Harley Davidson 2011 Touring Models. Electrical Diagnostic Manual — page 31
Table 8-2. Diagnostic Trouble Codes (DTCs) and Symptoms
GO TO
DESCRIPTION
DTC/SYMPTOM
DTC U1304 through DTC U1317 can only be viewed as historic
codes using DIGITAL TECHNICIAN II (Part No. HD-48650).
The faults are detectable as current codes only if they happen
to occur while in the diagnostic mode. To diagnose these condi-
tions without the use of DIGITAL TECHNICIAN II (Part No. HD-
48650), see
8.5 ADVANCED AUDIO SYSTEM SYMPTOMS
J1850 lost communications with ECM
U1016
J1850 bus shorted low
U1300
J1850 bus shorted high
U1301
Infotainment bus off error
U1302
Infotainment bus lost communications with
future
U1304
Infotainment bus lost communications with
future
U1305
Infotainment bus lost communications with
hands-free phone module
U1306
Infotainment bus lost communications with
CB
U1307
Infotainment bus lost communications with
future
U1308
Infotainment bus lost communications with
future
U1309
Infotainment bus lost communications with
future
U1310
Infotainment bus lost communications with
future
U1311
Infotainment bus lost communications with
future
U1312
Infotainment bus lost communications with
XM
U1313
Infotainment bus lost communications with
navigation
U1314
Infotainment bus lost communications with
future
U1315
Infotainment bus lost communications with
future
U1316
Infotainment bus lost communications with
high output amplifier
U1317
Symptom 1: Radio Inoperative
Radio Inoperative
1
Symptom 2: Poor or No Reception
Poor or No Reception
2
Symptom 3: Static Present with Engine Running
Static Present With Engine Running
3
Symptom 4: CB Transmitter Inoperative
CB Transmitter Inoperative
4
Symptom 5: CB Receiver Inoperative
CB Receiver Inoperative
5
Symptom 6: Intercom Inoperative
Intercom Inoperative
6
Symptom 7: Handheld Microphone/PTT Inoperative
Handheld Microphone/PTT Inoperative
7
Symptom 8: Fairing Mounted Speaker Switch Malfunction
Speaker Switch Malfunction
8
Symptom 9: Headset Speakers Inoperative
Headset Speakers Inoperative
9
Symptom 10: No or Low Audio from Microphones
No or Low Audio From Microphones
10
Symptom 11: No or Low Audio with High Output Amplifier
No or Low Audio With High Output Ampli-
fier
11
Symptom 12: No or Low Audio from XM or XM Inoperative
No or Low Audio From XM or XM Inoper-
ative
12
Symptom 13: No or Intermittent Reception on XM Module
XM - No or Intermittent Reception
13
Symptom 14: Navigation Inoperative
Navigation Inoperative
14
8-4 2011 Touring Diagnostics: Audio System
Table 8-2. Diagnostic Trouble Codes (DTCs) and Symptoms
GO TO
DESCRIPTION
DTC/SYMPTOM
Symptom 15: AVC Inoperative
AVC Inoperative
15
Symptom 16: Handlebar, Passenger or Sidecar Switches Inop-
erative
Handlebar, Passenger or Sidecar Switches
Inoperative
16
Symptom 17: CD Skipping
CD Skipping
17
Symptom 18: Hands-Free Phone Module Initial Diagnostics
Hands-Free Phone Module Inoperative
18
No or Low Audio To Hands-Free Phone
Module
No or Low Audio From Hands-Free Phone
Module
Hands-Free Phone Module - Phone Not
Pairing
2011 Touring Diagnostics: Audio System 8-5
8.2
DTC B2006-B2015, RADIO SWITCH
DIAGNOSTICS
DESCRIPTION AND OPERATION
The sound system is designed to capture faults for each of the
radio switch inputs. When a fault is detected, a DTC is gener-
ated. The DTC and related data appears on the radio display
when the system is in the diagnostic mode. Refer to
.
Table 8-3. Code Description
DESCRIPTION
DTC
Radio switch stuck or open
B2006
Handlebar switch shorted high
B2007
Handlebar switch shorted low
B2008
Handlebar switch stuck or open
B2009
Passenger switch shorted high
B2010
Passenger switch shorted low
B2011
Passenger switch stuck or open
B2012
DIAGNOSTICS
TOOL NAME
PART NUMBER
ADVANCED AUDIO SYSTEM
BREAKOUT BOX
HD-47918
Diagnostic Tips
Unless specified otherwise, install ADVANCED AUDIO
SYSTEM BREAKOUT BOX (Part No. HD-47918) when called
for in the following diagnostic procedures.
The diagnostic tests in this section have been developed to
take into consideration the technician understands there are
connectors and jumper harness adapters in the audio system
that are not specifically called out in the tests. See
for connector locations when necessary.
If two functional wires are crossed in the wiring harness, a code
may not set. The symptom experienced is that separate
switches may operate the same function and the other function
will not operate at all. Another indication of this is if the radio
face plate displays a different function than requested. For
example: when pressing the passenger PTT, the radio face
plate display says "Audio Up OK". If any conditions similar to
this exist, test the wiring of the desired and displayed functions
for continuity and repair any wires shorted together.
