Jaguar XJ (X350). Manual — part 1382

G970218t41 :

1.

•

Low volume in vehicle (rather than at 3rd party)?

-> Yes

GO to Pinpoint Test G970218t132.

-> No

If volume is low at 3rd party. GO to Pinpoint Test G970218t139.

G970218t132 :

1.

•

Is the vehicle phone volume set at 12 or above?

-> Yes

Check fade & balance are both set at '0' or mid point on slider controls. GO to Pinpoint Test

G970218t133.

-> No

Increase phone volume to above 12. GO to Pinpoint Test G970218t41.

G970218t133 :

1.

•

Is radio volume OK?

-> Yes

GO to Pinpoint Test G970218t134.

-> No

Call Technical Helpline.

G970218t134 :

1.

•

Is Bluetooth link between the handset and vehicle still connected?

-> Yes

GO to Pinpoint Test G970218t135.

-> No

Re-connect the Bluetooth link and re-try the call. GO to Pinpoint Test G970218t41.

G970218t135 :

1.

•

Is call volume still low when call transferred to 'handset' mode?

-> Yes

GO to Pinpoint Test G970218t136.

-> No

Key off ignition and wait 6 minutes for the portable support electronics (PSE) module to shut down.

Key on ignition and re-try the call. GO to Pinpoint Test G970218t146.

G970218t136 :

1.

•

Is the call volume still low with the handset disconnected from the Bluetooth system?

-> Yes

GO to Pinpoint Test G970218t137.

-> No

Try calling another 3rd party from the handset. GO to Pinpoint Test G970218t138.

G970218t137 :

1.

•

Is the handset volume setting low?

-> Yes

Increase the handset volume setting and re-try the call. GO to Pinpoint Test G970218t136.

-> No

Low audio issue due to the handset, consult the handset supplier.

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G970218t138 :

1.

•

Is the call volume still low with the handset disconnected from the Bluetooth system?

-> Yes

Low audio issue due to the handset, consult the handset supplier.

-> No

Initial audio problem may be due to a fault at the 3rd party end. Check by calling them on another

number.

G970218t139 :

1.

•

Check that handset volume setting and signal strength are not low. Is call volume still low
when call transferred to 'handset' mode?

-> Yes

GO to Pinpoint Test G970218t144.

-> No

GO to Pinpoint Test G970218t140.

G970218t140 :

1.

•

Is the microphone fitted OK? Check DTCs using the approved diagnostic system.

-> Yes

GO to Pinpoint Test G970218t142.

-> No

Rectify as necessary. GO to Pinpoint Test G970218t141.

G970218t141 :

1.

•

Is volume still low?

-> Yes

GO to Pinpoint Test G970218t142.

-> No

Issue caused by faulty microphone or microphone circuit.

G970218t142 :

1.

•

Is voice control fitted to vehicle?

-> Yes

Disconnect the voice control module and fit the voice control shorting loop to the wiring harness. GO

to Pinpoint Test G970218t143.

-> No

GO to Pinpoint Test G970218t144.

G970218t143 :

1.

•

Is volume still low?

-> Yes

GO to Pinpoint Test G970218t144.

-> No

Refer to voice control diagnostics.

G970218t144 :

1.

•

Is the 3rd party call audio still low with the handset disconnected from the Bluetooth
system?

-> Yes

Pair and connect a different known 'good' handset to the vehicle phone system and make a call to a

3rd party. GO to Pinpoint Test G970218t147.

-> No

Re-connect Bluetooth link and re-try the call. GO to Pinpoint Test G970218t145.

www.