Volkswagen Tiguan (2015 year). Instruction — part 5

NOTICE

Never use the gas strut to hold or clamp a load in place. This can damage the rear hatch and
make it impossible to close.

Warning light

Please first read and note the introductory information and heed the WARNINGS

Lights up Possible cause

Proper response

Rear hatch open or improperly closed.

Stop!

Open the rear hatch and then close it again.

OR

icon

appears in

the display

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.

If the rear hatch is not closed properly, the red warning light lights up in the instrument cluster or the
vehicle icon appears in the instrument cluster display showing an open rear hatch.

Depending on your vehicle's equipment and options, the red warning light or icon may still be
displayed even after the ignition is switched off as long as the key has not been taken out of the
ignition. The icon in the instrument cluster display goes out about 15 seconds after the vehicle has
been locked.

WARNING

If the rear hatch is not closed properly, it may open suddenly when the vehicle is moving and
cause severe injuries.

Stop immediately and close the rear hatch.

Always make sure the rear hatch is securely latched after you close it.

Opening the rear hatch

Fig. 33 In the remote control vehicle key: Button to unlock and open the rear hatch.

Fig. 34 Opening rear hatch from the outside.

Please first read and note the introductory information and heed the WARNINGS

Always remove any item(s) being transported on the rear hatch before opening it

⇒

.

Unlocking with the remote control vehicle key

Briefly press the

or button on the remote control vehicle key

⇒

fig. 33

to unlock the rear hatch.

Opening with the button on the rear hatch

Unlock the vehicle or the rear hatch.

Lift the rear hatch slightly at the button

⇒

fig. 34

(arrow)

.

WARNING

Improper or unsupervised unlocking or opening of the rear hatch can cause severe injuries.
Never open the hatch when someone is in the way.

If a bicycle or luggage rack is installed on the rear hatch, it may be hard to see that the

rear hatch is unlatched. An unlatched rear hatch may open suddenly when the vehicle is
moving.

NOTICE

Before opening or closing the rear hatch, make sure there is enough room to do so, as for
example when the vehicle has a trailer or is in a garage.

At temperatures below +32 °F (0 °C), the rear hatch may not open automatically after you unlock

it. It will be necessary to lift it by hand.

Closing the rear hatch

Fig. 35 Opened rear hatch: Recessed grips for closing.

Please first read and note the introductory information and heed the WARNINGS

Closing the rear hatch

Grasp one of the recessed grips in the trim of the rear hatch

⇒

fig. 35

(arrows).

Pull the rear hatch down and close it securely so that the latch engages.
Check the rear hatch to make sure it is securely latched.

Locking the rear hatch

If you unlock the vehicle with the vehicle key, but do not open either a door or the rear hatch in about
the next 30 seconds, the vehicle is automatically locked again. This feature helps prevent you from
leaving the vehicle unlocked unintentionally.

It is only possible to lock the rear hatch when it is securely closed and latched.

The power locking system also locks the rear hatch.
If the rear hatch of a locked vehicle is unlocked with the

button on the remote control vehicle

key, it will lock again right after it is closed.

A closed but unlocked rear hatch automatically locks at speeds about 5 mph (10 km/h).

WARNING

Improper or unsupervised closing of the rear hatch can cause severe injuries. Never close
the hatch when someone is in the way.

Never leave your vehicle unattended or let children play around your vehicle, especially

with the rear hatch left open. A child could crawl into the vehicle and pull the rear hatch shut,
becoming trapped and unable to get out. A closed vehicle can become very hot or very cold
depending on the season. Temperatures can quickly levels that can cause unconsciousness
or death, particularly to small children.

Make sure that the remote control vehicle key is not in the luggage compartment before closing

the rear hatch.

Power windows

Introduction

In this section you’ll find information about:

Opening and closing power windows

Power windows – features

Power window pinch protection

More information:

Volkswagen Information System
Power locking system

WARNING

Improper use of power windows can result in serious personal injury.

Never let anyone get in the way of a power window when closing it.
When locking the vehicle from the outside, make sure that no one, especially children,

remains in the vehicle. The windows will not open in case of an emergency.

Always take the key with you when you leave the vehicle. You can still use the power

windows for several minutes after the ignition is switched off as long as the driver or front
passenger door has not been opened.

Always use the safety switch when children are in the back seat to disable the rear power

windows and keep them from being opened and closed.

NOTICE

If you leave the windows open, rain or other precipitation may enter the vehicle from outside
and can damage the vehicle interior.

