Mercury Grand Marquis (2011 year). Instruction — part 21
ENGINE IDLE HOUR METER (IF EQUIPPED):
Your vehicle may be equipped with an idle meter to indicate how much
time the vehicle is idling in P (Park) or N (Neutral). The meter is
incorporated with the vehicle odometer. Depressing the odometer-reset
button once will display the trip odometer (miles [km] followed by a “T”
for trip odometer); depressing the odometer-reset button a second time
will display the idle meter (hours followed by an “H” for hours). The idle
meter only accumulates time when the vehicle is in P (Park) or N
(Neutral). Displayed time is cumulative for the vehicle. It cannot be
reset to zero. Police/Fleet vehicles often experience long periods of
idling, during which engine oil will continue to break down but distance
is not accumulated on the odometer.
To assist fleet managers in maintaining proper oil change intervals, the
idle meter will help determine when an oil change is required. For every
hour that the vehicle idles, it has accumulated the equivalent of
approximately 33 miles (53 km) of driving. Using the combination of the
vehicle odometer and idle meter allows the fleet manager to better
determine when the oil needs to be changed
Engine idle hour meter calculation:
Idle hours x 33 = miles (km) equivalency
Miles (km) driven + miles (km) equivalency = oil change interval
Example: When the odometer has accumulated 3,000 miles (4,800 km)
and the idle meter shows 61 hours, a 5,000 mile (8,000 km) oil change
interval will have been reached: 3,000 road miles (4,800 road km) + (61
idle hours x 33 miles [53 km]/idle hour) = 5,013 miles (8,067 km).
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Operating in dusty conditions such as unpaved or dusty roads
Inspect frequently, service as
required
– Replace cabin air filter (if equipped)
– Replace engine air filter
Every 5,000 miles (8,000 km) – Inspect wheels and related components for abnormal
noise, wear, looseness or drag
– Rotate tires, inspect tires for wear and measure tread
depth
Every 5,000 miles (8,000 km) or
6 months
– Change engine oil and filter
– Inspect and lubricate U-joints
Every 15,000 miles (24,000 km) – Replace fuel filter (Crown Victoria, Grand Marquis and
Town Car)
Every 30,000 miles (48,000 km) – Change automatic transmission fluid (except 6R80
transmission)
Every 50,000 miles (80,000 km) – Change instruction transmission fluid
Exclusive use of E85 (Flex Fuel Vehicles only)
Every oil change interval – If ran exclusively on E85, fill the fuel tank full with
regular unleaded fuel
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Special operating condition log
D
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EXCEPTIONS
In addition, there are several exceptions to the Normal Schedule. They
are listed below:
Normal vehicle axle maintenance
❑
Rear axles and power take-off (PTO) units containing synthetic fluid and light duty trucks equipped with Ford-design axles
are lubricated for life. These fluids are not to be checked or changed unless a leak is suspected, service is required or the
axle assembly has been submerged in water. The axle and PTO fluids should be changed anytime the axle and PTO have
been submerged in water. During extended trailer tow operation above 70°F (21°C) ambient and wide open throttle for
extended periods above 45 mph (72 km/h), non-synthetic rear axle fluids should be changed every 3,000 miles
(4,800 km) or three months, whichever occurs first. The 3,000 mile (4,800 km) fluid change interval may be waived if
the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number F1TZ-19580-B
or equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles (refer to
Maintenance product specifications and capacities
in the
Maintenance and Specifications
chapter for details). The axle fluid
should be changed anytime an axle has been submerged in water.
Police/Taxi/Livery vehicle axle maintenance
❑
Change rear axle fluid every 100,000 miles (160,000 km). Rear axle fluid change may be waived if the axle was filled
with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B or equivalent. Add
four ounces (118 mL) of friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles.
The axle fluid should be changed anytime the axle has been submerged in water.
California fuel filter replacement
❑
If the vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this
maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful
life. Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified
intervals and to record all vehicle service.
Scheduled Maintenance
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Middle East hot climate specifications
❑
If operating conditions are normal and you drive your vehicle under typical, everyday conditions
and you are using an API
performance category oil of SL or later (for example SM, etc.) then you can follow the 7,500 mile (12,000 km) normal
service oil change intervals schedule. Vehicles operating in the Middle East, North Africa, Sub-Saharan Africa or locations with
similar climates must follow the oil change interval of 3,000 mile (4,800 km) if the owner is using oils defined by the
American Petroleum Institute (API) performance category of API SK or earlier (for example SJ, etc.).
❑
Edge/MKX AWD only – vehicles operating off-road in sand during high ambient temperatures must replace the AWD
PTU (All-wheel drive Power Transfer Unit) lube every 20,000 miles (32,000 km).