ed02068
Figure 8-2. Radio Breakout Box (Part No. HD-47918)
8-6 2011 Touring Diagnostics: Audio System
Left Hand Controls
Interconnect
Harness
PTT & SQ
(Push To Talk & Squelch)
(Ultra Models Only)
Radio Audio Control
13
8
11
14
Left Hand
Controls
SWITCH
POSITION
VIOLET/
BLACK
GRAY/
GREEN
ORANGE/
BLACK
BROWN/
BLACK
+SQ UP
X
X
PTT (PUSH)
X
X
-SQ DN
X
X
SWITCH
POSITION
PINK/
WHITE
GREEN/
BLUE
BROWN/
BLACK
GRAY/
GREEN
+VOL
X
X
AUDIO
X
X
-VOL
X
X
13
8
11
14
9
10
9
10
To
Radio
To
Right Hand
Controls
(BK)
[27A]
5
3
7
8
22
23
GY/GN
BN/BK
O/BK
V/BK
GY/GN
BN/BK
O/BK
V/BK
GY/GN
GN/BE
GN/BE
GN/BE
BN/BK
O/BK
V/BK
PK/W
PK/W
PK/W
PK/W
Horn Switch
Headlamp Hi/Lo Switch
Left Directional Switch
[24B]
[24A]
[27B]
em00713
Figure 8-3. Handlebar Audio, PTT and Squelch Switch Circuit
2011 Touring Diagnostics: Audio System 8-7
Radio Function Switch
Right Directional Switch
Right Hand Controls
SWITCH
POSITION
UP
X
X
MODE
X
X
DOWN
X
X
BROWN/
WHITE
PINK/
WHITE
VIOLET/
BLACK
GRAY/
WHITE
Stop Lamp Switch
Right Hand
Controls
Interconnect
[27A]
To
Radio
7
8
9
10
7
8
9
10
3
4
5
6
BN/W
GY/W
PK/W
V/BK
BN/W
GY/W
PK/W
V/BK
BN/W
GY/W
PK/W
V/BK
(BK)
[27B]
[22B]
[22A]
To
Left Hand
Controls
PK/W
em00179
Figure 8-4. Handlebar Mode Switch Circuit
RADIO SWITCH DIAGNOSTICS
TOOL NAME
PART NUMBER
HARNESS CONNECTOR TEST KIT
HD-41404-C
ADVANCED AUDIO SYSTEM
BREAKOUT BOX
HD-47918
Table 8-4. Radio Switch Diagnostic Faults
POSSIBLE CAUSES
Mechanical switch malfunction
Electrical switch malfunction
Radio malfunction
1. Checking for Diagnostic Trouble Codes
(DTCs) Test
1.
While pressing any two softkeys (presets), turn IGN ON
to enter diagnostic mode.
2.
Does radio power up and enter diagnostic mode?
a.
Yes. Tests should run automatically. If DTC B2007,
B2008, B2010, B2011, B2013 or B2014 is present,
refer to
.
b.
No, only radio powers up.
c.
No, the radio does not power up. See
8.5 ADVANCED AUDIO SYSTEM SYMPTOMS,
Symptom 1: Radio Inoperative
.
8-8 2011 Touring Diagnostics: Audio System
Table 8-5. Shorted Switch Problems
GO TO
DESCRIPTION OF FAULT
DTC
Test 3
Handlebar audio switch shorted high
B2007
Test 5
Handlebar mode switch shorted high
Test 7
Handlebar PTT/squelch switch
shorted high
Test 9
Handlebar audio switch shorted low
B2008
Test 11
Handlebar mode switch shorted low
Test 13
Handlebar PTT/squelch switch
shorted low
Test 21
Passenger audio/PTT switch shorted
high
B2010
Test 23
Passenger mode switch shorted high
Test 25
Passenger audio/PTT switch shorted
low
B2011
Test 27
Passenger mode switch shorted low
2. Switch Function Test
1.
While watching the radio display, press each switch; audio
up/down, audio, mode up/down, mode, PTT, squelch +/-.
NOTE
Verify the operated switch function is the same function being
displayed on the radio face plate. A different function displayed
on the face plate could indicate two function wires are shorted.
See diagnostic tips.
2.
Does the display show the selected function when the
switch is pressed?
a.
Yes. No fault found.
b.
No. Refer to
Table 8-6. Switch Mechanical Problems
GO TO
DESCRIPTION OF FAULT
DTC
Replace
radio.
(6101)
Radio faceplate switches stuck or
open
B2006
Test 15
Handlebar audio switch stuck or
open
B2009
Test 17
Handlebar mode switch stuck or
open
Test 19
Handlebar PTT/squelch switch stuck
or open
Test 29
Passenger audio/PTT switch stuck
or open
B2012
Test 31
Passenger mode switch stuck or
open
3. DTC B2007, Handlebar Audio Switch
Shorted High (Part A) Test
1.
Remove outer fairing and connect ADVANCED AUDIO
SYSTEM BREAKOUT BOX (Part No. HD-47918) leaving
radio [27A] disconnected.
2.
With IGN ON, measure voltage at breakout box terminals
3 (PK/W), 8 (BN/BK), 22 (GY/GN) or 23 (GN/BE) to ground
as indicated on the radio display.
3.
Is voltage greater than 7V?
a.
Yes.
b.
No. Replace radio. See the service manual. (6101)
4. DTC B2007, Handlebar Audio Switch
Shorted High (Part B) Test
1.
Disconnect left hand controls [24].
2.
With IGN ON, measure voltage using HARNESS CON-
NECTOR TEST KIT (Part No. HD-41404-C) and multi-
meter from [24A] terminals 8 (BN/BK), 9 (PK/W), 10
(GN/BE) or 11 (GY/GN) to ground as indicated on the
radio display.
3.
Is voltage greater than 7V?
a.
Yes. Repair short in handlebar harness on wire
indicated on radio display. (5041)
b.
No. Repair short in interconnect harness on wire
indicated on radio display. (5041)
5. DTC B2007, Handlebar Mode Switch
Shorted High (Part A) Test
1.
Remove outer fairing and connect ADVANCED AUDIO
SYSTEM BREAKOUT BOX (Part No. HD-47918) leaving
radio [27A] disconnected.
2.
With IGN ON, measure voltage at breakout box terminals
3 (PK/W), 4 (GY/W), 5 (V/BK) or 6 (BN/W) to ground as
indicated on the radio display.
3.
Is voltage greater than 7V?
a.
