remote control for up to
displays a count-down message to let you know when
three minutes.
the device automatically opens or closes. In situations
NOTE: Some HomeLink remote controls require
where you don't want the device to automatically open
multiple short presses (approximately one second
or close, touch Skip Auto-Open or Skip Auto-Close at
each press) instead of one long duration press. If you
any time during the count-down message.
are unsuccessful after multiple attempts of using long
presses, try repeated presses of one second each.
NOTE: Do not rely on HomeLink to ensure the device
fully closes.
D-Mode and UR-Mode
Resetting the Location of the
HomeLink Device
In D Mode and UR-Mode, the device’s receiver learns
Model X. The touchscreen instructs you to press the
If you experience situations in which you sometimes
"Learn" button (may also be called "Program" or
drive up to your HomeLink device and it doesn't open,
"Smart") on the device's receiver. If this does not work,
or the touchscreen does not display a notification as you
refer to the following guidelines:
approach a programmed device, you may need to reset
the device's location. To do so, park as close as possible
• Park Model X with its bumper as close as possible to
to the HomeLink device (garage door, gate, etc.) and
the garage door, gate, etc. that you are trying to
display the HomeLink settings page by touching the
program.
HomeLink icon at the top of the Controls screen. Touch
• Make sure you are pressing the receiver's Learn/
the name of the device you want to reset, then touch
Program/Smart button. For instructions on how to
Reset Location.
put the receiver into learning mode, refer to the
product details provided with your RF device that
Deleting a Device
you are trying to program.
• If you see a screen called "Train the receiver" while
To delete a HomeLink device, touch the HomeLink icon
programming the device, remember that this is a
at the top of the Controls screen. Touch the name of the
time-sensitive step. After pressing the Learn/
device you want to delete, then touch Delete.
Program/Smart button on the device's remote
control or receiver, you only have approximately 30
NOTE: You can also perform a factory reset to erase
seconds to return to your vehicle, press Continue,
your HomeLink settings, along with all other personal
then press the trained HomeLink device name twice.
data (saved addresses, music favorites, imported
Consider having someone assist you with this step.
contacts, etc.). See Service on page 140.
• Most devices stay in learning mode for only three to
NOTE: For security reasons, delete your HomeLink
five minutes. Immediately after pressing the device's
devices if you sell your Model X.
Learn/Program/Smart button, follow the instructions
displayed on the vehicle's touchscreen.
Troubleshooting HomeLink
For additional assistance or compatibility questions,
Standard Mode
1-800-355-3515).
In Standard Mode, Model X records the RF signal from
your HomeLink device's remote control. The
touchscreen instructs you to stand in front of the
vehicle, point the device's remote control at the front
bumper, and press and hold the button until the
Using the T
ouchscreen
173
Connecting to Wi-Fi
Wi-Fi is available as a data connection method and is
often faster than cellular data networks. Connecting to
Wi-Fi is especially useful in areas with limited or no
cellular connectivity. To ensure fast, reliable delivery of
software and map updates, Tesla recommends leaving
Model X connected to a Wi-Fi network whenever
possible (for example, when parked overnight).
To connect to a Wi-Fi network:
1. Touch Controls > Wi-Fi icon at the top of the
Controls screen. Model X begins to scan and display
detected Wi-Fi networks that are within range.
NOTE: If a known Wi-Fi network does not appear in
the list, move Model X closer to the access point or
consider using a range extender.
2. Select the Wi-Fi network you want to use, enter the
password (if necessary), then touch Confirm.
3. Model X connects to the Wi-Fi network. Whenever
the network is within range, Model X connects to it
automatically.
You can also connect to a hidden network that isn't
shown on the list of scanned networks. Just touch Wi-Fi
Settings, enter the name of the network in the resulting
dialog box, select the security setting, then touch Add
Network.
NOTE: If more than one previously connected network is
within range, Model X connects to the one most recently
used.
NOTE: At Tesla Service Centers, Model X automatically
connects to the Tesla Service Wi-Fi network.
Hotspots and Connectivity
You can also use a mobile hotspot or your phone's
Internet connection via Wi-Fi tethering (subject to fees
and restrictions of your mobile carrier) to access the
internet. To remain connected to Wi-Fi when shifting
into Drive or Reverse, choose the connection from the
Wi-Fi settings screen, then touch Remain connected in
Drive.
174
Software Updates
Loading New Software
Software Update Preferences
Tesla updates your vehicle's software wirelessly,
Tesla determines how, when, and where to send updates
constantly providing new features. Tesla recommends
to vehicles based on various factors unique to each
you install software updates at the earliest opportunity
release. You can choose how quickly and often you
on your vehicle. To ensure the fastest and most reliable
receive software updates. To change your preference,
delivery of software updates, leave Wi-Fi turned on and
touch Controls > Software > Software Update
connected whenever possible. In most cases, your
Preferences and choose either of these options:
vehicle must be connected to Wi-Fi to start an update
(see Connecting to Wi-Fi on page 174).
• Standard: Receive software updates using the normal
rollout timeframe for your region and vehicle
Software updates are not performed when the following
configuration. When a software release is made
features are active:
available it has generally been running on other
customer vehicles for a period of time.
• Smart Preconditioning
• Advanced: Receive the latest software updates for
• Keep Climate On, Dog Mode, or Camp Mode
your region and vehicle configuration at the earliest
opportunity they are available. Keep in mind that
• Sentry Mode
although you receive updates at the earliest
opportunity, you may not be in the first group of
NOTE: On an as-needed basis, Tesla also sends software
Tesla owners to receive the update. Choosing
updates using a cellular connection.
Advanced does not enroll your vehicle in Tesla's early
WARNING: Do not attempt to use the vehicle while
access program.
the software is being updated. Vehicle functions,
including some safety systems, may be limited or
NOTE: Tesla does not update software upon request for
disabled when a software update is in progress
those wanting to receive the latest features and
and you could damage the vehicle.
improvements. Selecting Advanced and consistently
connecting to Wi-Fi (see Connecting to Wi-Fi on page
When a software update is available, a yellow clock icon
174) is the best way to receive the latest software
appears at the top of the Controls screen. There are
updates.
three ways you can install software updates:
NOTE: The software update screen persists until you
install the update. You must install a software update as
• Touch the yellow clock icon to display the scheduling
soon it becomes available. Any harm resulting from
screen, which prompts you to select a time to install
failure to install a software update is not covered by the
the update (Set For This Time) or install it now
vehicle’s warranty. Failure or refusal to install updates
(Install Now). Once scheduled, the yellow clock icon
can cause some vehicle features to become inaccessible,
changes to a white clock icon until the update begins.
digital media devices to become incompatible.
At any time before the update begins, you can touch
this clock icon to reschedule the update.
NOTE: Tesla may update or reinstall your vehicle's
software as part of the normal diagnostic, repair, and
• Touch Controls > Software to determine if an update
maintenance process within Service.
is available for your vehicle. If available, touch
Software Update Available to navigate to the
NOTE: Reverting to a previous software version is not
scheduling screen, as mentioned above.
possible.
• Start updates using the Tesla mobile app.
If the touchscreen displays a message indicating that a
software update was not successfully completed,
NOTE: Some software updates can take up to three
contact Tesla.
hours to complete. Model X must be in Park while the
software is being updated. To ensure the fastest and
Charging
most reliable delivery of software updates, leave the Wi-
Fi turned on and connected whenever possible (see
Connecting to Wi-Fi on page 174).
If Model X is charging when the software update begins,
charging stops. Charging resumes automatically when
The yellow clock icon becomes a green download icon
the software update is complete. If you are driving
when a software update is downloading. If a yellow
Model X at the scheduled update time, the update is
download icon displays, a software update is available
canceled and must be rescheduled.
but your vehicle is not connected to Wi-Fi. Connect your
vehicle to Wi-Fi to start the download.
Using the Touchscreen
175
Software Updates
Viewing Release Notes
When a software update is complete, read the release
notes displayed on the touchscreen to learn about
changes or new features. To display release notes about
the current version of your vehicle's software at any
time, touch Controls > Software > Release Notes.
Tesla strongly recommends reading all release notes.
They may contain important safety information or
operating instructions for your Model X.
176
Mobile App
The Tesla mobile app allows you to communicate with
Media settings appear on the mobile app to pause, play,
Model X remotely using your iPhone® or Android™
rewind, fast forward, and adjust the volume of the media
phone.
currently playing in the vehicle.
NOTE: The information below may not represent an
For supported video sources, send videos to Tesla
exhaustive list of the functions available on the Tesla
Theater by sharing the link through the mobile app.
mobile app. To ensure access to new and improved
Navigate to the movie, show, or video you want to play
features, download updated versions of the mobile app
on your phone and touch the share button. Share the
as they become available.
video with the Tesla app and it appears on the
touchscreen if Model X is in Park.
