Infiniti G35 (V35) Sedan. Manual — part 187

AV-520

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

NORMAL OPERATING CONDITION

Noise resulting from variations in field strength, such as fading noise and multi-path noise, or external noisefrom trains and other
sources, is not a malfunction.

NOTE:

• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to mountains or buildings blocking

the signal.

• Multi-path noise: This noise results from a time difference between the broadcast waves directly from the station arriving at the

antenna and the waves reflected by mountains or buildings.

RELATED TO VEHICLE ICON

Symptom

Cause and Counter measure

Cannot play

Check if the CD/CF was inserted correctly.

Check if the CD/CF is scratched or dirty.

Check if there is condensation inside the player, and if there is, wait until the condensation is
gone (about 1 hour) before using the player.

If there is a temperature increase error, the player will play correctly after it returns to the normal
temperature.

If there is a mixture of music CD files (CD-DA data) and MP3/WMA files on a CD, only the music
CD files (CD-DA data) will be played.

Files with extensions other than “.MP3”, “.WMA”, “.mp3”, or “.wma” cannot be played. In addi-
tion, the character codes and number of characters for folder names and file names should be
in compliance with the specifications.

Check if the disc or the file is generated in an irregular format, This may occur depending on the
variation or the setting of MP3/WMA writing applications or other text editing applications.

Check if the finalization process, such as session close and disc close, is done for the disc.

Check if the CD/CF is protected by copyright.

Poor sound quality

Check if the CD/CF is scratched or dirty.

It takes a relatively long time be-
fore the music starts playing.

If there are many folder or file levels on the MP3/WMA CD/CF, or if it is a multisession disc, some
time may be required before the music starts playing.

Music cuts off or skips

The writing software and hardware combination might not match, or the writing speed, writing
depth, writing width might not match the specifications. Try using the slowest writing speed.

Skipping with high bit rate files

Skipping may occur with large quantities if data such as for high bit rate data.

Move immediately to the next song
when playing

When a non-MP3/WMA file has been given an extension of “.MP3”, “.WMA”, “.mp3”, or “.wma”,
or when play is prohibited by copyright protection, the player will skip to the next song.

The songs do not play back in the
desired order.

The playback order is the order in which the files were written by the software, so the files might
not play in the desired order.

Symptom

Possible cause

Possible solution

Names of roads differ between Plan

View and Birdview

™

.

This is because the quantity of the displayed
information is reduced so that the screen does
not become too crowded. There is also a
chance that names of the roads may be dis-
played multiple times, and the names appear-
ing on the screen may be different because of
a processing procedure.

This is not a malfunction.

The vehicle icon is not displayed in
the correct position.

The vehicle was transported after the ignition
switch was pushed off, for example, by a ferry
or car transporter.

Drive the vehicle for a while on a road where
GPS signals can be received.

The position and direction of the vehicle icon
may be incorrect depending on the driving en-
vironments and the levels of positioning accu-
racy of the navigation system.

This is not a malfunction. Drive the vehicle
for a while to automatically correct the posi-
tion and direction of the vehicle icon.

When the vehicle is traveling on a
new road, the vehicle icon is located
on another road nearby.

Because the new road is not stored in the map
data, the system automatically places the ve-
hicle icon on the nearest road available.

Updated road information will be included in
the next version of the map data.

AV

NORMAL OPERATING CONDITION

AV-521

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

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RELATED TO ROUTE CALCULATION AND VISUAL GUIDANCE

The screen does not switch to the
night screen even after turning on
the headlights.

The daytime screen was set the last time the
headlights were turned on.

Set the screen to the night screen mode us-
ing <Day/Night> when you turn on the head-
lights.

The map does not scroll even when
the vehicle is moving.

The current location map screen is not dis-
played.

Push <MAP>.

The vehicle icon is not displayed.

The current location map screen is not dis-
played.

Push <MAP>.

The location of the vehicle icon is
misaligned from the actual position.

When using tire chains or replacing the tires,
speed calculations based on the speed sensor
may be incorrect.

Drive the vehicle for a while (at approximate-
ly 19 MPH for about 30 minutes) to automat-
ically correct the vehicle icon position.
If this does not correct the vehicle icon posi-
tion, contact an INFINITI dealer.

The map data has a mistake or is incomplete
(the vehicle icon position is always misaligned
in the same area).

Updated road information will be included in
the next version of the map data.

Symptom

Possible cause

Possible solution

Symptom

Possible cause

Possible solution

Waypoints are not included in
the auto reroute calculation.

Waypoints that you have already passed are not included
in the auto reroute calculation.

If you want to go to that waypoint
again, you need to edit the route.

Route information is not dis-
played.