Opening and closing power windows

Fig. 36 In the driver door: Switches for front and rear power windows.

Please first read and note the introductory information and heed the WARNINGS

Switches in the driver door

Key to

fig. 36

:

(1)

For the windows in the front doors.

(2)

For the windows in the rear doors.

(3)

Safety switch.

Opening or closing windows

Function

Action

Opening:

Press the

switch.

Closing:

Pull the

switch.

Stopping automatic
window movement:

Press/pull the switch again.

The safety switch

(3)

deactivates the power windows

in the rear doors. The yellow indicator light in the
switch lights up when activated.

The power windows operate only when the ignition is switched on.

You can still use the power windows for several minutes after the ignition is switched off as long as the
driver or front passenger door has not been opened. When the vehicle key has been removed from
the ignition and the driver door has been opened, the power windows cannot be opened or closed.

A separate button for controlling the window is located in the front passenger door.

Power windows – features

Please first read and note the introductory information and heed the WARNINGS

One-touch opening and closing

The one-touch feature automatically opens/closes a power window all the way. The window switch
does not have to be held down/up.

For one-touch closing: Pull the switch for the window up briefly as far as it goes.

For one-touch opening: Press the switch for the window down briefly as far as it goes.

Stopping automatic movement: Pull/press the switch again.

Reactivating the one-touch feature

If the vehicle battery is disconnected or dead and the windows are not completely closed, the one-
touch feature will not work and must be reactivated:

Close all windows and doors.
Pull up the switch for the respective window and hold it for at least 2 seconds in this position.
Release the switch, pull up and hold again. The one-touch feature is now reactivated.

The one-touch feature can be reactivated for one or more windows at the same time.

Convenience closing

The convenience closing feature lets you close the windows and the power sunroof as follows:

On vehicles with Keyless Access, using the door handle sensors

⇒ Power locking system.

From inside the vehicle, pull up and hold the switch for the driver window until all windows and the

sunroof are closed

⇒ Power locking system.

Convenience closing first closes the windows and then the power sunroof. All turn signals blink once
to confirm that the windows and power sunroof are closed.

WARNING

Improper use of power windows can result in serious personal injury.

Never let anyone get in the way of a power window when closing it.
When locking the vehicle from the outside, make sure that no one, especially children,

remains in the vehicle. The windows will not open in case of an emergency.

Always take the key with you when you leave the vehicle. You can still use the power

windows for several minutes after the ignition is switched off as long as the driver or front
passenger door has not been opened.

Always use the safety switch when children are in the back seat to disable the rear power

windows and keep them from being opened and closed.

If the power windows malfunction, the one-touch feature, as well as pinch protection, will not

work properly. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility right
away.

Power window pinch protection

Please first read and note the introductory information and heed the WARNINGS

Pinch protection can help reduce the risk of pinching injuries when closing a power window

⇒

. If

one-touch window closing meets resistance or there is something in the way, the window will stop and
go down again.

Check why the window did not close.
Try one-touch window closing again.
If the window meets resistance a second time, so that it stops and goes back down, one-touch

closing is deactivated for about 10 seconds.

If you pull the power window button up all the way and hold it during this 10 second interval, the

window will close without pinch protection

⇒

.

Closing the window without pinch protection

Try to close the window again within 10 seconds by holding the switch. Pinch protection is

turned off for a short distance in the window track!

If closing takes longer than about 10 seconds, pinch protection is turned on again. The window

stops again if there is resistance.

If the window still will not close, please see an authorized Volkswagen dealer or an authorized

Volkswagen Service Facility.

WARNING

Without pinch protection, power windows will close with enough force to cause serious
personal injury.

Always be careful when closing power windows.
Always make sure that no one is in the way when overriding pinch protection to close

power windows!

Pinch protection cannot prevent fingers or other parts of the body from being pressed

against the window frame; injuries may result.

Pinch protection is also active during convenience closing of the windows and the power sunroof

⇒ Power windows – features.

Power sunroof

Introduction

In this section you’ll find information about:

Opening or closing the power sunroof

Opening or closing the power sunshade

Power sunroof – convenience closing feature

Pinch protection for the power sunroof and the power sunshade

Initializing the power sunroof

More information:

Volkswagen Information System
Power locking system
Roof rack
Emergency closing and opening

WARNING

Improper use of the power sunroof can result in serious personal injury.