Yes.
b.
No. Replace radio. See the service manual. (6101)
6. DTC B2007, Handlebar Mode Switch
Shorted High (Part B) Test
1.
Disconnect right hand controls [22].
2.
With IGN ON, measure voltage using HARNESS CON-
NECTOR TEST KIT (Part No. HD-41404-C) and multi-
meter from [22A] terminals 7 (BN/W), 8 (GY/W), 9 (PK/W)
or 10 (V/BK) to ground as indicated on the radio display.
3.
Is voltage greater than 7V?
a.
Yes. Repair short in handlebar harness on wire
indicated on radio display. (5041)
b.
No. Repair short in interconnect harness on wire
indicated on radio display. (5041)
7. DTC B2007, Handlebar PTT/Squelch
Switch Shorted High (Part A) Test
1.
Remove outer fairing and connect ADVANCED AUDIO
SYSTEM BREAKOUT BOX (Part No. HD-47918), leaving
radio [27A] disconnected.
2011 Touring Diagnostics: Audio System 8-9
2.
With IGN ON, measure voltage at breakout box terminals
5 (V/BK), 7 (O/BK), 8 (BN/BK) or 22 (GY/GN) to ground
as indicated on the radio display.
3.
Is voltage greater than 7V?
a.
Yes.
b.
No. Replace radio. See the service manual. (6101)
8. DTC B2007, Handlebar PTT/Squelch
Switch Shorted High (Part B) Test
1.
Disconnect left hand controls [24].
2.
With IGN ON, measure voltage using HARNESS CON-
NECTOR TEST KIT (Part No. HD-41404-C) and multi-
meter from [24A] terminals 8 (BN/BK), 11 (GY/GN), 13
(V/BK) or 14 (O/BK) to ground as indicated on the radio
display.
3.
Is voltage greater than 7V?
a.
Yes. Repair short in handlebar harness on wire
indicated on radio display. (5041)
b.
No. Repair short in interconnect harness on wire
indicated on radio display. (5041)
9. DTC B2008, Handlebar Audio Switch
Shorted Low (Part A) Test
1.
Remove outer fairing and connect ADVANCED AUDIO
SYSTEM BREAKOUT BOX (Part No. HD-47918), leaving
radio [27A] disconnected.
2.
With IGN OFF, measure resistance using HARNESS
CONNECTOR TEST KIT (Part No. HD-41404-C) and
multimeter from [27B] terminals 3 (PK/W), 8 (BN/BK), 22
(GY/GN) or 23 (GN/BE) to ground as indicated on the
radio display.
3.
Is resistance less than 5000 Ohms?
a.
Yes.
b.
No. Replace radio. See the service manual. (6101)
10. DTC B2008, Handlebar Audio Switch
Shorted Low (Part B) Test
1.
Disconnect left hand controls [24].
2.
With IGN OFF, measure resistance at breakout box ter-
minals 8 (BN/BK), 9 (PK/W), 10 (GN/BE) or 11 (GY/GN)
to ground as indicated on the radio display.
3.
Is resistance less than 5000 Ohms?
a.
Yes. Repair short in handlebar harness on wire
indicated on radio display. (5041)
b.
No. Repair short in interconnect harness on wire
indicated on radio display. (5041)
11. DTC B2008, Handlebar Mode Switch
Shorted Low (Part A) Test
1.
Remove outer fairing and connect ADVANCED AUDIO
SYSTEM BREAKOUT BOX (Part No. HD-47918), leaving
radio [27A] disconnected.
2.
With IGN OFF, measure resistance at breakout box ter-
minals 3 (PK/W), 4 (GY/W), 5 (V/BK) or 6 (BN/W) to
ground as indicated on the radio display.
3.
Is resistance less than 5000 Ohms?
a.
Yes.
b.
No. Replace radio. See the service manual. (6101)
12. DTC B2008, Handlebar Mode Switch
Shorted Low (Part B) Test
1.
Disconnect right hand controls [22].
2.
With IGN OFF, measure resistance using HARNESS
CONNECTOR TEST KIT (Part No. HD-41404-C) and
multimeter from [22A] terminals 7 (BN/W), 8 (GY/W), 9
(PK/W) or 10 (V/BK) to ground as indicated on the radio
display.
3.
Is resistance less than 5000 Ohms?
a.
Yes. Repair short in handlebar harness on wire
indicated on radio display. (5041)
b.
No. Repair short in interconnect harness on wire
indicated on radio display. (5041)
13. DTC B2008, Handlebar PTT/Squelch
Switch Shorted Low (Part A) Test
1.
Remove outer fairing and connect ADVANCED AUDIO
SYSTEM BREAKOUT BOX (Part No. HD-47918), leaving
radio [27A] disconnected.
2.
With IGN OFF, measure resistance at breakout box ter-
minals 5 (V/BK), 7 (O/BK), 8 (BN/BK) or 22 (GY/GN) to
ground as indicated on the radio display.
3.
Is resistance less than 5000 Ohms?
a.
Yes.
b.
No. Replace radio. See the service manual. (6101)
14. DTC B2008, Handlebar PTT/Squelch
Switch Shorted Low (Part B) Test
1.
Disconnect left hand controls [24].
2.
With IGN OFF, measure resistance using HARNESS
CONNECTOR TEST KIT (Part No. HD-41404-C) and
multimeter from [24A] terminals 8 (BN/BK), 11 (GY/GN),
13 (V/BK) or 14 (O/BK) to ground as indicated on the radio
display.
3.
Is resistance less than 5000 Ohms?
a.
Yes. Repair short in handlebar harness on wire
indicated on radio display. (5041)
b.
No. Repair short in interconnect harness on wire
indicated on radio display. (5041)
15. DTC B2009, Handlebar Audio Switch
Stuck or Open (Part A) Test
1.
