Dodge Journey (2020 year). Manual in english — page 14
216
IN CASE OF EMERGENCY
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Then,
shift back and forth between DRIVE (D) and
REVERSE (R) while gently pressing the acceler-
ator. Use the least amount of accelerator pedal
pressure that will maintain the rocking motion,
without spinning the wheels or racing the
engine.
Push the "ESC OFF" switch, to place
the Electronic Stability Control (ESC)
system in "ESC Partial Off" mode,
before rocking the vehicle. Refer to
“Electronic Brake Control System” in “Safety”
for further information. Once the vehicle has
been freed, push the "ESC OFF" switch again to
restore "ESC On" mode.
CAUTION!
Racing the engine or spinning the wheels may
lead to transmission overheating and failure.
Allow the engine to idle with the transmission
in NEUTRAL for at least one minute after
every five rocking-motion cycles. This will
minimize overheating and reduce the risk of
transmission failure during prolonged efforts
to free a stuck vehicle.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle
and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels
faster than 30 mph (48 km/h) or for longer
than 30 seconds continuously without
stopping when you are stuck and do not let
anyone near a spinning wheel, no matter
what the speed.
CAUTION!
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h),
or drivetrain damage may result.
Revving the engine or spinning the wheels
too fast may lead to transmission over-
heating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission
shifting occurring).
IN CASE OF EMERGENCY
217
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
bumpers or associated brackets. State and
local laws regarding vehicles under tow must be
observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
If the key fob is unavailable, or the vehicle's
battery is discharged, refer to “Gear Selector
Override” in this section for instructions on
shifting the transmission out of PARK for
towing.
Towing Condition
Wheel OFF The Ground
FWD MODELS
Flat Tow
NONE
IF transmission is operable:
Ignition in ACC or ON/RUN mode
Transmission in NEUTRAL
25 mph (40 km/h) max speed
15 miles (24 km) max distance
Wheel Lift Or Dolly Tow
Rear
Front
OK
Flatbed
ALL
BEST METHOD
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flatbed
truck, do not attach to front or rear suspen-
sion components. Damage to your vehicle
may result from improper towing.
Do not push or tow this vehicle with another
vehicle as damage to the bumper fascia
and transmission may result.
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218
IN CASE OF EMERGENCY
Front-Wheel Drive (FWD) Models
The manufacturer recommends towing your
vehicle with all four wheels OFF the ground
using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be
flat towed (with all four wheels on the ground)
under the following conditions:
The transmission must be in NEUTRAL.
The towing distance must not exceed
15 miles (24 km).
The towing speed must not exceed 25 mph
(40 km/h).
If the transmission is not operable, or the
vehicle must be towed faster than 25 mph
(40 km/h) or farther than 15 miles (24 km), it
must be towed with the front wheels OFF the
ground (using a flatbed truck, towing dolly, or
wheel lift equipment with the front wheels
raised).
Tow Eye Usage — If Equipped
Your vehicle is equipped with a tow eye that can
be used to move a disabled vehicle.
When using a tow eye be sure to follow the “Tow
Eye Usage Precautions” and the “Towing A
Disabled Vehicle” instructions in this section.
Tow Eye
CAUTION!
Towing faster than 25 mph (40 km/h) or
farther than 15 miles (24 km) with front
wheels on the ground can cause severe
transmission damage. Damage from
improper towing is not covered by the New
Vehicle Limited Warranty.
IN CASE OF EMERGENCY
219
Tow Eye Usage Precautions
Tow Eye Warning Label
Front Tow Eye Installation
The front tow eye receptacle is located behind a
door, located on the right front bumper fascia.
To install the tow eye, open the door using the
vehicle key or a small screwdriver, and thread
the tow eye into the receptacle.
Insert the flat end of the jack handle through
the eye and tighten, refer to “Jacking And Tire
Changing” in this chapter for further informa-
tion. The tow eye must be fully seated to the
attaching bracket through the lower front fascia
as shown. If the tow eye is not fully seated to the
attaching bracket, the vehicle should not be
towed.
Front Tow Eye Installed
CAUTION!
The tow eye must only be used for roadside
emergencies. Use with an appropriate
device in accordance with highway code (a
rigid bar or rope) to maneuver the vehicle in
preparation for transport via a tow truck.
The tow eye must not be used to move the
vehicle off the road or where there are
obstacles.
Do not use the tow eyes for tow truck
hookup or highway towing.
Do not use the tow eye to free a stuck
vehicle. Refer to the “Freeing A Stuck
Vehicle” section for further information.
Please refer to the “Towing A Disabled
Vehicle” section for detailed instructions.
Damage to your vehicle may occur if these
guidelines are not followed.
WARNING!
Stand clear of vehicles when pulling with tow
eyes.
Do not use a chain with a tow eye. Chains
may break, causing serious injury or death.