Always make sure that no one is in the way of the power sunroof when it is closing.
Always take the key with you when you leave the vehicle.
Never leave children or disabled persons in the vehicle – particularly if they have access

to the vehicle key. Unsupervised use of the remote control vehicle key makes it possible to
lock the vehicle, start the engine, turn on the ignition and operate the sunroof.

You can still open or close the power sunroof for several minutes after you switch off the

ignition, as long as the driver or front passenger door has not been opened.

NOTICE

To help prevent damage, remove ice and snow from the sunroof before opening it in winter

weather.

Always close the sunroof before leaving the vehicle or if it begins raining. If the sunroof is

open, rain could enter the vehicle interior and cause extensive damage to the electrical system.
This could result in further vehicle damage.

Remove leaves and other objects from the sunroof guide rails regularly either by hand or using a

vacuum cleaner.

If the power sunroof malfunctions, pinch protection does not function properly. See an authorized

Volkswagen dealer or an authorized Volkswagen Service Facility.

Opening or closing the power sunroof

Fig. 37 In the headliner: Rotary switch for the power sunroof. A: Turn the rotary switch to slide the sunroof
open or closed. B: Press or pull the switch to tilt open or to close.

Please first read and note the introductory information and heed the WARNINGS

The rotary switch must turned to its home position

(3)

in order to tilt the power sunroof.

Function

Switch position

Action

⇒

fig. 37

A

To open sliding sunroof
fully:

(3)

Turn the switch past position

(2)

and hold it

there until the glass roof moves to the
desired position.

To move the sliding
sunroof to comfort
position:

(2)

Turn the switch to the desired position.

To set an intermediate
position:

(2)

to

(1)

To close the sliding
sunroof fully:

(1)

⇒

fig. 37

B

To tilt open the tilting roof
fully:

(4)

Push the rear part of the switch briefly.

To stop the one-touch
feature:

(4)

or

(5)

Push or pull switch again briefly.

To set an intermediate
position:

(4)

to

(5)

Pull or push the rear part of the switch briefly
until the desired position is reached.

To close fully:

(5)

Pull the rear part of the switch briefly.

The power sunroof only works when the ignition is on. You can still open or close the power sunroof
for several minutes after you switch off the ignition, as long as the driver or front passenger door has
not been opened.

All procedures are interrupted as soon as the rotary switch is operated.

The sunshade opens automatically when the power sunroof opens if the shade was previously
completely closed or in front of the glass roof. The sunshade remains in the previous position and
does not close automatically with the sunroof. The sunshade cannot be closed completely until the
power sunroof is closed.

If your power sunroof will not close properly, do not try to close it yourself, doing so can cause serious
and expensive damage that will not be covered by any Volkswagen Limited Warranty. Special
knowledge and tools are required to close the power sunroof if it will not close on its own. To help
prevent damage to the sunroof, have an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility help you close and repair the power sunroof.

The comfort position

(2)

provides sufficient ventilation without loud wind noise.

Opening or closing the power sunshade

Fig. 38 In the headliner: Buttons for sunshade.

Please first read and note the introductory information and heed the WARNINGS

Function

Response

To open fully (one-touch
feature):

Briefly press the

⇒

fig. 38

(1)

button.

To stop the (one-touch
feature):

Briefly press the

⇒

fig. 38

(1)

button or the

(2)

button.

To set an intermediate
position:

Keep the

⇒

fig. 38

(1)

button or

(2)

button pressed until the position has

been reached.

To close fully (one-touch
feature):

Briefly press the

⇒

fig. 38

(2)

button.

You can still use the sunshade for several minutes after the ignition is switched off as long as the
driver or passenger door has not been opened.

When the power sunroof is completely open the sunshade is automatically moved to a ventilation
position.

When the power sunroof is in the tilt position the sunshade will also open a small gap.

When the power sunroof is open, the power sunshade can only be closed up to the front edge of

the glass roof.

Power sunroof – convenience closing feature

Please first read and note the introductory information and heed the WARNINGS

Convenience closing

The convenience closing feature lets you close the power sunroof as follows:

Turn the vehicle key bit in the lock of the driver door to the closing position and hold it there

⇒

Power locking system. The power sunroof is closed. Release the vehicle key in order to stop the
process.

Vehicles with Keyless Access: hold your finger on the lock sensor surface on the outside of the

door handle for a few seconds until the windows and power sunroof close

⇒ Unlocking or locking the

vehicle with Keyless Access.

Convenience closing first closes the windows and then the power sunroof.

Convenience closing of the power sunroof from the outside leaves the rotary switch in the last

selected position. The switch must be newly positioned when starting to drive again.

