Nissan Murano Z51 (2008 year). Manual — part 266

MIR-72

< COMPONENT DIAGNOSIS >

[WITHOUT ADP]

AUTO ANTI-DAZZLING INSIDE MIRROR SYSTEM

JCLWM2743GB

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SQUEAK AND RATTLE TROUBLE DIAGNOSES

MIR-73

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SYMPTOM DIAGNOSIS

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Work Flow

INFOID:0000000003554788

CUSTOMER INTERVIEW

Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any of
customer's comments; refer to

MIR-77, "Diagnostic Worksheet"

. This information is necessary to duplicate the

conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain

all the facts and conditions that exist when the noise occurs (or does not occur).

• If there is more than one noise in the vehicle, perform a diagnosis and repair the noise that the customer is

concerned about. This can be accomplished by performing a cruise test on the vehicle with the customer.

• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics

are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.

• Squeak – (Like tennis shoes on a clean floor)

Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping

• Creak – (Like walking on an old wooden floor)

Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.

• Rattle – (Like shaking a baby rattle)

Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.

• Knock – (Like a knock on a door)

Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.

• Tick – (Like a clock second hand)

Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.

• Thump – (Heavy, muffled knock noise)

Thump characteristics include softer knock/dead sound often brought on by activity.

• Buzz – (Like a bumblebee)

Buzz characteristics include high frequency rattle/firm contact.

• Often the degree of acceptable noise level will vary depending up on the person. A noise that you may judge

as acceptable may be very irritating to the customer.

• Weather conditions, especially humidity and temperature, may have a great effect on noise level.

DUPLICATE THE NOISE AND TEST DRIVE

SBT842

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MIR-74

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SQUEAK AND RATTLE TROUBLE DIAGNOSES

If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T models, drive position on A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the

vehicle body.

CHECK RELATED SERVICE BULLETINS

After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.

LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE

1.

Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear and mechanics stethoscope).

2.

Narrow down the noise to a more specific area and identify the cause of the noise by:

• Removing the components in the area that you suspect the noise is coming from.

Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.

• Tapping or pushing/pulling the component that you suspect is causing the noise.

Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.

• Feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the

noise.

• Placing a piece of paper between components that you suspect are causing the noise.
• Looking for loose components and contact marks.

Refer to

MIR-75, "Inspection Procedure"

.

REPAIR THE CAUSE

• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- Separate components by repositioning or loosening and retightening the component, if possible.
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-

thane tape. A Nissan Squeak and Rattle Kit (J-43980) is available through your authorized Nissan Parts
Department.

CAUTION:

Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Department for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100

×

135 mm (3.94

×

5.31 in)/76884-71L01: 60

×

85 mm (2.36

×

3.35 in)/76884-

71L02:15

×

25 mm (0.59

×

0.98 in)

INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50

×

50 mm (1.97

×

1.97 in)/73982-

50Y00: 10 mm (0.39 in) thick, 50

×

50 mm (1.97

×

1.97 in)

INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30

×

50 mm (1.18

×

1.97in)

FELT CLOTHTAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.

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68370-4B000: 15

×

25 mm (0.59

×

0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll

The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that will be visible or not fit. Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.

CONFIRM THE REPAIR

Confirm that the cause of a noise is repaired by test driving the vehicle.Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.

Inspection Procedure

INFOID:0000000003554789

Refer to Table of Contents for specific component removal and installationinformation.

INSTRUMENT PANEL

Most incidents are caused by contact and movement between:

1.

The cluster lid A and instrument panel

2.

Acrylic lens and combination meter housing

3.

Instrument panel to front pillar garnish

4.

Instrument panel to windshield

5.

Instrument panel mounting pins

6.

Wiring harnesses behind the combination meter

7.

A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by
applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate
wiring harness.

CAUTION:

Do not use silicone spray to isolate a squeak or rattle. If you saturatethe area with silicone, you
will not be able to recheck the repair.

CENTER CONSOLE

Components to pay attention to include:

1.

Shifter assembly cover to finisher

2.

A/C control unit and cluster lid C

3.

Wiring harnesses behind audio and A/C control unit

The instrument panel repair and isolation procedures also apply to thecenter console.

DOORS

Pay attention to the:

1.

Finisher and inner panel making a slapping noise

2.

Inside handle escutcheon to door finisher

3.

Wiring harnesses tapping

4.

Door striker out of alignment causing a popping noise on startsand stops

Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the Nissan Squeak and Rattle Kit (J-43980) to repair the noise.

TRUNK

Trunk noises are often caused by a loose jack or loose items put intothe trunk by the owner.
In addition look for:
1.

Trunk lid dumpers out of adjustment

2.

Trunk lid striker out of adjustment

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MIR-76

< SYMPTOM DIAGNOSIS >

[WITHOUT ADP]

SQUEAK AND RATTLE TROUBLE DIAGNOSES

3.

The trunk lid torsion bars knocking together

4.

