Volkswagen CC (2015 year). Instruction — part 31

Repairs and technical modifications

Please first read and note the introductory information and

heed the WARNINGS

Volkswagen guidelines for repairs and technical modifications
must be followed

⇒ !

Changes to electronic components and related software can cause
malfunctions. These malfunctions can also affect other systems that
are related to the component or software that was modified. The ve-
hicle's operational safety can be seriously jeopardized, increased
vehicle component wear can occur, and the vehicle may no longer
meet applicable emissions requirements.
Volkswagen recommends having all repairs and technical modifica-
tions performed by an authorized Volkswagen dealer or authorized
Volkswagen Service Facility using Genuine Volkswagen Parts

®

.

Damage that is caused by improper repairs or unapproved technical
modifications will not be covered by any Volkswagen Limited Warran-
ty.

WARNING

Improperly performed repairs and modifications can cause ve-
hicle damage and malfunctions, and can impair the efficiency of
driver assistance systems. This can lead to accidents and se-
vere personal injuries.

Have repairs and vehicle modifications done by an author-

ized Volkswagen dealer or an authorized Volkswagen Service
Facility.

NOTICE

Improperly performed repairs and modifications can cause in-
creased component wear and result in vehicle emissions that no
longer meet applicable requirements.

Repairs and other things that can affect Advanced Airbag
performance

Please first read and note the introductory information and

heed the WARNINGS

Repairs and modifications of front bumpers, doors, front seats, head-
liners and the chassis can affect proper airbag performance and
should be performed by an authorized Volkswagen dealer or author-
ized Volkswagen Service Facility. These vehicle areas can contain
important parts of the airbag system.
Components of the airbag system can be damaged during removal,
assembly and repair activities on the airbag system itself or related
components. Damage to airbag parts can prevent the system from
working properly in a collision.
Observe all regulations so that the effectiveness of the airbag is not
affected and to prevent disassembled parts from causing injuries and
pollution. Authorized Volkswagen dealers, authorized Volkswagen
Service Facilities, and other qualified workshops are familiar with the-
se regulations.
Changing the vehicle's suspension system can change the way that
the airbag system works in a crash. For example, using tire-rim com-
binations not approved by Volkswagen, lowering the vehicle, chang-
ing the stiffness of the suspension, including the springs, suspension
struts, shock absorbers etc. can change the forces that are measured
by the airbag sensors and sent to the electronic control unit. Some
suspension changes can, for example, increase the force levels
measured by the airbag sensors and sent to the electronic control unit
and make the airbag system deploy in crashes in which it would not
deploy if the changes had not been made. Other kinds of changes
may reduce the force levels measured by the sensors and prevent
the airbag from deploying when it should.
Never install leather upholstery on a vehicle that originally had cloth
upholstery. Never install cloth upholstery on a vehicle that originally
had leather upholstery. The weight-sensing mat for the Advanced
Airbag system will not work properly if different upholstery is installed
on the passenger seat than the upholstery originally installed on the
vehicle when it was originally manufactured.

WARNING

Changing the vehicle's suspension including use of unap-
proved tire-rim combinations can change airbag performance
and increase the risk of serious personal injury in a crash.

Never install suspension components that do not have the

same performance characteristics as the components originally
installed on your vehicle.

Never use tire-rim combinations that have not been approved

by Volkswagen.

WARNING

Leaving the optional safety belt extender attached to the safety
belt buckle on the front passenger seat when the safety belt is
not being used will prevent the Advanced Airbag System from
working properly and can increase the risk of serious personal
injury in a collision.

Leaving the extender attached to the safety belt buckle when

the front seat is occupied and the safety belt is not being used
will signal to the airbag control unit that the front passenger
seat is occupied and that the safety belt is being used. The
electronic control unit for the airbag system will then receive
incorrect information that will
– cause the safety belt pretensioner to deploy unnecessarily

in collisions and

– cause the front passenger airbag to deploy later in colli-

sions in which the front airbag would otherwise be triggered
earlier to help protect an unrestrained front seat passenger.

Always remove the safety belt extender when it is not needed

and stow it safely.

Never use the safety belt extender to secure a child restraint.

WARNING

Items stored between the safety belt buckle and the center con-
sole can cause safety belt buckle to send the wrong infor-
mation to the airbag control unit and prevent the Advanced Air-
bag System from working properly.

Always make sure that nothing can interfere with the safety

belt buckles and that they are not obstructed.

WARNING

Improper care and servicing, and improper modification and
repair work, can increase the risk of personal injury and death
by preventing an airbag from deploying when needed or de-
ploying an airbag unexpectedly:

Never repair, adjust, or change any parts of the airbag sys-

tem.