If convenience closing of the power sunroof requires removing the cover cap of the lock cylinder

on the driver door, the cover cap must be reinstalled after the vehicle is locked

⇒ Manually unlocking

and locking the driver door.

Pinch protection for the power sunroof and the power sunshade

Please first read and note the introductory information and heed the WARNINGS

Pinch protection can help reduce the risk of pinching injuries when closing the power sunroof and the

sunshade

⇒

. If the power sunroof or the sunshade closing meets resistance or there is something

in the way, the sunroof and sunshade open again immediately.

Check why the power sunroof or the sunshade did not close.
Try to close the power sunroof or the sunshade again.
If the power sunroof or the sunshade still cannot close, the sunroof or sunshade will stop where the

resistance is located. The power sunroof or the sunshade will close the next time without pinch
protection.

Opening and closing the power sunroof without pinch protection

The switch

⇒

fig. 37

must be rotated to the “Closed” position

(1)

A.

Power sunroof: Within 5 seconds after the pinch protection was triggered, pull the rear part of the

switch

⇒

fig. 37

(5)

B until the sunroof is fully closed.

Sunshade: Within 5 seconds after the pinch protection was triggered, press the

⇒

fig. 38

(2)

switch

until the sunshade is fully closed.

The power sunroof or sunshade will now close without pinch protection!

If the power sunroof still will not close, please see an authorized Volkswagen dealer or an

authorized Volkswagen Service Facility.

If you let go of the switch while the roof is closing, the power sunroof opens automatically.

WARNING

Without pinch protection, the power sunroof and sunshade will close with enough force to
cause serious personal injury.

Always be careful when closing the power sunroof.
Always make sure that no one is in the way when overriding the pinch protection to close

the power sunroof or the sunshade!

Pinch protection cannot prevent fingers or other parts of the body from being pressed

against the edge of the roof; injuries may result.

Pinch protection is also active during convenience closing of the windows and the power sunroof

⇒ Power windows – features.

If the power sunroof malfunctions, pinch protection may not function properly. See an authorized

Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

Initializing the power sunroof

Please first read and note the introductory information and heed the WARNINGS

Initializing the sunroof

If the vehicle battery has been disconnected or is dead, the sunroof must be initialized.

The switch

⇒

fig. 37

must be rotated to the “Closed” position

(1)

A.

Pull the switch at the rear until the sunroof is fully closed.
The power sunroof or sunshade will now close without pinch protection!

Release the switch.
Pull and hold the switch at the rear. The sunroof will open and close on its own.
When the sunroof is closed once again, release the switch.
If the sunroof still will not close, contact an authorized Volkswagen dealer or an authorized

Volkswagen Service Facility.

WARNING

Careless or unsupervised use of the sunroof can cause serious injuries.

Always make sure that no one is in the way of the power sunroof when it is closing.
Always take all vehicle keys with you when leaving the vehicle.
Never leave children or persons requiring assistance unattended in the vehicle, especially

if they have access to the remote control vehicle key. Unsupervised use of the remote control
vehicle key can lock the vehicle, start the engine, switch on the ignition and operate the
sunroof.

The sunroof can still be opened or closed for a short period after the ignition has been

switched off, as long as the driver or passenger door is not opened.

WARNING

Closing the sunroof without pinch protection can cause severe injuries.

Always be careful when closing the sunroof.
Always make sure that no one is in the way when overriding pinch protection to close the

sunroof.

Pinch protection does not prevent fingers or other body parts from being pressed against

the roof frame, thereby causing injury.

If the sunroof malfunctions or pinch protection does not operate properly. See an authorized

Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

If the power sunroof malfunctions, pinch protection may not function properly. See an authorized

Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

Adjusting the seating position

Introduction

In this section you’ll find information about:

Examples of improper seating positions

Proper seating position

Manual controls on the driver and front passenger seats

Electrical controls on the driver and front passenger seats

Adjusting the rear seat

Adjusting front and rear head restraints

Removing and reinstalling head restraints

Adjusting the steering wheel position

Center armrest

Number of seats

The vehicle has a total of 5 seating positions: 2 in front and 3 in the rear. Each seating position has a
safety belt.

More information:

Seat functions
Safety belts
Airbag system
Child safety and child restraints

WARNING

Improper seating positions increase the risk of severe or fatal injuries in a crash or other
accidents, especially when the airbag deploys.

All occupants must sit properly and be properly restrained at all times.
Never let more people ride in the vehicle than there are seating positions with safety belts

available.

