Skoda Enyaq (2021 year). Manual in english — page 2
Correct and safe › After an accident
31
Operation
After an accident
Manual call
What to do after an accident
The emergency button is located
Where possible, please observe the following instructions:
below the cap with the icon
› Switch o the ignition.
› To open the cap, press on it.
› Turn on the hazard warning lights.
› To close the cap, press on it until it
› Put on the reflective vest.
clicks into place.
› Set up the warning triangle to warn other road users.
› Stay at a safe distance from the vehicle, along with any pas-
sengers.
› Report the accident to the emergency services and inform
them that it concerns a vehicle with a high-voltage battery.
› Wait for the emergency services to arrive.
› Press and hold the
button un-
der the flap.
If the airbags or the belt tensioners trigger in the event of an
› Confirm the connection to the
accident, the high-voltage system is automatically deactivated
emergency call centre in the Info-
at the same time.
tainment screen.
Safety systems
› To cancel the connection to the
After an accident, the safety systems of the vehicle, e.g. seat-
emergency call centre before
belts and airbag system, may be out of action.
starting the call, press the
but-
ton again or confirm the cancella-
▶ Have the vehicle's safety systems checked by a specialist ga-
rage, even if no load or trip has occurred.
tion of the connection in the Info-
tainment screen.
▶ Have damaged, loaded or triggered components of the safety
systems replaced by a specialist garage.
Starting a manual conversation can then be used, for example, if
you also report an accident in which you are not directly in-
What to do in the event of a fire
volved.
Where possible, please observe the following instructions:
› Switch o the ignition.
› Turn on the hazard warning lights.
› Put on the reflective vest.
› Set up the warning triangle to warn other road users.
32
Correct and safe › After an accident
› Stay at a safe distance from the vehicle, along with any pas-
sengers.
› Report the fire to the emergency services and inform them
that it concerns a vehicle with a high-voltage battery.
› Wait for the emergency services to arrive.
WARNING
▶ Do not try to extinguish the fire yourself.
▶ Do not stand close to the burning vehicle.
Keys, locks and alarm system › Key
33
Keys, locks and alarm system
Removing the key bit
› Press securing tab A . The pendant
Key
part B of the key bit folds out.
Key Overview
› Press the securing tab A again.
Locking the vehicle
› Remove the key bit.
Operating the boot lid
Unlocking the vehicle
A
Battery status warning light
B
Locking tab for removal of the
key bit
NOTICE
▶ Protect the key from moisture and strong vibrations.
▶ Keep the grooves in the key clean.
The e ective range of the key signal is about 30 m. The ef-
fective range can be reduced, e.g. due to signal interference
from other transmitters.
Troubleshooting
The battery in the key is almost empty
▶ After pressing a button on the key, the warning light does not
flash.
Or:
34
Keys, locks and alarm system › Key
▶
A message stating it is necessary to change the battery will be
› Remove the key bit and partially
displayed.
insert it into the opening.
› Replace the battery » page 34.
› Press down on the key fob to re-
lease the top cover.
The vehicle cannot be unlocked or locked with the remote
control
There may be the following reasons:
▶ The battery in the key is empty.
› Replace the battery » page 34.
▶ The key is not synchronized.
› Open the battery cover.
Synchronize the key as follows:
› Press any button on the key.
› Unlock the door within 1 minute with the key via the locking
cylinder » page 37.
If necessary, the key must be synchronized if a favoured but-
ton on the key has been repeatedly pressed outside of the e ec-
tive range of the remote control.
Changing the key battery
› Insert a thin screwdriver into the
recess A and remove the battery.
The new battery must comply with the specification of the origi-
› Press any button on the remote
nal battery.
key to reset the key.
› Insert the new battery.
› Fit the battery cover and press un-
til it clicks into place.
Keys, locks and alarm system › Central locking
35
WARNING
The SAFE function is activated when the vehicle is locked from
Risk of death!
the outside.
If the battery is swallowed, serious or even fatal injuries can re-
In the display of the instrument cluster after the ignition is
sult from burns in the digestive tract.
switched o , a message regarding the SAFE function is dis-
▶ Always keep children away from the vehicle key and batteries.
played.
▶ If the battery is swallowed, seek medical help immediately.