All work on the airbag system, steering wheel, instrument

panel, front seats or electrical system (including the installation
of audio equipment, mobile telephones and CB radios, etc.)
should be performed by authorized Volkswagen dealers or au-
thorized Volkswagen Service Facilities. They have the neces-
sary manuals, training, and special equipment.

The airbag system can be activated only once. After an air-

bag has inflated, it must be replaced.

Use only original equipment airbags approved by

Volkswagen. Have them installed by a trained technician who
has the necessary tools and diagnostic equipment to properly
replace any airbag in your vehicle and assure system effective-
ness in a crash.

Never permit salvaged or recycled airbags to be installed in

your vehicle.

Undeployed airbag modules and safety belt pretensioners are

classified as Perchlorate Material. Special handling may apply – see
http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all appli-
cable legal requirements regarding handling and disposal of the vehi-
cle or parts of its restraint system, including airbag modules and safe-
ty belts with pretensioners. Authorized Volkswagen dealers and au-

thorized Volkswagen Service Facilities are familiar with the require-
ments, and we recommend that you have them perform this service
for you.

Notice about data recorded by the Event Data Recorder and
vehicle control modules

Please first read and note the introductory information and

heed the WARNINGS

This vehicle is equipped with an Event Data Recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near crash-
like situations, such as an airbag deployment or hitting a road obsta-
cle, data that will assist in understanding how a vehicle's systems
performed. The EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time, typically
30 seconds or less. The EDR in this vehicle is designed to record
such data as:

How various systems in your vehicle were operating;
Whether or not the driver and passenger safety belts were buck-

led/fastened;

How far (if at all) the driver was depressing the accelerator and/or

brake pedal; and,

How fast the vehicle was traveling.

These data can help provide a better understanding of the circum-
stances in which crashes and injuries occur. NOTE: EDR data are
recorded by your vehicle only if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash location) are rec-
orded. However, other parties, such as law enforcement, could com-
bine the EDR data with the type of personally identifying data routine-
ly acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and
access to the vehicle or the EDR is needed. In addition to the vehicle
manufacturer, other parties, such as law enforcement, that have the
special equipment, can read the information if they have access to
the vehicle or the EDR.

Some state laws restrict the retrieval or downloading of data stored by
EDRs installed in a vehicle for the express purpose of retrieving data
after an accident or crash event without the owner's consent.
Volkswagen will not access the EDR and/or similar data or give it to
others - unless the vehicle owner (or lessee if the vehicle has been
leased) agrees, or;

upon the official request by the police;
upon the order of a court of law or a government agency; or
for the defense of a lawsuit through the judicial discovery process.

Volkswagen may also use the data for research about vehicle opera-
tion and safety performance or provide the data to a third party for
research purposes without identifying the specific vehicle or infor-
mation about the identity of its owner or lessee.
NOTE: Your vehicle may be equipped with Volkswagen Car-Net.
Please see the Volkswagen Car-Net Terms of Service and Privacy
Policy at (http:// www.vw.com/carnet) for details regarding how
Volkswagen collects, processes, transmits, uses and shares infor-
mation obtained through the Volkswagen Car-Net equipment and
service.
Your vehicle is also equipped with a number of electronic control
modules for various vehicle systems, such as engine management,
emission control, airbags, and safety belts.
These electronic control modules record data during normal vehicle
operation that may be needed by trained technicians for diagnostic
and repair purposes. The recording capability of these modules is
limited to data (no sound is recorded). Only a small amount of data is
actually recorded over a very limited period of time, or stored when a
system fault is detected by a control module. Some of the data stored
may relate to vehicle speed, direction, or braking, as well as restraint
system use and performance in the event of a crash. Stored data can
also only be read and downloaded with special equipment that is di-
rectly connected to the vehicle.

Using a mobile phone without a vehicle-integrated antenna -
some important things to know

Please first read and note the introductory information and

heed the WARNINGS

Mobile or cellular telephones send and receive radio waves, some-
times called “radiofrequency energy” (RF energy), both when they are
being used and when they are in standby mode. Current scientific
literature indicates that radio waves that exceed a certain level can
have effects on the human body. Limits and guidelines have been
established by governmental authorities and international committees
in an effort to keep the electromagnetic radiation from mobile phones
at levels that will not cause health problems. However, there is no
scientifically based proof that wireless phones are absolutely safe.
Therefore, some experts recommend a precautionary approach re-
garding the use of mobile phones by taking measures that lower the
personal exposure to electromagnetic fields. When using a mobile
telephone inside a motor vehicle without a proper connection to an
integrated vehicle telephone antenna, the personal exposure to elec-
tromagnetic fields will be higher than when using the mobile tele-
phone while properly connected to an integrated or other outside ve-
hicle telephone antenna.
Your vehicle may be equipped with an optional hands-free system
that will permit many of the features of compatible Bluetooth

