Skoda Enyaq (2021 year). Manual in english — page 13
262 Maintaining and cleaning › Ice scraper
NOTICE
Underseal
▶ Wash out the sponge or wash mitt regularly.
The underside is permanently protected by the factory against
▶ Use a di erent sponge for wheels, sills and the lower part of
chemical and mechanical influences.
the vehicle than that used for the other vehicle parts.
› Have the protective coating checked by a specialist garage be-
▶ Do not wash the vehicle in the blazing sun.
fore starting and at the end of the cold season.
▶ Do not dry the headlights or use sharp objects.
Wheels
▶ Do not put pressure on the bodywork when washing.
› After washing, preserve the wheels with suitable means.
▶ The temperature of the washing water may be a max. 60 °C.
WARNING
After hand washing
Risk of an accident!
› Rinse the vehicle and wipe it with a suitable clean cloth.
▶ Severe dirt on the wheels can result in the wheels unbalancing.
Vehicle paint
Car jack
› Preserve the varnish at least twice a year with hard wax.
› If necessary, treat moving parts with suitable grease.
› Use a polish for matt lacquers.
Tow hitch
Films
› Coat the ball head of the towing device with a suitable grease
Films will age and become brittle - this is entirely normal: this is
whenever necessary.
not an error.
The following factors have a negative e ect on the life or colour
Ice scraper
fastness of the films:
▶ Sun rays
In the luggage compartment lid
▶ moisture
▶ Air pollution
▶ Stones, e.g. due to the rebound of the cargo during transport
on the roof rack
Protection of hollow spaces
Corrosion-prone cavities of the vehicle are permanently protec-
ted by preservative wax at the factory.
› Remove spilled wax with a plastic scraper, clean stains with
mineral spirits.
Technical data and specifications › Requirements for the technical data
263
▶ On a plate under the windscreen in the lower left corner
Technical data and specifications
▶ On the type plate at the bottom of the middle body pillar of
Requirements for the technical data
the vehicle
The emission standard, information on fuel consumption and
other information pertaining to your vehicle can be found listed
in the technical vehicle documentation and in the declaration of
conformity (in the so-called COC Document).
The information listed was determined in accordance with rules
and under conditions that are stipulated by legal or technical
regulations.
This and other information about your vehicle and the declara-
tion of conformity can be obtained from a ŠKODA Partner.
The details in the technical vehicle documentation and in the
Type plate
declaration of conformity take precedence over the information
A
Vehicle manufacturers
B
Vehicle identification number (VIN)
your vehicle in its condition and configuration at the time of de-
livery from the manufacturer. Retrofitting an accessory can have
VIN display
a negative impact on this information and values, in particular
The VIN is displayed in the infotainment under the menu item
the values regarding fuel consumption, which are specified in the
Menu item for service.
vehicle documentation and in the declaration of conformity.
The performance values listed were determined without per-
Engine number
formance-reducing equipment, e.g. air conditioning system.
The engine number is embossed on the engine block.
Vehicle identification data
Maximum permissible weights
Vehicle identification number (VIN)
The maximum permissible weights are listed on the nameplate.
The vehicle identification number is found at the following loca-
The type plate is located at the bottom of the middle body pillar
tions:
of the vehicle.
▶ In the room under the front flap on the right
264 Technical data and specifications › Operating weight
▶ Do not exceed the specified values for the maximum permissi-
ble weights.
Operating weight
Information about the operating weight
The specification corresponds to the lowest possible operating
weight without additional weight-increasing equipment. This al-
so includes 75 kg as the driver's weight, the weight of the oper-
A
Maximum permissible gross weight
ating fluids and the on-board tools.
B
Maximum permissible towed weight (towing vehicle and
trailer)
Operating weight
C
Maximum permissible front axle load
Operating weight (kg)
D
Maximum permissible rear axle load
132 kW electric motor
1965
Payloads
150 kW electric motor
2075
It is possible to calculate the approximate maximum payload
from the di erence between the permissible total weight and
Ask for the exact vehicle weight in a specialist garage.
the operating weight.
The payload consists of the following components:
▶ The weight of the passenger
▶ The weight of all luggage and other loads
▶ The weight of the roof, including the roof rack system
▶ The weight of the equipment that is excluded from the operat-
ing weight
▶ Trailer bearing load for trailer towing » page 255
WARNING
Risk of accident and danger of vehicle damage!