Do not use a tow strap with a tow eye. Tow
straps may break or become disengaged,
causing serious injury or death.
Failure to follow proper tow eye usage may
cause components to break resulting in
serious injury or death.
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220
IN CASE OF EMERGENCY
Rear Tow Eye Installation
The rear tow eye receptacle is located behind a
door, located on the left rear bumper fascia.
To install the tow eye, open the door using the
vehicle key or a small screwdriver, and thread
the tow eye into the receptacle.
Insert the flat end of the jack handle through
the eye and tighten, refer to “Jacking And Tire
Changing” in this section for further informa-
tion. The tow hook must be fully seated to the
attaching bracket through the lower front fascia
as shown. If the tow hook is not fully seated to
the attaching bracket, the vehicle should not be
towed.
Rear Tow Eye Installed
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Acci-
dent Response System.
Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the
Enhanced Accident Response System (EARS)
function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed under
certain crash or near crash-like situations, such
as an air bag deployment or hitting a road
obstacle.
Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the Event
Data Recorder (EDR).
221
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indi-
cator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E-85 fuel usage will
influence when the “Change Oil” or “Oil Change
Required” message is displayed. Severe oper-
ating conditions can cause the change oil
message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle
serviced as soon as possible, within the next
500 miles (805 km).
An authorized dealer will reset the oil change
indicator message after completing the sched-
uled oil change. If a scheduled oil change is
performed by someone other than an autho-
rized dealer, the message can be reset by refer-
ring to the steps described under
“Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further
information.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Change engine oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:
Check engine oil level.
Check windshield washer fluid level.
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on.
Check the fluid levels of the coolant reservoir,
brake master cylinder, power steering, and
transmission (4-speed only) and fill as
needed.
Check function of all interior and exterior
lights.
Maintenance Plan
Required Maintenance Intervals.
Refer to the maintenance plan on the following
pages for the required maintenance intervals.
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222
SERVICING AND MAINTENANCE
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
Change oil and filter.
Rotate the tires.
NOTE:
Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on.
Inspect battery and clean and tighten terminals as required.
Inspect the CV/Universal joints.
Inspect automatic transmission fluid if equipped with dipstick.
Inspect brake pads, shoes, rotors, drums, hoses and park brake.
Inspect engine cooling system protection and hoses.
Inspect exhaust system.
Inspect engine air cleaner if using in dusty or off-road conditions, replace engine air cleaner filter if necessary.
SERVICING AND MAINTENANCE
223
Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years:
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints.
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Inspect front suspension, tie rod
ends, and replace if necessary.
X
X
X
X
X
X
X
Inspect the brake linings, parking
brake function.
X
X
X
X
X
X
X
Additional Maintenance
Replace engine air filter.
X
X
X
X
X
Replace air conditioning filter.
X
X
X
X
X
X
X
Replace spark plugs.
1
X
X
X
X
X
Flush and replace the engine
coolant at 10 years or
150,000 miles (240,000 km)
whichever comes first.
X
X
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224
SERVICING AND MAINTENANCE
Change the automatic transmission
fluid and filter.
X
Change the automatic transmission
fluid and filter if using your vehicle
for any of the following: police, taxi,
fleet, or frequent trailer towing.
X
X
Inspect and replace Positive
Crankcase Ventilation (PCV) valve if
necessary.
X
1. The spark plug change interval is mileage based only, yearly intervals do not apply.
Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years:
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
SERVICING AND MAINTENANCE
225
(Continued)
Heavy Duty Use Of The Vehicle
Change engine oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
WARNING!
You can be badly injured working on or
around a motor vehicle. Do only service
work for which you have the knowledge and
the right equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.
Failure to properly inspect and maintain
your vehicle could result in a component
malfunction and effect vehicle handling
and performance. This could cause an
accident.
WARNING!
(Continued)
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226
SERVICING AND MAINTENANCE
ENGINE COMPARTMENT
2.4L Engine
1 — Engine Coolant Reservoir
7 — Power Distribution Center (Fuses)
2 — Power Steering Fluid Reservoir
8 — Air Cleaner Filter
3 — Engine Oil Fill
9 — Automatic Transmission Dipstick (4–Speed Only – If Equipped)
4 — Brake Fluid Reservoir Cap
10 — Washer Fluid Reservoir
5 — Remote Jump Start (Positive Battery Post)
11 — Coolant Pressure Cap
6 — Remote Jump Start (Negative Battery Post)
12 — Engine Oil Dipstick
SERVICING AND MAINTENANCE
227
Checking Oil Level
To ensure proper engine lubrication, the engine
oil must be maintained at the correct level.
Check the oil level at regular intervals, such as
every fuel stop. The best time to check the
engine oil level is about five minutes after a fully
warmed engine is shut off. Checking engine oil
level when the engine is cold will give you an
incorrect reading.
