Volkswagen EOS (2015 year). Instruction — part 23

The indicator light

may be flashing in the instrument cluster. In addition, there may be a text

message in the instrument cluster display that gives instructions as to what to do.

Possible situations for emergency closing

Provided the preliminary requirements have been met, the CSC roof can be closed using the
emergency procedure if you have one or more of the following problems:

The windows in the doors will not go down.
The soft-close feature of the luggage compartment lid is not working.
Sensors that determine the position of the CSC roof when it is opening and closing are not

working.

Emergency CSC roof closing

Check whether there is enough room behind the vehicle for the luggage compartment lid to swing

out backwards.

Open the driver and passenger door and leave the doors open.
Press your thumb on the top part of the Volkswagen emblem on the luggage compartment lid, and

flip lower part of the emblem outward. This unlocks the rear lid. But do not lift the luggage
compartment lid.

Switch the ignition off and back on again.
Start the engine.

Pull and hold the center console lever

⇒

fig. 172

for at least 30 seconds.

Release the lever.

Pull and hold the lever again

⇒

fig. 172

and immediately pull back and hold the driver door switch

⇒

fig. 173

(1)

until the CSC roof has completely closed and locked.

It takes a few seconds for the closing process to start after you pull both controls. A tone sounds and
the indicator light

in the instrument cluster display lights up during the emergency closing process.

There may also be a message in the instrument cluster display.

The closing process is immediately interrupted if you let go of the lever or the switch or if one of the

cancel conditions changes (

⇒ Cancel conditions for emergency closing). The process can be restarted

by again pulling the center console lever and the switch in the driver door.

After emergency roof closing is complete, continue to hold the lever and switch to close all

windows.

OR: After emergency closing, pull switch

(1)

.

OR: Insert the key in the lock of the driver's door, turn in the closing direction, and hold until all

windows are closed.

Have the vehicle checked immediately by an authorized Volkswagen dealer or an authorized

Volkswagen Service Facility.

Cancel conditions for emergency closing

Emergency closing the CSC roof is canceled if any of the following situations occurs:

The lever in the center console or the switch in the driver door is released.
The ignition is switched off.
Any door is shut.
The vehicle battery voltage is less than 9 Volts.
The luggage compartment lid is closed before the roof frames are locked into the mountings on the

windshield.

The vehicle moves at a speed greater than about 0.6 mph (1 km/h).
The outside temperature is below +5° F (- 15° C).

Emergency closing using the lever-switch combination is possible only if the CSC control unit

has detected a malfunction that is caused by one of the listed feasible problems

⇒ Possible situations

for emergency closing.

Do not interrupt the emergency CSC roof closing process once you have initiated it unless this is

absolutely necessary.

If the CSC roof gets stuck while opening or closing, it may be possible to close it using the

emergency process before it lowers itself automatically.

Stowing the Automatic Rollover Support System

®

Fig. 174 Deployed rollover protection support behind the rear seat backrest.

Please first read and note the introductory information and heed the WARNINGS

Volkswagen recommends having the work performed by an authorized Volkswagen dealer or
authorized Volkswagen Service Facility. Do not attempt to push the deployed rollover supports back
down unless this is absolutely necessary. When the CSC roof is down, the deployed rollover supports
push against the CSC roof and are under considerable tension. For this reason, a lot of strength is
required to push and hold the supports down, and you must assume a very uncomfortable position
while doing so:

Push the release lever

⇒

fig. 174

(1)

in the direction of the arrow

(2)

and hold it in this position.

Then, push down the top part of the rollover support down about 11.8 inches (30 cm)

(3)

and let go

of the release lever

(1)

.

Make sure that nobody touches the release lever when the support is pushed down the rest of the

way.

Push the support down completely until it locks into place.

WARNING

Stowing the deployed rollover supports can be dangerous and can lead to serious injury.

Do not try to push the rollover support back down if there is any object in its channel. A

foreign object can keep the rollover support system from working or locking properly or
cause it to deploy unexpectedly.

The rollover protection supports must properly lock into place after being stowed.

Otherwise, they can deploy unexpectedly.

Emergency release for the selector lever lock

Fig. 175 Removing the selector gate cover.

Fig. 176 Releasing the selector lever lock.

Please first read and note the introductory information and heed the WARNINGS

If the power supply fails (due to a dead vehicle battery, for example) and the vehicle has to be pushed
or towed, the emergency release must be used to move the selector lever to Neutral (N).

The emergency release is located under the selector gate cover on the right side when viewed in the
driving direction.

Preparations

Set the parking brake. If the parking brake cannot be set firmly, you must find another way to help

prevent the vehicle from moving.

Switch off the ignition.

Removing the selector gate cover

Pull upward on the cover around the selector lever sleeve

⇒

fig. 175

.

Slip the cover up and over the selector lever

⇒

.