Remove outer fairing and connect ADVANCED AUDIO
SYSTEM BREAKOUT BOX (Part No. HD-47918), leaving
radio [27A] disconnected.
8-10 2011 Touring Diagnostics: Audio System
2.
Test for continuity at the appropriate breakout box ter-
minals with the audio switch pressed as indicated in
3.
Is each wire pair less than 0.5 Ohms as each switch is
pressed, and not when the switch is released?
a.
Yes. Replace radio. See the service manual. (6101)
b.
No.
Table 8-7. Audio Switch Stuck or Open Test
TO TERMINAL
FROM TERMINAL
SWITCH POSI-
TION
23 (GN/BE)
3 (PK/W)
Audio +
22 (GY/GN)
3 (PK/W)
Audio -
8 (BN/BK)
3 (PK/W)
Audio (centered)
16. DTC B2009, Handlebar Audio Switch
Stuck or Open (Part B) Test
1.
Disconnect left hand controls [24].
2.
Test for continuity at [24A], using HARNESS CON-
NECTOR TEST KIT (Part No. HD-41404-C) with the audio
switch pressed as indicated in
.
3.
Is each wire pair less than 0.5 Ohms as each switch is
pressed, and not when the switch is released?
a.
Yes. Repair open in interconnect harness. (5041)
b.
No. Replace switch or repair switch wiring. See the
service manual. (5186)
Table 8-8. Audio Switch Stuck or Open Test
TO TERMINAL
FROM TERMINAL
SWITCH POSI-
TION
10 (GN/BE)
9 (PK/W)
Audio +
11 (GY/GN)
9 (PK/W)
Audio -
8 (BN/BK)
9 (PK/W)
Audio (centered)
17. DTC B2009, Handlebar Mode Switch
Stuck or Open (Part A) Test
1.
Remove outer fairing and connect ADVANCED AUDIO
SYSTEM BREAKOUT BOX (Part No. HD-47918), leaving
radio [27A] disconnected.
2.
Test for continuity at the appropriate breakout box ter-
minals with the mode switch pressed as indicated in
3.
Is each wire pair less than 0.5 Ohms as each switch is
pressed, and not when the switch is released?
a.
Yes. Replace radio. See the service manual. (6101)
b.
No.
Table 8-9. Mode Switch Stuck or Open Test
TO TERMINAL
FROM TERMINAL
SWITCH POSI-
TION
3 (PK/W)
6 (BN/W)
Mode Up
4 (GY/W)
6 (BN/W)
Mode Dn
5 (V/BK)
6 (BN/W)
Mode In
18. DTC B2009, Handlebar Mode Switch
Stuck or Open (Part B) Test
1.
Disconnect right hand controls [22].
2.
Test for continuity at [22A], using HARNESS CON-
NECTOR TEST KIT (Part No. HD-41404-C) with the mode
switch pressed as indicated in
.
3.
Is each wire pair less than 0.5 Ohms as each switch is
pressed, and not when the switch is released?
a.
Yes. Repair open in interconnect harness. (5041)
b.
No. Replace switch or repair switch wiring. See the
service manual. (5183)
Table 8-10. Mode Switch Stuck or Open Test
TO TERMINAL
FROM TERMINAL
SWITCH POSI-
TION
9 (PK/W)
7 (BN/W)
Mode Up
8 (GY/W)
7 (BN/W)
Mode Dn
10 (V/BK)
7 (BN/W)
Mode In
19. DTC B2009, Handlebar PTT/Squelch
Switch Stuck or Open (Part A) Test
1.
Remove outer fairing and connect ADVANCED AUDIO
SYSTEM BREAKOUT BOX (Part No. HD-47918), leaving
radio [27A] disconnected.
2.
Test for continuity at appropriate breakout box terminals
with the PTT/squelch switch pressed as indicated in
.
3.
Is each wire pair less than 0.5 Ohms as each switch is
pressed, and not when the switch is released?
a.
Yes. Replace radio. See the service manual. (6101)
b.
No.
Table 8-11. PTT/Squelch Switch Stuck or Open Test
TO TERMINAL
FROM TERMINAL
SWITCH POSI-
TION
22 (GY/GN)
5 (V/BK)
Squelch +
8 (BN/BK)
5 (V/BK)
Squelch -
7 (O/BK)
5 (V/BK)
PTT
20. DTC B2009, Handlebar PTT/Squelch
Switch Stuck or Open (Part B) Test
1.
Disconnect left hand controls [24].
2011 Touring Diagnostics: Audio System 8-11
2.
Test for continuity at [24A] using HARNESS CONNECTOR
TEST KIT (Part No. HD-41404-C) with the PTT/squelch
switch pressed as indicated in
3.
Does continuity exist as each switch is pressed, and not
when the switch is released?
a.
Yes. Repair open in interconnect harness. (5041)
b.
No. Replace switch or repair switch wiring. See the
service manual. (5184)
Table 8-12. PTT/Squelch Switch Stuck or Open Test
TO TERMINAL
FROM TERMINAL
SWITCH POSI-
TION
11 (GY/GN)
13 (V/BK)
Squelch +
8 (BN/BK)
13 (V/BK)
Squelch -
14 (O/BK)
13 (V/BK)
PTT
O/BK
V/BK
GY/W
PK/W
O/BK
V/BK
GY/W
PK/W
BN/W
V/BK
GY/W
PK/W
BN/W
(BK)
1
2
3
4
1
2
3
4
COLOR
POSITION
ORANGE/
BLACK
PINK/
WHITE
VIOLET/
BLACK
GRAY/
WHITE
+VOL
PTT
-VOL
Right Rear Passenger Controls
Left Rear
Speaker &
Controls
Radio
UP
DOWN
MODE SEL
[42B]
[42A]
X
X
X
X
X
X
COLOR
POSITION
BROWN/
WHITE
PINK/
WHITE
VIOLET/
BLACK
GRAY/
WHITE
UP
MODE
DOWN
Left Rear Passenger Controls
X
X
X
X
X
X
O/BK
V/BK
GY/W
PK/W
O/BK
V/BK
GY/W
PK/W
O/BK
V/BK
GY/W
PK/W
O/BK
V/BK
GY/W
PK/W
(BK)
1
2
3
4
1
2
3
4
Right Rear
Speaker &
Controls
(BK)
11
12
23
PTT/Mode
Common
Common
VOL-/Down
VOL+/Up 34
35
[41B]
[41A]
VOL+
VOL-
PTT
[28B]
[28A]
em00670
Figure 8-5. Passenger Audio/PTT and Mode Switch Circuit
21. DTC B2010, Passenger Audio/PTT
Switch Shorted High (Part A) Test
1.