To Use the Mobile App
Profile
To set up the Tesla mobile app to communicate with
your Model X:
In the Profile tab located at the top corner of your
phone’s screen (shown as an avatar icon), you can:
1. Download the Tesla mobile app to your phone.
• Switch to a different vehicle associated with your
2. Log in to the Tesla mobile app by entering your Tesla
Tesla account, if you have access to more than one.
account credentials.
• Navigate the Tesla Shop.
3. Enable mobile access to your Model X by touching
Controls > Safety > Mobile Access (see Controls on
• Access the Tesla inbox.
page 136).
• Manage your account information and view your
order history.
Your phone and vehicle must both be actively
• View and customize notifications you receive under
connected to cellular service to allow the mobile app to
the Settings tab, such as Calendar sync, when your
communicate with your vehicle. Tesla recommends that
security alarm has been triggered, charging updates,
you always have a functional physical key readily
and new software updates. You can start updates
available if parking in an area with limited or absent
from afar and check its progress.
cellular service, such as an indoor parking garage.
NOTE: In the event that you require lockout assistance
Controls
from Tesla due to a non-warranty issue, such as having
limited cellular connectivity and having no secondary
The Controls tab allows you to do the following:
key available, your expenses are not covered under the
Roadside Assistance policy.
• Open the front or rear trunk.
NOTE: Tesla does not support the use of third party
applications to contact Model X.
• Lock or unlock Model X from afar.
• Open or close the charge port.
Overview
• Flash the lights or honk the horn to find where
Model X is parked.
The Tesla mobile app's home screen allows you to:
• Enable Keyless Driving.
• See the name of your vehicle (if you have one).
NOTE: Keyless Driving can be used when you do not
have your key or to bypass PIN to Drive in cases
• View your vehicle’s estimated range.
where you forgot your PIN or your touchscreen is
• See which drive mode the vehicle is in (Park, Reverse,
unresponsive (see PIN to Drive on page 167).
Neutral, Drive).
• Open and close your garage door if your vehicle has
• Lock or unlock your vehicle.
a programmed HomeLink connection, if available (see
• Enable maximum defrost to warm your vehicle in cold
HomeLink Universal Transceiver on page 172).
conditions.
• Vent the windows.
• Check your vehicle's charging information and open
or close the charge port.
Climate
NOTE: Twisting red lines next to the battery icon
indicate that the Battery is actively heating up
You can check the interior temperature and heat or cool
(including while charging or preparing to charge).
the cabin before driving (even if it’s in a garage), control
the seat heaters, and defrost the windshield:
• Open the front trunk.
• View your vehicle’s odometer, VIN, and current
firmware version.
Using the T
ouchscreen
177
Mobile App
• Enable or disable Defrost Car by swiping up the from
Upgrades
bottom , which helps melt snow, ice, and frost on the
windshield, windows, and mirrors.
View and purchase the latest upgrades available for your
• Enable or disable Dog Mode or Camp Mode.
vehicle, such as full self-driving.
• Customizing climate controls allows you to
precondition the cabin to your desired temperature
Service
and turn on or off the steering yoke and seat heaters.
• Vent the windows.
See Schedule Service on page 188 for information on
how to schedule service through the mobile app.
Using the mobile app to precondition Model X also
warms the Battery as needed. The mobile app will notify
Roadside
you once your vehicle has reached the desired
preconditioning temperature.
View roadside resources and request roadside
assistance (where applicable). For more information on
NOTE: In extremely cold weather or icy conditions, it is
Roadside Assistance, see Contacting Tesla Roadside
possible that your charge port latch may freeze in place.
Assistance on page 221.
In cases where you cannot remove or insert the charge
cable, or the vehicle is not Supercharging due to the
latch being frozen in place, use your Tesla mobile app to
Granting Access to a Second Driver
enable Defrost Car for approximately 30-45 minutes.
This can help thaw ice on the charge port latch so the
Add and remove access permission for an additional
charge cable can be removed or inserted.
driver from the Tesla mobile app.
NOTE: Tesla mobile app version 4.3.1 or higher is
Location
required. Additional drivers can either use a previously
registered Tesla Account or use the app to create a new
Locate Model X with directions, or track its movement
Tesla Account.
across a map.
To add an additional driver, in the Tesla mobile app from
the vehicle home screen, go to Security > Add Driver
Summon
and follow the onscreen instructions.
You can park or retrieve Model X using Summon (see
NOTE: The additional driver has access to all app
Summon on page 122) or Smart Summon (see Smart
features except purchasing upgrades.
Summon on page 125).
To remove access, use the mobile app and go to
Schedule
Security > Manage Drivers and follow the onscreen
instructions.
Enable scheduled charging or departure, and
precondition the vehicle. See Using Scheduled Charging
on page 185 and Using Scheduled Departure on page
185 for more information.
Security
The Security tab allows you to do the following:
• Pair your phone to the vehicle (see Phone Key on
page 10).
• Enable or disable Sentry Mode (see Using Sentry
Mode on page 169).
• Enable or disable Valet Mode (see Valet Mode on
page 55).
• Enable or disable Speed Limit Mode and receive
notifications when the vehicle's driving speed is
within approximately 3 mph (5 km/h) of your
selected maximum speed (see Speed Limit Mode on
page 167).
178
Electric Vehicle Components
High Voltage Components
1. Heat Pump Assembly
2. Front Drive Unit
3. Service Access Panel for High Voltage Components (Penthouse)
4. High Voltage Battery
5. High Voltage Busbars
6. Rear Drive Unit
7. Charge Port
NOTE: Plaid version not shown.
WARNING: The high voltage system has no user serviceable parts. Do not disassemble, remove or replace high
voltage components, cables or connectors. High voltage cables are typically colored orange for easy
identification.
WARNING: Read and follow all instructions provided on the labels that are attached to Model X. These labels
are there for your safety.
WARNING: In the unlikely event that a fire occurs, immediately contact your local fire emergency responders.
Charging
179
Electric Vehicle Components
Charging Equipment
Charging equipment designed specifically to charge
your Model X is available from Tesla. A Tesla Wall
Connector, which installs in your parking space, is the
fastest way to charge Model X for daily use.
Model X can also be charged using a Mobile Connector
and the appropriate adapter(s) that allows you to plug
into most commonly used power outlets. When using
the Mobile Connector, first plug the Mobile Connector
into the power outlet, attach the adapter (if needed),
and then plug in Model X. Mobile Connectors and/or
additional adapters can be purchased from Tesla stores
or online at www.tesla.com.
Tesla offers adapters (for example, J1772, CHAdeMO,
and Combined Charging System (CCS)) to allow you to
plug into the most commonly used public charging
stations in your region. Open the charge port door using
the touchscreen (see Charging Instructions on page
182), plug the adapter into the charging port on
Model X, and then connect the station's charging
connector to the adapter. For information on the
charging equipment available for your region, go to
www.tesla.com , choose your region, and then view the
available charging options.
More details on public charging station adapters is
available at https://www.tesla.com/chademo.
180
High Voltage Battery Information
supporting the onboard electronics and auxiliary low
About the High Voltage Battery
voltage battery. Once this low-power consumption
mode is active, immediately plug in Model X to prevent a
Model X has one of the most sophisticated battery
jump-start and low voltage battery replacement.
systems in the world. The most important way to
preserve the high voltage Battery is to LEAVE YOUR
NOTE: If Model X is unresponsive and does not unlock,
VEHICLE PLUGGED IN when you are not using it. This is
open, or charge, the low voltage battery may be
particularly important if you are not planning to drive
discharged. In this situation, try jump starting the low
Model X for several weeks.
voltage battery (see Instructions for Transporters on
page 222 for instructions on how to jump start the
NOTE: When left idle and unplugged, your vehicle
battery). If the vehicle is still unresponsive, contact Tesla.
periodically uses energy from the Battery for system
tests and recharging the low voltage battery when
necessary.
Temperature Limits
There is no advantage to waiting until the Battery’s level
For better long-term performance, avoid exposing
is low before charging. In fact, the Battery performs best
Model X to ambient temperatures above 140° F (60° C)
when charged regularly.
or below -22° F (-30° C) for more than 24 hours at a
time.
NOTE: If you allow the Battery to discharge to 0%, other
components may become damaged or require
replacement (for example, the low voltage battery). In
Energy Saving Feature
these cases, you are responsible for repair and/or
transporting expenses. Discharge-related expenses are
Model X has an energy-saving feature that reduces the
not covered by the warranty or under the Roadside
amount of energy being consumed by the displays when
Assistance policy.
Model X is not in use. On newer vehicles, this feature is
automated to provide an optimal level of energy saving.