Emergency release for the selector lever

Push the release lever

⇒

fig. 176

in the direction of the arrow and hold it in this position.

Press the release button in the selector lever handle and shift the selector lever to Neutral (N).
Carefully press the selector gate cover back in place, making sure that the electrical wiring stays in

the correct position and is not pinched or damaged.

WARNING

Never shift the transmission out of Park (P) without first firmly applying the parking brake.
Otherwise, the vehicle can start to roll unexpectedly, especially on hills or inclines, and cause
an accident and serious injuries.

NOTICE

Even with the selector lever is in Neutral (N), the automatic transmission will be damaged if the
vehicle is towed (or you let it coast) for an extended period or at high speed with the engine
shut off.

Vehicle tool kit

Introduction

In this section you’ll find information about:

Storage

Contents

When securing the vehicle after a breakdown, always obey all applicable legal requirements.

More information:

CSC roof
Trailer towing
Working in the engine compartment
In an emergency
Changing a wheel

WARNING

Loose tools and other items in the vehicle tool kit and a loose compact spare wheel may be
thrown through the passenger compartment if you brake suddenly or steer sharply or are
involved in an accident. This can cause severe injuries.

Always make sure the vehicle tool kit and compact spare wheel are securely stowed in the

luggage compartment.

WARNING

Improper or damaged vehicle tools can lead to accidents and injury.

Never work with tools that are damaged or not right for the job.

Storage

Fig. 177 Luggage compartment with luggage compartment cover 1 and floor covering 2 folded up.

Fig. 178 Tool box 1 and restraining strap 2 on the floor of the luggage compartment 1.

Please first read and note the introductory information and heed the WARNINGS

The vehicle tool kit and compact spare wheel are in the luggage compartment in one of several
places, such as under the luggage compartment floor covering.

If necessary, unhook the luggage compartment cover

⇒ Luggage compartment cover.

Lift and, if necessary, remove the floor covering

⇒

fig. 177

(2)

.

Storage in the luggage compartment

Action

In a foam insert

(C)

under the floor

covering:

– Close the CSC roof if it is open

– Lift up the luggage compartment cover

(1)

and latch it

by slipping its hooks over the tabs

(A)

.

– Lift up floor covering

(2)

and use hook

(B)

to hang it on

the handle of the raised luggage compartment cover

(1)

so that you have both hands free to remove the spare

tire.

Tool box on the floor of the luggage

compartment

⇒

fig. 178

(1)

:

– Close the CSC roof if it is open

– To open the tool box, open the clasp and remove the

restraining strap

(2)

.

Completely retract the jack after use. Otherwise it will not fit in its compartment and cannot be

stowed safely.

Contents

Fig. 179 Contents of the vehicle tool kit.

Please first read and note the introductory information and heed the WARNINGS

The contents of the vehicle tool kit depend on the vehicle configuration. The following describes the
maximum contents.

Contents of the vehicle tool kit

⇒

fig. 179

(1)

Screwdriver with a hexagonal socket in the handle for removing or inserting previously
loosened wheel bolts. The screwdriver blade is reversible. The screwdriver may be stored
under the lug wrench.

(2)

Screw-in towing eye.

(3)

Hubcap puller clip for removing hubcaps, full wheel covers, or wheel bolt caps.

(4)

Jack. Before putting the jack back in the foam insert or tool box, make sure to completely crank
the jack down to its original position. The crank must then be locked against the side of the
jack; otherwise, the jack will not fit and cannot be securely stowed.

(5)

Lug wrench.

Maintaining the vehicle jack

The vehicle jack requires no regular maintenance. If necessary, apply multi-purpose grease to the
joints of the car jack.

Wheel trim

Introduction

In this section you’ll find information about:

Hubcaps

Wheel bolt caps

Wheel covers

More information:

Exterior care and cleaning
Vehicle tool kit
Changing a wheel

WARNING

Unsuitable wheel covers and improper installation of wheel covers can cause accidents and
severe injuries.

Improperly installed wheel covers can come loose while driving and endanger other

motorists and cyclists.

Do not use damaged wheel covers.
Always make sure that the flow of air for brake system cooling is not blocked or reduced

before installing wheel covers. This applies to both factory-installed wheel covers and
aftermarket wheel covers. Insufficient air supply may significantly increase stopping
distance.

NOTICE

To help prevent damage to the vehicle, be careful when removing wheel covers and be sure to
install them properly.

Hubcaps

Fig. 180 Pulling the hubcap off.

Fig. 181 Twisting the hubcap off.

Please first read and note the introductory information and heed the WARNINGS

Depending on the vehicle model, the hubcaps can either be pulled off

⇒

fig. 180

or removed by

twisting

⇒

fig. 181

.

Vehicles with pull-off hubcaps

To remove Take the wire clip out of vehicle tool kit and hook it into one of the holes in the hubcap

⇒

fig. 180

.