®

enabled

mobile telephones to be used for greater convenience and is con-
sistent with the laws of an increasing number of states and localities
that prohibit the use of mobile telephones without some kind of
hands-free device.
The hands-free system in your vehicle can be used with certain mo-
bile phones that are connected by wire and hardware connector or via
compatible Bluetooth

®

enabled phones with a cradle that is designed

to fit your mobile telephone.The special cradle offers several ad-
vantages: The phone cradle must be safely secured to the base plate.
Your phone is firmly attached to the instrument panel and is within
reach at all times. Placing the phone in its cradle permits it to be
charged, but more importantly connects the mobile phone to the vehi-
cle's outside antenna. A mobile telephone that is properly connected
to the integrated or other outside vehicle telephone antenna will lower
the personal exposure to electromagnetic fields. You should also ex-
perience a better quality of service. Although a mobile telephone can
be used inside your vehicle without a cradle, the phone will not be
securely attached to the vehicle, will not be charged through the cra-
dle wiring, and more importantly will not be connected to the vehicle's
integrated telephone antenna. The mobile phone will also not be re-

charged. You might also experience more dropped calls and an over-
all impaired quality of the connection.
Therefore we strongly recommend that you use your mobile tele-
phone in your vehicle only when it is properly attached to an appro-
priate cradle mounted on a base plate on the instrument panel.
Because of the large number and variety of mobile telephones on the
market and the frequency with which new models are introduced,
Volkswagen does not offer cradles for mobile telephones. Please
check with the manufacturer of the mobile telephone that you plan to
use.
Bluetooth

®

is a registered trademark of Bluetooth

®

SIG, Inc.

WARNING

A mobile phone on the seat, instrument panel or in other places
can be thrown around the inside of the vehicle during a sudden
braking maneuver, a crash or other accident and injure vehicle
occupants.

Never place or attach accessories or other objects (such as

cup holders, telephone brackets, note pads, navigation sys-
tems, large, heavy or bulky objects) on the doors, on the wind-
shield, over or near the area marked “AIRBAG” on the steering
wheel, instrument panel, backrests or between these areas and
the occupant. Such objects could cause serious injury in a col-
lision, especially if an airbag inflates.

WARNING

Using a mobile phone or CB radio inside the vehicle without a
properly installed and separate outside antenna can be danger-
ous to your health and that of your passengers because the
electromagnetic radiation energy that mobile phones and CB
radios emit may be above established limits. This also applies if
the outside antenna is not installed properly.

Always keep the mobile phone antenna at least 8 in. (20 cm)

away from pacemakers. Heart specialists advise that mobile
phones can adversely affect the way pacemakers work.

Never carry a mobile phone that is switched on in the breast

pocket directly over a pacemaker.

If you suspect there may be interference with a pacemaker or

other medical device, switch the mobile phone off immediately.

Consumer information

Introduction

In this section you’ll find information about:
Operating your vehicle outside of the United States and Canada
Radio antenna and reception
Volkswagen service information

More information:

Exterior views
Technical data
Starting assistance systems
Parts, accessories, repairs and modifications

⇒ Booklet Warranty and Maintenance

WARNING

Improper vehicle care and use, as well as improper changes to
the vehicle, increase the risk of accidents and injuries.

Obey all applicable legal requirements.
Read your Owner's Manual and heed all WARNINGS.

NOTICE

Improper vehicle care and use, as well as improper changes to
the vehicle, can result in damage to the vehicle.

Obey all applicable legal requirements.
Perform service according to the specifications in the

⇒ Booklet Warranty and Maintenance.

Read your Owner's Manual and heed all WARNINGS.

Operating your vehicle outside of the United States and Canada

Please first read and note the introductory information and

heed the WARNINGS

Government regulations in the United States and Canada require that
automobiles meet specific emission regulations and safety standards.
Therefore, vehicles built for the U.S. and Canada differ from vehicles
sold in other countries.
If you plan to take your vehicle outside the continental limits of the
United States or Canada, there is the possibility that:

Unleaded fuels for vehicles with catalytic converters may not be

available.

Fuel may have a considerably lower octane rating and may cause

engine damage.

Service may be inadequate due to lack of proper service facilities,

tools or testing equipment.

Replacement parts may not be readily available.
DVD navigation systems for vehicles built for the United States and

Canada will not necessarily work in Europe, and may not work in oth-
er countries outside of North America.

NOTICE

Volkswagen is not responsible for mechanical damage that may
result from substandard fuel or service or the unavailability of
Genuine Volkswagen parts.

Volkswagen is not responsible if the vehicle does not meet the

respective legal requirements in other countries and continents.

Radio antenna and reception

Please first read and note the introductory information and

heed the WARNINGS

If the radio and navigation systems were installed at the factory, the
radio antenna may be installed in different locations in the vehicle:

On the inside of the rear window with the rear window defroster,
On the inside of the rear side windows,
On the inside of the windshield,
On the vehicle roof.