The peak charging rate of the Battery may decrease
However, on older vehicles, you can control the amount
slightly after a large number of DC Fast Charging
of energy being consumed by the displays by touching
sessions, such as those at Superchargers. To ensure
Controls > Display > Energy Saving. For more
maximum driving range and Battery safety, the Battery
information on maximizing range and saving energy, see
charge rate is decreased when the Battery is too cold,
Getting Maximum Range on page 83.
when the Battery’s charge is nearly full, and when the
Battery conditions change with usage and age. These
Battery Warnings and Cautions
changes in the condition of the Battery are driven by
battery physics and may increase the total
Supercharging duration by a few minutes over time. You
WARNING: The Battery has no parts that an owner
can minimize the amount of charge time by using Trip
or a non-Tesla authorized service technician can
Planner (if available in your market region) to warm the
service. Under no circumstances should you open
Battery while driving to a Supercharger. See Trip Planner
or tamper with the Battery. Always contact Tesla
on page 152 for more information.
to arrange for Battery servicing.
CAUTION: If the Battery’s charge level falls to 0%,
Battery Care
you must plug it in. If you leave it unplugged for an
extended period, it may not be possible to charge
or use Model X without jump starting or replacing
Never allow the Battery to fully discharge. Even when
Model X is not being driven, its Battery discharges very
the low voltage battery. Leaving Model X
slowly to power the onboard electronics. The Battery
unplugged for an extended period can also result
can discharge at a rate of approximately 1% per day,
in permanent Battery damage. If you are unable to
though the discharge rate may vary depending on
charge Model X after attempting to jump start the
low voltage battery, contact Tesla immediately.
environmental factors (such as cold weather), vehicle
configuration, and your selected settings on the
CAUTION: The Battery requires no owner
touchscreen. Situations can arise in which you must
maintenance. Do not remove the coolant filler cap
leave Model X unplugged for an extended period of time
and do not add fluid. If the instrument panel warns
(for example, at an airport when traveling). In these
you that the fluid level is low, contact Tesla
situations, keep the 1% in mind to ensure that you leave
immediately.
the Battery with a su cient charge level. For example,
CAUTION: Do not use the Battery as a stationary
over a two week period (14 days), the Battery may
power source. Doing so voids the warranty.
discharge by approximately 14%.
Discharging the Battery to 0% may result in damage to
vehicle components. To protect against a complete
discharge, Model X enters a low-power consumption
mode when the displayed charge level drops to
approximately 0%. In this mode, the Battery stops
Charging
181
Charging Instructions
NOTE: The charge port lights up white when you open
Opening the Charge Port
the charge port door. If you do not insert a charge cable
into the charge port within a few minutes after opening
The charge port is located on the left side of Model X,
the charge port door, the charge port door closes. If this
behind a door that is part of the rear tail light assembly.
happens, use the touchscreen to open the charge port
Park Model X to ensure that the charge cable easily
door again.
reaches the charge port.
NOTE: In extremely cold weather or icy conditions, it is
With Model X unlocked (or a recognized key is within
possible that your charge port latch may freeze in place.
range) and in Park, press and release the button on the
In cases where you cannot remove or insert the charge
Tesla charge cable to open the charge port door.
cable, or the vehicle is not Supercharging due to the
latch being frozen in place, use your Tesla mobile app to
precondition your vehicle on HI for approximately 30-45
minutes (you must use your mobile app to precondition
the vehicle; setting your climate to HI using the
touchscreen is not effective). This can help thaw ice on
the charge port latch so the charge cable can be
removed or inserted.
CAUTION: Do not try to force the charge port
door open.
Plugging In
If desired, use the touchscreen to change the charge
You can also open the charge port door using any of
limit and the charging current (see Charge Settings on
these methods:
page 184).
• On the touchscreen, touch Controls and touch the
To charge at a public charging station, plug the
Charge Port icon (lightning bolt).
appropriate adapter into the vehicle's charging port, and
then connect the station's charging connector to the
• On the touchscreen, navigate to Controls > Charging
adapter. The most commonly used adapter(s) for each
> Open Charge Port.
market region are provided. Depending on the charging
• Press the charge port door when Model X is unlocked
equipment you are using, you may need to start and
or a recognized key is nearby.
stop charging using a control on the charging
equipment.
• On the key fob, hold down the rear trunk button for
1-2 seconds.
If you are using the Mobile Connector, plug into the
• Use voice commands to open the charge port door
power outlet before plugging in Model X.
(see Voice Commands on page 165). You can also use
voice commands to close the charge port door, and
Align the connector to the charge port and insert fully.
begin or stop charging.
When the connector is properly inserted, charging
begins automatically after Model X:
NOTE: The following image is provided for
demonstration purposes only. Depending on market
• Engages a latch that holds the connector in place;
region and date of manufacture, your charge port may
• Shifts into Park (if it was in any other drive mode);
be slightly different.
• Heats or cools the Battery, if needed. If the Battery
requires heating or cooling, you may notice a delay
before charging begins.
NOTE: Whenever Model X is plugged in but not actively
charging, it draws energy from the wall outlet instead of
using energy stored in the Battery. For example, if you
are sitting in Model X and using the touchscreen while
parked and plugged in, Model X draws energy from the
wall outlet instead of the Battery.
CAUTION: The connector end of the charge cable
can damage the paint if you drop it onto Model X.
182
Charging Instructions
Charge Port Light
• BLINKING GREEN: Charging is in progress. As
Model X approaches a full charge, the frequency of
the blinking slows.
• WHITE (OR LIGHT BLUE): The charge port door is
open. Model X is ready to charge and the connector
• SOLID GREEN: Charging is complete.
is not inserted, or the charge port latch is unlocked
• SOLID AMBER: The connector is not fully plugged in.
and the connector is ready to be removed.
Realign the connector to the charge port and insert
• BLUE: Model X detects that a connector has been
fully.
plugged in.
• BLINKING AMBER: Model X is charging at a reduced
• BLINKING BLUE: Model X is communicating with the
current (AC charging only).
connector. Either Model X is preparing to charge, or a
• RED: A fault is detected and charging has stopped.
charging session is scheduled to begin at a specified
Check the instrument panel or touchscreen for an
future time.
alert.
Charging Status
Charging status displays on the instrument panel when the charge port door is open.
1. Time remaining: The estimated time remaining to charge to your set limit (see Charge Settings on page 184).
NOTE: When charging to 100%, the vehicle may continue to charge with low power when charging is displayed as
complete. This is expected operation. Because the added energy beyond this point is low, it is usually not
beneficial to continue charging.
2. Charging: The current power of the charger.
3. Charging rate: The maximum current available from the attached charge cable.
4. Range gained: Estimated increase in driving distance achieved in the charging session.
5. Driving distance: Displays the total estimated driving distance or energy percentage (depending on your display
setting) available.
NOTE: To change how energy units are displayed, touch Controls > Display > Energy Display.
6. Charge status: Charge status messages (such as Supercharging, Scheduled Charging) display here (see
Scheduled Charging and Scheduled Departure on page 185).
Using the Touchscreen
183
Charging Instructions
To disconnect the charge cable when using an adapter
During Charging
at a public charge station:
During charging, the charge port light pulses green, and
1. Unlock Model X.
the touchscreen displays real-time charging status. The
frequency at which the green charge port light pulses
2. While holding the public charging handle in one hand
slows down as the charge level approaches full. When
and the adapter in the other hand, press and hold the
charging is complete, the light stops pulsing and is solid
button on the public charging handle and pull both
green.
outwards, removing the handle and adapter at the
same time.
NOTE: If Model X is locked, the charge port light does
NOTE: If the charging station handle separates from
not light up.
the adapter, leaving the adapter in Model X, use the
touchscreen to unlock the charge port.
If the charge port light turns red while charging, a fault
is detected. Check the instrument panel or touchscreen
3. Press and hold the button on the charging handle
for an alert describing the fault. A fault can occur due to
again to release the adapter from the public charging
something as common as a power outage. If a power
handle.
outage occurs, charging resumes automatically when
power is restored.
NOTE: The charge port door automatically closes within
NOTE: It is normal to hear sounds during charging.
approximately 10 seconds of removing the connector
Particularly at high currents, the refrigerant compressor
from the charge port.
and fan operate as needed to keep the Battery cool.
CAUTION: Tesla strongly recommends leaving
Model X plugged in when not in use. This
NOTE: Air conditioning performance is generally not
maintains the Battery at the optimum level of
affected by charging. However, in some circumstances
(for example, charging at high currents during a
charge.
particularly warm day), the air coming from the vents
may not be as cool as expected and a message displays
Charge Settings
on the instrument panel. This is normal and ensures that
the Battery stays within an optimum temperature range
Access charge settings by touching Controls > Charging
while charging to support longevity and optimum
when Model X is in Park.
performance.