Remove outer fairing and connect ADVANCED AUDIO
SYSTEM BREAKOUT BOX (Part No. HD-47918), leaving
radio [28A] disconnected.
2.
With IGN ON, measure voltage at breakout box terminals
34 (PK/W), 23 (GY/W), 11 (V/BK) or 35 (O/BK) to ground
as indicated on the radio display.
3.
Is voltage greater than 7V?
a.
Yes.
b.
No. Replace radio. See the service manual. (6101)
22. DTC B2010, Passenger Audio/PTT
Switch Shorted High (Part B) Test
1.
Disconnect right rear speaker controls [41].
2.
With IGN ON, measure voltage using HARNESS CON-
NECTOR TEST KIT (Part No. HD-41404-C) and multi-
meter from [41A] terminals 1 (PK/W), 2 (GY/W), 3 (V/BK)
or 4 (O/BK) to ground as indicated on the radio display.
3.
Is voltage greater than 7V?
a.
Yes. Repair short in audio harness on wire indicated
on radio display. (5041)
b.
No. Repair short in passenger rear control switch
harness on wire indicated on radio display. (5041)
23. DTC B2010, Passenger Mode Switch
Shorted High (Part A) Test
1.
Remove outer fairing and connect ADVANCED AUDIO
SYSTEM BREAKOUT BOX (Part No. HD-47918), leaving
radio [28A] disconnected.
2.
With IGN ON, measure voltage at breakout box terminals
34 (PK/W), 23 (GY/W), 11 (V/BK) or 12 (BN/W) to ground
as indicated on the radio display.
3.
Is voltage greater than 7V?
a.
Yes.
b.
No. Replace radio. See the service manual. (6101)
24. DTC B2010, Passenger Mode Switch
Shorted High (Part B) Test
1.
Disconnect left rear speaker controls [42].
8-12 2011 Touring Diagnostics: Audio System
2.
With IGN ON, measure voltage using HARNESS CON-
NECTOR TEST KIT (Part No. HD-41404-C) and multi-
meter from [42A] terminals 1 (PK/W), 2 (GY/W), 3 (V/BK)
or 4 (BN/W) to ground as indicated on the radio display.
3.
Is voltage greater than 7V?
a.
Yes. Repair short in audio harness on wire indicated
on radio display. (5041)
b.
No. Repair short in passenger rear control switch
harness on wire indicated on radio display. (5041)
25. DTC B2011, Passenger Audio/PTT
Switch Shorted Low (Part A) Test
1.
Remove outer fairing and connect ADVANCED AUDIO
SYSTEM BREAKOUT BOX (Part No. HD-47918), leaving
radio [28A] disconnected.
2.
With IGN OFF, test for continuity at breakout box terminals
34 (PK/W), 23 (GY/W), 11 (V/BK) or 35 (O/BK) to ground
as indicated on the radio display.
3.
Is continuity present?
a.
Yes.
b.
No. Replace radio. See the service manual. (6101)
26. DTC B2011, Passenger Audio/PTT
Switch Shorted Low (Part B) Test
1.
Disconnect right rear speaker controls [41].
2.
With IGN OFF, test for continuity using HARNESS CON-
NECTOR TEST KIT (Part No. HD-41404-C) and multi-
meter from [41A] terminals 1 (PK/W), 2 (GY/W), 3 (V/BK)
or 4 (O/BK) to ground as indicated on the radio display.
3.
Is continuity present?
a.
Yes. Repair short in audio harness on wire indicated
on radio display. (5041)
b.
No. Repair short in passenger rear control switch
harness on wire indicated on radio display. (5041)
27. DTC B2011, Passenger Mode Switch
Shorted Low (Part A) Test
1.
Remove outer fairing and connect ADVANCED AUDIO
SYSTEM BREAKOUT BOX (Part No. HD-47918), leaving
radio [28A] disconnected.
2.
With IGN OFF, test for continuity at breakout box terminals
34 (PK/W), 23 (GY/W), 11 (V/BK) or 12 (BN/W) to ground
as indicated on the radio display.
3.
Is continuity present?
a.
Yes.
b.
No. Replace radio. See the service manual. (6101)
28. DTC B2011, Passenger Mode Switch
Shorted Low (Part B) Test
1.
Disconnect left rear speaker controls [42].
2.
With IGN OFF, test for continuity using HARNESS CON-
NECTOR TEST KIT (Part No. HD-41404-C) and multi-
meter from [42A] terminals 1 (PK/W), 2 (GY/W), 3 (V/BK)
or 4 (BN/W) to ground as indicated on the radio display.
3.
Is continuity present?
a.
Yes. Repair short in audio harness on wire indicated
on radio display. (5041)
b.
No. Repair short in passenger rear control switch
harness on wire indicated on radio display. [(BN/W)
becomes (O/BK) in speaker box]. (5041)
29. DTC B2012, Passenger Audio/PTT
Switch Stuck or Open (Part A) Test
1.
Remove outer fairing and connect ADVANCED AUDIO
SYSTEM BREAKOUT BOX (Part No. HD-47918), leaving
radio [28A] disconnected.
