Jaguar XJ (X350). Manual — part 1377

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Has the handset automatically connected to the vehicle phone system?

-> Yes

Following the instructions for the specific handset to make sure that the Bluetooth settings are set

for automatic connection, connection should now be complete.

-> No

Follow the instructions for the specific handset to allow the handset to 'connect' to the vehicle. GO

to Pinpoint Test G970218t63.

G970218t63 :

1.

•

Has the handset connected to the vehicle phone system?

-> Yes

Following the instructions for the specific handset to make sure that the Bluetooth settings are set

for automatic connection, connection should now be complete.

-> No

Key off ignition and wait 6 minutes for the portable support electronics (PSE) module to shut down.

Switch off the handset; remove the battery from the back of the handset. Replace the battery into

the handset and switch on. Key on ignition. Re-try pairing and connecting. GO to Pinpoint Test

G970218t64.

G970218t64 :

1.

•

Has the handset connected to the vehicle phone system?

-> Yes

Following the instructions for the specific handset to make sure that the Bluetooth settings are set

for automatic connection, connection should now be complete.

-> No

Pair and connect a different known 'good' handset to the vehicle phone system. GO to Pinpoint Test

G970218t65.

G970218t65 :

1.

•

Does the handset 'connect' OK?

-> Yes

This is a handset issue, consult the handset supplier.

-> No

Refer to the warranty policy and procedures manual if the Bluetooth upgrade module is suspect.

PINPOINT TEST G970218p7 : Bluetooth
connection is dropped

G970218t35 :

1.

•

Does the handset battery have a good level of charge?

-> Yes

GO to Pinpoint Test G970218t67.

-> No

Recharge the handset battery. Bluetooth performance cannot be guaranteed with low battery

power.

G970218t67 :

1.

•

Does the handset show good signal strength?

-> Yes

GO to Pinpoint Test G970218t68.

-> No

Without good signal strength, the vehicle display will show "SIG______" or "No BT Phone" or "No

Service". Move into an area with good signal strength and check for normal operation.

G970218t68 :

1.

•

Check the handset menu. Has auto connect been turned on?

-> Yes

GO to Pinpoint Test G970218t69.

www.

-> No

Switch auto connect on and check for normal operation.

G970218t69 :

1.

•

Has the user tried to transfer a call from hands free to handset?

-> Yes

Check the handset guide info, some handsets will not auto reconnect Bluetooth after a handset call.

-> No

GO to Pinpoint Test G970218t70.

G970218t70 :

1.

•

Does the handset display show that it is connected to the vehicle?

-> Yes

GO to Pinpoint Test G970218t72.

-> No

GO to Pinpoint Test G970218t71.

G970218t71 :

1.

•

Does the vehicle display "SIG______" or "No BT Phone"?

-> Yes

Follow instructions for the specific handset to 'connect' the handset to vehicle. GO to Pinpoint Test

G970218t75.

-> No

GO to Pinpoint Test G970218t72.

G970218t72 :

1.

•

Does the vehicle display "SIG*" or "Phone Connected"?

-> Yes

Bluetooth connection has not been dropped, check for normal operation.

-> No

Key off ignition and wait 6 minutes for the portable support electronics (PSE) module to shut down.

Switch off the handset; remove the battery from the back of the handset. Replace the battery into

the handset and switch on. Key on ignition. GO to Pinpoint Test G970218t73.

G970218t73 :

1.

•

Does the vehicle display "SIG*" or "Phone Connected"?

-> Yes

Check for normal operation.

-> No

Follow the vehicle un-pairing process, delete "Jaguar" from the handset device list and key off

ignition for 6 minutes. Key on ignition. Follow pairing process for the specific handset. GO to Pinpoint

Test G970218t74.

G970218t74 :

1.

•

Has the handset paired successfully with the vehicle?

-> Yes

Follow instructions for the specific handset to 'connect' the handset to vehicle. GO to Pinpoint Test

G970218t75.

-> No

Go to 'Unable to pair' - GO to Pinpoint Test G970218p3.

G970218t75 :

1.

•

Does the handset 'connect'?

-> Yes

GO to Pinpoint Test G970218t13.

www.