WARNING: Never spray liquid at a high velocity
When charging, you can also touch the
(for example, a pressure washer) towards the
charge icon on the touchscreen to access
charge port while charging. Doing so can result in
charge settings.
serious injury or damage to the vehicle, charging
equipment, or property.
Stopping Charging
Stop charging at any time by disconnecting the charge
cable or touching Stop Charging on the touchscreen.
NOTE: To prevent unauthorized unplugging of the
charge cable, the charge cable latch remains locked and
Model X must be unlocked or able to recognize your key
before you can disconnect the charge cable.
NOTE:
1. Driving distance: Displays the total estimated driving
To disconnect the charge cable:
distance available.
1. Press and hold the button on the connector handle to
2. Set limit: Adjust the charge limit by dragging the
release the latch.
arrow below the battery to indicate the level of
charging you want. The setting you choose applies to
NOTE: You can also release the latch using the
immediate and scheduled charging sessions.
touchscreen or mobile app, or by pressing and
holding the rear trunk button on the key fob. If your
NOTE: A portion of the battery image may appear
vehicle is equipped with a motorized charge port,
blue. This indicates that a small portion of the energy
you can also press the button to the left of the
stored in the battery is not available because the
charge port to release the latch.
battery is cold. This is normal and no reason for
concern. When the battery warms up, the blue
2. Pull the connector from the charge port. The charge
portion no longer displays.
port door automatically closes.
184
Charging Instructions
You can further adjust charge settings:
Scheduled Charging and Scheduled
• Open Charge Port, Unlock Charge Port and Stop
Departure
Charging: When not charging, touch Open Charge
Port or Unlock Charge Port to open the charge port
Toggle between Scheduled Departure and Scheduled
door or to unlock the charge cable from the charge
Charging by touching Controls > Charging > Switch to
port. Use Stop Charging when you are finished
Scheduled Charging/Scheduled Departure when
charging.
Model X is in Park.
• Charge current at this location: The current
NOTE: Scheduled Charging/Scheduled Departure
automatically sets to the maximum current available
settings are also available on the Climate Controls
from the attached charge cable, unless it was
screen and in the Tesla mobile app.
previously reduced to a lower level. If needed, touch -
or + to change the current (for example, you may
Think of Scheduled Charging as "When do I want
want to reduce the current if you are concerned
charging to start?" compared to Scheduled Departure
about overloading a domestic wiring circuit shared
Off-Peak Charging which is "When do I want charging to
by other equipment). It is not possible to set the
be complete?"
charging current to a level that exceeds the maximum
available from the attached charge cable. When you
Scheduled Charging can be used together with
change the current, Model X remembers the location.
Scheduled Departure Preconditioning but not with
If you charge at the same location, you do not need
Scheduled Departure Off-Peak Charging.
to change it again.
NOTE: If Model X is charging and detects unexpected
Scheduled Charging/Scheduled Departure settings are
fluctuations in input power, the charging current is
automatically saved for each location.
automatically reduced by 25%. For example, a
40 amp current is reduced to 30 amps. This
NOTE: If you plug in Model X with both Off-Peak
automatic current reduction increases robustness and
Charging and Scheduled Charging deselected, your
safety in situations when an external problem exists
vehicle charges immediately.
(for example, a home wiring system, receptacle,
adapter or cord is unable to meet its rated current
Using Scheduled Charging
capacity). As a precaution, when Model X
automatically reduces current, it saves the reduced
Use Scheduled Charging to specify a daily time in which
current at the charging location. Although you can
you want Model X to start charging.
manually increase it, Tesla recommends charging at
the lower current until the underlying problem is
With Scheduled Charging selected, enable the feature
resolved and the charging location can provide
then set a daily time to start charging.
consistent power.
NOTE: Scheduled Charging starts charging immediately
• Schedule: Depending on the setting you select by
if Model X is plugged in up to 6 hours after the
touching Switch to Scheduled Departure/Scheduled
scheduled start time. However, if Model X is plugged in
Charging, this displays either a departure time for
after six hours of the scheduled charging time, charging
when the vehicle should be preconditioned and/or
may not start until the scheduled time on the next day.
charged by or a time to start charging (see
Scheduled Charging and Scheduled Departure on
page 185).
Using Scheduled Departure
• Supercharging: Displays supercharger usage fees, the
location, the time that charging started, and a cost
Use Scheduled Departure to set a daily time when you
estimate for the session (see Supercharger Usage
want Model X to be ready to drive. Your vehicle
Fees and Idle Fees on page 186).
automatically calculates when it needs to start
preconditioning and/or charging. This ensures that
NOTE: To reduce congestion at high-usage
charging is complete and/or the cabin climate and
supercharger sites, you may be limited to a maximum
Battery are preconditioned by your departure time.
charge of 80% when not using Trip Planner (if
available in your market region). See Trip Planner on
When Scheduled Departure is displayed, touch
page 152).
Schedule to set a daily time when you want Model X to
be ready to drive. Specify a time, then touch Settings to
enable one or both of the following departure features.
When plugging in with Off-Peak Charging enabled, the
vehicle briefly draws power (you may hear clicking) to
calculate the necessary charging start time.
After you’ve specified your desired settings, touch Set.
The touchscreen displays your scheduled departure
time.
Charging
185
Charging Instructions
• Preconditioning warms the Battery for improved
Additional notifications are sent if idle fees are incurred.
performance and ensures a comfortable cabin
Idle fees are waived if you move your vehicle within five
climate at your set departure time.
minutes of when charging completed.
NOTE: When Model X is not plugged in,
Log into your Tesla account to view fees and details
preconditioning operates but only when the Battery's
about Supercharger sessions, track the remaining
charge level is above 20%.
balance of free credits, set up a payment method, and
make payments. Once a payment method is saved, fees
• Off-Peak Charging delays charging and automatically
are automatically paid from your account.
starts charging in order to finish before your
scheduled departure time while also ensuring to
charge the Battery during off-peak hours to reduce
Manually Releasing Charge Cable
energy costs. Touch Change Off-Peak Hours to
customize the time when off-peak utility rates end.
If the usual methods for releasing a charge cable from
the charge port (using the charge handle release button,
NOTE: Choosing Off-Peak Charging can reduce
touchscreen, or mobile app) do not work, carefully
energy costs even in market regions where off-peak
follow these steps:
utility rates are not applicable. For example, if
charging starts as soon as you plug in, charging may
1. Ensure that Model X is not actively charging by
complete much sooner. This causes the Battery to
displaying the charging screen on the touchscreen. If
cool down to ambient temperatures and requires
necessary, touch Stop Charging.
energy to warm it back up by your departure time.
Therefore, even if off-peak utility rates are not
2. Open the rear trunk.
applicable to you, it is recommended that you set
3. Pull the charge port's release cable downwards to
Off-Peak Hours to the same time as your departure
unlatch the charge cable.
time in order to reduce energy consumption.
WARNING: Do not pull the release cable while
NOTE: If there is not enough time to reach the charge
simultaneously attempting to remove the
limit, charging starts immediately in order to charge
charge cable from the charge port. Always pull
as much as possible.
the release cable before attempting to remove
NOTE: Once charging has started and there is not
the charge cable. Failure to follow these
enough time to complete charging during off-peak
instructions can result in electric shock and
hours, charging continues until the charge limit is
serious injury.
reached.
You can limit Preconditioning and Off-Peak Charging to
weekdays only.
Supercharger Usage Fees and Idle
Fees
When charging at a Tesla supercharger, information
about the charging session displays at the bottom of the
charging screen. This includes the location, the time that
charging started, and a cost estimate for the session.
When you stop supercharging, the estimated cost of the
session displays until a new supercharging session
begins. If free charging is applicable, the estimated cost
NOTE: The release cable may be recessed within the
displays as zero.
opening of the trim.
NOTE: Estimated cost may not reflect the final cost of
4. Pull the charge cable from the charge port.
the supercharging session. Final pricing for
supercharging sessions can be found in your Tesla
CAUTION: Use the release cable only in situations
account.
where you can not release the charge cable using
the usual methods. Continuous use can damage
When charging at a Tesla supercharger, you are subject
the release cable or charging equipment.
to idle fees. Idle fees are designed to encourage drivers
to move their vehicle from the Supercharger when
charging is complete. Idle fees are in effect only when
half or more of the Superchargers at a site are occupied.
The Tesla mobile app notifies you when charging is
almost complete, and again when charging is complete.
186
Charging Instructions
WARNING: Do not perform this procedure when
your vehicle is charging, or if any orange high
voltage conductors are exposed. Failure to follow
these instructions can result in electric shock and
serious injury or damage to the vehicle. If you are
uncertain as to how to safely perform this
procedure, contact your nearest Service Center.
Charging
187
Maintenance
Software
• Approximate speed the vehicle was traveling (if
applicable).