DANGER
Risk of death!
▶ No people are allowed in the locked vehicle with the SAFE
Central locking
function.
Functionality
Turn off the SAFE function
Central locking system
▶ By double locking within 2 seconds.
The system simultaneously unlocks and locks all doors, the
Or:
charging socket cover and the boot lid.
▶ Together with the deactivation of the interior monitor-
Unlock indicator: double flashing of the indicator lights.
ing » page 40, Settings.
Lock indicator: single flashing of the indicator lights.
The warning light in the driver's door will flash for about 2 sec-
onds in quick succession after the vehicle is locked, then goes
The warning light in the driver's door will flash for about 2 sec-
out and starts flashing regularly at longer intervals after about
onds in quick succession after the vehicle is locked, then it will
start flashing regularly at longer intervals.
30 secs.
When the SAFE function is switched o , the door can be opened
If no door is opened within 45 seconds after unlocking, the
vehicle automatically locks again.
from the inside by pulling once on the opening lever.
If the handle of the boot lid is not pressed within 120 s, the lid
The SAFE function is switched on again after unlocking and
automatically locks again.
locking the vehicle.
SAFE function
Depending on the equipment, the central locking system can in-
Operation
clude the SAFE function.
Ways in which central locking operates
The SAFE function prevents the doors from opening from the
inside once the vehicle is locked.
Depending upon vehicle equipment:
▶ Key » page 33
▶ Keyless locking (KESSY)» page 37.
36
Keys, locks and alarm system › Central locking
▶
Central locking button
Doors on one side of the vehicle
Using the button on the key, the doors on the driver’s side and
Lock/unlock using the central locking button
the battery charging flap are unlocked.
› The button in the middle part of the control panel.
In vehicles equipped with a keyless locking system, the doors on
The symbol in the button comes on when locked.
the passenger’s side near to which the key is located and the
The button locks/unlocks all of the doors and the boot lid.
fuel filler flap are unlocked by touching the door handle.
The vehicle is also unlocked when a door is opened from the in-
When unlocked again, the other doors and the boot lid are un-
side.
locked.
WARNING
A locked vehicle with a central locking button makes it dicult
Troubleshooting
for responders to enter the vehicle in an emergency.
Central locking fault
▶ The warning light in the driver's door first flashes for 2 secs in
Setting the unlocking and locking function
quick succession.
▶ Then it lights up continuously.
› In the Infotainment system, select the menu
Out-
side .
▶ After 30 secs, it flashes slowly.
› By moving your finger sideways, choose the screen with the
› Seek the help of a specialist garage.
menu item Central locking .
› Select Central locking .
All doors
Unlocking of all doors, the boot lid and the battery charging flap.
Single door
Using the button on the key, the driver's door and the battery
charging flap are unlocked.
In vehicles equipped with a keyless locking system, the door
near to which the key is located and the battery charging flap
are unlocked by touching the door handle.
When unlocked again, the other doors and the boot lid are un-
locked.
Keys, locks and alarm system › Keyless locking (KESSY)
37
Mechanically unlocking and locking the door
Locking the door without the lock cylinder
Unlocking and locking the door with the lock cylinder
Remove the cover
› Pull the handle on the front left
door and hold it in place.
› Insert the key bit into the recess
on the underside of the cover.
› Lift the cover in the direction of
the arrow.
› Release the door handle.
› Open the door.
› For vehicles with a panel over the opening, remove the panel.
Locking and unlocking
› Insert the key or a flat-head screwdriver into the slot.
› Insert the removed key bit with
the pendant facing downwards in-
› Turn the key or flat-head screwdriver towards the outside of
the vehicle (spring-loaded position).
to the lock cylinder, then unlock or
lock it.
After closing, the door is locked.
Install cover
› Pull on the door handle and hold it.
Keyless locking (KESSY)
› Replace the cover.
› Release the door handle.
Usage
The keyless locking system, KESSY, enables unlocking and lock-
ing of the vehicle without actively using the remote control key.
Operation
Keep the key with you when unlocking and locking.
