Infiniti EX35. Manual — part 278
AV
MULTI AV SYSTEM SYMPTOMS
AV-893
< SYMPTOM DIAGNOSIS >
[BOSE AUDIO WITH NAVIGATION]
C
D
E
F
G
H
I
J
K
L
M
B
A
O
P
RELATED TO RGB IMAGE
Trouble diagnosis chart by symptom
RELATED TO VOICE CONTROL
Trouble diagnosis chart by symptom
Symptoms
Check items
Probable malfunction location / Action to
take
The malfunction is detected in the sonar in-
dicator
(Always displayed in red)
The malfunction is detected in only 1 indica-
tor
(Always displayed in red)
• Corner sensor malfunction in corre-
sponding area
• Corner sensor harness circuit in corre-
sponding area
Perform CONSULT-III self-diagnosis of
sonar system. Refer to
The malfunction is detected in all 4 indicators
(Always displayed in red)
• Corner sensor ground circuit.
Perform CONSULT-III self-diagnosis of
sonar system. Refer to
• Sonar control unit power supply and
ground circuits.
• AV communication circuits.
Perform CONSULT-III self-diagnosis of
multi AV system. Refer to
.
The sonar indicator is normal, but the buzz-
er does not sound
The buzzer is turned ON when performing
“Buzzer” in “Active test” of “Sonar”.
Replace sonar control unit. Refer to
The buzzer is not turned ON when perform-
ing “Buzzer” in “Active test” of “Sonar”.
Symptoms
Check items
Possible malfunction location / Action to take
RGB image is not shown.
• All RGB images are not shown.
• “MULTI AV” is displayed on system se-
lection screen when the CONSULT-III
is started.
Perform CONSULT-III self-diagnosis.
Refer to
AV-498, "CONSULT-III Function (MULTI AV)"
.
• All RGB images are not shown.
• “MULTI AV” is not displayed on system
selection screen when the CONSULT-
III is started.
AV control unit power supply and ground circuit malfunc-
tion.
Refer to
AV-544, "AV CONTROL UNIT : Diagnosis Proce-
.
Color of RGB image is not
proper.
Light blue (Cyan) tint.
RGB signal (R: red) circuit malfunction between AV con-
trol unit and display unit.
Refer to
Purple (Magenta) tint.
RGB signal (G: green) circuit malfunction between AV
control unit and display unit.
Refer to
Screen looks yellowish.
RGB signal (B: blue) circuit malfunction between AV con-
trol unit and display unit.
Refer to
RGB screen is rolling.
—
RGB synchronizing signal circuit malfunction between AV
control unit and display unit.
Refer to
AV-894
< SYMPTOM DIAGNOSIS >
[BOSE AUDIO WITH NAVIGATION]
MULTI AV SYSTEM SYMPTOMS
RELATED TO AUDIO
Trouble diagnosis chart by symptom
RELATED TO iPod
®
Trouble diagnosis chart by symptom
Connect another iPod
®
and check if the symptom is reproduced or not. If the symptom is reproduced, diag-
nose the vehicle. If no malfunction is detected, replace the iPod harness.
NOTE:
Symptoms
Check items
Probable malfunction location
The voice cannot be controlled
even if the voice control screen
is displayed.
Voice sounds at “Voice Microphone Test”
of Confirmation/Adjustment mode.
AV control unit malfunction.
Replace AV control unit. Refer to
.
Voice does not sound at “Voice Micro-
phone Test” of Confirmation/Adjustment
mode.
Microphone circuit malfunction.
Refer to
.
The voice cannot be controlled
(Voice control screen is not dis-
played).
Steering switch “SOURCE”, “MENU UP”,
“MENU DOWN”, “ENTER” operates, but
“
” does not operate.
Steering switch malfunction.
Replace steering switch.
Steering switch's “SOURCE”, “MENU
UP”, “MENU DOWN”, “
”, “ENTER”
does not operate.
Steering switch signal A circuit malfunction.
Refer to
.
All steering switches do not work.
Steering switch signal GND circuit malfunction.
Refer to
.
Symptoms
Check items
Possible malfunction location / Action to take
The disk cannot be removed.
—
Disk eject signal circuit malfunction between AV control
unit and preset switch.
Refer to
.
Audio sound is not heard.
No sound from all speakers.
• Amp. ON signal circuit.
• BOSE amp. power supply and ground circuits.
AV-546, "BOSE AMP. : Diagnosis Procedure"
Sound is not heard from woofer.
• Woofer power supply and ground circuits.
• Sound signal woofer circuits between BOSE amp. and
woofer.
• Woofer amp. ON signal circuit between BOSE amp.
and woofer.
Sound is not heard from center speaker.
Sound signals center speaker circuit.
Sound is heard only from specific places
(RH front, RH rear, LH front and LH rear).
Sound signal circuits of suspect system.
It does not change to “Driver's
Audio Stage” mode.
—
Mode change signal circuit.
Refer to
.
Satellite radio is not received.
There is malfunction in the CONSULT-III
self-diagnosis result.
Perform CONSULT-III self-diagnosis.
Refer to
AV-498, "CONSULT-III Function (MULTI AV)"
.
There is no malfunction in the CON-
SULT-III self-diagnosis result.
Perform the following inspection procedure.
1.
Check satellite radio antenna mounting nut for
looseness.
NOTE:
Tightening torque: 6.5 N·m (0.66 kg-m, 58 in-lb)
2.
Visually check for satellite radio antenna feeder.
3.