Engine air filter & cabin air filter replacement
❑
Engine air filter and cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these
conditions will require frequent inspection and replacement of the engine air filter and cabin air filter.
Scheduled Maintenance
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ENGINE COOLANT CHANGE RECORD
Initial change
6 years or 105,000 miles (168,000 km)
(whichever comes first)
After initial change
Every 3 years or 45,000 miles (72,000 km)
Engine coolant change log
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A
ABS (see Brakes) . . . . . .180
Accessory delay . . . . . . ..68
Airbags (police) . . . . . . 290
Airbag supplemental restraint
system . . . . . . . . 112, 122
and child safety seats . . . 114
description . . . . . ..112, 122
disposal . . . . . . . . . 124
driver airbag . . . . . 115, 123
indicator light . . . . .122, 124
operation . . . . . . .115, 123
passenger airbag . . . .115, 123
side airbag . . . . . . . ...122
Air cleaner filter . . . ...260, 263
Air conditioning . . . . . . ..44
Air suspension . . . . . . ...184
description . . . . . . . ..184
Alternator . . . . . . . . ..273
Antifreeze
(see Engine coolant) . . . . 238
Anti-lock brake system
(see Brakes) . . . . . ..180–181
Anti-theft system . . . . . . 84
Audio system
(see Radio) . . . . 26, 28, 32, 37
Automatic transmission
driving an automatic
overdrive . . . . . . . . .186
fluid, adding . . . . . . . 257
fluid, checking . . . . . . 257
fluid, refill capacities . . . ..264
fluid, specification . . . . ..264
Police and fleet vehicles . . 270
Auxiliary power point . . . . .67
Axle
lubricant specifications . . ..264
Police and fleet vehicles . . 272
refill capacities . . . . . . 264
traction lok . . . . . . . ..185
B
Battery . . . . . . . . . ...236
acid, treating emergencies . .236
jumping a disabled battery . 208
maintenance-free . . . . . 236
Police vehicles . . . . . . 272
replacement, specifications ...263
servicing . . . . . . . . ..236
Booster seats . . . . . . . .139
Brakes . . . . . . . . 179–180
anti-lock . . . . . . ...180–181
anti-lock brake system (ABS)
warning light . . . . . . ...181
fluid, checking and adding . 257
fluid, refill capacities . . . ..264
fluid, specifications . . . . .264
lubricant specifications . . ..264
police . . . . . . . . . ...281
shift interlock . . . . . . ..185
Bulbs . . . . . . . . . . . 53
C
Capacities for refilling fluids . 264
Cell phone use . . . . . . . ..9
Changing a tire . . . . . . .201
Child safety seats . . . . . ..129
attaching with tether straps ..137
in front seat . . . . . . . 129
in rear seat . . . . . ..129, 133
LATCH . . . . . . . . . .134
recommendations . . . . ...127
Index
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Child safety seats - booster
seats . . . . . . . . . . ...139
Cleaning your vehicle
engine compartment . . . ..222
instrument panel . . . . . 224
interior . . . . . . . . . .225
plastic parts . . . . . . . 223
washing . . . . . . . . . 221
waxing . . . . . . . . . .221
wheels . . . . . . . . . ..222
wiper blades . . . . . . . 224
Climate control (see Air
conditioning or Heating) . . . 44
Clock adjust
6-CD in dash . . . . . . . .40
AM/FM . . . . . . . . . ...27
AM/FM/CD . . . . . . . . .30
AM/FM/Tape/CD . . . . . ...35
Console . . . . . . . . . . 67
Controls
power seat . . . . . . . . .93
steering column . . . . . . 72
Coolant
checking and adding . . . ..238
refill capacities . . . . 241, 264
specifications . . . . . . ..264
Cooler . . . . . . . . . . 275
Cruise control
(see Speed control) . . . . . 71
Cupholder(s) . . . . . . . ...97
Customer Assistance . . . . 190
Ford Extended Service
Plan . . . . . . . . ..302, 305
Getting assistance outside the
U.S. and Canada . . . . . .217
Getting roadside assistance ...190
Getting the service you
need . . . . . . . . . . .213
Ordering additional owner’s
literature . . . . . . . . .219
Utilizing the
Mediation/Arbitration
Program . . . . . . . . ...217
D
Daytime running lamps
(see Lamps) . . . . . . . . 48
Defrost
rear window . . . . . . . ..46
Dipstick
automatic transmission
fluid . . . . . . . . . . ..257
engine oil . . . . . . . . .233
Driving under special
conditions . . . . . . . . ..188
through water . . . . . . .189
E
Electronic message center . . .19