Route calculation has not yet been performed.

Set the destination and perform route
calculation.

You are not driving on the suggested route.

Drive on the suggested route.

Route guidance is set to off.

Turn on route guidance.

Route information is not provided for certain types of roads
(roads displayed in gray).

This is not a malfunction.

The auto reroute calculation
(or detour calculation) sug-
gests the same route as the
one previously suggested.

Route calculations took priority conditions into consider-
ation, but the same route was calculated.

This is not a malfunction.

A waypoint cannot be added.

Five waypoints are already set on the route, including ones
that you have already passed.

A maximum of 5 waypoints can be
set on the route. If you want to go to
6 or more waypoints, perform route
calculations multiple times as neces-
sary.

The suggested route is not dis-
played.

Roads near the destination cannot be calculated.

Reset the destination to a main or or-
dinary road, and recalculate the
route.

The starting point and destination are too close.

Set a more distant destination.

The starting point and destination are too far away.

Divide your trip by selecting one or
two intermediate destinations, and
perform route calculations multiple
times.

There are time restricted roads (by the day of the week, by
time) near the current vehicle location or destination.

Set [Use Time Restricted Roads] to
off.

The part of the route that you
have already passed is delet-
ed.

A route is managed by sections between waypoints. If you
passed the first waypoint, the section between the starting
point and the waypoint is deleted. (It may not be deleted de-
pending on the area.)

This is not a malfunction.

An indirect route is suggested.

If there are restrictions (such as one-way streets) on roads
close to the starting point or destination, the system may
suggest an indirect route.

Adjust the location of the starting of
the starting point or destination.

The system may suggest an indirect route because route
calculation does not take into consideration some areas
such as narrow streets (gray roads.)

Reset the destination to a main or or-
dinary road, and recalculate the
route.

AV-522

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

NORMAL OPERATING CONDITION

RELATED TO VOICE GUIDANCE

RELATED TO TRAFFIC INFORMATION

EXAMPLES OF VEHICLE MARK DISPLACEMENT

The landmark information
does not correspond to the ac-
tual information.

This may be caused by insufficient or incorrect map data.

Updated information will be included
in the next version of the data.

The suggested route does not
exactly connect to the starting
point, waypoints, or destina-
tion.

There is no data for route calculation closes to these loca-
tions.

Set the starting point, waypoints and
destination on a main road, and per-
form route calculation.

Symptom

Possible cause

Possible solution

Symptom

Possible cause

Possible solution

Voice guidance is not available

Voice guidance is only available at certain intersections
marked with ? In some case, voice guidance is not
available even when the vehicle should make a turn.

This is not a malfunction.

The vehicle has deviated from the suggested route.

Go back to the suggested route or request
route calculation again

Voice guide is set to off.

Turn on voice guidance.

Route guidance is set to off.

Turn on voice guidance.

The guidance contact does not
correspond to the actual condi-
tion.

The contact of voice guidance may vary, depending on
the types of intersections at which turn are made.

Follow all traffic rules and regulations.

Symptom

Possible cause

Possible solution

The traffic information
is not displayed

The traffic information is not set to on.

Set the traffic information to on.

You are in an area where traffic information is not avail-
able

Scroll to an area where traffic information is
available

You have not subscribed to XM NavTraffic or, your sub-
scription to XM NavTraffic has expired.

Check your subscription status of XM NavTraffic.

The map scale is set at a level where the display of
icons is impossible.

Check that the map scale is set at a level in which
the display of icons is possible.

With the automatic de-
tour route search ON,
no detour route is set to
avoid congested areas.

There is no faster route compared to the current route,
based on the road network and traffic information.

The automatic detour search is not intended for
avoiding traffic jams. It searches for the fasted
rote taking into consideration such things as traf-
fic jams.

The route does not
avoid road section with
traffic information stat-
ing it is closed due to
road construction.

The navigation system is designed not to avoid this
event because the actual period of closure may differ
from the declared roadwork period.

Observe the actual road condition and follow the
instructions on road for detour when necessary.
If the road closure is for certain, use detour func-
tion and set the detour distance to avoid the
closed road section.

Traffic information dis-
played differs from in-
formation from other
media (e.g. radio).

Other media may use different information sources.

Observe the actual road conditions and regula-
tions. Always observe safe driving practices and
follow all traffic regulations.

AV

NORMAL OPERATING CONDITION

AV-523

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITH NAVIGATION]

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Vehicle's travel amount is calculated by reading its travel distance and turning angle. Therefore, if the vehicle
is driven in the following manner, an error will occur in the vehicle's current location display. If correct location
has not been restored after driving the vehicle for a while, perform location correction.

SEL698V