Checking the oil while the vehicle is on level
ground and only when the engine is hot, will
improve the accuracy of the oil level readings.
Maintain the oil level between the range mark-
ings on the dipstick. Either the range markings
consist of a crosshatch zone marked SAFE or a
crosshatch zone marked with MIN at the low
end of the range and MAX at the high end of the
range. Adding 1 Quart (1 Liter) of oil when the
reading is at the low end of the range marking
will raise the oil level to the high end of the
range marking.
Adding Washer Fluid
The windshield washer and the rear window
washer share the same fluid reservoir. The fluid
reservoir is located in the engine compartment.
Be sure to check the fluid level in the reservoir
at regular intervals. Fill the reservoir with wind-
shield washer solvent (not radiator antifreeze)
and operate the system for a few seconds to
flush out the residual water.
When refilling the washer fluid reservoir, apply
some washer fluid to a cloth or towel and wipe
the wiper blades clean. This will help blade
performance.
To prevent freeze-up of your windshield washer
system in cold weather, select a solution or
mixture that meets or exceeds the temperature
range of your climate. This rating information
can be found on most washer fluid containers.
The fluid reservoir will hold nearly 1 Gallon
(4 Liters) of washer fluid when the message
“LoWASH” appears in the instrument cluster.
Maintenance-Free Battery
Your vehicle is equipped with a mainte-
nance-free battery. You will never have to add
water, nor is periodic maintenance required.
NOTE:
The battery is stored in a compartment that is
located behind the left front fender and is
accessible through the wheel well. The wheel
and tire assembly do not need to be removed to
access the compartment. Remote battery termi-
nals are located in the engine compartment for
jump starting. Refer to “Jump Starting
Procedure” in “In Case Of Emergency” for
further information.
CAUTION!
Do not overfill the engine with oil. Overfilling
the engine with oil will cause oil aeration,
which can lead to loss of oil pressure and an
increase in oil temperature. This loss of oil
pressure and increased oil temperature could
damage your engine.
WARNING!
Commercially available windshield washer
solvents are flammable. They could ignite and
burn you. Care must be exercised when filling
or working around the washer solution.
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228
SERVICING AND MAINTENANCE
To access the battery, turn the steering wheel
fully to the right and remove the access panel
from the inner fender shield.
Pressure Washing
DEALER SERVICE
An authorized dealer has qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:
Intentional tampering with emissions control
systems may void your warranty and could
result in civil penalties being assessed against
you.
WARNING!
Battery fluid is a corrosive acid solution and
can burn or even blind you. Do not allow
battery fluid to contact your eyes, skin, or
clothing. Do not lean over a battery when
attaching clamps. If acid splashes in eyes
or on skin, flush the area immediately with
large amounts of water.
Battery gas is flammable and explosive.
Keep flame or sparks away from the
battery. Do not use a booster battery or any
other booster source with an output greater
than 12 Volts. Do not allow cable clamps to
touch each other.
Battery posts, terminals, and related acces-
sories contain lead and lead compounds.
Wash hands after handling.
CAUTION!
It is essential when replacing the cables on
the battery that the positive cable is
attached to the positive post and the nega-
tive cable is attached to the negative post.
Battery posts are marked positive (+) and
negative (-) and are identified on the battery
case. Cable clamps should be tight on the
terminal posts and free of corrosion.
If a “fast charger” is used while the battery
is in the vehicle, disconnect both vehicle
battery cables before connecting the
charger to the battery. Do not use a “fast
charger” to provide starting voltage.
CAUTION!
Cleaning the engine compartment with a high
pressure washer is not recommended.
Precautions have been taken to safeguard all
parts and connections however, the
pressures generated by these machines is
such that complete protection against water
ingress cannot be guaranteed.
WARNING!
You can be badly injured working on or
around a motor vehicle. Only do service work
for which you have the knowledge and the
proper equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.
SERVICING AND MAINTENANCE
229
Engine Oil
Change Engine Oil
The oil change indicator system will remind you
that it is time to take your vehicle in for sched-
uled maintenance. Refer to the “Maintenance
Plan” for further information.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Engine Oil Selection
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API Certified and meet the require-
ments of FCA Material Standard MS-6395.
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has
been certified by the American Petro-
leum Institute (API). The manufac-
turer only recommends API Certified
engine oils.
This symbol certifies 0W-20, 5W-20, 0W-30,
5W-30 and 10W-30 engine oils.
Engine Oil Viscosity (SAE Grade) — 2.4L
Engine
Mopar SAE 5W-20 engine oil or equivalent
Pennzoil or Shell Helix is recommended for all
operating temperatures. This engine oil
improves low temperature starting and vehicle
fuel economy.
The engine oil filler cap also shows the recom-
mended engine oil viscosity for your engine. For
information on the engine oil filler cap location,
refer to “Engine Compartment” in
“Servicing And Maintenance”.