Pull the hubcap off in the direction of the arrow.
To install Press the hubcap against the rim until it latches.

Vehicles with twist-off hubcaps

To remove Twist the hubcap to the left or right until it loosens from the wheel rim

⇒

fig. 181

.

Grasp behind one of the lugs and pull the hubcap off.
To install Push the hubcap onto the center of the rim.
Press the hubcap against the rim until it latches.

Wheel bolt caps

Fig. 182 Pulling cover caps off wheel bolts.

Please first read and note the introductory information and heed the WARNINGS

Take the wire clip out of the vehicle tool kit

⇒ Vehicle tool kit.

Insert the wire clip through the opening of the cover cap

⇒

fig. 182

and pull off in the direction of

the arrow.

The caps are designed to protect the wheel bolts and should be installed again after the wheel
change.

Wheel covers

Fig. 183 Pulling the wheel cover off.

Please first read and note the introductory information and heed the WARNINGS

Pulling off the wheel cover

Take the lug wrench and wire clip out of the vehicle tool kit

⇒ Vehicle tool kit.

Place the wire clip hook in one of the openings of the wheel cover.

Slide the lug wrench through the clip

⇒

fig. 183

and pull the wheel cover off in the direction of the

arrow.

Installing the wheel cover

Make sure that the valve cutout is aligned with the tire valve, and press the wheel cover onto the
wheel rim. Make sure that the wheel cover is latched onto the rim along the entire circumference.

Changing a wheel

Introduction

In this section you’ll find information about:

Preparations for changing a wheel

Wheel bolts

Lifting the vehicle with the vehicle jack

Changing a wheel

After changing a wheel

Change a wheel by yourself only if the vehicle is parked in a safe location, you are familiar with safety
procedures and the technical steps, and you have proper tools available. Otherwise, get expert
assistance.

The vehicle jack can only be safely used to change the wheel on a vehicle that has only one flat or
damaged tire. If the vehicle does not have the support it needs from 3 fully inflated tires, the vehicle
can fall off the jack. If more than 1 tire on the vehicle is flat or damaged, do not lift the vehicle with the
vehicle jack. Instead, get expert assistance.

More information:

Exterior views
Vehicle key set
Tires and wheels
In an emergency
Vehicle tool kit
Wheel trim

WARNING

Changing a wheel, especially on the side of the road, can be dangerous. To help reduce the
risk of serious personal injury:

Always stop the vehicle as soon as it is safe to do so. Move the vehicle a safe distance off

the road where it is safe to change the wheel.

Always make sure that all passengers, especially children, are in a safe place outside the

vehicle and away from the vehicle and traffic (such as behind a guard rail).

Turn on the emergency flashers and set up another warning device about 25 yards

(25 meters) behind the vehicle to warn approaching traffic.

Change a wheel by yourself only if you are familiar with the necessary steps. Otherwise,

get expert assistance.

Always switch the engine off, firmly apply the parking brake, and shift the transmission

into Park (P) (automatic transmission) or any gear (manual only) to help prevent the vehicle
from moving suddenly and slipping off the jack.

Always make sure that the ground is level and firm. If necessary, place the jack on a large

and sturdy board or on a similar ground support.

Always block the wheel diagonally opposite the wheel being changed with chocks or other

similar things.

If you are towing a trailer, always unhitch it from your vehicle before starting to change

the wheel. Always apply the trailer brakes firmly and make sure the trailer cannot move
unintentionally.

Always use proper and undamaged tools when changing a wheel.
Once a wheel is lifted off the ground, having the transmission in Park (P) or in gear will not

prevent sudden vehicle movement.

Always use a jack that has been approved by the manufacturer for your vehicle. Never use

other jacks, even if they have been approved for use on other Volkswagen models.

To reduce the risk of losing control, crashes, and serious personal injuries, never loosen

the screws on rims with threaded rim rings.

After changing a wheel, have the wheel bolt tightening torque checked with an accurate

torque wrench.

After changing a wheel or tire, reset the Tire Pressure Monitoring System

⇒ Tire Pressure

Monitoring System (TPMS) and recalibration with the SET button.

Preparations for changing a wheel

Please first read and note the introductory information and heed the WARNINGS

Checklist

Getting ready to change a wheel. Follow these steps in the order listed here

⇒

:

1. If you have a flat tire, move as far away from traffic as possible. Park the vehicle on a flat and level

surface where no part of the hot catalytic converter and exhaust system can come into contact with
flammable materials under the vehicle, such as dry grass, brush, spilled fuel, etc.

2. Firmly apply the parking brake to help prevent the vehicle from moving

⇒ Braking and parking.

3. Automatic transmission: Shift the transmission into Park (P)

⇒ Shifting.