38
Keys, locks and alarm system › Keyless locking (KESSY)
The sensors on the handle are intended to be operated with bare
Protection against inadvertently locking the key in the vehicle
hands, e.g. wearing gloves may a ect the function of the sen-
If the key is locked inside the vehicle, the vehicle will unlock it-
sors.
self automatically. If no door is opened within 45 seconds, the
vehicle automatically locks again.
The recess on the door handle is also present on vehicles
without the keyless locking system.
If the key is locked in the luggage compartment, the luggage
compartment lid can be opened within 2 minutes.
Release
› Grab the door handle.
› Open the door.
Settings
Deactivate keyless locking
›
Lock the vehicle with the button on the key.
› Within 5 s, touch the sensor on the door handle with your fin-
ger.
Deactivation is confirmed by a single flash of the direction indi-
cators.
› To check the deactivation, wait at least 10 seconds and then
Lock
pull the door handle.
› Touch the sensor.
The door must remain locked.
After locking, it is not possible to
Keyless locking is automatically activated once again after the
unlock within 2 seconds by touch-
vehicle is unlocked.
ing the door handle. This can be
Permanently deactivate keyless locking
used to check whether the vehicle
› In the Infotainment system, select the menu
Out-
is locked.
side .
› By moving your finger sideways, choose the screen with the
menu item Central locking .
› Select Central locking Keyless Access .
Unlocking the boot lid
› Press the handle of the boot lid.
Keys, locks and alarm system › Alarm system
39
Activate / deactivate automatic unlocking when the key ap-
Alarm system
proaches the vehicle
› In the Infotainment system, select the menu
Out-
Functionality
side .
The alarm system triggers audible and visual signals during a
› By moving your finger sideways, choose the screen with the
break-in or towing attempt.
menu item Central locking .
The alarm system is activated automatically approximately 30
› Select Central locking Unlock the vehicle when approaching .
seconds after the vehicle is locked.
If the vehicle is not unlocked for a longer period of time, the
The alarm system is automatically deactivated after the vehicle
function can be deactivated automatically.
is unlocked.
If single door locking or unlocking of the doors on one side of
the vehicle is set, there is no vehicle unlocking when the key ap-
Alarm triggering
proaches the rear of the vehicle.
The activated alarm system triggers an alarm when one of the
following events occurs:
▶
Opening the front flap
Troubleshooting
▶ Opening the boot lid
The vehicle cannot be unlocked or locked using the sensors
▶ Opening the door
on the handle
▶ Manipulation of the ignition lock
› Lock or unlock the vehicle with the button on the key.
▶ Towing the vehicle
› Then try to unlock or lock the vehicle using the sensors on the
▶ Movement in the vehicle
handle.
▶ Sudden and significant voltage drop of the electrical system
› If keyless locking does not work, seek the help of a specialist
▶ Uncoupling the trailer
garage.
▶ Opening the door unlocked via the lock cylinder
If the vehicle is not unlocked for a longer period of time, the
Switching off the triggered alarm
function can be deactivated automatically.
›
Unlock the vehicle.
When the ignition was switched on, no key was found
Or:
illuminates
Message that no key was found in the vehicle
› Turn on the ignition.
› Insert the key into the vehicle.
40
Keys, locks and alarm system › Alarm system
Operating conditions
› By moving your finger sideways, choose the screen with the
menu item Central locking .
For the correct functioning of the alarm system, all windows
› Select Central locking and deactivate the interior monitoring by
must be closed.
moving the slider to the left.
A trailer is integrated into the alarm system under the following
The deactivated functions are reactivated after the vehicle is un-
conditions:
locked and locked again.
✓ The vehicle is factory-fitted with a towing device.
Deactivation is to be carried out if the vehicle is, for example,
✓ The trailer is electrically connected to the vehicle via the
towed or transported.
trailer socket.
After switching o the ignition, a menu is displayed on the In-
✓ The trailer is not equipped with LED taillights.
fotainment screen, showing where the interior monitoring can
If the electrical connection to the trailer is interrupted on a vehi-
be deactivated.
cle with an activated alarm system, warning signals are trig-
gered.
Disable the alarm before connecting or disconnecting a trail-
er.
Settings
The following functions of the alarm system can be deactivated
at the same time:
▶ Interior monitoring
▶ Towing protection
Deactivation will also switch o the SAFE function » page 35,
Functionality.