2.
Test for continuity at the appropriate breakout box ter-
minals with the audio switch pressed as indicated in
.
3.
Is each wire pair less than 0.5 Ohms as each switch is
pressed, and not when the switch is released?
a.
Yes. Switch operation normal. Replace radio. See
the service manual. (6101)
b.
No.
Table 8-13. Audio/PTT Switch Stuck or Open Test
TO TERMINAL
FROM TERMINAL
SWITCH POSI-
TION
34 (PK/W)
35 (O/BK)
Vol. Up
23 (GY/W)
35 (O/BK)
Vol. Down
11 (V/BK)
35 (O/BK)
PTT
30. DTC B2012, Passenger Audio/PTT
Switch Stuck or Open (Part B) Test
1.
Disconnect left rear speaker controls [41].
2.
Test for continuity using HARNESS CONNECTOR TEST
KIT (Part No. HD-41404-C) at [41B] with the audio switch
pressed as indicated in
.
3.
Is each wire pair less than 0.5 Ohms as each switch is
pressed, and not when the switch is released?
a.
Yes. Repair open or replace audio harness. (5041)
b.
No. Replace rear volume/PTT switch or repair switch
wiring. See the service manual. (6627)
Table 8-14. Audio/PTT Switch Stuck or Open Test
TO TERMINAL
FROM TERMINAL
SWITCH POSI-
TION
1 (PK/W)
4 (O/BK)
Vol. Up
2 (GY/W)
4 (O/BK)
Vol. Dn
3 (V/BK)
4 (O/BK)
PTT
2011 Touring Diagnostics: Audio System 8-13
31. DTC B2012, Passenger Mode Switch
Stuck or Open (Part A) Test
1.
Remove outer fairing and connect ADVANCED AUDIO
SYSTEM BREAKOUT BOX (Part No. HD-47918), leaving
radio [28A] disconnected.
2.
Test for continuity at the appropriate breakout box ter-
minals with the mode switch pressed as indicated in
.
3.
Is each wire pair less than 0.5 Ohms as each switch is
pressed, and not when the switch is released?
a.
Yes. Switch operation normal. Replace radio. See
the service manual. (6101)
b.
No.
Table 8-15. Mode Switch Stuck or Open Test
TO TERMINAL
FROM TERMINAL
SWITCH POSI-
TION
34 (PK/W)
12 (BN/W)
Mode Up
23 (GY/W)
12 (BN/W)
Mode Dn
11 (V/BK)
12 (BN/W)
Mode In
32. DTC B2012, Passenger Mode Switch
Stuck or Open (Part B) Test
1.
Disconnect left rear speaker controls [42].
2.
Test for continuity on [42B] terminals using HARNESS
CONNECTOR TEST KIT (Part No. HD-41404-C) with the
mode switch pressed as indicated in
3.
Does continuity exist as each switch is pressed, and not
when the switch is released?
a.
Yes. Repair open in audio harness. (5041)
b.
No. Replace switch or repair switch wiring. See the
service manual. (6627)
Table 8-16. Mode Switch Stuck or Open Test
TO TERMINAL
FROM TERMINAL
SWITCH POSI-
TION
1 (PK/W)
4 (O/BK)
Mode Up
2 (GY/W)
4 (O/BK)
Mode Dn
3 (V/BK)
4 (O/BK)
Mode In
8-14 2011 Touring Diagnostics: Audio System
8.3
DTC B2016-B2027, RADIO SPEAKER
DIAGNOSTICS
DESCRIPTION AND OPERATION
TOOL NAME
PART NUMBER
ADVANCED AUDIO SYSTEM
BREAKOUT BOX
HD-47918
The sound system is designed to capture faults for each of the
radio speaker outputs. When a fault is detected, a DTC is
generated. The DTC and related data appears on the radio
display when the system is in the diagnostic mode. Refer to
.
Table 8-17. Code Description
DESCRIPTION
DTC
Front speakers shorted
B2016
Front speakers open
B2017
Front speakers shorted to ground
B2018
Front speakers shorted to battery
B2019
Rear speakers shorted
B2020
Rear speakers open
B2021
Rear speakers shorted to ground
B2022
Rear speakers shorted to battery
B2023
Diagnostic Tips
Unless specified otherwise, install ADVANCED AUDIO
SYSTEM BREAKOUT BOX (Part No. HD-47918) when called
for in the following diagnostic procedures.
The diagnostic tests in this section have been developed to
take into consideration the technician understands there are
connectors and jumper harness adapters in the audio system
that are not specifically called out in the tests. See
for connector locations when necessary.
B2016 FRONT SPEAKERS SHORTED:
WITHOUT AMPLIFIER
TOOL NAME
PART NUMBER
BREAKOUT BOX
HD-47918
Table 8-18. B2016 Front Speakers Shorted: Without
Amplifier Diagnostic Faults
POSSIBLE CAUSES
Speaker malfunction
Speaker wires shorted together
Radio malfunction
1. Front Speakers Shorted (Part A) Test
1.
Install BREAKOUT BOX (Part No. HD-47918) to radio
harness [27] leaving radio disconnected.
2.
Measure the resistance between breakout box terminals
16 and 17 (left speaker) or terminals 1 and 18 (right
speaker).
3.
Is resistance less than 1.0 Ohm?
a.
Yes.
b.
No. Replace radio. See the service manual. (6101)
2. Front Speakers Shorted (Part B) Test
1.
Disconnect the affected speaker(s).
2.
Measure the resistance between breakout box terminals
16 and 17 (left speaker) or terminals 1 and 18 (right
speaker).
3.
Is resistance less than 1.0 Ohm?
a.
Yes. Repair short between radio [27B] terminals 16
(W/O) and 17 (LGN/W) (left speaker) or between ter-
minals 1 (LGN/BK) and 18 (GY/R) (right speaker).