A loose license plate or bracket

Most of these incidents can be repaired by adjusting, securing or insulatingthe item(s) or component(s) caus-
ing the noise.

SUNROOF/HEADLINING

Noises in the sunroof/headlining area can often be traced to one of the following:

1.

Sunroof lid, rail, linkage or seals making a rattle or light knockingnoise

2.

Sunvisor shaft shaking in the holder

3.

Front or rear windshield touching headlining and squeaking

Again, pressing on the components to stop the noise while duplicatingthe conditions can isolate most of these
incidents. Repairs usually consistof insulating with felt cloth tape.

SEATS

When isolating seat noise it's important to note the position the seatis in and the load placed on the seat when
the noise is present. These conditionsshould be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:

1.

Headrest rods and holder

2.

A squeak between the seat pad cushion and frame

3.

The rear seatback lock and bracket

These noises can be isolated by moving or pressing on the suspectedcomponents while duplicating the condi-
tions under which the noise occurs.Most of these incidents can be repaired by repositioning the component
orapplying urethane tape to the contact area.

UNDERHOOD

Some interior noise may be caused by components under the hood or onthe engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:

1.

Any component mounted to the engine wall

2.

Components that pass through the engine wall

3.

Engine wall mounts and connectors

4.

Loose radiator mounting pins

5.

Hood bumpers out of adjustment

6.

Hood striker out of adjustment

These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.

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SQUEAK AND RATTLE TROUBLE DIAGNOSES

MIR-77

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Diagnostic Worksheet

INFOID:0000000003554790

PIIB8740E

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MIR-78

< SYMPTOM DIAGNOSIS >

[WITHOUT ADP]

SQUEAK AND RATTLE TROUBLE DIAGNOSES

PIIB8742E

Revision: 2008 October

2009 Murano

PRECAUTIONS

MIR-79

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PRECAUTION

PRECAUTIONS

Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"

INFOID:0000000003554791

The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the “SRS AIRBAG” and “SEAT BELT” of this
Service Manual.

WARNING:

• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in

the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.

• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal

injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see the “SRS AIRBAG”.

• Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this

Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or har-
ness connectors.

Precaution Necessary for Steering Wheel Rotation after Battery Disconnect

INFOID:0000000003554792

NOTE:
• Before removing and installing any control units, first turn the push-button ignition switch to the LOCK posi-

tion, then disconnect both battery cables.

• After finishing work, confirm that all control unit connectors are connected properly, then re-connect both

battery cables.

• Always use CONSULT-III to perform self-diagnosis as a part of each function inspection after finishing work.

If a DTC is detected, perform trouble diagnosis according to self-diagnosis results.

This vehicle is equipped with a push-button ignition switch and a steering lock unit.
If the battery is disconnected or discharged, the steering wheel will lock and cannot be turned.
If turning the steering wheel is required with the battery disconnected or discharged, follow the procedure
below before starting the repair operation.

OPERATION PROCEDURE

1.

Connect both battery cables.
NOTE:
Supply power using jumper cables if battery is discharged.

2.

Carry the Intelligent Key or insert it to the key slot and turn the push-button ignition switch to ACC position.
(At this time, the steering lock will be released.)

3.

Disconnect both battery cables. The steering lock will remain released with both battery cables discon-
nected and the steering wheel can be turned.

4.

Perform the necessary repair operation.

5.

When the repair work is completed, re-connect both battery cables. With the brake pedal released, turn
the push-button ignition switch from ACC position to ON position, then to LOCK position. (The steering
wheel will lock when the push-button ignition switch is turned to LOCK position.)

6.

Perform self-diagnosis check of all control units using CONSULT-III.

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MIR-80

< PRECAUTION >

[WITHOUT ADP]

PRECAUTIONS

Precaution for Procedure without Cowl Top Cover

INFOID:0000000003554793

When performing the procedure after removing cowl top cover, cover
the lower end of windshield with urethane, etc.

Precaution for Work

INFOID:0000000003554794

• After removing and installing the opening/closing parts, be sure to carry out fitting adjustments to check their

operation.

• Check the lubrication level, damage, and wear of each part. If necessary, grease or replace it.

PIIB3706J

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PREPARATION

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PREPARATION

PREPARATION

Special Service Tools

INFOID:0000000003554795

The actual shapes of Kent-Moore tools may differ from those of special service tools illustrated here.

Commercial Service Tools

INFOID:0000000003554796

Tool number
(Kent-Moore No.)
Tool name

Description

(J-39570)
Chassis ear

Location the noise

(J-43980)
NISSAN Squeak and Rattle
Kit

Repairing the cause of noise

SIIA0993E

SIIA0994E

Tool name

Description

Engine ear

Locating the noise

Remover tool

Remove clips, pawls, metal clips

Power tool

SIIA0995E

PIIB7923J

PIIB1407E

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MIR-82

< ON-VEHICLE REPAIR >

[WITHOUT ADP]

INSIDE MIRROR

ON-VEHICLE REPAIR

INSIDE MIRROR

Exploded View

INFOID:0000000003554797

Removal and Installation

INFOID:0000000003554798

CAUTION:

Never reuse the inside mirror disassembled from mirror base.