Deactivation
▶ By double locking within 2 seconds.
Or:
▶ In the Infotainment system, in the menu:
Outside.
Doors, windows and boot lid › Doors
41
Doors, windows and boot lid
Child safety lock on the rear doors
Doors
Operation
The child lock prevents the rear doors from being opened from
Opening/closing the door
the inside.
Opening from the outside
Switching on and off
› Unlock the vehicle and pull on the
door handle.
Opening from the inside
› Turn the child lock with the vehicle key or a flat-head screw-
› Pull the door opening lever and
driver.
push the door away from you.
A Child lock switched o
B Child lock switched on
Closing from the inside
› Grasp the pull handle and close the door.
42
Doors, windows and boot lid › Window - with electrical operation
Electrically operated child lock
tomatically close the windows by pulling the button all the way.
The force limiter is, however, switched on.
› Press the left button to switch
on/o the child lock in the left rear
The force limiter is only not operational if you attempt to close
door.
the window again within the next 10 seconds - the window will
now close with full force! If you wait longer than 10 seconds, the
› Press the right button to switch
force limiter is switched on again.
on/o the child lock in the right
rear door.
CAUTION
Risk of injury!
The fact that the child lock is
▶ Close the windows carefully, even though they have a force
switched on can be seen by the illu-
limiter.
minated displayed in the button.
After switching on the child lock the
electric window is also blocked in the respective door.
Overview of the operating buttons on the driver's door
Window - with electrical operation
What you should be mindful of
Force limiter
To reduce the risk of pinch injuries when closing the windows,
the vehicle has a force limiter.
If there is an obstacle, the window closing process is stopped
and the pane retracts by several centimetres.
If the obstacle prevents it from being closed for the next 10 sec-
Depending upon vehicle equipment:
onds, the closing process is interrupted once again and the win-
dow goes down by several centimetres.
A
Front left window
B
Front right window
If you attempt to close the window again within 10 seconds of
the window being moved down for the second time, even
C
Rear left window
though the obstacle was not yet been removed, the closing
D
Rear right window
process is only stopped. During this time, it is not possible to au-
E
Deactivation/activation of the buttons in the rear doors
Doors, windows and boot lid › Window - with electrical operation
43
F
Deactivation/activation of the key in the left rear door (part
After switching o the ignition, the windows can still open
of the child safety lock with electric operation) » page 41,
and close for about 10 minutes so long as none of the doors are
Operation
opened.
G
Deactivation/activation of the key in the right back door
Open all of the windows at the same time
(part of the child safety lock with electric opera-
› Press and hold the button on the key.
tion) » page 41, Operation
Or:
› Turn o the ignition, open the driver's door, and hold down the
Operation
driver's window button until it stops.
Close all of the windows at the same time
When the windows are open, irritating noises may occur at
› Press and hold the button on the key.
certain speeds.
Or:
Opening
› Press the corresponding button slightly downwards and hold it
› Turn o the ignition, open the driver's door, and pull upwards
until the window has reached the desired position.
on the driver's window button until it stops.
Or:
Or:
› Press the corresponding button until it stops; the window
› For vehicles with a keyless locking system, hold one finger on
opens automatically. Pressing the button again will stop the
the sensor on the outside of the handle on the front door.
opening process.
Closing
Settings
› To close, pull gently upwards on the top edge of the corre-
sponding button and hold until the window has reached the
The window operation is set in the following menu in the Info-
desired position.
tainment system
Outside.
Or:
› By moving your finger sideways, choose the screen with the
window operation menu item.
› Pull the corresponding button until it stops; the window closes
› Select the menu item for window operation.
automatically. By pressing the button again, the closing proc-
ess is stopped.
44
Doors, windows and boot lid › Sliding/tilting roof
Troubleshooting
If the obstacle is not removed, the force limit is disabled when
you try to close again by moving and holding a finger in the
The window regulator has stopped working after repeated
closed direction (if the time span between the closing attempts
opening and closing
is less than 5 s). The sliding/tilting roof will then close with full
The window regulator mechanism could have overheated.
force.
› Allow the window regulator mechanism to cool down.
CAUTION
The window operation does not work after disconnecting the
Risk of injury!