(5041)
b.
No. Replace speaker. See the service manual. (6605)
B2016 FRONT SPEAKERS SHORTED:WITH
AMPLIFIER
TOOL NAME
PART NUMBER
BREAKOUT BOX
HD-47918
Table 8-19. B2016 Front Speakers Shorted:With Amplifier
Diagnostic Faults
POSSIBLE CAUSES
Speaker malfunction
Speaker wires shorted together
Amplifier malfunction
1. Front Speakers Shorted (Part A) Test
1.
Install BREAKOUT BOX (Part No. HD-47918) to amplifier
harness [149], leaving amplifier disconnected.
2.
Measure the resistance between breakout box terminals
7 and 14 (left speaker) or terminals 6 and 13 (right
speaker).
3.
Is resistance less than 1.0 Ohm?
a.
Yes.
b.
No. Replace amplifier. (6107)
2. Front Speakers Shorted (Part B) Test
1.
Disconnect the affected speaker(s).
2.
Measure the resistance between breakout box terminals
7 and 14 (left speaker) or terminals 6 and 13 (right
speaker).
2011 Touring Diagnostics: Audio System 8-15
3.
Is resistance less than 1.0 Ohm?
a.
Yes. Repair short between amplifier [149B] terminals
7 (W/O) and 14 (LGN/W) (left speaker) or between
terminals 6 (GY/R) and 13 (LGN/BK) (right speaker).
(5041)
b.
No. Replace speaker. See the service manual. (6605)
B2017 FRONT SPEAKERS OPEN:WITHOUT
AMPLIFIER
TOOL NAME
PART NUMBER
BREAKOUT BOX
HD-47918
Table 8-20. B2017 Front Speakers Open:Without Amplifier
Diagnostic Faults
POSSIBLE CAUSES
Speaker malfunction
Speaker wires open
Radio malfunction
To
Radio
[27A]
(BK)
To
Radio
[27A]
(BK)
[34B]
[35B]
Front Speakers Without Amplifier
To
Amplifier
[149A]
(BK)
Right
Front
Speaker
Left
Front
Speaker
Right
Front
Speaker
Left
Front
Speaker
[34B]
[35B]
Front Speakers With Amplifier
1
16
17
18
6
7
11
12
13
14
18
19
W/O
W/O
LGN/W
LGN/W
W/O
LGN/W
LGN/BK
GY/R
W/O
LGN/W
LGN/BK
GY/R
GY/R
LGN/BK
W/O
LGN/W
GY/R
LGN/BK
W/O
LGN/W
GY/R
LGN/BK
W/O
W/O
LGN/W
LGN/W
GY/R
GY/R
LGN/BK
LGN/BK
GY/R
LGN/BK
[27B]
[27B]
1
16
17
18
[34A]
[34B]
[35C]
[35B]
[149B]
em00184
Figure 8-6. Front Speaker Circuit
1. Front Speakers Open (Part A) Test
1.
Install BREAKOUT BOX (Part No. HD-47918) to radio
harness [27] leaving radio disconnected.
2.
Measure the resistance between breakout box terminals
16 and 17 (left speaker) or terminals 1 and 18 (right
speaker).
3.
Is resistance greater than 3.0 Ohms?
a.
Yes.
b.
No. Replace radio. See the service manual. (6101)
2. Front Speakers Open (Part B) Test
1.
Disconnect the affected speaker(s).
2.
Measure the resistance between speaker terminals at
[34A] or [35A].
8-16 2011 Touring Diagnostics: Audio System
3.
Is resistance greater than 3.0 Ohms?
a.
Yes. Replace speaker. See the service manual.
(6605)
b.
No. Repair open wire(s) between radio [27B] terminals
16 (W/O) and 17 (LGN/W) (left speaker) or between
terminals 1 (LGN/BK) and 18 (GY/R) (right speaker).
(5041)
B2017 FRONT SPEAKERS OPEN: WITH
AMPLIFIER
TOOL NAME
PART NUMBER
BREAKOUT BOX
HD-47918
Table 8-21. B2017 Front Speakers Open: With Amplifier
Diagnostic Faults
POSSIBLE CAUSES
Speaker malfunction
Speaker wires shorted to ground
Amplifier malfunction
1. Front Speakers Open (Part A) Test
1.
Install BREAKOUT BOX (Part No. HD-47918) to amplifier
harness [149] leaving amplifier disconnected.
2.
Measure the resistance between breakout box terminals
7 and 14 (left speaker) or terminals 6 and 13 (right
speaker).
3.
Is resistance greater than 3.0 Ohms?
a.
Yes.
b.
No. Replace amplifier. (6107)
2. Front Speakers Open (Part B) Test
1.
Disconnect the affected speaker(s).
2.
Measure the resistance between speaker terminals at
[34A] or [35A].
3.
Is resistance greater than 3.0 Ohms?
a.
Yes. Replace speaker. See the service manual.
(6605)
b.
No. Repair short between amplifier [149B] terminals
7 (W/O) and 14 (LGN/W) (left speaker) or between
terminals 6 (GY/R) and 13 (LGN/BK) (right speaker).
(5041)
B2018 FRONT SPEAKERS SHORTED TO
GROUND: WITHOUT AMPLIFIER
TOOL NAME
PART NUMBER
BREAKOUT BOX
HD-47918
Table 8-22. B2018 Front Speakers Shorted to Ground:
Without Amplifier Diagnostic Faults
POSSIBLE CAUSES
Speaker wires shorted to ground
Radio malfunction
1. Front Speakers Shorted to Ground Test
1.
Install BREAKOUT BOX (Part No. HD-47918) to radio
harness [27] leaving radio disconnected.
2.
Test for continuity from breakout box terminals 16 and 17
(left speaker) or terminals 1 and 18 (right speaker) to
ground.
3.