Technical data and specifications › Vehicle dimensions
265
Vehicle dimensions
Accident data recorder (Event Data Recorder)
Dimensions
The vehicle is equipped with an accident data recorder, herein-
after called as “EDR”. The purpose of the EDR lies in the data re-
Specification
Value (in mm)
cording during a trac accident or another extraordinary trac
Vehicle height
1616
situation, hereinafter called as “accident”.
Vehicle width with folded-in
Data is only recorded in the event of an accident in which the re-
1879
mirrors
straint systems are triggered.
Vehicle width with folded-out
2147
The EDR records the accident in a short time (approximately 10
mirrors
s), by showing the following information, for example:
Ground clearance of the vehi-
186
▶ The function of certain systems in the vehicle.
cle
Vehicle length
4649
▶ The seat belt status of the driver and front passenger.
▶ The actuation of the brake and accelerator pedals.
▶ The speed of the vehicle at the time of the accident.
Engine specifications
The recorded data support the analysis of how the vehicle sys-
tems behaved shortly before, during and shortly after the acci-
132 kW electric motor
dent. This enables them to clarify the circumstances of the acci-
Power (kW)
132
dent.
Highest torque (Nm)
310/6000
The data relating to assist systems in the vehicle is also recor-
Maximum speed (km/h)
160
ded. Whether for instance the a ected systems were switched
Acceleration 0-100 km/h (s)
8.7
on or o at the corresponding time, whether they were only par-
tially available or were inactive. There is also the possibility of
tracking whether these vehicle functions controlled, accelerated
150 kW electric motor
or decelerated the vehicle during the accident. Depending on
the equipment, these functions are, e.g:
Power (kW)
150
Highest torque (Nm)
310/6000
▶ Adaptive Cruise Control (ACC).
Maximum speed (km/h)
160
▶ Lane Assist (Lane Assist).
Acceleration 0-100 km/h (s)
8.5
▶ Park Assist.
▶ Emergency braking function (Front Assist).
266 Technical data and specifications › Personal data
Under normal driving conditions, data is not recorded. There is
The current declaration on the protection of personal data is dis-
no audio or video recording from the vehicle interior or sur-
played using the following link or by reading the QR code:
roundings. Personal data such as name, gender, age or place
where the accident occurred is not stored in the EDR. However,
third parties such as law enforcement authorities may use cer-
tain resources to connect EDR content to other data sources,
and therefore deduce the identification of some of the people
involved in the accident when investigating the causes of the ac-
cident.
For reading the EDR-Data, special equipment is required and the
Information about the radio systems in the vehicle
ignition switched on.
Your vehicle has various radio systems.
ŠKODA AUTO will not read or otherwise process any accident
data from the EDR without the approval of the vehicle owner or
Manufacturers of this radio equipment declare that this equip-
other person authorised for use of the vehicle. Exceptions are
ment complies with the requirements of Directive 2014/53 / EU
specified in the contractual arrangements, or these are subject
and the Technical Regulation on Radio Equipment, approved
to generally binding regulations.
by the Decision of the Cabinet of Ministers of Ukraine of 25
May 2017 no. 355.
Due to legal requirements, ŠKODA AUTO is required to monitor
the quality and safety of its products, meaning that it is only en-
Information about Directive 2014/53 / EUon the approximation
titled to use data from the EDR to monitor the product on the
of the laws of the Member States relating to the marketing of
market, for further research and development, and to improve
radio equipment, Technical regulation on radio equipment, ap-
the quality of the vehicle's safety systems. For the purpose of
proved by the decision of the Cabinet of Ministers of Ukraine
research and development, ŠKODA AUTO will also make data
of May 25, 2017 No. 355 as well as regarding declaration of
available to third parties. This is done exclusively in anonymous
conformity ,can be viewed on ŠKODA web pages using the fol-
form, i.e. without any connection to the specific vehicle, the ve-
lowing link or by scanning the QR-code:
hicle owner or any other authorised user.
Personal data
Personal customer data is collected, processed and used by
ŠKODA AUTO in accordance with the provisions of the generally
After this, proceed as follows:
binding legal provisions in the area of personal data protection.