Updating software is important to ensure proper
• Environmental conditions (rain, snow, cold, etc.).
operation and longevity of your vehicle's components.
• Road name and type of road (if applicable).
You must install a software update at the earliest
opportunity. See Software Updates on page 175.
• Quality of lane markings (if applicable).
• Applicable vehicle settings.
Tesla may update or reinstall your vehicle's software as
part of the normal diagnostic, repair, and maintenance
• Identifiable symptoms.
process within Service.
more information on scheduling service.
Service Intervals
Your vehicle should generally be serviced on an as-
Daily Checks
needed basis. However, Tesla recommends the following
maintenance items and intervals, as applicable to your
• Check the Battery’s charge level, displayed on the
vehicle, to ensure continued reliability and e ciency of
instrument panel or mobile app.
your Model X.
• Check the condition and pressure of each tire (see
Tire Care and Maintenance on page 190).
• Brake fluid health check every 2 years (replace if
necessary) or, if the vehicle is used for towing,
• Check that all exterior lights, horn, turn signals, and
replace the brake fluid every 2 years.
wipers and washers are working.
• A/C desiccant bag replacement every 3 years.
• Check for any unexpected indicator lights or vehicle
alerts on the touchscreen or instrument panel.
• Cabin air filter replacement every 3 years.
• Check the operation of the brakes, including the
• HEPA filter replacement every 3 years.
parking brake.
• Clean and lubricate brake calipers every year or
• Check the operation of the seat belts (see Seat Belts
12,500 miles (20,000 km) if in an area where roads
on page 37).
are salted during winter
• Look for abnormal fluid deposits underneath Model X
• Rotate tires every 6,250 miles (10,000 km) or if tread
that might indicate a leak. It is normal for a small pool
depth difference is 2/32 in (1.5 mm) or greater,
of water to form (caused by the air conditioning
whichever comes first
system’s dehumidifying process).
NOTE: The above intervals are based on typical driving
• Look around the exterior of Model X and immediately
behaviors and scenarios. However, Model X should
remove any corrosive substances (such as bird
generally be serviced on an as-needed basis; depending
droppings, tree resin, tar spots, dead insects,
on various circumstances such as driving behavior,
industrial fallout, etc.) to prevent damage to the paint
usage, environmental conditions, etc., the above
(see Cleaning on page 196).
maintenance items may need to be replaced more or
less frequently than specified. Additionally, the above list
Monthly Checks
should not be considered comprehensive and does not
include consumable parts such as windshield wipers,
brake pads, etc.
• Check windshield washer fluid level and top up if
necessary (see Topping Up Windshield Washer Fluid
NOTE: Damages or failures caused by maintenance or
on page 202).
repairs performed by non-Tesla certified technicians are
not covered by the warranty.
• Check that the air conditioning system is operating
correctly (see Climate Controls on page 142).
Schedule Service
Scheduling a service visit through the mobile app is
easy. After touching Schedule Service, select the type of
service needed and follow the directions in the mobile
app. Provide as much detail as possible, such as:
• Photos, sound recordings, or videos.
• Date(s), time(s), and time zone when the issue
occurred.
• Country of use and location.
188
Maintenance
NOTE: In addition to cooling the interior, the air
WARNING: Some fluids (battery acid, Battery
conditioning compressor also cools the Battery.
coolant, brake fluid, windshield washer additives,
Therefore, in hot weather, the air conditioning
etc.) used in vehicles are poisonous and should not
compressor can turn on even if you turned it off. This is
be inhaled, swallowed, or brought into contact
normal because the system’s priority is to cool the
with open wounds. For your safety, always read
Battery to ensure it stays within an optimum
and follow instructions printed on fluid containers.
temperature range to support longevity and optimum
performance. Also, even when not in use, you may hear
Model X emit a whining noise or the sound of water
circulating. These sounds are normal and occur when
the internal cooling systems turn on to support various
vehicle functions, such as maintaining the low voltage
battery and balancing the temperature of the high
voltage Battery.
WARNING: Contact Tesla immediately if you notice
any significant or sudden drop in fluid levels or
uneven tire wear.
Fluid Replacement Intervals
Your Battery coolant does not need to be replaced for
the life of your vehicle under most circumstances. Brake
fluid should be checked every 2 years, replacing if
necessary*.
*If the vehicle is used for towing, the brake fluid should
be replaced every 2 years regardless of the health check.
NOTE: Any damage caused by opening the Battery
coolant reservoir is excluded from the warranty.
High Voltage Safety
Your Model X has been designed and built with safety as
a priority. However, be aware of these precautions to
protect yourself from the risk of injury inherent in all
high-voltage systems:
• Read and follow all instructions provided on the
labels that are attached to Model X. These labels are
there for your safety.
• The high voltage system has no user-serviceable
parts. Do not disassemble, remove or replace high
voltage components, cables or connectors. High
voltage cables are colored orange for easy
identification.
• If a collision occurs, do not touch any high voltage
wiring, connectors, or components connected to the
wiring.
• In the unlikely event that a fire occurs, immediately
contact your local fire emergency responders.
WARNING: Always disconnect the charge cable
before working underneath Model X, even if
charging is not in progress.
WARNING: Keep your hands and clothing away
from cooling fans. Some fans operate even when
Model X is powered off.
Maintenance
189
Tire Care and Maintenance
The Tire Pressure indicator light does not immediately
Displaying Tire Pressures
turn off when you adjust tire pressure. After inflating the
tire to the recommended pressure, you must drive over
Display tire pressures on the touchscreen by touching
15 mph (25 km/h) for a short amount of time to activate
Controls > Service. The pressure of each tire displays in
the Tire Pressure Monitoring System (TPMS), which turns
the visualization of your Model X, in addition to what
off the Tire Pressure indicator light.
time your tire pressures were last measured. You can
choose whether you want to display tire pressures using
If the indicator light flashes for one minute whenever
Bar or PSI by touching Controls > Display > Tire
you power on Model X, a fault with the TPMS is detected
Pressure. The touchscreen also displays your vehicle's
(see TPMS Malfunction on page 194).
recommended cold tire pressures so you can easily
determine how much to inflate your tires.
NOTE: Your vehicle’s tire pressures will drop in cold
ambient temperatures. If the TPMS indicator light
NOTE: You may need to drive briefly before the
appears, inflate the tires before driving. The tires will
visualization displays the tire pressure values.
lose one PSI for every 10° F (6° C) drop in outside
temperature. Proper tire pressures help protect tires
Maintaining Tire Pressures
from potholes and improve range when properly
inflated.
Keep tires inflated to the pressures shown on the Tire
WARNING: Under-inflation is the most common
and Loading Information label, even if it differs from the
cause of tire failures and can cause a tire to
pressure printed on the tire itself. The Tire and Loading
overheat, resulting in severe tire cracking, tread
Information label is located on the center door pillar and
separation, or blowout, resulting in unexpected
is visible when the front door is open.
loss of vehicle control and increased risk of injury.
Under-inflation also reduces the vehicle's range
If you are towing a trailer, do not use the tire pressures
and tire tread life.
printed on the Tire and Loading Information Label.
WARNING: Check tire pressures using an accurate
Instead, refer to the tire pressures published in the
pressure gauge when tires are cold. It takes only
towing section (see Towing and Accessories on page
about one mile (1.6 km) of driving to warm up the
87).
tires su ciently to affect tire pressures. Parking
the vehicle in direct sunlight or in hot weather can
also affect tire pressures. If you must check warm
tires, expect increased pressures. Do not let air out
of warm tires in an attempt to match
recommended cold tire pressures. A hot tire at or
below the recommended cold tire inflation
pressure is dangerously under-inflated.
Checking and Adjusting Tire Pressures
Follow these steps when tires are cold and Model X has
been stationary for over three hours:
1. Refer to the Tire and Loading Information label
located on the driver’s center door pillar for the
target tire pressure.
2. Remove the valve cap.
3. Firmly press an accurate tire pressure gauge onto the
valve to measure pressure.
4. If required, add or remove air to reach the
recommended pressure.
The Tire Pressure indicator light on the
NOTE: You can release air by pressing the metal stem
instrument panel alerts you if one or more
in the center of the valve.
tires is under- or over-inflated.
5. Re-check pressure using the accurate tire gauge.
6. Repeat steps 3 and 4 as necessary until the tire
pressure is correct.
7. Reinstall the valve cap to prevent dirt from entering.
Periodically check the valve for damage and leaks.