Is continuity present?
a.
Yes. Repair short to ground from radio [27B] terminals
16 (W/O) or 17 (LGN/W) (left speaker) or between
terminals 1 (LGN/BK) and 18 (GY/R) (right speaker).
(5041)
b.
No. Replace radio. See the service manual. (6101)
B2018 FRONT SPEAKERS SHORTED TO
GROUND: WITH AMPLIFIER
TOOL NAME
PART NUMBER
BREAKOUT BOX
HD-47918
Table 8-23. B2018 Front Speakers Shorted to Ground:
With Amplifier Diagnostic Faults
POSSIBLE CAUSES
Speaker wires shorted to ground
Amplifier malfunction
1. Front Speakers Shorted to Ground
1.
Install BREAKOUT BOX (Part No. HD-47918) to amplifier
harness [149] leaving amplifier disconnected.
2.
Test for continuity from breakout box terminals 7 and 14
(left speaker) or terminals 6 and 13 (right speaker) to
ground.
3.
Is continuity present?
a.
Yes. Repair short to ground from amplifier [149B]
terminals 7 (W/O) or 14 (LGN/W) (left speaker) or
between terminals 6 (GY/R) or 13 (LGN/BK) (right
speaker). (5041)
b.
No. Replace amplifier. (6107)
2011 Touring Diagnostics: Audio System 8-17
B2019 FRONT SPEAKERS SHORTED TO
BATTERY: WITHOUT AMPLIFIER
TOOL NAME
PART NUMBER
BREAKOUT BOX
HD-47918
Table 8-24. B2019 Front Speakers Shorted to Battery:
Without Amplifier Diagnostic Faults
POSSIBLE CAUSES
Speaker wires shorted to battery
Radio malfunction
1. Front Speakers Shorted to Battery Test
1.
Install BREAKOUT BOX (Part No. HD-47918) to radio
harness [27] leaving radio disconnected.
2.
Turn IGN ON.
3.
Test for voltage between breakout box terminals 16 and
17 (left speaker) to ground, or terminals 1 and 18 (right
speaker) to ground.
4.
Is voltage present?
a.
Yes. Repair short to voltage from radio [27B] terminals
16 (W/O) and 17 (LGN/W) (left speaker) or terminals
1 (LGN/BK) and 18 (GY/R) (right speaker). (5041)
b.
No. Replace radio. See the service manual. (6101)
B2019 FRONT SPEAKERS SHORTED TO
BATTERY: WITH AMPLIFIER
TOOL NAME
PART NUMBER
BREAKOUT BOX
HD-47918
Table 8-25. B2019 Front Speakers Shorted to Battery:
With Amplifier Diagnostic Faults
POSSIBLE CAUSES
Speaker wires shorted to battery
Radio malfunction
1. Front Speakers Shorted to Battery Test
1.
Install BREAKOUT BOX (Part No. HD-47918) to amplifier
harness [149] leaving amplifier disconnected.
2.
Turn IGN ON.
3.
Test for voltage between breakout box terminals 7 and 14
(left speaker) to ground, or terminals 6 and 13 (right
speaker) to ground.
4.
Is voltage present?
a.
Yes. Repair short to voltage from amplifier [149B]
terminals 7 (W/O) and 14 (LGN/W) (left speaker) or
terminals 6 (GY/R) and 13 (LGN/BK) (right speaker).
(5041)
b.
No. Replace radio. See the service manual. (6107)
B2020 REAR SPEAKERS SHORTED:
WITHOUT AMPLIFIER
TOOL NAME
PART NUMBER
BREAKOUT BOX
HD-47918
Table 8-26. B2020 Rear Speakers Shorted: Without
Amplifier Diagnostic Faults
POSSIBLE CAUSES
Speaker malfunction
Speaker wires shorted together
Radio malfunction
8-18 2011 Touring Diagnostics: Audio System
(BK)
To
Ultra
Radio
(BK)
[28A]
Rear Speakers Without Amplifier
(BK)
Rear Speakers With Amplifier
With Amplifier And No Sidecar
These Leads Are Not Active
From The Radio And Should
Be Secured Inside The Speaker
Pods With No Connection
1
2
24
25
5
6
5
6
5
6
5
6
5
6
5
6
8
15
22
23
GN
GN
BN
BN
LGN/BN
LGN/BN
GN
LGN/BN
W/BN
GN
BN
LGN/BN
W/BN
GN
BN
LGN/BN
W/BN
GN
BN
LGN/BN
W/BN
GN
BN
LGN/BN
W/BN
W/BN
BN
W/BN
[37A]
[37B]
[36A]
[36B]
[41A] [41B]
[28B]
[42A] [42B]
[42B ]
[37D]
[37A]
[36D]
[36A]
[41B]
[36B]
[37B]
[149B]
em00861
Figure 8-7. Rear Speaker Circuit
1. Rear Speakers Shorted (Part A) Test
1.
Install BREAKOUT BOX (Part No. HD-47918) to radio
harness [28] leaving radio disconnected.
2.
Measure the resistance between breakout box terminals
2 and 25 (left speaker) or terminals 1 and 24 (right
speaker).
3.
Is resistance less than 1.0 Ohm?
a.
Yes.
b.
No. Replace radio. See the service manual. (6101)
2. Rear Speakers Shorted (Part B) Test
1.
Disconnect the affected speaker(s).
2.
Measure the resistance between breakout box terminals
2 and 25 (left speaker) or terminals 1 and 24 (right
speaker).
3.
Is resistance less than 1.0 Ohm?
a.
Yes. Repair short between radio [28B] terminals 2
(BN) and 25 (W/BN) (left speaker) or between ter-
minals 1 (GN) and 24 (LGN/BN) (right speaker).
(5041)
b.
No. Replace speaker. See the service manual. (6606)
2011 Touring Diagnostics: Audio System 8-19
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