12 volt vehicle battery
▶ Close the sliding/tilting roof carefully, even though there is a
› Enable window operation » page 44.
force limiter.
NOTICE
▶ During winter time, if necessary, remove any ice and snow
Activation after disconnecting the 12-volt vehicle
around the area of the sliding/tilting roof before opening.
battery
▶ Always close the sliding/tilting roof before disconnecting the
Activate automatic window operation
12 volt vehicle battery.
› Turn on the ignition.
› Pull the corresponding button upwards and the window
Operating conditions
closes.
› Release the button.
✓ Ignition is switched on.
› Pull up the respective button and hold for 1 second.
✓ The outside temperature is higher than -20 °C (applicable for
the opening of the sliding/tilting roof).
Sliding/tilting roof
What you should be mindful of
To reduce the risk of pinch injuries when closing the tilt/slide
sunroof, the vehicle has a force limiter.
If the operation is activated in the closed direction and the clos-
ing process is hindered by an obstacle, the movement of the
glass pane is stopped and the pane moves back a few centime-
tres.
Doors, windows and boot lid › Sunblind - with electrical operation
45
Operation
After switching o the ignition, the sliding / tilting roof can
be operated for about 10 minutes as long as none of the doors
Opening
are opened.
› Move backwards using your finger.
Comfort operation of the tilting/sliding sunroof
The comfort operation makes it possible to lock the sliding/tilt-
ing roof with the key if necessary.
› Press and hold the button to turn it off.
› Press and hold the button to close it.
On vehicles with a keyless locking system, it is possible to close
the sliding/tilting roof via the sensor in the door handle of the
front door.
› Hold one finger on the sensor on the outside of the handle on
Closing
the front door » page 37.
› Move forwards using your finger.
Sunblind - with electrical operation
Operation
Opening
› Move backwards using your finger.
Stop/restore the movement of the sliding/tilting roof
› To stop the movement of the sliding/tilting roof, press
› To restore the movement of the sliding/tilting roof, move your
finger in the desired direction.
Open/slide back the sliding/tilting roof
› To open or slide back the sliding/tilting roof, press
46
Doors, windows and boot lid › Sun protection roller blinds for the rear door panes
Closing
Sun protection roller blinds for the rear door
› Move forwards using your finger.
panes
Operation
Stop/restore the movement of the roller blind
› To stop the movement of the roller blind, press
› To restore the movement of the roller blind, move your finger
in the desired direction.
Brightness protection
› Pull out the sun protection blind by the handle and hang it into
the holder A .
Rolling up
› Remove the sun protection blind from the holder at the handle
and let it roll in slowly.
Doors, windows and boot lid › Sun visors
47
Sun visors
Operation
Folding up and folding down
Opening
› Press the handle and lift the lid.
The option to open by pressing the handle is deactivated once a
1
Swivel the front visor towards the windscreen
speed of 5 km/h is reached. This is activated again after the ve-
2
Swivel the visor towards the door
hicle has stopped and a door is opened.
CAUTION
Closing
Objects attached to the sun visors can restrict the view to the
› Grasp the fixture A and pull the lid
outside.
down.
In the event of sudden braking or an impact, these can also
cause injuries.
▶ Do not attach anything to the sun visor.
Boot lid - with manual operation
What you should be mindful of
NOTICE
CAUTION
▶ Do not attach a bike rack to the tailgate.
Danger of opening the tailgate while driving!
▶ Make sure that the latch engages after the flap is closed.
48
Doors, windows and boot lid › Boot lid - with electrical control
Set a delayed lid lock
If the tailgate hits an obstacle when closing, it stops and an
audible signal sounds.
If the lid is unlocked with the
button on the key, the lid is au-
When automatically closing the tailgate, e.g. under the
tomatically locked again after closing.
weight of snow, a broken beep sounds.
The period after which the lid is locked automatically can be ex-
The rear parking light flashing twice indicates that the flap is
tended by a specialist garage.
closed.
Handle in the tailgate
Boot lid - with electrical control
› Press the handle to open, close or
What you should be mindful of
stop the movement of the tailgate.
The option to open by pressing the
NOTICE
handle is deactivated once a speed
▶ Do not attach a bike rack to the tailgate.
of 5 km/h is reached. This is activa-
ted again after the vehicle has stop-
ped and a door is opened.