Lubricants that do not have both, the engine oil
certification mark and the correct SAE viscosity
grade number should not be used.
Synthetic Engine Oils
You may use synthetic engine oils provided the
recommended oil quality requirements are met,
and the recommended maintenance intervals
for oil and filter changes are followed.
Synthetic engine oils which do not have both the
engine oil certification mark and the correct SAE
viscosity grade number should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends
against the addition of any additives (other than
leak detection dyes) to the engine oil. Engine oil
is an engineered product and its performance
may be impaired by supplemental additives.
CAUTION!
Do not use chemical flushes in your engine oil
as the chemicals can damage your engine.
Such damage is not covered by the New
Vehicle Limited Warranty.
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230
SERVICING AND MAINTENANCE
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used
engine oil and oil filters from your vehicle. Used
oil and oil filters, indiscriminately discarded, can
present a problem to the environment. Contact
an authorized dealer, service station or govern-
mental agency for advice on how and where
used oil and oil filters can be safely discarded in
your area.
Engine Oil Filter
The engine oil filter should be replaced with a
new filter at every engine oil change.
Engine Oil Filter Selection
This manufacturer's engines have a full-flow
type disposable oil filter. Use a filter of this type
for replacement. The quality of replacement
filters varies considerably. Only high quality
filters should be used to ensure most efficient
service. Mopar engine oil filters are high quality
oil filters and are recommended.
Engine Air Cleaner Filter
Refer to the “Maintenance Plan” in “Servicing
and Maintenance” for the proper maintenance
intervals.
NOTE:
Be sure to follow the “Severe Duty Conditions”
maintenance interval if applicable.
Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner
filters varies considerably. Only high quality
filters should be used to ensure most efficient
service. Mopar engine air cleaner filters are a
high quality filter and are recommended.
Air Conditioner Maintenance
For best possible performance, your air condi-
tioner should be checked and serviced by an
authorized dealer at the start of each warm
season. This service should include cleaning of
the condenser fins and a performance test.
Drive belt tension should also be checked at
this time.
WARNING!
The air induction system (air cleaner, hoses,
etc.) can provide a measure of protection in
the case of engine backfire. Do not remove
the air induction system (air cleaner, hoses,
etc.) unless such removal is necessary for
repair or maintenance. Make sure that no
one is near the engine compartment before
starting the vehicle with the air induction
system (air cleaner, hoses, etc.) removed.
Failure to do so can result in serious personal
injury.
WARNING!
Use only refrigerants and compressor lubri-
cants approved by the manufacturer for
your air conditioning system. Some unap-
proved refrigerants are flammable and can
explode, injuring you. Other unapproved
refrigerants or lubricants can cause the
system to fail, requiring costly repairs.
Refer to Warranty Information Book, for
further warranty information.
The air conditioning system contains refrig-
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring
lines to be disconnected should be done by
an experienced technician.
SERVICING AND MAINTENANCE
231
Refrigerant Recovery And Recycling —
R-1234yf
R-1234yf Air Conditioning Refrigerant is a
hydrofluoroolefin (HFO) that is endorsed by the
Environmental Protection Agency and is an
ozone-friendly substance with a low
global-warming potential. The manufacturer
recommends that air conditioning service be
performed by an authorized dealer using
recovery and recycling equipment.
NOTE:
Use only manufacturer approved A/C system
PAG compressor oil, and refrigerants.
Accessory Drive Belt Inspection
When inspecting accessory drive belts, small
cracks that run across the ribbed surface of the
belt from rib to rib, are considered normal.
These are not a reason to replace the belt.
However, cracks running along a rib (not across)
are not normal. Any belt with cracks running
along a rib must be replaced. Also have the belt
replaced if it has excessive wear, frayed cords
or severe glazing.
Accessory Belt (Serpentine Belt)
Conditions that would require replacement:
Rib chunking (one or more ribs has sepa-
rated from belt body)
Rib or belt wear
Longitudinal belt cracking (cracks between
two ribs)
Belt slips
“Groove jumping" (belt does not maintain
correct position on pulley)
Belt broken (Identify and correct problem
before new belt is installed)
Noise (objectionable squeal, squeak, or
rumble is heard or felt while drive belt is in
operation)
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components.
Such damage is not covered by the New
Vehicle Limited Warranty.
WARNING!
Do not attempt to inspect an accessory
drive belt with vehicle running.
When working near the radiator cooling fan,
disconnect the fan motor lead. The fan is
temperature controlled and can start at any
time regardless of ignition mode. You could
be injured by the moving fan blades.
You can be badly injured working on or
around a motor vehicle. Only do service
work for which you have the knowledge and
the proper equipment. If you have any
doubt about your ability to perform a
service job, take your vehicle to a compe-
tent mechanic.
7
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