REMOVAL

1.

Remove the inside mirror cover.

2.

Remove TORX bolt.

3.

Slide the inside mirror upward to remove.

INSTALLATION

Install in the reverse order of removal.

CAUTION:

When inserting the inside mirror into the mirror base, be sure to push the pawl until it get connected to
the mirror base.

1.

Inside mirror

2.

Inside mirror cover

3.

Mirror base

4.

TORX bolt

Refer to

GI-4, "Components"

for symbols in the figure.

JMLIA0136GB

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OUTSIDE MIRROR

MIR-83

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OUTSIDE MIRROR

DOOR MIRROR ASSEMBLY

DOOR MIRROR ASSEMBLY : Exploded View

INFOID:0000000003554799

REMOVAL

DISASSEMBLY

1.

Door mirror assembly

2.

Front door assembly

3.

Door mirror corner cover

: Clip

JMLIA0122ZZ

JMLIA0123ZZ

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MIR-84

< ON-VEHICLE REPAIR >

[WITHOUT ADP]

OUTSIDE MIRROR

DOOR MIRROR ASSEMBLY : Removal and Installation

INFOID:0000000003554800

CAUTION:

Never damage the mirror bodies.

REMOVAL

1.

Remove the front door finisher. Refer to

INT-11, "FRONT DOOR FINISHER : Removal and Installation"

.

2.

Remove the door mirror corner cover.

3.

Disconnect the door mirror harness connector.

4.

Remove the door mirror mounting nuts, and remove the door mirror assembly.

INSTALLATION

Install in the reverse order of removal.

GLASS MIRROR

GLASS MIRROR : Exploded View

INFOID:0000000003554801

GLASS MIRROR : Disassembly and Assembly

INFOID:0000000003554802

CAUTION:

Never damage the mirror bodies.

DISASSEMBLY

1.

Door mirror cover

2.

Door mirror assembly

3.

Glass mirror

: Pawl

1.

Door mirror cover

2.

Door mirror assembly

3.

Glass mirror

: Pawl

JMLIA0123ZZ

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OUTSIDE MIRROR

MIR-85

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1.

Place the glass mirror upward.

2.

Put a strip of protective tape (A) on the housing.

3.

Insert flat-bladed screwdriver (B) into the recess at lower side
between glass mirror (1) and actuator (2), and push up pawls to
remove glass mirror lower side.
NOTE:
Insert a small slotted screwdriver into recess, and push up while
rotating (twist) to make work easier.

4.

Insert flat-bladed screwdriver at RH/LH side between glass mirror and actuator, and push up pawls to
remove glass mirror RH/LH side.
NOTE:
Insert flat-bladed screwdriver into recesses, and push up while rotating (twist) to make work easier.

5.

Remove two terminals of mirror heater attachment. (With heater mirror model)

6.

Pull glass mirror as shown in the figure in order to disengage
both upper pawls, and then remove glass mirror.

ASSEMBLY

Install in the reverse order of removal.

CAUTION:

After installation, visually check that pawls are securely engaged.

DOOR MIRROR COVER

JMLIA0124ZZ

1.

Glass mirror

2.

Actuator

JMLIA0092ZZ

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MIR-86

< ON-VEHICLE REPAIR >

[WITHOUT ADP]

OUTSIDE MIRROR

DOOR MIRROR COVER : Exploded View

INFOID:0000000003554804

DOOR MIRROR COVER : Disassembly and Assembly

INFOID:0000000003554805

CAUTION:

Never damage the mirror bodies.

DISASSEMBLY

1.

Remove the glass mirror. Refer to

MIR-84, "GLASS MIRROR : Disassembly and Assembly"

.

2.

Remove the pawls, and disassemble the door mirror cover from the mirror assembly.

ASSEMBLY

Install in the reverse order of removal.
NOTE:
After installation, visually check that pawls are securely engaged.

1.

Door mirror cover

2.

Door mirror assembly

3.

Glass mirror

: Pawl

JMLIA0123ZZ

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DOOR MIRROR REMOTE CONTROL SWITCH

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DOOR MIRROR REMOTE CONTROL SWITCH

Exploded View

INFOID:0000000003732058

Refer to

INT-11, "FRONT DOOR FINISHER : Exploded View"

Removal and Installation

INFOID:0000000003732059

REMOVAL

1.

Remove the power window main switch finisher (2). Refer to

PWC-114, "Removal and Installation"

2.

Remove door mirror remote control switch (1) from power win-
dow main switch finisher (2) using flat-bladed screwdriver (A).

INSTALLATION

Install in the reverse order of removal.

: Pawl

JMLIA0118ZZ

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