Operation
CAUTION
Risk of injury!
Button in the tailgate
▶ Only operate the tailgate when there is nobody or no objects
in the swivel area.
› Press the button to open, close or
stop the movement of the tailgate.
CAUTION
Danger of opening the tailgate while driving!
▶ Make sure that the latch engages after the flap is closed.
NOTICE
▶ Do not manually close the tailgate when moving.
▶ Before operating the tailgate, check that there are no objects
in the swivel area that could damage the tailgate. Also check
that there are no objects within the immediate vicinity of the
vehicle that could damage the vehicle interior and the trans-
ported objects.
Doors, windows and boot lid › Boot lid - with electrical control
49
Button in the door
Settings
› To open the tailgate, pull and hold
Set the uppermost position of the tailgate and store it
the button until the tailgate starts
It makes sense to set the top position of the tailgate, e.g. setting
to open.
for the opening of the tailgate in a limited space due to the ga-
› To close the tailgate, pull and hold
rage height.
the button until the tailgate is fully
› Stop the tailgate in the desired position.
closed.
› Press the button and hold down on the lower edge of the
› To stop the movement of the tail-
tailgate until an audible signal sounds.
gate, pull or release the button.
Re-adjusting the top starting position of the tailgate
›
Carefully raise the tailgate manually to the limit.
Button on the key
› Press the button and hold down on the lower edge of the
› Press the
button to open, close
tailgate until an audible signal sounds.
or stop the movement of the tail-
gate.
Troubleshooting
The option to lock exists only on ve-
hicles with a keyless locking system.
The tailgate does not react to the opening signal
The key must not be in the vehicle
› There is a possible obstacle, e.g. snow; remove it.
and must be at a distance of max. 2
Or:
m from the tailgate.
›
Press the handle in the tailgate and lift the lid.
Or:
The tailgate can also be closed by pulling it briefly down-
›
Mechanically unlock the flap » page 51.
wards.
The tailgate does not react to the closing signal
› Close the tailgate manually.
NOTICE
▶ Close the tailgate slowly, push down the tailgate and push in
the lock on the centre of the rear edge of the tailgate.
50
Doors, windows and boot lid › Electrically operated contactless boot lid
Electrically operated contactless boot lid
Display of the opening/ closing process
The rear turn signal lights light up when the lid is opened and
Operating conditions
closed. When you close the lid, audible signals are additionally
sounded.
✓ Ignition o .
✓ You have the vehicle key with you.
Stopping/ restoring lid movement
The lid movement can be stopped by a rapid swinging motion
✓ No trailer or other accessory is connected to the trailer sock-
with your foot. Lid movement is restored by a subsequent
et.
swinging motion with your foot.
Operation
Restriction
Opening/closing the lid
The system function may be restricted in the following cases:
▶ Downpour
▶ Dirty rear bumper
Settings
Activating and deactivating
The function is activated and deactivated in the following menu
in the Infotainment
Outside.
› By moving your finger sideways, choose the screen with the
menu item “Easy Open” .
› Stand in the middle behind the bumper.
› Select “Easy Open” .
› Move one foot quickly under the bumper and remove it again.
We recommend that the function is deactivated in the following
If the lid doesn’t move, wait a few seconds and repeat the swing
cases:
motion.
▶ Installation of a roof rack
▶ Coupling a trailer or another accessory to the hitch
▶ Car wash
▶ Maintenance and repair work in the back of the vehicle
Doors, windows and boot lid › Unlocking the boot lid
51
Unlocking the boot lid
Seats, steering wheel and mirror
Release
Front seat - with manual operation
If the boot lid does not open, it can be unlocked manually by the
Controls on the seat
following procedure.
› Insert a screwdriver into the open-
ing in the panel.
› Release the tailgate by moving it in
the direction of the arrow.
A
Adjusting the seat in the longitudinal direction - after releas-
ing the operating lever, the lock must audibly click into place
B
Adjusting the height
C
Adjusting the angle of the backrest - do not lean against the
backrest during adjustment
D
Adjusting the lumbar support: Extent of the curvature
After a certain time, play can develop within the adjustment
mechanism of the backrest angle.
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