Technical data and specifications › Rights arising from defective performance, ŠKODA warranties
267
1.
Select the desired region.
I
Philippines
2.
Select Download Declaration of conformity against the de-
J
Taiwan
sired model, to receive the certificates.
K
Belarus
Examples of labelling of radio systems
L
Ukraine
Rights arising from defective performance,
ŠKODA warranties
Rights arising from defective performance
Your ŠKODA Partner, as a seller, is liable to you for material de-
fects in your new ŠKODA vehicle, ŠKODA Genuine Parts and
ŠKODA Genuine Accessories, in accordance with the legal re-
quirements and the purchase contract.
The buyer is entitled to assert the rights arising from defective
performance with the responsible ŠKODA partner from the time
of vehicle handover. The date of the vehicle handover and the
vehicle identification number (VIN) are properly documented in
the “Vehicle delivery documentation” chapter in this Owner's
A
Serbia
Manual.
B
Australia and New Zealand
ŠKODA warranty for new cars
C
Europe (countries that approve radio equipment as per EU
As well as the legal rights arising from defective performance,
ŠKODA AUTO grants you the ŠKODA warranty for new cars
guidelines)
(hereinafter referred to as the “ŠKODA Warranty”), according to
D
Armenia
the conditions described below.
E
Russia
Under the ŠKODA Warranty, the company ŠKODA AUTO shall
F
Vietnam
provide the following services1):
G
Mongolia
▶ Free repair of damage due to a defect that occurs in your vehi-
cle within two years of the start of the ŠKODA Warranty.
H
Moldova
268 Technical data and specifications › Rights arising from defective performance, ŠKODA warranties
▶
Free repair of damage due to paintwork flaws that occur on
The ŠKODA Partner enters this date into the corresponding sys-
your vehicle within three years of the start of the ŠKODA War-
tems of the manufacturer. Any one ŠKODA Partner can notify
ranty.
you of this date on request.
▶ Free repair of rust corrosion on the body, which occurs on
Fault rectification under the ŠKODA Warranty can be carried out
your vehicle within twelve years of the start of the warranty. In
by means of a replacement or repair of the defective parts. This
terms of rust corrosion on the body, the ŠKODA Warranty
also applies to the high-voltage battery and its components. The
shall cover only rust corrosion through body panels from the
ŠKODA Service Partner decides about the fault rectification. The
inside to the outside.
fault rectification takes place in accordance with the availability
▶ Free repair of the high-voltage battery, if the damage occurs
of the ŠKODA Service Partners and within a reasonable period
within 8 years or before reaching a mileage of 160,000 km/
of time. Replaced parts become the property of the ŠKODA
100,000 miles (whichever occurs first) from the beginning of
Service Partner.
the ŠKODA warranty.
In the event of a claim under the ŠKODA warranty regarding
A reduction in the capacity of the high-voltage battery over
damage to the high-voltage battery, the capacity of the high-
time is a natural feature of technology and does not constitute
voltage battery after fault rectification is at least 70% of the to-
a defect within the meaning of the ŠKODA warranty (this is
tal usable capacity, and this is in consideration of all relevant fac-
with regards to a natural lock), provided that this value meas-
tors including the age, condition and the mileage of the vehicle.
ured by the ŠKODA service partner does not fall below 70% of
There shall be no further claims arising from the ŠKODA War-
the total usable capacity before the expiry of 8 years or before
ranty. In particular, no claim for replacement, no right of with-
the achievement of 160,000 km/100,000 miles (whichever
drawal, no claim to purchase price reduction, or provision of a
comes first) from the beginning of the ŠKODA warranty.
replacement car for the duration of repair and compensation.
The start of the ŠKODA Warranty is the day on which the new
The ŠKODA Warranty can be claimed at any ŠKODA Service
car is handed over for use by a ŠKODA partner to the first buyer
Partner.
who is not a ŠKODA Partner1).
1)
Based on the requirements of generally binding legal regulations or country-specific market requirements, the ŠKODA partner or
importer can provide a warranty beyond the scope of the stated ŠKODA Warranty. This local warranty extends the scope of per-
formance in accordance with the specific warranty conditions of ŠKODA partners or importers.
1)
Due to the requirements of the generally binding country-specific regulations, the date of first registration can be given instead of
the date of the vehicle handover.
