Jaguar XJ (X350). Manual — part 1379

-> No

This may be a handset issue, consult the handset supplier.

G970218t87 :

1.

•

Does the 3rd party call audio work with the Bluetooth system?

-> Yes

This may be a handset issue, consult the handset supplier.

-> No

Check for telephone related DTCs using the approved diagnostic system. Rectify as necessary. GO to

Pinpoint Test G970218t88.

G970218t88 :

1.

•

Is there any 3rd party audio?

-> Yes

End.

-> No

Disconnect the Bluetooth link between the handset and vehicle phone system and re-try the call. GO

to Pinpoint Test G970218t90.

G970218t90 :

1.

•

Does the 3rd party call audio work with the mobile phone disconnected from the vehicle?

-> Yes

Re-connect the Bluetooth link between the handset and the vehicle phone system and re-try the call.

GO to Pinpoint Test G970218t92.

-> No

Switch off the handset, remove the battery from the back of the handset. Replace the battery into

the handset and switch on. Make sure the Bluetooth link is disconnected and re-try the call. GO to

Pinpoint Test G970218t91.

G970218t91 :

1.

•

Does the 3rd party call audio work with the mobile phone disconnected from the vehicle?

-> Yes

Problem may be due to a faulty Bluetooth connection.

-> No

This may be a handset issue, consult the handset supplier.

G970218t92 :

1.

•

Does the 3rd party call audio work with the Bluetooth system?

-> Yes

Problem may be due to a faulty Bluetooth connection.

-> No

GO to Pinpoint Test G970218t93.

G970218t93 :

1.

•

Does the 3rd party call audio work with the mobile phone in 'handset' mode?

-> Yes

GO to Pinpoint Test G970218t94.

-> No

Key off ignition and wait 6 minutes for the portable support electronics (PSE) module to shut down.

Key on ignition. Make sure the Bluetooth link is re-connected and re-try the call pairing and

connecting. GO to Pinpoint Test G970218t98.

G970218t94 :

1.

•

Does the vehicle have voice control fitted?

-> Yes

GO to Pinpoint Test G970218t95.

www.

-> No

GO to Pinpoint Test G970218t96.

G970218t95 :

1.

•

Does the voice control pick up commands from the user?

-> Yes

Check harness connections between the microphone and the portable support electronics (PSE)

module are not loose or damaged. GO to Pinpoint Test G970218t100.

-> No

Refer to the warranty policy and procedures manual if the voice control module is suspect.

G970218t96 :

1.

•

Is the vehicle a USA/Canada/Mexico vehicle?

-> Yes

GO to Pinpoint Test G970218t97.

-> No

Check harness connections between the microphone and the portable support electronics (PSE)

module are not loose or damaged. GO to Pinpoint Test G970218t100.

G970218t97 :

1.

•

Does the vehicle have the voice control shorting loop fitted?

-> Yes

Check harness connections between the microphone and the portable support electronics (PSE)

module are not loose or damaged. GO to Pinpoint Test G970218t100.

-> No

Fit the voice control shorting loop and check for normal operation.

G970218t98 :

1.

•

Does the 3rd party call audio work with the Bluetooth system?

-> Yes

Problem may be due to a faulty Bluetooth connection.

-> No

Pair and connect a different known 'good' handset to the vehicle phone system and make an

incoming call. GO to Pinpoint Test G970218t99.

G970218t99 :

1.

•

Does the 3rd party call audio work with the Bluetooth system?

-> Yes

This may be a handset issue, consult the handset supplier.

-> No

Check harness connections between the microphone and the portable support electronics (PSE)

module are not loose or damaged. GO to Pinpoint Test G970218t100.

G970218t100 :

1.

•

Are the microphone harness connections damaged?

-> Yes

Rectify as necessary. Refer to the electrical guides.

-> No

Replace the microphone and re-try the call. GO to Pinpoint Test G970218t101.

G970218t101 :

1.

•

Does the 3rd party call audio work with the Bluetooth system?

-> Yes

Problem may have been due to a faulty microphone.

www.