190
Tire Care and Maintenance
Your tubeless tires may not leak when penetrated,
Inspecting and Maintaining Tires
provided the object remains in the tire. If, however, you
feel a sudden vibration or ride disturbance while driving,
Regularly inspect the tread and side walls for any sign of
or you suspect a tire is damaged, immediately reduce
distortion (bulges), foreign objects, cuts or wear.
your speed. Drive slowly, while avoiding heavy braking
or sharp steering and, when safe to do so, stop the
WARNING: Do not drive Model X if a tire is
vehicle. Arrange to have Model X transported to a Tesla
damaged, excessively worn, or inflated to an
Service Center, or to a nearby tire repair center.
incorrect pressure. Check tires regularly for wear,
and ensure there are no cuts, bulges or exposure
NOTE: In some cases, you can temporarily repair small
of the ply/cord structure.
tire punctures (under 1/4” (6 mm)) using an optional tire
repair kit available from Tesla. This allows you to slowly
Tire Wear
drive Model X to Tesla or to a nearby tire repair facility.
WARNING: Do not drive with a punctured tire that
Adequate tread depth is important for proper tire
has not been repaired, even if the puncture has not
performance. Tires with a tread depth less than 4/32”
caused the tire to deflate. A punctured tire can
(3 mm) are more likely to hydroplane in wet conditions
deflate suddenly at any time.
and should not be used. Tires with a tread depth less
than 5/32” (4 mm) do not perform well in snow and
Flat Spots
slush and should not be used when driving in winter
conditions.
If Model X is stationary for a long period, tires can form
Model X is originally fitted with tires that have wear
flat spots. When Model X is driven, these flat spots
indicators molded into the tread pattern. When the
cause a vibration which gradually disappears as the tires
tread has been worn down to 3/32” (2 mm), the
warm up and regain their original shape.
indicators start to appear at the surface of the tread
pattern, producing the effect of a continuous band of
To minimize flat spots during storage, inflate tires to the
rubber across the width of the tire. For optimal
maximum pressure indicated on the tire wall. Then,
performance and safety, Tesla recommends replacing
before driving, release air to adjust tire pressure to the
tires before the wear indicators are visible.
recommended levels.
Tire Rotation, Balance, and Wheel
Improving Tire Mileage
Alignment
To improve the mileage you get from your tires, maintain
tires at the recommended tire pressures, observe speed
Tesla recommends rotating the tires every 6,250 miles
limits and advisory speeds, and avoid:
(10,000 km) or if tread depth difference is 2/32 in (1.5
mm) or greater, whichever comes first.
• Pulling away quickly, or hard acceleration.
Tire rotation is an essential part of tire maintenance. It
• Fast turns and heavy braking.
helps maintain an even treadwear pattern which
• Potholes and objects in the road.
enhances the tire's overall wear quality, decreases road
noise and maximizes tire life.
• Hitting curbs when parking.
• Contaminating tires with fluids that can cause
Vehicles with staggered tires can be rotated side-to-side
damage.
(left-to-right) but not front-to-back as the front and rear
tire size is different.
Replacing Tires and Wheels
Unbalanced wheels (sometimes noticeable as vibration
through the steering yoke) affect vehicle handling and
Tires degrade over time due to the effects of ultraviolet
tire life. Even with regular use, wheels can get out of
light, extreme temperatures, high loads, and
balance. Therefore, they should be balanced as required.
environmental conditions. It is recommended that tires
are replaced every six years, or sooner if required, even if
If tire wear is uneven (on one side of the tire only) or
tread depth is above the minimum.
becomes abnormally excessive, check the alignment of
wheels.
When a tire set becomes worn, replace all four tires at
the same time. Choose a Tesla-approved tire which is
Punctured Tires
designed specifically for your vehicle. Most Tesla-
approved tires can be identified with a Tx specification
A puncture eventually causes the tire to lose pressure,
(for example, T0, T1, T2). Tesla-approved tires are
which is why it is important to check tire pressures
designed to reduce road noise and optimize handling,
frequently. Permanently repair or replace punctured or
ride, and range. Contact Tesla Service for information.
damaged tires as soon as possible.
Maintenance
191
Tire Care and Maintenance
If tires need to be replaced early, for example due to a
To remove an aero cover:
flat tire, we recommend replacing the tires in pairs
unless the other tires are within 2/32 in (1.5 mm) of tread
1. Grasp the aero cover firmly with both hands.
depth of the new tire. When replacing tires, it is
2. Pull the aero cover toward you to release the
important to match the brand and model of the older
retaining clips.
tires. Always place a pair of new tires on the rear if all
four tires are the same size. Always balance the wheel
and tire after replacing a tire. Consult with a professional
To install an aero cover:
tire retailer and installer for further guidance.
1. Align the aero cover into position so that the notch at
NOTE: Regardless of the number of tires replaced, a
the base of the Tesla "T" is aligned with the tire's
complete set of matching tires is recommended for
valve stem.
optimum performance.
2. Push firmly around the perimeter of the aero cover
until it fully snaps into place.
If tires other than those specified are used, ensure that
the load and speed ratings marked on the tire (see
For Gemini wheels, press on the perimeter of the
Understanding Tire Markings on page 215) equal or
cover until it aligns with the wheel surface. Press on
exceed those of the original specification.
the Tesla “T” in the center until the cap snaps into
place. See Parts and Accessories on page 205 for
For the specification of the original wheels and tires
more information.
installed on Model X, see Wheels and Tires on page 214.
CAUTION: To prevent the aero cover from
If you replace a wheel, the TPMS (Tire Pressure
falling off, ensure that it is fully secured before
Monitoring System) sensors need to be reset to ensure
driving.
they provide accurate warnings when tires are under- or
over-inflated (see Automatic Reset of TPMS Sensors on
page 193).
Removing and Installing Lug Nut Covers
WARNING: For your safety, use only tires and
wheels that match the original specification. Tires
If your Model X is equipped with lug nut covers, you
that do not match the original specification can
must remove them to access the lug nuts.
affect the operation of the TPMS.
To remove a lug nut cover:
WARNING: Never exceed the speed rating of your
vehicle's tires. The speed rating is shown on the
1. Insert the curved part of the lug nut cover tool, if
sidewall of your tires (see Understanding Tire
equipped (located in the glovebox in some vehicles,
Markings on page 215).
or you can use a small allen wrench) into the hole at
the base of the Tesla "T".
Asymmetric Tires
NOTE: The lug nut cover tool can also be purchased
at an auto parts store or through online retailers.
Model X tires are asymmetric and must be mounted on
the wheel with the correct sidewall facing outward. The
sidewall of the tire is marked with the word OUTSIDE.
When new tires are installed, make sure that the tires are
correctly mounted on the wheels.
WARNING: Road holding is seriously impaired if
the tires are incorrectly installed on the wheels.
2. Maneuver the lug nut cover tool so that it is fully
inserted into the hole in the lug nut cover.
Removing and Installing Aero Covers
3. Twist the lug nut cover tool so that the curved part is
touching the middle of the lug nut cover.
If your Model X is equipped with aero covers, you must
4. Firmly pull the lug nut tool away from the wheel until
remove them to access the lug nuts.
the lug nut cover is released.
192
Tire Care and Maintenance
Tire Pressure Monitoring
Each tire should be checked monthly when cold and
inflated to the recommended pressures that are printed
on the Tire and Loading Information label located on the
driver’s door pillar (see Maintaining Tire Pressures on
page 190). If your vehicle has tires of a different size
than the size indicated on the vehicle placard or tire
inflation pressure label, determine the proper tire
inflation pressure for those tires.
As an added safety feature, your vehicle has been
equipped with a TPMS that displays a tire pressure
telltale (Tire Pressure Warning) on the instrument panel
when one or more of your tires is significantly under- or
over-inflated. Accordingly, when the Tire Pressure
indicator light displays on the instrument panel to alert
you about tire pressure, stop and check your tires as
To install the lug nut cover:
soon as possible, and inflate them to the proper pressure
(see Maintaining Tire Pressures on page 190). Driving on
1. Align the lug nut cover into position.
a significantly under-inflated tire causes the tire to
overheat and can lead to tire failure. Under-inflation also
2. Push firmly on the lug nut cover until it fully snaps
reduces range e ciency and tire tread life, and may
into place.
affect the vehicle's handling and stopping ability.
CAUTION: Make sure the lug nut cover is fully
secure before driving to prevent it from falling
If Model X detects a fault with the TPMS,
off.
this indicator flashes for one minute
whenever you power on Model X.
Wheel Configuration
NOTE: Installing accessories that are not approved by
If you are installing new wheels or swapping them for
Tesla can interfere with the TPMS.
different ones, update your vehicle's wheel configuration
by touching Controls > Wheel Configuration > Wheels.
WARNING: The TPMS is not a substitute for proper
This allows Model X to learn the new wheels and provide
tire maintenance, including manually checking tire
more accurate status updates on your vehicle. Select a
pressures and regularly inspecting the condition of
wheel from the drop down menu that matches the new
tires. It is the driver's responsibility to maintain
wheels you plan to install on Model X. Selecting new
correct tire pressure, even if under- or over-
wheels in the wheel configuration also changes the
inflation has not reached the level for the TPMS to
wheels that appear on your vehicle's avatar on the
trigger the Tire Pressure Warning on the
touchscreen.
instrument panel.