Emergencies, roadside
jump-starting . . . . . . ..208
Emergency Flashers . . . . .191
Emission control system . . ..254
Engine . . . . . . . . . . 267
cleaning . . . . . . . . ...222
coolant . . . . . . . . . .238
fail-safe cooling . . . . . ...242
idle speed control . . . . ...236
lubrication specifications . ...264
refill capacities . . . . . . 264
service points . . . . ..231–232
starting after a collision . . .192
Engine block heater . . . . .178
Index
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Engine oil . . . . . . . . ..233
change oil soon warning,
message center . . . . . ...233
checking and adding . . . ..233
dipstick . . . . . . . . . 233
filter, specifications . . 235, 263
recommendations . . . . ...235
refill capacities . . . . . . 264
specifications . . . . . . ..264
Event data recording . . . . . 7
Exhaust fumes . . . . . . ..177
F
Fail safe cooling . . . . . . 242
Fire suppression system
(police) . . . . . . . ..286, 288
Flexible Fuel Vehicle (FFV) . 244
Floor mats . . . . . . . . ...73
Fluid capacities . . . . . . .264
Fog lamps . . . . . . . . . 48
Fuel . . . . . . . . . . . 244
calculating fuel
economy . . . . . . . 23, 251
cap . . . . . . . . . . ...247
capacity . . . . . . . . ...264
choosing the right fuel . . ...248
detergent in fuel . . . . . .249
filling your vehicle with
fuel . . . . . . ...244, 247, 251
filter, specifications . . 244, 263
fuel pump shut-off switch . .192
improving fuel economy . . 251
octane rating . . . . ...249, 267
quality . . . . . . . . . ..249
running out of fuel . . . . .250
safety information relating to
automotive fuels . . . . . .244
Fuel - flex fuel vehicle
(FFV) . . . . . . .244, 248–249
Fuses . . . . . . . . . . ..193
G
Gas cap (see Fuel cap) . . . 247
Gas mileage
(see Fuel economy) . . . . .251
Gauges . . . . . . . . . . .17
H
Hazard flashers . . . . . . .191
Headlamps . . . . . . . . ...47
aiming . . . . . . . . ..49, 51
autolamp system . . . . . ...47
bulb specifications . . . . . 54
daytime running lights . . . .48
flash to pass . . . . . . . ..48
high beam . . . . . . . . .48
replacing bulbs . . . . ...55, 60
turning on and off . . . . . 47
Heating
heating and air conditioning
system . . . . . . . . .43–44
Hood . . . . . . . . . . ..230
I
Idle Meter . . . . . . . . ..271
Ignition . . . . . . . ...174, 267
Illuminated visor mirror . . . .66
Infant seats
(see Safety seats) . . . . . .129
Inspection/maintenance (I/M)
testing . . . . . . . . . . 256
Index
330
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Instrument panel
cleaning . . . . . . . . ...224
cluster . . . . . . . . . . 12
lighting up panel and
interior . . . . . . . . . ...49
J
Jack . . . . . . . . . . . 201
positioning . . . . . . . ...201
storage . . . . . . . . . .201
Jump-starting your vehicle . ..208
K
Keyless entry system . . . . .82
autolock . . . . . . . . . .74
keypad . . . . . . . . . ...82
programming entry code . . .82
Keys . . . . . . . . . ...74, 87
positions of the ignition . . .174
L
Lamps
autolamp system . . . . . ...47
bulb replacement
specifications chart . . . . ..54
daytime running light . . . ...48
fog lamps . . . . . . . . ...48
headlamps . . . . . . . . .47
headlamps, flash to pass . . ..48
instrument panel, dimming . .49
interior lamps . . . . . .52–54
Police red/white map light . .282
replacing bulbs . . . . ...55, 60
LATCH anchors . . . . . . .134
Lights, warning and indicator . 12
anti-lock brakes (ABS) . . ..181
Limited slip axle
(see Traction Loc) . . . . . 185
Load limits . . . . . . . . .163
Locks
autolock . . . . . . . . . .74
childproof . . . . . . . . ..76
doors . . . . . . . . . . ..74
Lubricant specifications . . ...264
Lug nuts . . . . . . . . . 207
Lumbar support, seats . . . ...95
M
Message center . . . . . .19–20
english/metric button . . . ...23
system check button . . . . 23
warning messages . . . . . .23
Mirrors . . . . . . . . . . .69
automatic dimming rearview
mirror . . . . . . . . . . 69
fold away . . . . . . . . ...70
heated . . . . . . . . . . 70
side view mirrors (power) . ...69
Mobile media system
Police and fleet vehicles . . 282
O
Octane rating . . . . . . . 249
Oil (see Engine oil) . . . . ..233
P
Parking brake . . . . . . . 182
Passenger Occupant
Classification Sensor . . . . ...99
Index