4. Stop the engine and remove the key from the ignition switch

⇒ Starting and stopping the engine.

5. Have all passengers exit and go to a safe place, such as behind a guard rail.

6. Block the diagonally opposite wheel with chocks or other suitable things.

7. If towing a trailer: Unhitch the trailer from the vehicle and park the trailer properly.

8. If the luggage compartment is loaded: Remove the luggage.

9. Take the compact spare wheel and the vehicle tool kit out of the luggage compartment.

10. Take off the wheel covers

⇒ Wheel trim.

WARNING

Disregarding the safety-related checklist may lead to accidents and serious personal injuries.

Always review and follow the checklist. Follow accepted safety practices and use common

sense.

Wheel bolts

Fig. 184 Changing a wheel: Loosening wheel bolts.

Please first read and note the introductory information and heed the WARNINGS

Loosen the wheel bolts only with the lug wrench that was supplied with the vehicle.

Loosen the wheel bolts only about 1 turn before lifting the vehicle with the jack.

If a wheel bolt does not come loose, carefully push the end of the lug wrench with your foot. Make sure
you are standing firmly on the ground and hold on to the vehicle for support.

Loosening the wheel bolts

Push the lug wrench over the wheel bolt all the way

⇒

fig. 184

.

Holding the lug wrench at the end, loosen the wheel bolt by turning it counterclockwise about 1

complete turn (360°)

⇒

.

Important information regarding wheel bolts

The design of rims and wheel bolts is matched to the factory-installed wheels. If different wheels are
installed, wheel bolts with the right length and bolt head shape must be used. The attachment of the
wheels and function of the brake system depend on this.

It may not be possible to use wheel bolts from different vehicles of the same model.

Wheel bolt tightening torque

Correctly tightened bolts for steel and alloy wheel rims should have a torque of 88 ft-lbs. (120 Nm).
After changing a wheel, have the wheel bolt tightening torque checked right away with an accurate
torque wrench.

Before you check the tightening torque, replace corroded and difficult-to-turn wheel bolts and clean
the threads in the wheel hub.

Never grease or oil the wheel bolts and the threads in the wheel hubs. The bolts can come loose while
driving if greased or oiled, even if tightened to the required torque.

WARNING

Improperly tightened wheel bolts can come loose while driving and cause you to lose control
over the vehicle, resulting in accidents and serious injuries.

Only use wheel bolts that belong your vehicle and to the wheel being installed.
Never use different wheel bolts.
Wheel bolts and wheel hub threads must always be clean, easy-to-turn and free of oil and

grease.

Only use the lug wrench that is supplied with the vehicle to loosen the wheel bolts.
Loosen the wheel bolts only about 1 turn before lifting the vehicle with the jack.
Never grease or oil the wheel bolts and the threads in the wheel hubs. The bolts can come

loose while driving if greased or oiled, even if tightened to the required torque.

Never loosen bolted connections on wheel rims with bolted rim rings.
If the wheel bolts are not tightened to the proper torque, the wheel can come off the

vehicle when it is moving. Extremely high torque can damage the wheel bolts and/or their
threads.

Lifting the vehicle with the vehicle jack

Fig. 185 Lift points for the jack.

Fig. 186 Jack in position at the left rear lift point.

Please first read and note the introductory information and heed the WARNINGS

The jack must be positioned at one of the 4 lift points marked on the vehicle body (2 on each side as

shown in

⇒

fig. 185

). You must use the lift point closest to the wheel being changed

⇒

.

The vehicle may only be lifted by a jack positioned at one of the 4 jack lift points.

Checklist

For your own safety and that of your passengers, carry out the following steps in the order listed

⇒

:

1. Find a level spot on firm ground for lifting the vehicle.

2. Switch off the engine. Shift the transmission into Park (P))

⇒ Shifting. Then firmly apply the

parking brake

⇒ Braking and parking to help prevent the vehicle from moving.

3. If towing a trailer: Unhitch the trailer from the vehicle and park the trailer properly.

4. Straighten the steering wheel so that the front wheels point straight forward.

5. Block the diagonally opposite wheel with chocks or other suitable things.

6. Loosen the wheel bolts of the wheel to be changed

⇒ Wheel bolts.

7. Find the jack lift point

⇒

fig. 185

on the vehicle frame that is closest to the wheel to be changed.

8. Crank up the jack so that it still just fits underneath the lift point.

9. Remove the cap in the door sill by pulling strongly but carefully in the direction of the arrow. The

cap has a retaining strap.

10. Position the jack so that its base is directly underneath the lift point

⇒

fig. 186

, making sure that the

entire base of the jack rests securely on the ground.

11. Align the jack and wind up the jack claw at the same time, until the claw cradles the vertical rib

underneath the vehicle

⇒

fig. 186

(arrow).

12. Continue cranking up the jack until the wheel is just a little off the ground.