Ensure you are aware if your vehicle is equipped with
Automatic Reset of TPMS Sensors
staggered wheels, meaning the wheels are different
sizes in the front and rear. Check the front and rear tire
sizes marked on the tire sidewall to see if they match or
After replacing one or more wheels (but not after
are different sizes. If the wheels are staggered, take
replacing a tire or rotating wheels), the TPMS sensors
extra precaution to ensure the new wheels you install are
are reset to ensure tire pressure warnings are accurate.
staggered in the same way as the previous wheels.
TPMS sensors reset automatically after driving over
15 mph (25 km/h) for longer than 10 minutes.
NOTE: Changing your vehicle's wheel configuration can
impact range estimates, tire pressure warning levels, and
NOTE: After replacing a wheel, false tire pressure
vehicle visualization.
warnings may display before you've driven 15 mph
(25 km/h) for longer than 10 minutes.
WARNING: Only use Tesla-approved wheels when
installing or swapping wheels. Using non Tesla-
approved wheels can cause serious damage. Tesla
Replacing a Tire Sensor
is not liable for damage caused by using wheels
not approved by Tesla.
If the Tire Pressure warning indicator displays frequently,
contact Tesla to determine if a tire sensor needs to be
replaced. If a non-Tesla Service Center repairs or
replaces a tire, the tire sensor may not work until Tesla
performs the setup procedure.
Maintenance
193
Tire Care and Maintenance
TPMS Malfunction
WARNING: In cold temperatures or on snow or ice,
summer and all-season tires do not provide
adequate traction. Selecting and installing the
Model X has also been equipped with a TPMS
appropriate tires for winter conditions is important
malfunction indicator to indicate when the system is not
to ensure the safety and optimum performance of
operating properly.
your Model X.
The TPMS malfunction indicator is
Winter Tires
combined with the tire pressure indicator
light. When the system detects a
malfunction, the indicator flashes for
Use winter tires to increase traction in snowy or icy
approximately one minute, then remains
conditions. When installing winter tires, always install a
continuously lit. This sequence continues
complete set of four tires at the same time. Winter tires
upon subsequent vehicle start-ups as long
must be the same diameter, brand, construction and
as the malfunction exists. When the TPMS
tread pattern on all four wheels. Contact Tesla for winter
malfunction indicator is on, the system
tire recommendations.
might not be able to detect or signal
under- or over-inflated tires as intended.
Winter tires can be identified by a
mountain/snowflake symbol on the tire's
TPMS malfunctions can occur for a variety of reasons,
sidewall.
including installing replacement or alternate tires or
wheels that prevent the TPMS from functioning properly.
Always check the TPMS malfunction indicator light after
replacing one or more tires or wheels on your vehicle to
When driving with winter tires, you may experience
ensure that the replacement tires or wheels allow the
more road noise, shorter tread life, and less traction on
TPMS to continue to function properly.
dry roads.
NOTE: If a tire has been replaced or repaired using a
different tire sealant than the one available from Tesla,
Driving in Low Temperatures
and a low tire pressure is detected, it is possible that the
tire sensor has been damaged. Contact Tesla to have the
Tire performance is reduced in low ambient
fault repaired as soon as possible.
temperatures, resulting in reduced grip and an increased
susceptibility to damage from impacts. Performance
tires (summer applications) have reduced traction in
Seasonal Tire Types
ambient temperatures below 40° F (5° C), and are not
recommended in snow/ice conditions. Performance tires
Understand Your Tire Type
can temporarily harden when cold, causing you to hear
rotational noise for the first few miles (kilometers) until
the tires warm up.
The type of tires that your vehicle is originally equipped
with depends on vehicle model and market region. It is
important to understand the capabilities of your
Using Tire Chains
vehicle's tires and whether they are suited for summer,
all-season, or winter driving. Check the information on
Tesla has tested and approved the following tire chains
the sidewall of a tire for information about a tire's
to increase traction in snowy conditions. Tire chains
performance characteristics (see Understanding Tire
should only be installed on the rear tires. The approved
Markings on page 215)
tire chains can be purchased from Tesla.
Summer and All-Season Tires
Tire Size
Recommended Chain
20"
KONIG K-SUMMIT K67
Summer tires and all season tires are designed for
maximum dry and wet road performance but are not
designed to perform well in winter conditions. All-
Do not use tire chains on 22" tires.
season tires are designed to provide adequate traction
When installing tire chains, follow the instructions and
in most conditions year-round, but may not provide the
warnings provided by the tire chain manufacturer. Mount
same level of traction as winter tires in snowy or icy
conditions. All-season tires can be identified by “ALL
them evenly and as tight as possible.
SEASON" and/or "M+S” (mud and snow) on the tire
When using tire chains:
sidewall.
If driving in cold temperatures or on roads where snow
• Inspect the tire chains for loose fittings and damaged
or ice may be present, Tesla recommends using winter
links before each use.
tires. If not equipped with winter tires, contact Tesla for
winter tire recommendations.
194
Tire Care and Maintenance
• Set air suspension to Medium (see Air Suspension on
page 163).
• Avoid heavily loading Model X (heavy loads can
reduce the clearance between the tires and the
body).
• Do not drive the vehicle without the chains properly
installed.
• Drive slowly. Do not exceed 30 mph (48 km/h).
• Remove the tire chains as soon as conditions allow.
NOTE: Tire chains are prohibited in some jurisdictions.
Check local laws before installing tire chains.
CAUTION: Using non-recommended tire chains, or
using tire chains on other sized tires can damage
the suspension, body, wheels, and/or brake lines.
Damage caused by using non-recommended tire
chains, or incorrectly installing tire chains, is not
covered by the warranty.
CAUTION: Never deflate your tires to put on tire
chains. When re-inflated, the chains might fit too
tightly and cause tire damage.
CAUTION: Ensure that the tire chains cannot touch
suspension components or brake lines. If you hear
the chains making unusual noises that would
indicate contact with Model X, stop and investigate
immediately.
Maintenance
195
Cleaning
Cleaning the Exterior
Car Wash Mode
To prevent damage to the paint, immediately remove
When taking Model X to a car wash, Car Wash Mode
corrosive substances (bird droppings, tree resin, dead
closes all windows, locks the charge port, and disables
insects, tar spots, road salt, industrial fallout, etc.). Do
windshield wipers, Sentry Mode, walk-away door
not wait until Model X is due for a complete wash. If
locking, and parking sensor chimes. To enable, touch
necessary, use denatured alcohol to remove tar spots
Controls > Service > Car Wash Mode. Your vehicle must
and stubborn grease stains, then immediately wash the
be stationary and not actively charging.
area with water and a mild, non-detergent soap to
remove the alcohol.
If using an automatic car wash, Enable Free Roll keeps
your vehicle in Neutral and activates free roll for the
Keep the exterior cameras free of dirt, condensation, or
duration of the wash, while preventing Model X from
obstructions. These substances can cause unclear
applying the Parking brake if you leave the driver's seat.
pictures or Autopilot and safety features to stop
To enable, press on the brake pedal and touch Enable
working (see Cleaning a Camera on page 196).
Free Roll; or shift into Neutral.
Follow these steps when washing the exterior of
Car Wash Mode disables if the vehicle's speed exceeds 9
Model X:
mph (15 km/h) or by touching Exit on the touchscreen.
1. Rinse Thoroughly
CAUTION: Failure to put Model X in Car Wash
Mode may result in damage (for example, to the
Before washing, flush grime and grit from the vehicle
charge port or windshield wipers). Damage caused
using a hose. Flush away accumulations of mud in
by car washes is not covered by the warranty.
areas where debris easily collects (such as wheel
wells and panel seams). If salt has been used on the
Cleaning a Camera
highways (such as during winter months), thoroughly
rinse all traces of road salt from the underside of the
To ensure a clear picture, the camera lens must be clean
vehicle, wheel wells, and brakes.
and free of obstructions. Remove any build-up of dirt or
debris by spraying water onto the camera lens with a
2. Hand Wash
spray bottle or pressure washer.
Hand wash Model X using a clean soft cloth and cold
or lukewarm water containing a mild, high-quality car
CAUTION: Do not attempt to remove dirt or debris
shampoo.
by wiping an exposed lens with your hands or a
cloth. This debris can damage the surface of the
CAUTION: Some cleaners and car shampoos
lens when rubbed against it during wiping.
contain chemicals that can cause damage or
discoloration, especially to plastic trim pieces,
CAUTION: Do not use chemical-based or abrasive
lamps, or camera lenses. For example, some car
cleaners. Doing so can damage the surface of the
cleaning formulas contain hydroxide or other
lens.
highly alkaline or caustic ingredients that can
damage exterior components. Damage or
Cautions for Exterior Cleaning
discoloration resulting from cleaning products
is not covered by the warranty.