Antennas on the insides of windows are thin wires.

NOTICE

Antennas installed on the insides of windows can be damaged
by abrasive objects or by corrosive or acidic cleaning agents or
other chemicals. Do not place any stickers on the windshield-
integrated antenna and never clean the antenna with corrosive
or acidic cleaning agents or other chemicals.

Operating electrical devices near the integrated windshield an-

tenna may interfere with AM radio reception.

Volkswagen service information

Please first read and note the introductory information and

heed the WARNINGS

Volkswagen service information is published as soon as possible af-
ter model introduction.
To order service information contact:
Volkswagen Technical Literature Ordering Center
www.vw.techliterature.com

WARNING

Improperly performed repairs and modifications can cause ve-
hicle damage and malfunctions, and can impair the efficiency of
driver assistance systems and the airbag system. This can lead
to accidents and severe personal injuries.

Have repairs and vehicle modifications performed by an au-

thorized Volkswagen dealer or an authorized Volkswagen Ser-
vice Facility.

Declaration of Compliance, Telecommunications and Electronic
Systems

Radio Frequency Devices and Radiocommunication Equipment User
Manual Notice.

Radio-based equipment

Mobile Phone Package
Electronic immobilizer
HomeLink

®

Universal Transmitter

Remote control vehicle key
Tire Pressure Monitoring System
Keyless Access locking and starting system
Park Distance Control (PDC) system

These devices comply with:

FCC Part 15.19
These devices comply with Part 15 of the FCC Rules. Operation is
subject to the following 2 conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including inter-
ference that may cause undesired operation.
FCC Part 15.21
CAUTION:
Changes or modifications not expressly approved by the party re-
sponsible for compliance could void the user's authority to operate
the equipment.
These devices comply with RSS-210 of Industry Canada.
Operation is subject to the following 2 conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference, including interference
that may cause undesired operation of the device.
The manufacturer is not responsible for any radio or TV interference
caused by unauthorized modifications to this equipment.

Reporting Safety Defects

If you believe that your vehicle has a defect which could cause a
crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addi-
tion to notifying Volkswagen of America, Inc. 3800 Hamlin Road, Au-
burn Hills, MI 48326.

If NHTSA receives similar complaints, it may open an investigation,
and if it finds that a safety defect exists in a group of vehicles, it may
order a recall and remedy campaign. However, NHTSA cannot be-
come involved in individual problems between you, your dealer, or
Volkswagen of America, Inc.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);

go to http://www.nhtsa.gov;

or write to:

Administrator

NHTSA

1200 New Jersey Avenue, SE.

Washington, D.C. 20590

You can also obtain other information about motor

vehicle safety from http://www.safercar.gov.

Engine control and emission control system

Introduction

In this section you’ll find information about:
Indicator lights
Catalytic converter

More information:

Shifting
Refueling
Fuel
Engine oil
Vehicle battery
Notice about data recorded by vehicle control modules
Towing

WARNING

The vehicle exhaust system and the catalytic converter get very
hot. This can cause a fire and serious personal injury.

Never park where parts of the hot exhaust system and cata-

lytic converter could ignite flammable materials, such as brush,
leaves, dry grass, spilled fuel, etc.

Never apply additional undercoating or rust proofing on or

near the exhaust manifold, exhaust pipes, catalytic converter,
or heat shields.

WARNING

California Proposition 65 Warning

Engine exhaust, some of its constituents, and certain vehicle

components contain or emit chemicals known to the State of
California to cause cancer and birth defects and reproductive
harm. In addition, certain fluids contained in vehicles and cer-
tain products of component wear contain or emit chemicals
known to the State of California to cause cancer and birth de-
fects and reproductive harm.

Indicator lights

Please first read and note the introductory information and

heed the WARNINGS

Lights

up

Possible cause

Proper response

Engine control malfunction

(Electronic Power Control).

Have engine checked immedi-

ately by an authorized

Volkswagen dealer or author-

ized Volkswagen Service Fa-

cility.

Engine control/monitoring

system malfunction (engine

Malfunction Indicator Light -

MIL)

Ease off the accelerator. Care-

fully drive to the nearest au-

thorized Volkswagen dealer or

authorized Volkswagen Ser-

vice Facility. Have engine

checked.

Flashes

Possible cause

Proper response

Misfire, which can damage

the catalytic converter.

Ease off the accelerator.

Carefully drive to the nearest

authorized Volkswagen deal-

er or authorized Volkswagen

Service Facility. Have engine

checked.

When the ignition is switched on, several warning and indicator lights
come on briefly for a function check. They go out after a few seconds.

NOTICE

Failure to heed warning lights or text WARNINGS can result in
vehicle damage.