Jaguar XJ (X350). Manual — part 1381

G970218t116 :

1.

•

Is there any ringing heard on the handset with the Bluetooth link connected?

-> Yes

GO to Pinpoint Test G970218t117.

-> No

GO to Pinpoint Test G970218t120.

G970218t117 :

1.

•

Does the handset support in-band ringing or send its ringing status to the Bluetooth
upgrade module?

-> Yes

Key off ignition and wait 6 minutes for the portable support electronics (PSE) module to shut down.

Key on ignition. Make sure the Bluetooth link is re-connected and re-try the call. GO to Pinpoint Test

G970218t118.

-> No

This is a handset issue, contact the handset supplier or replace with another handset from the

approved list.

G970218t118 :

1.

•

Can any ringing be heard through the vehicle speakers?

-> Yes

The audio problem may have been due to the Bluetooth link being disconnected.

-> No

Un-pair the current handset and pair/connect a known good handset with the vehicle. Make an

incoming call. GO to Pinpoint Test G970218t119.

G970218t119 :

1.

•

Can any ringing be heard through the vehicle speakers?

-> Yes

Contact the handset supplier, the handset may be faulty.

-> No

GO to Pinpoint Test G970218t120.

G970218t120 :

1.

•

Is the message "incoming call" displayed?

-> Yes

Check the handset instructions to find "profile" settings. GO to Pinpoint Test G970218t124.

-> No

GO to Pinpoint Test G970218t121.

G970218t121 :

1.

•

Does the handset have good signal strength?

-> Yes

Disconnect the Bluetooth connection. Make sure the handset is not set to silent. Then make an

incoming call. GO to Pinpoint Test G970218t122.

-> No

Move into area where the handset receives good signal strength. Make an incoming call and check

for normal operation.

G970218t122 :

1.

•

Is there any ringing heard on the handset with the Bluetooth link disconnected?

-> Yes

Reconnect the Bluetooth connection, and then make an incoming call. GO to Pinpoint Test

G970218t123.

-> No

Contact the handset supplier, the handset may be faulty.

www.

G970218t123 :

1.

•

Can any ringing be heard through the vehicle speakers?

-> Yes

Problem due to a faulty Bluetooth link.

-> No

GO to Pinpoint Test G970218t114.

G970218t124 :

1.

•

Has the handset "profile" been set to "silent"?

-> Yes

Change settings within profile, make an incoming call and check for normal operation.

-> No

GO to Pinpoint Test G970218t125.

G970218t125 :

1.

•

Has the handset volume been set to minimum?

-> Yes

Increase volume setting, make an incoming call and check for normal operation.

-> No

Check Bluetooth connection between the handset and vehicle is OK. GO to Pinpoint Test

G970218t126.

G970218t126 :

1.

•

Is the Bluetooth connection OK?

-> Yes

Disconnect the Bluetooth connection. Make sure that the handset is NOT set to silent, then make an

incoming call. GO to Pinpoint Test G970218t127.

-> No

Follow the handset instructions for 'connecting' the Bluetooth link, then make an incoming call and

check for normal operation.

G970218t127 :

1.

•

Is there any ringing heard on the handset?

-> Yes

Reconnect Bluetooth link between the handset and vehicle. GO to Pinpoint Test G970218t128.

-> No

Un-pair the current handset and pair/connect a known good handset with the vehicle. Make an

incoming call. GO to Pinpoint Test G970218t119.

G970218t128 :

1.

•

Can any ringing be heard through the vehicle speakers?

-> Yes

Change settings within profile, make an incoming call and check for normal operation.

-> No

Check harness connections between the Bluetooth upgrade module and the portable support

electronics (PSE) module. GO to Pinpoint Test G970218t129.

G970218t129 :

1.

•

Are any of the harness connections damaged?

-> Yes

Rectify as necessary. Refer to the electrical guides.

-> No

Refer to the warranty policy and procedures manual if a module is suspect.

PINPOINT TEST G970218p12 : Low audio
volume

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