CAUTION: Do not wash in direct sunlight.
3. Rinse with Clean Water
CAUTION: Do not use windshield treatment fluids.
After washing, rinse with clean water to prevent soap
Doing so can interfere with wiper friction and
from drying on the surfaces.
cause a chattering sound.
CAUTION: Do not use hot water, detergents, or
4. Dry Thoroughly and Clean Exterior Glass
highly alkaline or caustic cleaning products,
especially those containing hydroxide.
After washing and rinsing, dry thoroughly with a
CAUTION: If using a pressure washer, maintain a
chamois. If necessary, dry the brakes by going on a
distance of at least 12" (30 cm) between the
short drive and applying the brakes multiple times.
nozzle and the surface of Model X. Avoid aiming
the water jet directly at parking sensors (if
Clean windows and mirrors using an automotive glass
equipped). Keep the nozzle moving and do not
cleaner. Do not scrape, or use any abrasive cleaning
concentrate the water jet on any one area.
fluid on glass or mirrored surfaces.
CAUTION: Do not aim water hoses directly at
windows, door, or hood seals or at electronic
modules or exposed cabling.
196
Cleaning
CAUTION: To avoid corrosive damage that may
Airbags
not be covered by the warranty, rinse away any
road salt from the underside of the vehicle, wheel
Do not allow any substance to enter an airbag cover.
wells, and brakes. After cleaning the vehicle, dry
This could affect correct operation.
the brakes by going on a short drive and applying
the brakes multiple times.
Dashboard and Plastic Surfaces
CAUTION: Avoid using tight-napped or rough
cloths, such as washing mitts. A high-quality
microfiber cleaning cloth is recommended.
Do not polish the upper surfaces of the dashboard.
Polished surfaces are reflective and could interfere with
CAUTION: If washing in an automatic car wash, use
your driving view.
touchless car washes only. These car washes have
no parts (brushes, etc.) that touch the surfaces of
Model X. Some touchless car washes use caustic
Seats
solutions that, over time, can cause discoloration
of decorative exterior trim. Avoid exposure to
Wipe spills and chemical residues from interior surfaces
soaps and chemicals above pH 13. If unsure, check
as soon as possible using a soft cloth moistened with
the product label or ask the staff at the car wash.
warm water and non-detergent soap. Wipe gently in a
Damage caused by improper washing is not
circular motion. Then wipe dry using a soft, lint-free
covered by the warranty.
cloth.
CAUTION: If washing in an automatic car wash,
Although seating surfaces are designed to repel stains,
make sure the vehicle is locked. In addition, avoid
using controls on the touchscreen that can result
Tesla recommends regular cleaning to maintain
in accidentally opening doors or trunks while the
performance and an as-new appearance. Promptly treat
dye transfer from clothing, such as indigo-dyed denim.
vehicle is being washed. Any damage caused is
Avoid contact with harsh chemicals, including certain
not covered by the warranty.
cosmetics. Never use cleaners containing alcohol or
CAUTION: Ensure the wipers are off before
bleach. Spot-test cleaners on an inconspicuous area
washing Model X to avoid the risk of damaging the
before applying to visible surfaces.
wipers.
CAUTION: Do not use chemical based wheel
If equipped with leather seats, note that leather is prone
to dye-transfer which can cause discoloration,
cleaners or pre-wash products. These can damage
particularly on light colored leather. White and tan
the finish on the wheels.
leather is coated with an anti-soiling treatment. Using
WARNING: Never spray liquid at a high velocity
detergents or commercially available leather cleaners
(for example, if using a pressure washer) towards
and conditioners is not recommended because they can
the charge port while Model X is charging. Failure
discolor or dry out the leather.
to follow these instructions can result in serious
injury or damage to the vehicle, charging
Vacuum cloth seats as needed to remove any loose dirt.
equipment, or property.
CAUTION: Aftermarket, non-Tesla seat covers may
inhibit the sensitivity of a seat's occupancy sensors
Cleaning the Interior
and may cause staining or damage.
Frequently inspect and clean the interior to maintain its
CAUTION: The front seats are equipped with
appearance and to prevent premature wear. If possible,
microphones (see Active Road Noise Reduction on
immediately wipe up spills and remove marks. For
page 30) that must not be exposed to liquids. To
general cleaning, wipe interior surfaces using a soft cloth
prevent damage to these microphones when
(such as microfiber) dampened with a mixture of warm
cleaning, do not over-saturate the area of the seats
water and mild non-detergent cleaner (test all cleaners
where these microphones are located.
on a concealed area before use). To avoid streaks, dry
immediately with a soft lint-free cloth.
Carpets
Interior Glass
Avoid over-wetting carpets. For heavily soiled areas, use
a diluted upholstery cleaner.
Do not scrape, or use any abrasive cleaning fluid on
glass or mirrored surfaces. This can damage the
Seat Belts
reflective surface of the mirror and the heating elements
in the rear window.
Extend the belts to wipe. Do not use any type of
detergent or chemical cleaning agent. Allow the belts to
dry naturally while extended, preferably away from
direct sunlight.
Maintenance
197
Cleaning
Door Seals
• Filling compounds that fill scratches and reduce their
visibility.
Wipe door seals with a damp cloth to remove any
• Wax to provide a protective coating between the
debris. Excessive debris on the door seals can cause
paint and environmental elements.
paint damage when contacting surrounding surfaces.
Avoid using alcohol wipes or any chemical products that
Regularly inspect the exterior paint for damage. Treat
can potentially deteriorate the coating on the door seals.
minor chips and scratches using a paint touch-up pen
(available for purchase from Tesla). Use the touch-up
pen after washing but before polishing or waxing.
Touchscreen, Rear Touchscreen, and
Instrument Panel
Repair rock chips, fractures or scratches. Refer to
Clean the touchscreen and instrument panel using a soft
more information on repair locations and available
lint-free cloth specifically designed to clean monitors
services.
and displays. Do not use cleaners (such as a glass
cleaner) or alcohol-based gel products (such as hand
CAUTION: Do not use cutting pastes, color
sanitizer) and do not use a wet wipe or a dry statically-
restoration compounds, or polishes containing
charged cloth (such as a recently washed microfiber). To
harsh abrasives. These can scour the surface and
wipe the touchscreen without activating buttons and
permanently damage the paint.
changing settings, you can enable Screen Clean Mode.
CAUTION: Do not use chrome polish or other
Touch Controls > Display > Screen Clean Mode. The
abrasive cleaners.
display darkens to make it easy to see dust and
smudges. To exit Screen Clean Mode, press and hold
HOLD TO EXIT.
Using a Car Cover
To preserve the cosmetic appearance of the body when
Chrome and Metal Surfaces
Model X is not being used, use a genuine Tesla car cover.
Car covers can be purchased from Tesla. See Parts and
Polish, abrasive cleaners, alcohol-based gel products
Accessories on page 205.
(such as hand sanitizer), and hard cloths can damage
the finish on chrome and metal surfaces.
Cautions for Interior Cleaning
CAUTION: Using solvents (including alcohol),
alcohol-based gel products (such as hand
sanitizer), bleach, citrus, naphtha, or silicone-based
products or additives on interior components can
cause damage.
CAUTION: Statically-charged materials can cause
damage to the touchscreen or instrument panel.
WARNING: If you notice any damage on an airbag
or seat belt, contact Tesla immediately.
WARNING: Do not allow any water, cleaners, or
fabric to enter a seat belt mechanism.
WARNING: Exposure to chemical cleaners can be
CAUTION: Use only a Tesla-approved car cover
hazardous and can irritate eyes and skin. Read and
when Model X is plugged in. Using a non-Tesla car
observe the instructions provided by the
cover can prevent the Battery from being
manufacturer of the chemical cleaner.
adequately cooled during charging.
Polishing, Touch Up, and Body
Floor Mats
Repair
To extend the life of your carpet and make them easier
To preserve the cosmetic appearance of the body, you
to clean, use genuine Tesla floor mats (see Parts and
can occasionally treat the paint surfaces with an
Accessories on page 205). Maintain floor mats by
approved polish containing:
regularly cleaning them and checking that they are
properly attached. Replace floor mats if they become
excessively worn.
• Very mild abrasive to remove surface contamination
without removing or damaging the paint.
198
Cleaning
WARNING: To avoid potential interference with a
foot pedal, ensure that the driver’s floor mat is
securely fastened, and never place an additional
floor mat on top of it. Floor mats should always
rest on top of the vehicle carpeting surface and
not on another floor mat or other covering.
Maintenance
199
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