Replace the satellite radio antenna (antenna base).
Refer to
4.
Replace the AV control unit.
Refer to
AM/FM radio is not received.
Other audio sounds are normal.
• Antenna amp. ON signal circuit.
• Antenna feeder.
AV
MULTI AV SYSTEM SYMPTOMS
AV-895
< SYMPTOM DIAGNOSIS >
[BOSE AUDIO WITH NAVIGATION]
C
D
E
F
G
H
I
J
K
L
M
B
A
O
P
It is unable to check that between iPod
®
and iPod harness.
RELATED TO STEERING SWITCH
Trouble diagnosis chart by symptom
RELATED TO AUXILIARY INPUT
NOTE:
Check that there is no malfunction of AUX equipment main body before performing a diagnosis.
Trouble diagnosis chart by symptom
Symptoms
Check items
Possible malfunction location / Action to take
The sound of iPod
®
is not
heard.
Other audio sounds are normal.
• iPod sound signal circuits between AV control unit and
iPod adapter.
• iPod sound signal circuits between iPod
®
and iPod
adapter.
It does not change to iPod
mode.
There is malfunction in the CONSULT-III
self-diagnosis.
Perform CONSULT-III self-diagnosis.
Refer to
AV-498, "CONSULT-III Function (MULTI AV)"
.
“iPod is not connected” is dis-
played when it comes to iPod
mode.
Connected to iPod
®
.
iPod connection recognition signal circuit between iPod
®
and iPod adapter.
iPod
®
cannot charge the bat-
tery.
—
iPod battery charge circuit between iPod
®
and iPod
adapter.
The title of music file in the iP-
od
®
is not indicated.
—
Communication circuit between iPod
®
and iPod adapter.
Accessing the iPod
®
is unavail-
able from the vehicle.
Symptoms
Probable malfunction location
None of the steering switch operations work.
Steering switch signal GND circuit malfunction.
Refer to
.
Only specified switch (1) cannot be operated.
Steering switch malfunction.
Replace steering switch.
Steering switch's “SOURCE”, “MENU UP”, “MENU
DOWN”,“
”, “ENTER”switches do not work.
Steering switch signal A circuit malfunction.
Refer to
.
Steering switch's “
”, “VOL UP”, “VOL DOWN”, “
”
switches do not work.
Steering switch signal B circuit malfunction.
Refer to
.
Symptoms
Check items
Probable malfunction location
No voice sound is heard when
AUX mode is selected.
Voice sound is heard when other modes
are selected.
AUX sound signal circuits (auxiliary input jacks to AV
control unit).
Image is not displayed when
AUX mode is selected.
Camera image is displayed.
AUX image signal circuit malfunction.
Refer to
.
AV-896
< SYMPTOM DIAGNOSIS >
[BOSE AUDIO WITH NAVIGATION]
NORMAL OPERATING CONDITION
NORMAL OPERATING CONDITION
Description
INFOID:0000000003160759
• For Navigation system operation information, refer to Navigation system Owner's Manual.
• Vehicle operation information, refer to Owner's Manual.
BASIC OPERATIONS
NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle's battery is dis-
connected or becomes discharged. If this occurs, service the vehicle's battery as necessary and re-enter the
information in the Address Book.
RELATED TO VOICE RECOGNITION
Related to basic operation
Related to item choice
The system should respond correctly to all voice commands without difficulty. If problems are encountered, fol-
low the solutions given in this guide for the appropriate error.
Where the solutions are listed b number, try each solution in turn, starting with number one, until the problem
is resolved.
Symptom
Possible cause
Possible solution
No image is displayed.
The brightness is at the lowest setting.
Adjust the brightness of the display.
The system in the video mode.
Push <DISC-AUX> to change the mode.
The display is turned off.
Push <Day/Night> to turn on the display.
No voice guidance is available. Or
The volume is too high or too low.
The volume is not set correctly, or it is turned off.
Adjust the volume of voice guidance.
Voice guidance is not provided for certain streets
(roads displayed in gray).
This is not a malfunction.
No map is displayed on the screen.
A screen other than map screen is displayed.
Push <MAP>.
The screen is too dim. The move-
ment is slow.
The temperature in the interior of the vehicle is low.
Wait until the interior of the vehicle has
warmed up.
Some pixels in the display are dark-
er or brighter than others.
This condition is an inherent characteristic of liquid
crystal displays.
This is not a malfunction.
Some menu items cannot be se-
lected.
Some menu items become unavailable while the ve-
hicle is driven.
Park the vehicle in a safe location, and
then operate the navigation system.
Symptom
Possible cause
Possible solution
The system does not
recognize your com-
mand.
or
The system recognizes
your command incor-
rectly
The interior of the vehicle is too noisy.
Close the windows or have other occupants quiet.
The volume of your voice is too low.
Speak louder
The volume if your voice is too loud.
Speak softer
Your pronunciation is unclear
Speak clearly
You are speaking before the voice recognition made is
ready
Push and release “
” switch on the steering
switch, and speak a command after the tone
sounds
8 seconds or more have passed after you pushed and
released “
” switch on the steering switch.
Make sure to speak a command within 8 seconds
after you push and release “
” switch on the
steering switch.
Only a limited range of voice commands is usable for
each screen.
Use a correct voice command appropriate for the
current screen
The second of the fan od the air conditioner is too loud.
If the air conditioner is set to “Auto”, the fan speed
is automatically lowered and voice commands
can be recognized more easily.
Lower the fan speed as necessary or set the air
conditioner to “Auto”.
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