Technical data and specifications › Rights arising from defective performance, ŠKODA warranties
269
There are no claims under the ŠKODA Warranty if vehicle dam-
spect of the seller of the vehicle and possible claims arising from
age has occurred in causal connection with one of the following
product liability laws.
circumstances:
ŠKODA Mobility warranty
▶ The service work was not carried out on time and professio-
The Mobility Warranty provides you with a sense of certainty for
nally according to the provisions of ŠKODA AUTO, or its exe-
journeys in your vehicle.
cution was not proven by the customer when asserting claims
If your vehicle is left on the road due to an unexpected fault, we
under the ŠKODA Warranty.
can provide services to keep you moving as part of the mobility
▶ Damage has not been reported immediately to a specialist
guarantee, including the following: technical assistance on the
company or has not been properly remedied.
phone, breakdown assistance at the breakdown location, start-
▶ Damage refers to parts that are subject to natural wear, such
up on site, and towing to the ŠKODA service partner, if necessa-
as tyres, spark plugs, wiper blades, brake pads and brake discs,
ry.
clutch, bulbs, synchronizer rings, batteries, etc.
If your vehicle is not repaired on the same day, then the ŠKODA
▶ External impact or influences (e.g. accident, hail, flood, fire
Service Partner may, if necessary, arrange additional subsequent
etc.).
services, such as replacement transport (bus, train, etc.), the pro-
▶ Installation, connection of parts or accessories, other adapta-
vision of a replacement vehicle, and the like.
tion or technical modification of the vehicle not approved by
ŠKODA AUTO (e.g. Tuning).
Specific claims for free provision of services under the ŠKODA
Mobility Warranty only exist if your vehicle has remained in a
▶ Unauthorized use, improper handling (e.g. use in motor sport
causal connection with a defect which is to be remedied on the
competitions or overloading), improper care or unauthorized
basis of fulfilment under the ŠKODA Warranty.
maintenance.
Check the conditions for provision of the Mobility Warranty for
other factory instructions, including, but not limited to, non-
your vehicle with your ŠKODA Partner. They will also inform you
observance of instructions regarding the procedure for charg-
of the detailed terms and conditions of the Mobility Warranty in
ing the high-voltage battery.
relation to your vehicle. In the event that your vehicle is not cov-
▶ Use of the vehicle as a stationary source of electrical energy or
ered by a mobility warranty, he will inform you of the possibili-
extraction and subsequent use of the high-voltage battery
ties for subsequent conclusion.
outside the vehicle.
Optional ŠKODA Extended Warranty
▶ Exposure of the high-voltage battery to water or other liquids.
If you also purchased a ŠKODA Extended Warranty when pur-
The customer shall prove the lack of causation.
chasing your new car, ŠKODA AUTO will provide you with a free
repair of vehicle damage caused by a defect in the vehicle during
The present ŠKODA Warranty shall not a ect the purchaser's
the warranty period.
statutory rights arising from unsatisfactory performance in re-
270 Technical data and specifications › Rights arising from defective performance, ŠKODA warranties
The ŠKODA Extended Warranty for your vehicle is valid for the
agreed period or until the agreed mileage limit is reached,
whichever comes first.
For the assessment of claims from the ŠKODA Extended War-
ranty, the conditions of the ŠKODA warranty described above
apply to the appropriate extent.
The fault rectification under the ŠKODA Extended Warranty can
only be carried out by replacement or repair of the defective
parts, whereby the ŠKODA service partner decides on the type
of vehicle repair. The fault rectification takes place in accord-
ance with the availability of the ŠKODA Service Partners and
within a reasonable period of time.
There shall in any case be no entitlement to further claims from
the ŠKODA Extended Warranty. In particular, no claim for re-
placement, no right of withdrawal, no claim to purchase price re-
duction, or provision of a replacement car for the duration of re-
pair and compensation.
The described paint warranty, the warranty against rust penetra-
tion and the warranty for the high-voltage battery remain unaf-
fected by the ŠKODA Extended Warranty.
The ŠKODA Extended Warranty does not apply to exterior and
interior foils.
Your ŠKODA partner will provide you with information about the
detailed conditions of the ŠKODA Extended Warranty.
The ŠKODA Mobility Warranty and the ŠKODA Extended
Warranty are only available in some countries.
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