Always secure children in the vehicle with an approved and suitable restraint system

appropriate for their age, weight, and height

⇒ Child safety and child restraints, ⇒ Airbag

system.

Always keep your feet on the floor in front of the seat. Never rest them on the seat,

instrument panel, out of the window, etc. The airbag system and safety belt will not be able to
protect you properly and can even increase the risk of injury in a crash.

WARNING

Always adjust seat, safety belts and head restraints properly before driving and make sure
that all passengers are properly restrained.

Push the passenger seat as far back as possible. Always be sure that there are at least

10 inches (25 cm) between the front passenger's breastbone and the instrument panel.

Always adjust the driver's seat and the steering wheel so that there are at least 10 inches

(25 cm) between your breastbone and the steering wheel.

Adjust the driver's seat so that you can easily push the pedals all the way to the floor

while keeping your knee(s) slightly bent. The distance to the instrument panel in the knee
area must be at least 4 inches (10 cm).

If these requirements cannot be met for physical reasons, contact an authorized

Volkswagen dealer or an authorized Volkswagen Service Facility to see whether adaptive
equipment is available.

Always hold the steering wheel on the outside of the steering wheel rim with your hands

at the 9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the
driver's airbag inflates.

Never hold the steering wheel at the 12 o'clock position or with your hands at other places

inside the steering wheel rim or on the steering wheel hub. Holding the steering wheel the
wrong way can cause serious injuries to the hands, arms, and head if the driver airbag
inflates.

Pointing the steering wheel toward your face decreases the ability of the driver's airbag to

help protect you in a collision.

Never drive with backrests reclined or tilted back farther than necessary to drive

comfortably. The farther back the backrests are tilted, the greater the risk of injury caused by
incorrect positioning of the safety belts and improper seating position.

Never drive with the front seat passenger backrest tilted forward. If the front airbag

deploys, the front backrest can be forced backward and injure passengers on the rear seat.

Sit as far back as possible from the steering wheel and the instrument panel.
Always sit upright with your back against the backrest with the front seats properly

adjusted. Never lean against or place any part of your body too close to the area where the
airbags are located.

Rear seat passengers who are not properly seated and restrained are more likely to be

seriously injured in a crash.

WARNING

Improper adjustment of the seats can cause accidents and severe injuries.

Never adjust the seats while the vehicle is moving. Your seat may move unexpectedly and

you could lose control of the vehicle. In addition, you will not be in the correct seating
position while adjusting the seats.

Adjust the front seat height, angle and longitudinal direction only if the seat adjustment

area is clear.

The adjustment of the front seats must not be restricted by things in the footwell in front

or behind the seats.

WARNING

Some kinds of cigarette lighters can be lit unintentionally, or crushed causing a fire that can
result in serious burns and vehicle damage.

Always make sure that there are no lighters in the seat tracks or near other moving parts

before adjusting the seats.

Before closing a storage compartment, always make sure that no cigarette lighter can be

activated, crushed, or otherwise damaged.

Never leave a cigarette lighter in a storage compartment, on the instrument panel or in

other places in the vehicle. Heat buildup in the passenger and luggage compartment of a
parked vehicle can result in temperatures in the vehicle that are much higher than the outside
temperatures, particularly in summer. High temperatures could cause the cigarette lighter to
catch fire.

Examples of improper seating positions

Please first read and note the introductory information and heed the WARNINGS

Not wearing or improperly fastening safety belts increases the risk of severe or fatal injuries. Safety
belts can work only when they are properly positioned on the body. An improper seating position
significantly impairs the protection provided by safety belts. This can cause severe or even fatal
injuries. Improper seating positions also increase the risk of serious injury or death when an airbag
deploys and strikes an occupant who is not in the proper seating position. The driver is responsible for
all passengers and especially children riding in the vehicle.

The following are only some examples of seating positions that will increase the risk of serious injury
or death.

Therefore, whenever the vehicle is moving:

Never stand up in the vehicle.
Never stand on the seats.
Never kneel on the seats.
Never ride with the seat backrest reclined.
Never lean up against the instrument panel.
Never lie down on the rear seat.
Never sit on the edge of the seat.
Never sit sideways.
Never lean out the window.
Never put your feet out the window.
Never put feet on the instrument panel.
Never rest your feet on the seat cushion or back of the seat.
Never ride in the footwell.
Never sit or stand on an armrest.
Never ride without your safety belt properly fastened.
Never ride in the luggage compartment.