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Pedals (see Power adjustable
foot pedals) . . . . . . . . .70
Power adjustable foot pedals . .70
Power distribution box
(see Fuses) . . . . . . . ...196
Power distribution connector
(police and fleet vehicles) . ...273
Power door locks . . . . . . 74
Power mirrors . . . . . . . .69
Power point . . . . . . . . .67
Rear (police) . . . . . . ...274
Power steering . . . . . . ..184
fluid, checking and adding . 256
fluid, refill capacity . . . . 264
Power Windows . . . . . . ...68
R
Radio . . . . . . ..26, 28, 32, 37
Rear window defroster . . . ...46
Recommendations for
attaching safety restraints for
children . . . . . . . . . ..127
Relays . . . . . . . . 193, 200
Remote entry system . . . . .78
illuminated entry . . . . . ..81
locking/unlocking doors . . ...78
opening the trunk . . . . . .79
panic alarm . . . . . . . ...79
replacement/additional
transmitters . . . . . . . ...80
replacing the batteries . . . .79
Roadside assistance . . . . ..190
S
Safety belts (see Safety
restraints) . . . 97, 102, 104–106
Safety Canopy . . . . . . ...122
Safety defects, reporting . . ..220
Safety restraints . . ..97, 102–106
extension assembly . . . . 106
for adults . . . . .102, 104–105
for children . . . . . . . .125
lap belt . . . . . . . . . 103
Occupant Classification
Sensor . . . . . . . . . . 99
warning light and
chime . . . . . . . ...106–107
Safety restraints - LATCH
anchors . . . . . . . . . ..134
Safety seats for children . . ..129
Safety Compliance
Certification Label . . . . . 268
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log . . . .311
Seat belt extenders (police) . 281
Seats . . . . . . . . . . . 89
child safety seats . . . . . 129
cleaning . . . . . . . . ...226
front seats . . . . . . . . .91
heated . . . . . . . . . . 96
Heavy duty (police) . . . ...281
SecuriLock passive anti-theft
system . . . . . . . . . 84, 87
Servicing your vehicle . . . ..229
Setting the clock
AM/FM/In-dash 6 CD . . . . 40
AM/FM single CD . . . . . .30
AM/FM stereo . . . . . . ...27
AM/FM/Tape/CD . . . . . ...35
Spark plugs,
specifications . . . . . .263, 267
Index
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Specification chart,
lubricants . . . . . . . . ...264
Speed control . . . . . . . ..71
Speedometer
calibrated (police) . . . . ..282
Starting a flex fuel vehicle . ...176
Starting your vehicle . . 174–176
jump starting . . . . . . ..208
Steering wheel
controls . . . . . . . . . ..72
tilting . . . . . . . . . . .66
Suspension
heavy duty (police) . . . . 275
T
Tilt steering wheel . . . . . ..66
Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading . 158
Police and fleet vehicles . . 276
Tires . . . . . . ...143–144, 201
alignment . . . . . . . . 151
care . . . . . . . . . . ..147
changing . . . . . . ..201, 205
checking the pressure . . . 147
inflating . . . . . . . . ...145
label . . . . . . . . . . .157
police vehicles . . . . . . 276
replacing . . . . . . . . ..149
rotating . . . . . . . . . 151
safety practices . . . . . ...150
sidewall information . . . ...152
snow tires and chains . . . 163
spare tire . . . . . . .201, 203
terminology . . . . . . . .144
tire grades . . . . . . . ...144
treadwear . . . . . . 143, 148
Towing . . . . . . . . . ...170
recreational towing . . . . .173
trailer towing . . . . . . ..170
wrecker . . . . . . . . . 211
Traction control . . . . . . 183
Traction-lok rear axle . . . ...185
Transmission . . . . . . . .186
brake-shift interlock (BSI) . 185
fluid, checking and adding
(automatic) . . . . . . . .257
fluid, refill capacities . . . ..264
lubricant specifications . . ..264
Trunk . . . . . . . . . . ...76
Pack and loading . . . . . 284
remote release . . . . . 73, 79
Turn signal . . . . . . . . ..52
V
Vehicle Identification Number
(VIN) . . . . . . . . . . ..268
Vehicle loading . . . . . . ..163
Ventilating your vehicle . . ...177
W
Warning lights (see Lights) . ...12
Washer fluid . . . . . . . ..232
Water, Driving through . . . .189
Windows
Windshield washer fluid and
wipers . . . . . . . . . . ..65
checking and adding fluid . .232
replacing wiper blades . . ...232
Wrecker towing . . . . . . .211
Index
333
2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)
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